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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
Resolved
209
Unresolved
668
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Provogue India reviews & complaints page 29

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S
Shailesh Gharde
from Nagpur, Maharashtra
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Order Delayed

Address:Nagpur, Maharashtra

I have made an order (#[protected] for provogue mens watch on date 17th June, 2015. I paid 299 by ICICI Credit Card .I have got email regarding dispatch on date 17th June, 2015 but not delivered till date. so i want my order early as possible & reason of delayed Regards Shailesh Gharde Mob-[protected]...
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V
vamsi varma
from Hyderabad, Telangana
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Received a damaged Watch

Address:Hyderabad, Andhra Pradesh

I have ordered a provogue watch from provogue/icicinetbanking website on 24/06/2015 I received it on 29/06/2015 with invoice no : 6C[protected], I have received a Defect Piece The watch i received has a crack on top of its glass, i feel very disappointed on seeing the watch .we expect minimum guarantee from brands like Provogue while ordering but after looking at this watch i am very much disappointed i tried to reach their customer service...
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H
Harsha05
from Pune, Maharashtra
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Worst Offer from ICICI with worst Parter like provogue

Address:Pune, Maharashtra

I had ordered Provogue watch (order #[protected] as promotional offer form ICICI. The Website of ICICI mentioned that watch was worth of 2499/- Rs and the same will be delivered for nil amount and we would need to pay only 299/- Rs as shipment charges. When I received the watch, it was well packed and kept in an provogue metal box. The worst thing is that when i opened the packet, I could see only the watch without its glass and very worst...
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Address:Pune, Maharashtra

Hi All, In Provogue i had order 2 bearing merchants order[protected],[protected] but merchant order[protected] was delivery and i paid the amount and for merchant order[protected] was not delivery and status is showing completed .What is this they deducted amount from my bank account for both orders and delivered only one.kindly take this as high priporty as this is my second complaint...
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B
Binit Mehta
from Mumbai, Maharashtra
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worst services & not receive product

Address:Ahmedabad, Gujarat

I have made an order for provogue mens watch. I paid 299 by kotak net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: Javas Tracking No:MUMPVGP458837 Your Shipment #[protected]. Look into this matter and get back to me ASAP on my mail...
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V
Varsha Subramanian
from Hyderabad, Telangana
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Watch still not delivered, even after several complaints (been more than a month)

Address:Chennai, Tamil Nadu

Hi I ordered the watch on 24th May 2015, and the order reference number is #[protected]. I received messages everyday that they are trying to attempt the delivery, but no one came to the address to deliver anything. I have sent 7-8 emails to ICICI and Provogue with no replies what-so-ever, also tried calling the customer care number but to no luck. I did not expect ICICI to be so careless and misleading. I spoke to one of the representatives...
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R
RUPENDRA KUMAR HANVAT
from Mumbai, Maharashtra
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Product not received yet

Address:Chhindwara, Madhya Pradesh

I have booked provogue watch with offer from icici bank ltd on the date 11th june 2015 and also I have paid handling charges Rs299 for product but till now I didn't got any massage and communication also product at my communication detail given on the time of booking. So request you kindly check and update as soon as podsible with Details ORDER NO is[protected] Regards Rupendra Kumar Hanvat...
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C
Chowdesh
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch not delivered and No response for mails and calls

Address:Bangalore, Karnataka

I had ordered Provogue watch using ICICI credit . Parcel was not delivered for more than 20 days after booking. When the parcel arrived unfortunately i was out of town and could not collect it. I tried calling the local courier office and the said parcel has been sent back. I send several mails to provogue and Gojavas courier. Ab[censored]ely no response....
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K
kartik yangalwar
from Pune, Maharashtra
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Watch not received but status says complete

Address:Nagpur, Maharashtra

I have placed an order for provogue mens watch. I paid 299 by ICICI net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: no Javas Tracking No generated yet Your Shipment PROV310236. But until now I don't received any information about...
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K
kartik yangalwar
from Pune, Maharashtra
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I have not got my order

Address:Nagpur, Maharashtra

I have placed an order for provogue mens watch. I paid 299 by ICICI net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: no Javas Tracking No generated yet Your Shipment PROV310236 . Look into this matter and get back to me ASAP on...
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Address:Hyderabad, Andhra Pradesh

i have bought provogue bag with order no[protected] date june 3rd 2015 .till now i have written lot mails to customercare provogue and i called website contact us number.no one is responding from provogue one of the worst service i never seen till now .buy this also they will not respond means .worst provogue...
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K
Khagesh Bari
from Mumbai, Maharashtra
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I have not got my order

