Provogue India Complaints & Reviews

Address: Sri Ganganagar, Rajasthan, 335804

Website: Provogue hdfc

I still did not recieved my hdfc provogue which is register in the month of november 2015 but delivery alredy done to wrong address as per details shown in internet .
My order no. is[protected] and AWB no. is B[protected].
Plz trace and help me out in order to deliver the product in estimated time
Thnks

Provogue India customer support has been notified about the posted complaint.

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Address: 560066

Website: www.provogue.com

I had raised a complaint # 1197894 on December 2nd stating Provogue India has not refunded the amount of Order #[protected]. But it is still not refunded and there is no response. Kindly can you check this and reply as soon as possible.

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Address: Mumbai City, Maharashtra, 600097

Website: www.provogue.com

I ordered a provouge watch through hdfc bank offer and paid Rs.299 for shippment.
My order no:[protected]
Product name: Smart Gents VJP Dial Watch.
Order date : Jan 15, 2016.
When i tracked my order it shows delivery date 27/01/2016.
and status as completed.

Provogue India customer support has been notified about the posted complaint.

Feb 12, 2016

Updated by Dheena11 Still i didn't get my watch

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Address: 600042

Website: www.provogue.com/hdfcbank

I have ordered Provogue Smart Gents Round Roman Dial Watch. The watch was ordered from HDFC bank offers zone. Even the watch price was named as free but they collected shipping charges as Rs299. I have received very poor quality watch with loose dial and very cheap quality strap. The dial needles are in very loose contact and revolving by itself. These people are cheating in the name of shipping charges by collecting Rs299. Even the watch not worth for Rs50 and they are naming this as Rs2499 as price. Please be aware of this fraudulent products. my invoice num is 6C[protected]. My mobile number is [protected]

Provogue India customer support has been notified about the posted complaint.

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R

Ramdeek9

Feb 9, 2016

I have ordered Provogue Smart Gents Round Roman Dial Watch. The watch was ordered from HDFC bank offers zone. Even the watch price was named as free but they collected shipping charges as Rs299. I have received very poor quality watch with loose dial and very cheap quality strap. The dial needles are in very loose contact and revolving by itself. These people are cheating in the name of shipping charges by collecting Rs299. Even the watch not worth for Rs50 and they are naming this as Rs2499 as price. Please be aware of this fraudulent products. my invoice num is 6C[protected]. My mobile number is [protected]

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S

SagarJadhav

from Mumbai, Maharashtra

Mar 15, 2016

I havent ordered but the above review was helpful. I was about to order but just googled and read your review, thanks.

And yes they are charging 299 for shipping

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R

RAJASHEKARA.R Gouda

from Bengaluru, Karnataka

Mar 17, 2016

I do planning to buy, above review is awakened me. They are cheating the innocent customers.

Thanks,

Rajashekara.R

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B

b2himanshu

from Pune, Maharashtra

May 31, 2016

product not received...

Order #[protected]..says product dispatch complete on website and shipment I'd given as Javas MUMPVGP304621...but product not received...hope the needful is done...thank you

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S

saicomplainer

from Hyderabad, Telangana

Jun 13, 2016

dont buy provogue products

its all defective. i ordered icici offer of provogue products but the watches have issue. the belt has issue and now time does not keep. i am trying to get it repaired from them. sent a email to them. lets see how does it go

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Address: Mumbai City, Maharashtra, 400610

I purchased Provogue watch under scheme from ICICI. The date feature in this watch is not working and needs warranty repair. However, the service center is not responding to repeated mails and phone calls.

Provogue service is very bad and such incidences are impacting image of ICICI bank.

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Dear Sir, I have received a defected watch with broken dial glass in response to my order on 28/01/2016 online. My order no. is[protected]. My Invoice No. is 6C[protected] with Invoice date 28/01/2016. Kindly arrange replacement of the watch as soon as possible.
With Regards,

Sankara pandian
ilink multitech solutions private limited
2nd, 3rd & 4th floors, 11-13 type 2, Dr.VSI Estate, Rajive Ganthi salai, thiruvanmiur, chennai - 41, Tamil nadu, india

cell: 91 [protected]

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H

Hemant Anil Das

from Noida, Uttar Pradesh

Mar 22, 2016

Hi Provogue,

Nothing is going right here. As per below mail, GoJavas has not receive any product from Provogue.
And in other hand you have false committed me that my product has already been dispatched and will reach you within 5-6 Working days on 15th March 22, 2016.
Not sure What is happening here. Please advise next course of action. Also I want Escalation Metrix for Provogue with immediate effect

From: [protected]@gojavas.com [mailto:[protected]@gojavas.com]
Sent: Tuesday, March 22, 2016 1:18 PM
To: Hemant Das
Subject: Re:Provogue.com: New Order[protected]_Smart Gents VJP Dial Watch

Dear Hemanth,

Thank you for sharing your concern with us.

Sorry, I am unable to track your order with the given tracking number.
Probably the airway bill/tracking number is incorrect or we haven’t received this shipment physically as yet.
I would request you to please get in touch with Provogue on [protected] for further queries.

