Provogue India Complaints & Reviews

Address: Chennai, Tamil Nadu

Dear Team,
I have ordered a watch from provogue under an offer from ICICI bank. Provogue has deducted an amount of 299 from my account on 4th August 2015. The status of my order as of 19th August 2015 is Processing and this has been in processing from the order date. The customer care numbers provided are also not working (either it says busy or no one attends). My order number is[protected]. Attaching the snapshot of the provogue my order page

+1 photos

Complaint marked as Resolved

Delivered the product after 30 days, The product is very cheap quality. We can get a better product from the street vendors for half the price. Don't buy this product.

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V

vinodv

from Mumbai, Maharashtra

Sep 4, 2015

Delivered after 30 days, But quality is not good, We could get a better watch from street vendors for this amount.

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Address: Hyderabad, Andhra Pradesh

Hi, I ordered also ordered provogue watch on 30 JULY 2015 and made the payment through ICICI net banking. I got confirmation mail stating payment is successful with order id[protected]. Its been 20 days and I didn't get any update from provogue team. When I check the order status in provogue website, its showing Processing from the day beginning. I sent mail to [protected]@provogue.com and also to [protected]@icicibank.com but its of no use. I didn't get any reply from them. I also tried their Customer Care No:[protected] which is not working either, it always says line busy.

Aug 17, 2017

Complaint marked as Resolved

Resolved

Provogue India customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

I ordered 103732-BK-002-f with kmbpr299 promo code with kotak bank net banking and paid rs. 299 as delivery charge i ordered on 08/08/2015 but still now i didnt received the produce oeder id is #[protected] but it showing delivery complete i m not gdtting reply from.customer care if dont receive the product soon i will esclate this to consumer court

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Address: Jaipur, Rajasthan

Dear Team, I have ordered a wrist watch from your site today but not receiving any confirmation about order from your end, pl send a confirmation mail about my order. Name- Kedar Chand Kumawat DOB[protected] Address-Aircel Ltd., 1st floor, Dainik Navjyoti Building, Amrapali Circle, Vaishali Nagar, Jaipur-302021 (Raj) (India). Product Details- Watch – 100780-WH-283-F-White Payment Method- ICICI Credit Card Paid amt. Rs299/- as delivery/handling charges PROMO Code ICICI2014 Offered by ICICI bank on credit card.

Aug 9, 2021

Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 18, 2015

Dear Mr. Kumar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2tq5l) in the subject line of your email. Our official will assist you.

Regards, I
CICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Dear Sir/Mdm I have made an order (#[protected] for Provogue ladies Watch on 31st July 2015. I paid Rs 299/- against the watch. I have got email regarding Order Confirmation through Mail on same day but have not received the Watch till date. There is no Tracking Information available on Provogue Website & the Customer Care Number provided on Provogue Website is not working...I think Provogue should stop making fool out of people by this shamefool service. People can not expect such an irresponsible attitude from a Brand like Provogue ... My order detail LWH-283-F 1 Rs.2, 499 Subtotal Rs.2, 499 Shipping & Handling Rs.299 Discount (icicis2015) -Rs.2, 499 Grand Total Rs.299 My Order #[protected]placed on July 31, 2015 9:38:25 PM IST) Kindly check & updatea Awaiting your quick response Regards Afsaan khan [protected]

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Address: Pune, Maharashtra

I had ordered watch from provogue as i had received offer code from icici bank for online transaction done. My order no[protected] dated 31.07.15 through net banking of icici bank. The status shows as processing (under dispatch ) since the day it is ordered but still not delivered. I had written mail to provogue on 11 aug 15 & on 17 aug 15 to provogue & icici but still no body has reverted. The customer care number of provogue[protected] is either not reachable or no response. There is no response at all. Pls revert & deliver the order urgently

Thanks
Raju M

Complaint marked as Resolved

I have received the order on 28/08/15 Thanks for all for your support & concern & efforts taken to resolve my complaint. Thanking all Raju

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 18, 2015

Dear Mr. Mange,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2tony) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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R

RAJU MANGE

from Pune, Maharashtra

Aug 19, 2015

HI

Sent mail to [protected]@icicibank.com today 19/08/15 at 10.28 a.m.

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Address: Gwalior, Madhya Pradesh

I Viraat Mathur Ordered Provogue Watch having SKU Code - 103646 WH-283-F White Watch (Female) on 25.07.2015, order no.[protected]. But received false male wrist watch. Please find the Photo Proof & Product Photos attachment. So, Please assist. Thanks.

+5 photos

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Address: Hyderabad, Andhra Pradesh

Hi, I ordered also ordered provogue watch on 2 AUG 2015 and made the payment through ICICI net banking. I got confirmation mail stating payment is successful with order id[protected] and[protected] . Its been 16 days and I didn't get any update from provogue team. When I check the order status in provogue website, its showing Processing from the day beginning. I sent mail to [protected]@provogue.com and also to [protected]@icicibank.com but its of no use. I didn't get any reply from them.

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Address: New Delhi, Delhi

I had ordered Provogue watch and i paid 299 through my debit card on provogue for - Watch, this was under a scheme given by ICICI creative master participants with the discount voucher on Provogue watch purchase. As, its been like almost 14 days now, no response on the delivery. And sorry to say, i tried reaching so called "Provogue" on there given number its never connected and i think this is real serious issue if customer want to reach somebody. Kindly look into these issues. If I am not getting any respose from Provogue under next few days then i will take legal against Provogue. Order No[protected] Regards Nand Kishore Sati

Aug 9, 2021

Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2s4xa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

Hi, I ordered PROVOGUE offer WATCH on 28 july 2015 and made the payment through ICICI net banking.Payment was succesful and ( order number[protected] and tracking number is[protected] and 4 days back i got mail that it is dispatched it will be deliver in 24 hours. 4 days finished i have not received my order and when i am tracking that in provogue website it is showing status complete why it is showing complete because still i have not received my watch. since I am calling 4 days to their customer care number which provogue have mentioned on their website that number nobody is answering everytime ring going on, one time he received and then he cutted phone and nobody helps provogue cutomer care number on provogue website is ([protected]) nobody helps here. I want my watch very bad service by PROVOGUE VERY BAD PROVOGUE pls help me pls help me

Aug 9, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Customer,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2s3n2' in the subject line.