Address:Mumbai City, Maharashtra

I have made an order for provogue mens watch. I paid 299 by kotak net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call. Order Details: Order No:[protected] Shipping Provider: Javas Tracking No: MUMPVGP456291 Your Shipment #PROV307021. Look into this matter and get back to me ASAP...
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S
sankalp deshpande
from Hyderabad, Telangana
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Faulty watch received

Address:Hyderabad, Andhra Pradesh

I received a promo code from ICICI, reg. a watch from provogue. i ordered and paid for shipment of the watch. i received watch which is not working. NO TIME CHANGED TILL DATE. SKU Code[protected]F Product - Watch-Black Order No. :[protected] Invoice No. : 6C[protected]...
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M
Mamta Dhanuka
from Mumbai, Maharashtra
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Provogue - Axis Bank offer Travel Bag not received : ORDER No 144575662

Address:Mumbai City, Maharashtra

Hi, being an Axis Bank Customer I received an e-coupon for Provogue Travel Bag ( as per AXIS Provogue Integration) which I redeemed on 22nd May 2015 with Provogue. My Order No is[protected]. Since then I have been trying to check the status of my order on the online portal and it keeps on showing the status as "PROCESSING" since last 4 weeks. There is no update about the correct status of my order. I tried to reach customer care number mentioned...
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Mamta Dhanuka
from Mumbai, Maharashtra
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Provogue - Axis Bank offer Travel Bag not received : ORDER No 144575662

Address:Mumbai City, Maharashtra

Hi, I am having an savings account with Axis Bank. As per the Deposit Mobilization scheme run by bank, I was eligible for Provogue travel bag and accordingly received an e-voucher from Provogue India (a third party service provider) which I redeemed at www.provogue.com/axispvg. I placed the order on 22nd May 2015 and my order no is[protected]. Since then I have been trying to check the status of my order on the online portal and it keeps...
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M
mbn1512
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Order No. 101717874

Address:Jodhpur, Rajasthan

I have ordered one wrist watch online which order no. is[protected] on date third june but i have get it till till the date and there is no any tracking details available regarding above order no. When i track for the same, it is showing COMPLETED Please help me. Thanks MANISH BARNWAL...
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M
mbaboo
from Gurgaon, Haryana
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Exchange watch

Address:New Delhi, Delhi

Hi, I am mahesh Baboo, ordered for a men watch and made payment but recived wemen watch. I have emailed may times for this but i did get any reply from provogue care and keep callling but noone is picking phone...my ordereed no..is[protected]. my mobile no...is [protected]. plz call me and repllace my watch..provide me men watch I ordred for....
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R
Rabi1813
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provogue - Watch not received but status says complete

Address:Chennai, Tamil Nadu

Hi Team I had made an order on 6th June 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account. I received an email regarding the despatch of the product, but i have received call for delivery. Now, the order status says complete. I couldn't even call a customer care also. Following are the details of the order: Your Shipment #PROV297803 for Order #[protected] Shipping Provider: Javas Tracking...
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Varsha Subramanian
from Hyderabad, Telangana
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Watch not delivered on time, no replies or refund

Hi I ordered the watch on 24th May 2015, and the order reference number is #[protected]. I received messages everyday that they are trying to attempt the delivery, but no one came to the address to deliver anything. I have sent 4-5 emails to ICICI and Provogue with no replies what-so-ever, also tried calling the customer care number but to no luck. I did not expect ICICI to be so careless and misleading. I spoke to one of the representatives...
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U
Umesh@1979
from Mumbai, Maharashtra
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Wrong Watch Delivered

I have ordered a Watch through ICICI Credit Card offer Voucher. Order number is #[protected]placed on May 31, 2015 11:48:43 AM IST). Ordered Watch was Watch -100780-WH-283-F White 100780-WH-283-F qty 1 (White coloyred Square Die Ladies watch) where as I have recived Black Colored Round Die gents watch. I tried your Custmer care number[protected] for a week but nobody answered it. I also send 2 mails on [protected]@provogue.com but no response...
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