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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
Complaints 885
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210
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Provogue India reviews & complaints page 29

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A
adarora
from Delhi, Delhi
Jul 8, 2015
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Address: Chandigarh, Punjab

Name: Amandeep Singh E-mail: [protected]@powerdesk.in Telephone: [protected] Screen Shot : http://prntscr.com/7pj1jo Message sent through provouge contat form : When will my order shipped, http://prntscr.com/7pj1jo If it is already shipped, please provide tracking number. Order Number #[protected] Dated 6/21/15 Thanks Amandeep Singh Shame on provoge online shopping I placed oredr on 21/6/2015, no update yet... I tried to contact provoge twice through contact form and once through facebook...but company never bother to respond. Due to such fraudulent experiance I suggest you to think twice if you are planning to make purchase on provogue portal
Provogue India customer support has been notified about the posted complaint.
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    skotha
    from Hyderabad, Telangana
    Jul 7, 2015
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    Address: Hyderabad, Andhra Pradesh

    I ordered a provogue watch under ICICI offer on Jun 4th 2015 and have not received it yet. The details are as follows: Merchant Order number:[protected] Order Amount:299.00 INR Transaction Date:Jun 4th 2015. Need asistance for delivering the order.
    Provogue India customer support has been notified about the posted complaint.
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      rajan28
      from Gurgaon, Haryana
      Jul 6, 2015
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      Address: Pune, Maharashtra

      Hi Team I had ordered a watch on Provogue under ICICI offer by paying 299 /- online on 01/7/2015 order #[protected]. I recieced my order on 06/07/2015, however on opening the packet I found the watch is not working. I have seen a numerous complaints regarding it with different issues and here I found a new one. We the customers are feeling cheated from this promotional offer. I ordered watch, only because of it was from PROVOGUE, otherwise wouldn't had ordered it. I have been a regular customer of PROVOGUE but now I am deeply dissa.ppointed Please replace this watch to maintain the faith else there are numerous other competetive brands in the market.
      Provogue India customer support has been notified about the posted complaint.
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        Saby Da
        from Bengaluru, Karnataka
        Jul 6, 2015
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        Address: Kolkata, West Bengal

        Hi Team I had ordered a watch on Provogue on 17/6/2015 and got a mail on 19/6/2015 that my order is on its way but then after I got no update of the status of my product and its whereabouts. I have contacted the shipment courier partner Javas via mail and their reply is as below: Dear Sabyasachi, Thank you for sharing your concern with us. We are very sorry to say that we are unable to process your shipment because the address given is beyond our servicable limits. We have shared this information with provogue and returned the shipment too. I would request you to kindly get in touch with provogue to know more about its next dispatch process. Should you need any furher information on this, please feel free to write us. I have tried to reach the Provogue team through phone and mail but all my attempts went to vain and felt somewhat compelled to file a complaint with the Consumer Forum. The details of my payments made for the product and the status being displyed in Javas track order section are attached below. Kindly do the needful at your earliest. Let me know if any more details are needed. Thanks !! Sabyasachi Mukherjee +91 - [protected]
        Provogue India customer support has been notified about the posted complaint.
        Aug 10, 2015
        Updated by Saby Da
        They elivered my product and I am satisfied and have no issues any more
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          p_suyal
          from Jaipur, Rajasthan
          Jul 6, 2015
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          Address: Jaipur, Rajasthan

          Hello, i have ordered a female provouge watch on 22nd of June with ordered id: Your Shipment #PROV310476 for Order #[protected] . i had made the payment of RS.299 throught netbanking. i have not received my order till now, almost 12 to13 days has gone. I have also tried to contact with gojavas courier team and they told me that they can not deliver the order at given pincode that was 302018. So Please i request you to proceed the order again with any other courier facility as soon as possible.Even i had tried to call their customer care numbers and none of them are connected Its your responsibility to place the order correctly or refund the money . Thanks Preeti Suyal Email id: p.[protected]@gmail.com Contact number: [protected]
          Complaint marked as Resolved 
          Provogue India customer support has been notified about the posted complaint.
          Verified Support
          Jul 17, 2015
          Gojavas Courier Customer Care's response
          Dear P Suyal, We read your concern and can definitely feel your resentment. Request you to please share your AWB with us so that we may assist you better. warm regards, Team Gojavas
          Hi,


          I don't know what to do, Already lots of days has gone and still my issue is not resolved. I had a very bad first experience with Provouge. I request you to you guys please look at the matter as soon as possible, you don't even tried to resolve the issue. Do it fast.


