Provogue India Complaints & Reviews

I purchased Provogue watch under scheme from ICICI. The date feature in this watch is not working and needs warranty repair. However, the service center is not responding to repeated mails and phone calls.

Provogue service is very bad and such incidences are impacting image of ICICI bank.

Dear Sir, I have received a defected watch with broken dial glass in response to my order on 28/01/2016 online. My order no. is[protected]. My Invoice No. is 6C[protected] with Invoice date 28/01/2016. Kindly arrange replacement of the watch as soon as possible.
With Regards,

Sankara pandian
ilink multitech solutions private limited
2nd, 3rd & 4th floors, 11-13 type 2, Dr.VSI Estate, Rajive Ganthi salai, thiruvanmiur, chennai - 41, Tamil nadu, india

cell: 91 [protected]

On 31st decemeber 2015, i ordered a wrist watch from provogue. online payment was done for it. i tracked my order and it was to be delivered on 6th january 2016. i havent recieved my order yet. they are not replying to any e-mails or phone calls.

I had ordered Provogue GENTS WATCH -104014-BK-022-F on 21st January, 2016 Order No. ORDER #[protected] which was delivered yesterday only i.e. 27th Jan 2016, is of poor quality and bad condition too. The belt and back case is in bad position. I had ever seen and expect such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone no. been provided[protected],[protected],[protected] etc. by Provogue, which never got connected or were incorrect numbers.

I amaze how ICICI bank which is such a good brand name can suggest cheap quality of product on their website. Even they are promoting same happily. Guys please be sincere. Kindly take necessary action and refund my money or provide solution.

Regards
Gaurav Singhal
Mob: [protected]

I have ordered a watch from Provogue having order no.[protected] on 2nd january 20160. My watch was yet not delivered. But when i am checking the status of my watch it was showing "completed". When I contacted to Gojavas from whom you have couriered my order, they said that your ordered should not be delivered to you due to consigner instruction. I have contacted the provogue customer support and they told me that courier company was unable to deliver your order. Now I want to know that why my order was not delivered yet. Nor customer care team of provogue was contacting me about my issue.

Docket no.
Mumpvgp665664
pickup date
05/01/2016
order no.
Prov650036

order given one month ago. Courier partner detained watch as consignor detained reason. Now not provogue india nor go javas answering. Where is my money?? is both are cheater??

Hello This is Vikash.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 02/01/2016. Watch not yet received . Please look into this issue . I already sent mail but no response from your end. I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch was detained by Consigner Instruction and Suggested me to ask you. Thanks & Regards,

Vikash Vikky
D-102 Anand Vihar
Railway Colony
jagatpura, Jaipur
Contact [protected]

Dear Sir, I have received a defected watch with broken dial glass in response to my order on 23/12/2015 online. My order no. is[protected]. The SKU code is 104013-BK-022-F and my Invoice No. is 6C[protected] with Invoice date 31/12/2015. Kindly arrange replacement of the watch as soon as possible.
With Regards, Anbuvel PS, Suite No.21, Vaika Business Center, 2nd Floor, Divyasree Chambers, Longford road, Bangalore-560025,
Mobile: +91 [protected]

I have ordered sling bag order id[protected], the bag is not good. i have been contacting them but no one is available or responding.

I ordered Provogue ladies watch on 9 Jan 2016 - Order #[protected]. The watch is defective. I have emailed the customer care several times but no one responded. I tried calling on their contact numbers but no one answered. Kindly provide replacement or refund money as soon as possible.

Bangalore. I ordered Provogue watch through HDFC bank website. After 4 days I received damaged watch glass broken once I open box. Immediately I called customer care but no response. They will take money in 5 min through online but received damaged watch and no proper care about the product. Worst comany. Order no #[protected]. What is the procedure to replace? [protected]@rediffmail.com

I had ordered Provogue Watch 104157-WH-283-F Smart Ladies Oval White Dial Watch on November 13, 2015 Order No. ORDER #[protected] which was delivered very late in Dec 2015, was in bad condition the watch is not at all working and also the belt and back case is in bad position. This watch is to much poor quality I have ever seen, I never expected such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone no. been provided[protected],[protected],[protected] etc. by Provogue, which never got connected or were incorrect numbers. Kindly take necessary action. Thanks Abdul

I ordered a watch on provogue.com, it was expected to be delivered in 28 days. It's been more than 40 days now and i have received the item.

My location is Bangalore.When i was tracking the item on the website, it's location is still Maharashtra and status is shown as LOST.

When i tried reaching the customer care there has been no response from them, the number is always busy.

My Order #[protected] Order Date: January 3, 2016 Shipment #[protected] Order recived through First Flight AWB No.: B[protected] But product get damaged Glass Broken So i want refund my mony. For ref see photos

I have placed orders using HDFC Bank Offer Order#[protected] SKU::: 104159-BK-022-F Product Name::: Smart Half Printed Sling Bag Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.1, 499 Grand Total::: Rs.299 Order#[protected] SKU::: 104155-EA-028-F Product Name::: Smart Gents VJP Dial Watch Shipping & Handling::: Rs.299 Discount (hdfc2015)::: -Rs.2, 499 Grand Total::: Rs.299 I have not received the consignments and their website AWB number is invalid

This is the worst experience of mine in eCommerce transaction. I got fooled by the discounts shown by provogue website on their products ... brought 2 pants one after the other and I have complains in both the products ... till date their customer care no doesnt work 99% ... if you are lucky some one will reply you ... and nothing will actually be done ever. Nor do they reply to your contact us mail on their website. They are the worst company for me - onwards - I wish I could recover my 2000 Rs loss from them

I am trying to contact Provogue customer care for replacement since one month, but no one is answering or replying to emails([protected]@provogue. com).I even logged a complaint on December 22nd in Indian Consumer complaints forum there is no response from them

Sir, I have ordered Provogue ICICI Watch on 19 Dec 15 vide order number[protected]. But till now I have not received my watch. When I track the same on provogue site it shows "processing". Nobody attends customer care numbers. Please resolve this problem. Thank you.

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Smart Ladies Oval White Dial Watch (thought to gift my wife) with the provogue order #[protected] on NOVEMBER 29, 2015 and made the payment with my HDFC Net Banking. My order status says complete and the courier company named is mentioned as gojavas. I had the talk with the courier company and was told that the pin code mentioned was wrong. I sent mail to the customer care team mentioning the mistake with correction and called customer support number numerous times. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. Finally I searched the Internet and found similar complaints for this offer by provogue.This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.

I have received a watch with a broken glass. I am trying to contact Provogue customer care for replacement since a week now, but no one is answering or replying to emails([protected]@provogue.com). That is so unprofessional.

Order No:[protected]
Order Date: 29/11/2015