PrintLand Complaints & Reviews

I had ordered 2 gifts from printland on 20th may which was supposed to be delivered on 30th may. I did not receive any updated from them then i called them and they told they have some issues in one of the product to deliver so i asked them to deliver one of them for now.

They delivered partially after taking 3 follow-ups on call.
After that, they told me to choose other items available on site.
Whatever i chose they told, this is not available i don't know why they show in the website if those are not available.
At last, i had to choose from their choice and they confirmed that they will deliver/process same day but now it has been 6 days and no confirmation has been given from them.
I also called them, then they told they will send email but again no response on my email as well.

This is so frustrating it feels like they are looting customers.
My order num is:[protected]

With reference to my online purchase on printland.com (Order[protected] dated 19 may 2018, the company has agreed to deliver the product by 29-may-2018. On 27-may-2018, while checking the status online, that shoed “processing”. Further, i had contacted the company to speed up the process and despatch the product in time, but the company replied me that they will speed up. On 28-may-2018, there was no change in the status and i was sure that they were unable to send the product in time. I contacted the company again to cancel, as the customized product was a gift for a staff retirement ceremony to be held on 31-may-2018. As the delays from the company reflected to non-usage and not purposeful for me and requested to cancel. I had contacted over phone and email, however they are telling me that they were unable to cancel my order and refund the money, as the product is customized. The very fact is that the product is not purposeful because of the delay from the company and communication was sent in time to speed up, however they are responding with their claim. This is against the fair online purchase policy of govt. Of india.
The order status can be seen in http://www.printland.in/sales/guest/view/ by giving details. Order no.[protected] and email: [protected]@gmail.com
The details of all communication with print land customer support team is attached.
I request your kind help to cancel this order and initiate refund.
Dr. Sreekanth gopinathan pillai

I ordered on 12th may where in neha pandit promised me to get the product delivered on 16th may. It is 28trh may and there is no clue of the product. Neha pandit was rude and arrogant when asked about the status of the product.
I tried to send the email to her and the escalations team, but both are good for nothing.

Team - if you read this, either deliver the product or refund the amount

I called your customer care so many times but they always said we mail you regarding your cash refund. Still no. Respond from your side no. Call no. Msg no. Mail. What is this. Make a call on my number [protected] or give me your contact number.. Please rply my mail. M still waiting for my refund cash.. Please refund my cash as soon as possible.

I had ordered a phone case on april 28th. The delivery was expected by may 8. The order has still not been processed. I have already paid for the product ₹320. I am very disappointed as this was meant to be a gift. I have already written complaint emails and made calls only to receive an automated message or no response at all.
Order no. Pl[protected]

I have ordered two silver customised coins online on 13th April instantly paid the amount of 1500 appr.by net banking.Printland is very disgusting.i hv called so many times they do not even satisfy the customer on phone.they have taken money but not delivered the product even after 1 and a half month.I hv asked them to cancle my order but they hv not even cancle the product...Very disappointing ...

Hi all, here is my experience with printland.

I ordered 85 inside blue mugs on 25 april 2018. They said it will be delivered by 5th of may. After they did not start processing order till 5th may i called them and enquired about my order status. They said it might take one or two day. I was ok with that too. Later they said those type of mugs are not available and said if i want same mugs i have to wait 2 more days. I had no other option to wait. On 11 may i got call again saying they cannot make it with what i have ordered and suggested me to go with some other option. Lady on phone was rude and disconnect phone on my face. After that they are not picking my calls.

Please help me

Hi
I have placed an order, and paid 618 rupees. But there was not process update mail ir any update on the product being delivered. I have called customer care they say it would be delivered the same week. But its been 4 weeks already. I need to understand my product processing details and product to be delivered.
I have mailed the printland team but no use. Kindly help.

My order number is PL[protected]. i ordered for MDF wall clock on march 23rd. On April 5th my product has been cancelled because printland could not deliver it and its out of stock. I initiated request for refund on april 5th. Untill now i did not get the amount and customer care is saying to wait one more week everytime i call. There is no response for emails and i escalated to higher officials. Even then no response. Their service is poor and they are playing with customer's money.

I placed an order with printland on 24th february 2018 which was never processed in time for the product car heater 500ml mug. After several reminders i received the product on 20th march 2018 and that too it was defective and the heater was not working. Since then i have contacted several times through calls and emails and still neither reverse pick up was arranged to which i received an email :
"dear valued customer,

Greetings from printland.in!

Please accept our sincere apology for the inconvenience caused to you.

This is to inform you that there is no need to arrange the reverse pick up we refunding your amount as per your request, the order number[protected] has been cancelled.

Further, refund against the above mentioned order number has been initiated and once approved, you will get the same asap.