          Thanks
          Preeti Suyal
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            R
            Richa George
            from Mumbai, Maharashtra
            Jul 5, 2015
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            I ordered a provogue watch under ICICI offer on 18 june, 2015 and have not received it yet. The details are as follows: Merchant Order number:[protected] Citrus Reference Number:[protected] Order Amount:299.00 INR Transaction Date & Time:Jun 18, 2015 01:54:59 p.m. Need asistance for delivering the order.
            Provogue India customer support has been notified about the posted complaint.
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              S
              Shailesh Gharde
              from Nagpur, Maharashtra
              Jul 4, 2015
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              Address: Nagpur, Maharashtra

              I have made an order (#[protected] for Provogue Mens Watch on 17th June, 2015. I paid Rs 299/- against that watch. I have got email regarding Order Confirmation through Mail on same day but have not received the Watch till date. There is no Tracking Information available on Provogue Website & the Customer Care Number provided on Provogue Website is not working...I think Provogue should stop making fool out of people by this shamefool service. People can not expect such an irresponsible attitude from a Brand like Provogue. I have already complain but not any replay (complain no[protected] want my order as early as possible & Reason for the delay... Regards...
              Provogue India customer support has been notified about the posted complaint.
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                D
                Deepak.gautam
                from Delhi, Delhi
                Jul 3, 2015
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                Regading pathetic service from Provogue Order # 153705098

                Address: New Delhi, Delhi

                I have made an order (#[protected] for Provogue Mens Watch on 20th June, 2015. I paid Rs 299/- against that watch. I have got email regarding Order Confirmation through Mail on same day but have not received the Watch till date. There is no Tracking Information available on Provogue Website & the Customer Care Number provided on Provogue Website is not working...I think Provogue should stop making fool out of people by this pathetic service....
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                Shailesh Gharde
                from Nagpur, Maharashtra
                Jul 2, 2015
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                Address: Nagpur, Maharashtra

                I have made an order (#[protected] for provogue mens watch on date 17th June, 2015. I paid 299 by ICICI Credit Card .I have got email regarding dispatch on date 17th June, 2015 but not delivered till date. so i want my order early as possible & reason of delayed Regards Shailesh Gharde Mob-[protected]
                Provogue India customer support has been notified about the posted complaint.
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                  vamsi varma
                  from Hyderabad, Telangana
                  Jun 30, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  I have ordered a provogue watch from provogue/icicinetbanking website on 24/06/2015 I received it on 29/06/2015 with invoice no : 6C[protected], I have received a Defect Piece The watch i received has a crack on top of its glass, i feel very disappointed on seeing the watch .we expect minimum guarantee from brands like Provogue while ordering but after looking at this watch i am very much disappointed i tried to reach their customer service but they are respondingand after readin complaints about provoue watches in consumer complaints i am not even sure they would return the watch, i need a replacement for my watch Order no:[protected]
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                    Harsha05
                    from Pune, Maharashtra
                    Jun 30, 2015
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                    Address: Pune, Maharashtra

                    I had ordered Provogue watch (order #[protected] as promotional offer form ICICI. The Website of ICICI mentioned that watch was worth of 2499/- Rs and the same will be delivered for nil amount and we would need to pay only 299/- Rs as shipment charges. When I received the watch, it was well packed and kept in an provogue metal box. The worst thing is that when i opened the packet, I could see only the watch without its glass and very worst quality parts. I would say in market it cant be given even 50 Rs also. Don't get cheated from this promotional offers. I ordered watch, only because of it was from ICICI official website. Otherwise wouldn't had ordered it. Rather than being angry on provogue, I would say ICICI made its customers feel bad and dissatisfied.
                    Provogue India customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2nu3g) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      sarat8485
                      from Mangalore, Karnataka
                      Jun 29, 2015
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                      Address: Pune, Maharashtra

                      Hi All, In Provogue i had order 2 bearing merchants order[protected],[protected] but merchant order[protected] was delivery and i paid the amount and for merchant order[protected] was not delivery and status is showing completed .What is this they deducted amount from my bank account for both orders and delivered only one.kindly take this as high priporty as this is my second complaint
                      Provogue India customer support has been notified about the posted complaint.
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                        Binit Mehta
                        from Mumbai, Maharashtra
                        Jun 28, 2015
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                        Address: Ahmedabad, Gujarat