Thanks & Regards,
Customer Support

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H

Hemant Anil Das

from Noida, Uttar Pradesh

Mar 22, 2016

Hi Provogue,

Nothing is going right here. As per below mail, GoJavas has not receive any product from Provogue.
And in other hand you have false committed me that my product has already been dispatched and will reach you within 5-6 Working days on 15th March 22, 2016.
Not sure What is happening here. Please advise next course of action. Also I want Escalation Metrix for Provogue with immediate effect

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄

From: [protected]@gojavas.com [mailto:[protected]@gojavas.com]
Sent: Tuesday, March 22, 2016 1:18 PM
To: Hemant Das
Subject: Re:Provogue.com: New Order[protected]_Smart Gents VJP Dial Watch

Dear Hemanth,

Thank you for sharing your concern with us.

Sorry, I am unable to track your order with the given tracking number.
Probably the airway bill/tracking number is incorrect or we haven’t received this shipment physically as yet.
I would request you to please get in touch with Provogue on [protected] for further queries.

Thanks & Regards,
Customer Support

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D

Daakshi

from Gurgaon, Haryana

Jun 14, 2016

Did not receive my watch.

Hi, I ordered a watch on November29, 2014. On checking the online status, it shows that the watch has been delivered but I have not received my watch. I have done online payment for it. Please tell me what to do? Thanks.

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Address: 400097

Website: www.provogue.com

On 31st decemeber 2015, i ordered a wrist watch from provogue. online payment was done for it. i tracked my order and it was to be delivered on 6th january 2016. i havent recieved my order yet. they are not replying to any e-mails or phone calls.

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Address: New Delhi, Delhi, 110092

Website: www.provogue.com/icicinetbanking

I had ordered Provogue GENTS WATCH -104014-BK-022-F on 21st January, 2016 Order No. ORDER #[protected] which was delivered yesterday only i.e. 27th Jan 2016, is of poor quality and bad condition too. The belt and back case is in bad position. I had ever seen and expect such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone no. been provided[protected],[protected],[protected] etc. by Provogue, which never got connected or were incorrect numbers.

I amaze how ICICI bank which is such a good brand name can suggest cheap quality of product on their website. Even they are promoting same happily. Guys please be sincere. Kindly take necessary action and refund my money or provide solution.

Regards
Gaurav Singhal
Mob: [protected]

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G

gaura95

from Bengaluru, Karnataka

Jan 28, 2016

Kindly suggest

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 28, 2016

+1

Dear Mr. Singhal

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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G

gaura95

from Bengaluru, Karnataka

Jan 30, 2016

No response till now

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S

SakthiSJ

from Noida, Uttar Pradesh

May 27, 2016

Provogue - Provogue watch not received- order no. 189662944

I have not received my WATCH yet, booked on 4th Dec 2014 as per your policy you will delivered it within 21 days so please return my money . Please Contact me on [protected]@GMAIL.COM...Contact No :[protected]

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Address: Thane, Maharashtra, 302017

Website: www.provogue.com/hdfcbank

I have ordered a watch from Provogue having order no.[protected] on 2nd january 20160. My watch was yet not delivered. But when i am checking the status of my watch it was showing "completed". When I contacted to Gojavas from whom you have couriered my order, they said that your ordered should not be delivered to you due to consigner instruction. I have contacted the provogue customer support and they told me that courier company was unable to deliver your order. Now I want to know that why my order was not delivered yet. Nor customer care team of provogue was contacting me about my issue.

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Gojavas Courier Customer Care

from Gurgaon, Haryana

Jan 27, 2016

Dear Customer,

We came across your concern and reviewed it. We'd request you to share your awb number with us so that we can get it checked at our end for the exact reasons of it not delivered. You may also share the details with us at [protected]@gojavas.com.

Regards,
Team gojavas

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Address: Jamnagar, Gujarat, 361001

Website: www.provogue.com

Docket no.
Mumpvgp665664
pickup date
05/01/2016
order no.
Prov650036

order given one month ago. Courier partner detained watch as consignor detained reason. Now not provogue india nor go javas answering. Where is my money?? is both are cheater??

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Address: Thane, Maharashtra

Website: www.provogue.com/hdfcbank

Hello This is Vikash.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 02/01/2016. Watch not yet received . Please look into this issue . I already sent mail but no response from your end. I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch was detained by Consigner Instruction and Suggested me to ask you. Thanks & Regards,

Vikash Vikky
D-102 Anand Vihar
Railway Colony
jagatpura, Jaipur
Contact [protected]

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Gojavas Courier Customer Care

from Gurgaon, Haryana

Jan 25, 2016

Dear Customer,

We came across your concern and reviewed it. We'd request you to please share the awb number with us in an inbox so that we can cross check once again at our end. You can also share your details with us at [protected]@gojavas.com.

Regards,
Team gojavas

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V

VikashVikky

from Jaipur, Rajasthan

Jan 25, 2016

Awb No. of my order is MUMPVGP664916. I had contacted gojavas customer care and they told me to contact Provogue customer care about this.