We are always at your service. For any other assistance, feel free to call on our contact number[protected] from monday to saturday between 10:00 am to 6:00 pm, or email us at [protected]@printland.in

Support team,

Printland.in"

This was again 12 days back and i am still awaiting refund. As a customer from 24th feb to now 19th april.. I ahve struggled hard for this long time for a simple order. More than mponey refund its about the policies and unethical way the whole company is working and causing problem to the customers.

Pl[protected] order single side a5 size card with envelope costs 9 rs. I have ordered 40 qty on 17th march 2018. Supposed to be delivered on 27th march, even after 25th no information from their side i have written numerous emails requesting status update not even auto-response came. After 27th i called the consumer number and asked reason they told me it was production issue.
They dispatched item on april 5 for which i was literally begging them. And received them on 8th. When i opened it i was in for shock card was there but no envelope on 9th i called again and asked them they told they don't know reason and will send envelope as soon as possible. I want return the product and refund

I ordered 1 customized power bank - a power bank which is easily available in the market.
Order no.:[protected]
Order date: 4th february 2018
Expected delivery date : 14th february, 2018
Payment done: 873

I sent several emails and all in vain. Till now neither i received my product nor any mail saying by when i can expect.

The most fraud company i have ever seen and i will suggest no one to order from this website.

I made an order for girl t-shirt on mid of dec2017. I have received men t-shirt instead. So i raised a complaint about the same. They told me they cannot refund, instead, they can replace the product. It has been more than 2 months, i haven't received my product yet. I called them many times and sent emails, but they simply said we will send within 2 days. But, i haven't received anything yet.

We've ordered three pen drives from print land on 5th Jan 2018.
Transaction ID:[protected]
Merchant Website: www.printland.in
Amount Paid: 1882.00
Order Date:[protected]:00:17
Thereafter we were given various delivery date, false promises of deliveries but haven't received anything from them and neither any offer or compensation for the harassment and delay caused. They have never contacted us for anything and every time were offered excuses when we called. Now they don't even respond to mails or calls entire conversation is attached

I had placed an order with printland, order no.[pl[protected]] of 10750 rs paid. They had promised me to deliver by 13th feb 2018 however neither they gave product nor my money as refund. I have keep on asking and left unanswered from them.
I called them and email several time however every time they said in 24 to 48hours which was an utter lie because i have never received my refund nor product. This is a pure cheating and fraudulent...

We have ordered bulk order of travel mug gm-212, quantity - 58 on 05-jan-2018 and they confirmed that order is placed and payment for rs 11080 was made.
Post that they called and said product is not available and we cancelled the order and since then till today 15th feb, we are chasing for refund and they are not giving response.

Orde r was placed with ms neha dayal

Order no.[protected]
Order given by :- jaspreet singh
Invoice number :[protected]

I bought two product from printland.com as detail provided below also file is attached :-
1.) silver coin - 700/-
2.) diary - 160/-

My product delivery date is 31st january but yet my product status is unknown. When i call customer care they are not giving me correct information regarding product.
I talked to miss. Tanuja (Senior), mr. Mahesh (Senior), miss kanchan (Executive), miss priya (Executive) all persons not agree to give me the time of product delivery. They said have patience.

Also this site has not toll free number every time i call i had to spend lot of money expected 100rs to 130rs almost i spend on it.

I had placed an order with printland, order no.[protected] of 2086 rs paid. They had promised me to deliver by 19th jan 2018 however neither they gave product nor my money as refund. I have keep on asking and left unanswered from them.
I called them and email several time however every time they said in 24 to 48hours which was an utter lie because i have never received my refund nor product. This is a pure cheating and fraudulent

Hi,

I ordered for T-shirts and order was taken by Bulk Order department. This was on 1st November 2017. This was supposed to be delivered in 2 weeks. When I checked on 17th November - no reply. I was told on 19th Nov that they do not have the colours of the t-shirt I ordered. They specifically said that they will not order those as my Order quantity was less than the number they need to order t-shirts in bulk. I asked for a refund and sent then my account number on 28th Nov. I am waiting for the refund since then. Today is 3 Feb 2018, 65 days since I share my account number for refund. I have followed up with them for 10-12 times, each time the salesperson says that refund should have been done. Pathetic service.

My Order #[protected]

Piyush Jaiswal
Neha Dayal
Sanjay Rana

I ordered a customised "inspiration" diary from printland on 17th january but instead got a wrong diary. I have been repeatedly calling customer care and mailing them but not getting any satisfactory response from them. All they tell is they cant check the status due to their it issue or the diary i ordered wasnt available then why the hell did they put it in stock on their site. I have also mailed to their head but no one has reverted back, all i get is an automated reply saying sorry for inconvenience. Very pathetic service. Please raise this issue so that i get full amount refund for this worse product.