                        I have made an order for provogue mens watch. I paid 299 by kotak net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: Javas Tracking No:MUMPVGP458837 Your Shipment #[protected]. Look into this matter and get back to me ASAP on my mail id: binit.[protected]@gmail.com
                        Provogue India customer support has been notified about the posted complaint.
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                          Varsha Subramanian
                          from Hyderabad, Telangana
                          Jun 27, 2015
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                          Address: Chennai, Tamil Nadu

                          Hi I ordered the watch on 24th May 2015, and the order reference number is #[protected]. I received messages everyday that they are trying to attempt the delivery, but no one came to the address to deliver anything. I have sent 7-8 emails to ICICI and Provogue with no replies what-so-ever, also tried calling the customer care number but to no luck. I did not expect ICICI to be so careless and misleading. I spoke to one of the representatives and was told that I’ll get a refund if I don’t get the watch. But I haven’t received either of them. The above complaint was forwarded to Provogue, and 9 days ago, I received a mail from them: "Your order has been RTO by courier service provider because they were unable to deliver on your address. Please provide alternate address or any landmark so that we can dispatch the product ASAP." How can you not deliver the product to my address? It has been 11 days since I've provided my address, but I haven't received any news whatsoever. All false promises and fake words. How much longer do I have to wait? This is really disappointing and this is just giving a very bad reputation to both ICICI and Provogue. You either send the watch in time, or give back the money. It’s as simple as that!
                          Provogue India customer support has been notified about the posted complaint.
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                            RUPENDRA KUMAR HANVAT
                            from Mumbai, Maharashtra
                            Jun 26, 2015
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                            Address: Chhindwara, Madhya Pradesh

                            I have booked provogue watch with offer from icici bank ltd on the date 11th june 2015 and also I have paid handling charges Rs299 for product but till now I didn't got any massage and communication also product at my communication detail given on the time of booking. So request you kindly check and update as soon as podsible with Details ORDER NO is[protected] Regards Rupendra Kumar Hanvat
                            Provogue India customer support has been notified about the posted complaint.
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                              Chowdesh
                              from Mysore, Karnataka
                              Jun 26, 2015
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                              Address: Bangalore, Karnataka

                              I had ordered Provogue watch using ICICI credit . Parcel was not delivered for more than 20 days after booking. When the parcel arrived unfortunately i was out of town and could not collect it. I tried calling the local courier office and the said parcel has been sent back. I send several mails to provogue and Gojavas courier. Ab[censored]ely no response.
                              Complaint marked as Resolved 
                              Provogue India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2015
                              Gojavas Courier Customer Care's response
                              Dear Chowdesh, We have noted your concern, and have shared with teams ahead.We are really sorry for your experience. Our team shall investigate the matter and get back to you. regards, Team Gojavas
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                                kartik yangalwar
                                from Pune, Maharashtra
                                Jun 24, 2015
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                                Address: Nagpur, Maharashtra

                                I have placed an order for provogue mens watch. I paid 299 by ICICI net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: no Javas Tracking No generated yet Your Shipment PROV310236. But until now I don't received any information about the product from you, it has been 2 days but on the tracking status the product is still completed, so I want to Know How many days more I have to wait.. Look into this matter and get back to me ASAP on my mail id: kartik.[protected]@gmail.com.
                                Provogue India customer support has been notified about the posted complaint.
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                                  kartik yangalwar
                                  from Pune, Maharashtra
                                  Jun 24, 2015
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                                  Address: Nagpur, Maharashtra

                                  I have placed an order for provogue mens watch. I paid 299 by ICICI net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: no Javas Tracking No generated yet Your Shipment PROV310236 . Look into this matter and get back to me ASAP on my mail id: kartik.[protected]@gmail.com.
                                  Provogue India customer support has been notified about the posted complaint.
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                                    smarp28
                                    from Hyderabad, Telangana
                                    Jun 22, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    i have bought provogue bag with order no[protected] date june 3rd 2015 .till now i have written lot mails to customercare provogue and i called website contact us number.no one is responding from provogue one of the worst service i never seen till now .buy this also they will not respond means .worst provogue
                                    Provogue India customer support has been notified about the posted complaint.
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                                      Khagesh Bari
                                      from Mumbai, Maharashtra
                                      Jun 22, 2015
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                                      Address: Mumbai City, Maharashtra

                                      I have made an order for provogue mens watch. I paid 299 by kotak net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: Javas Tracking No: MUMPVGP456291 Your Shipment #PROV307021. Look into this matter and get back to me ASAP on my mail id: mba.khagesh.[protected]@gmail.com
                                      Provogue India customer support has been notified about the posted complaint.
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