Provogue India Complaints & Reviews

I have ordered a watch from Provogue having order no.[protected] on 2nd january 20160. My watch was yet not delivered. But when i am checking the status of my watch it was showing "completed". When I contacted to Gojavas from whom you have couriered my order, they said that your ordered should not be delivered to you due to consigner instruction. I have contacted the provogue customer support and they told me that courier company was unable...

Docket no.
Mumpvgp665664
pickup date
05/01/2016
order no.
Prov650036

order given one month ago. Courier partner detained watch as consignor detained reason. Now not provogue india nor go javas answering. Where is my money?? is both are cheater??...

Hello This is Vikash.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 02/01/2016. Watch not yet received . Please look into this issue . I already sent mail but no response from your end. I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch was detained by Consigner Instruction and Suggested me to ask you. Thanks & Regards,

Vikash Vikky
D-102...

Dear Sir, I have received a defected watch with broken dial glass in response to my order on 23/12/2015 online. My order no. is[protected]. The SKU code is 104013-BK-022-F and my Invoice No. is 6C[protected] with Invoice date 31/12/2015. Kindly arrange replacement of the watch as soon as possible.
With Regards, Anbuvel PS, Suite No.21, Vaika Business Center, 2nd Floor, Divyasree Chambers, Longford road, Bangalore-560025,
Mobile:...

I have ordered sling bag order id[protected], the bag is not good. i have been contacting them but no one is available or responding....

I ordered Provogue ladies watch on 9 Jan 2016 - Order #[protected]. The watch is defective. I have emailed the customer care several times but no one responded. I tried calling on their contact numbers but no one answered. Kindly provide replacement or refund money as soon as possible....

Bangalore. I ordered Provogue watch through HDFC bank website. After 4 days I received damaged watch glass broken once I open box. Immediately I called customer care but no response. They will take money in 5 min through online but received damaged watch and no proper care about the product. Worst comany. Order no #[protected]. What is the procedure to replace? [protected]@rediffmail.com...

I had ordered Provogue Watch 104157-WH-283-F Smart Ladies Oval White Dial Watch on November 13, 2015 Order No. ORDER #[protected] which was delivered very late in Dec 2015, was in bad condition the watch is not at all working and also the belt and back case is in bad position. This watch is to much poor quality I have ever seen, I never expected such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone...

I ordered a watch on provogue.com, it was expected to be delivered in 28 days. It's been more than 40 days now and i have received the item.

My location is Bangalore.When i was tracking the item on the website, it's location is still Maharashtra and status is shown as LOST.

When i tried reaching the customer care there has been no response from them, the number is always busy....

My Order #[protected] Order Date: January 3, 2016 Shipment #[protected] Order recived through First Flight AWB No.: B[protected] But product get damaged Glass Broken So i want refund my mony. For ref see photos...

I have placed orders using HDFC Bank Offer Order#[protected] SKU::: 104159-BK-022-F Product Name::: Smart Half Printed Sling Bag Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.1, 499 Grand Total::: Rs.299 Order#[protected] SKU::: 104155-EA-028-F Product Name::: Smart Gents VJP Dial Watch Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.2, 499 Grand Total::: Rs.299 I have not received the consignments and...

This is the worst experience of mine in eCommerce transaction. I got fooled by the discounts shown by provogue website on their products ... brought 2 pants one after the other and I have complains in both the products ... till date their customer care no doesnt work 99% ... if you are lucky some one will reply you ... and nothing will actually be done ever. Nor do they reply to your contact us mail on their website. They are the worst...

I am trying to contact Provogue customer care for replacement since one month, but no one is answering or replying to emails([protected]@provogue. com).I even logged a complaint on December 22nd in Indian Consumer complaints forum there is no response from them...

Sir, I have ordered Provogue ICICI Watch on 19 Dec 15 vide order number[protected]. But till now I have not received my watch. When I track the same on provogue site it shows "processing". Nobody attends customer care numbers. Please resolve this problem. Thank you....

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Smart Ladies Oval White Dial Watch (thought to gift my wife) with the provogue order #[protected] on NOVEMBER 29, 2015 and made the payment with my HDFC Net Banking. My order status says complete and the courier company named is mentioned as gojavas. I had the talk with...

I have received a watch with a broken glass. I am trying to contact Provogue customer care for replacement since a week now, but no one is answering or replying to emails([protected]@provogue.com). That is so unprofessional.

Order No:[protected]
Order Date: 29/11/2015...

I have order a watch on dtd 1st november to this company & paid the watch amount through ICICI bank online payment. but after two months i have not received my order. my order no. is #[protected] & order items is (Watch -100780-RE-231-F Pink)....

I'm trying to contact Provogue since last two months. They are neither replaying to my email nor receiving phone call. They says they can't send because of RTP but I receive all my mail on same address. This is really shame-less if such a bigger company doesn't resolve customer queries and try to hide themselves after charging money to customer. I haven't received my money back. I told them to send me my watch but they don't answer....

I have ordered two watches (please check below). But i have received only one watch(Smart Gents VJP Dial Watch) that watch also not too good(received after 30 days of ordering). .When i checked the status, they have changed the status of both watches to shipped. I tried to call u but its all waste. Please send me the Smart Gents Round Roman Dial Watch. I didnt get a call also. I got a message for only one watch saying its delivered.I am waiting...

My brother and My friend both received the watch of same model but there is a stark difference in the lettering, logo print, dial etc.. how is it possible.. it clearly meant that one of the watch is not authentic......