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R

rajeev Dalip Kumar

from Chennai, Tamil Nadu

May 26, 2016

cancellation

Sir my name is Rajeev kumar I Want to cancel the order no[protected] dated 17 feb because of bank mis understanding of provegue voucher

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Address: Bangalore, Karnataka, 560025

Website: www.provogue.com

Dear Sir, I have received a defected watch with broken dial glass in response to my order on 23/12/2015 online. My order no. is[protected]. The SKU code is 104013-BK-022-F and my Invoice No. is 6C[protected] with Invoice date 31/12/2015. Kindly arrange replacement of the watch as soon as possible.
With Regards, Anbuvel PS, Suite No.21, Vaika Business Center, 2nd Floor, Divyasree Chambers, Longford road, Bangalore-560025,
Mobile: +91 [protected]

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Address: Rangareddy, Andhra Pradesh, 500018

Website: Provogue.com

I have ordered sling bag order id[protected], the bag is not good. i have been contacting them but no one is available or responding.

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Address: Mumbai City, Maharashtra, 400083

I ordered Provogue ladies watch on 9 Jan 2016 - Order #[protected]. The watch is defective. I have emailed the customer care several times but no one responded. I tried calling on their contact numbers but no one answered. Kindly provide replacement or refund money as soon as possible.

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Address: Bangalore, Karnataka, 560085

Bangalore. I ordered Provogue watch through HDFC bank website. After 4 days I received damaged watch glass broken once I open box. Immediately I called customer care but no response. They will take money in 5 min through online but received damaged watch and no proper care about the product. Worst comany. Order no #[protected]. What is the procedure to replace? [protected]@rediffmail.com

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Address: Thane, Maharashtra, 400612

Website: www.provogue.com

I had ordered Provogue Watch 104157-WH-283-F Smart Ladies Oval White Dial Watch on November 13, 2015 Order No. ORDER #[protected] which was delivered very late in Dec 2015, was in bad condition the watch is not at all working and also the belt and back case is in bad position. This watch is to much poor quality I have ever seen, I never expected such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone no. been provided[protected],[protected],[protected] etc. by Provogue, which never got connected or were incorrect numbers. Kindly take necessary action. Thanks Abdul

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Address: Mumbai City, Maharashtra, 400053

Website: www.provogue.com

I ordered a watch on provogue.com, it was expected to be delivered in 28 days. It's been more than 40 days now and i have received the item.

My location is Bangalore.When i was tracking the item on the website, it's location is still Maharashtra and status is shown as LOST.

When i tried reaching the customer care there has been no response from them, the number is always busy.

Jan 27, 2016

Complaint marked as Resolved

Finally customer care responded on 20th january and i got my watch delivered on 27th january 2016. Customer care no : 02240454100

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D

divya nagaraj

Jan 11, 2016

Forgot to add my Order no:[protected]

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Address: Thane, Maharashtra, 401506

Website: www.provogue.com

My Order #[protected] Order Date: January 3, 2016 Shipment #[protected] Order recived through First Flight AWB No.: B[protected] But product get damaged Glass Broken So i want refund my mony. For ref see photos

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Address: Hyderabad, Andhra Pradesh, 5000082

Website: www.provogue.com

I have placed orders using HDFC Bank Offer Order#[protected] SKU::: 104159-BK-022-F Product Name::: Smart Half Printed Sling Bag Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.1, 499 Grand Total::: Rs.299 Order#[protected] SKU::: 104155-EA-028-F Product Name::: Smart Gents VJP Dial Watch Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.2, 499 Grand Total::: Rs.299 I have not received the consignments and their website AWB number is invalid

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Address: Mumbai City, Maharashtra, 400010

Website: www.provogue.com

This is the worst experience of mine in eCommerce transaction. I got fooled by the discounts shown by provogue website on their products ... brought 2 pants one after the other and I have complains in both the products ... till date their customer care no doesnt work 99% ... if you are lucky some one will reply you ... and nothing will actually be done ever. Nor do they reply to your contact us mail on their website. They are the worst company for me - onwards - I wish I could recover my 2000 Rs loss from them

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A

Abdeali chandan

from Chennai, Tamil Nadu

Jan 6, 2016

I will surely never ever buy a product of provogue brand and will also make sure to advice the same to many others.

Provogue India Complaints & Reviews

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Provogue India reviews & complaints page 15

Watch not received yet

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Regarding complaint ID 1197894

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Watches

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Smart gents round roman dial watch

product not received...

dont buy provogue products

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Service center not responding

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Defected watch with broken dial glass

Did not receive my watch.

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Wrist watch delivery

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Worst watch by provogue & bad offer by ICICI bank

Provogue - Provogue watch not received- order no. 189662944

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Ordered watch through hdfc not delivered.

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Sent lots of time complaint on co website not responding

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Hdfc ordered watch not received

cancellation

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Watch received with broken dial glass

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Bad company

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Defective ladies watch delivered - order #109456334

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Damaged watch

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Worst watch by provogue & bad offer by hdfc bank

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Watch ordered on November 30

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Order received broken

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Hdfc bank offer - consignments not received #177778773 and #104370326

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No service, no return & wrong product delivery

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