Regards,
ICICI Bank Customer Service Team

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I placed order for a watch on 15-July-2015 and till now it has not been delivered. I have written several emails to [protected]@provogue.com and try to call their customer care number but did not received any response back from their end till date. There is no update on the order status and neither have they refunded back my money.

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Address: Udaipur, Rajasthan

I placed order on provogue website using icici coupon code for provogue watch. I made payment of ₹299 on 2 august 2015 but till now it is not clearly showing. I m not able to track my order. Till today neither get my order nor my cash back.

+1 photos

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Mr. Bijarnia,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2s31h' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra

I was fooled and received an empty box without the watch in it. It was then, when on one of the transactions which I made through ICICI internet banking, there was some offer about this "Provogue watch in INR 299 instead of 2499" I ordered the same and the Invoice number and Order number is as below. the Order Number is :[protected] the invoice number is : 6C[protected] per the earlier complaints the helpline numbers dont work. no one there to pick or answer the call when dialed[protected] or[protected]. please advise at the earliest.

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Address: Pune, Maharashtra

Hi Team, I have purchased 3 watches from ICICI net bank offer, order #[protected], #[protected], #[protected]placed on July 31, 2015 ). But I have not received my watch till today. When I am Tracking on provogue site it is showing that order completed for 1st and 3rd order. I tried to contact Provogue customer care many times but call is not connecting. Please check on this and let me know when I will receive my watch. Regards, , Jay Prakash Gupta. [protected]

+1 photos

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R

rinkumathur

from Delhi, Delhi

Aug 14, 2015

Hi Team,

I have purchased a watches from ICICI net bank offer, order #[protected],
(placed on 6 Aug 2015 ). But I have not
Received my watch till today. When I am Tracking on provogue site it is
Showing that order completed. Please
Check on this and let me know when I will receive my watch.
Regards, ,
Hirdesh
[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 17, 2015

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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N

Neo MadhU

from Vijayawada, Andhra Pradesh

Jun 14, 2016

shipment not yet received but status shown completed

My order No:[protected] Docket No. MUMPVGP244216 but order not yet delivered. i had ordered on 4th oct, 2014 till now i wont get the same. the customer care always busy it never connect.

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Address: Bangalore, Karnataka

I have ordered PROVOGUE Watch with ICICI bank offer Code 0n 31 July 2015. After placing order the Amount Rs.299/- paid from my account, till date the order status shows Complete in their website. But i got SMS to my number stating that order out for delivery.
But still date i am not received any from PROVOGUE.
Please look into the issue.

My Order Number:[protected]
AWB Number:[protected]

+1 photos

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K

kasenthilkumar

from Bengaluru, Karnataka

Aug 10, 2015

Order Status till shows complete...

Icici watch status is shown as order complete but did not receive the watch:my order number: 185884739 awb number: 186110868000 - Comment #2206687 - Image #0

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2015

Dear Mr. Kumar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2rwhp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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D

drraza

from Jamnagar, Gujarat

May 24, 2016

no response regarding provogue travel bag after depositing 10000 in axis bank

I hav not received any msg or mail from provogue regarding travel bag which was offered me via mail on 20 th feb after deposition of 10000 in axis bank

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R

RahulPawar

from Ahmedabad, Gujarat

Jun 14, 2016

Order not received yet

I have ordered watch order id[protected] on 19th oct, 2014. I have paid money through net banking.They told that they will send watch within 21 days but it is now about towards completing 1 month.I have not received watch yet.

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Address: Gwalior, Madhya Pradesh

I Viraat Mathur Ordered Provogue Watch having SKU Code - 103646 WH-283-F White Watch (Female) on 25.07.2015, order no.[protected]. But received false male wrist watch. Please find the Photo Proof & Product Photos attachment. So, Please assist. Thanks.

+1 photos

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V

Viraat Mathur

from Gwalior, Madhya Pradesh

Aug 10, 2015

Please find the Photo Proof & Product Photos attachments below.

Thank you.

False Product Delivered - Comment #2206451 - Image #0

False Product Delivered - Comment #2206451 - Image #1

False Product Delivered - Comment #2206451 - Image #2

False Product Delivered - Comment #2206451 - Image #3

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Address: Bangalore, Karnataka

I order the provogue watch on 3rd aug-2015.
Using the code given by ICICI.
Order number #[protected]

I paid 299 rs and expected a wrist watch in 5 working days.

Till date they have not dispatched it.
They dont pick up the call, either number is busy or out of reach.
No reply for the mails sent.

I am feeling cheated by this duo.
-Sapna

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2rucu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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T

Thakursap

from Chennai, Tamil Nadu

Sep 7, 2015

Thaks Deepak and ICICI
for your quick response and follow up on this issue.

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S

seethalakshmiR

from Delhi, Delhi

May 23, 2016

Provogue India — My money was not refunded still.....

I ordered a brown leather wallet, but provogue delivered a black leather wallet. I have returned the product and my money was not still refunded. Reverse pick up order num:[protected]

AWB num:[protected].

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S

SKGALIB

Jun 14, 2016

Order No.135265726

I have booked one pink colour through ICICI Provogue watch reference order no.[protected], but till time not yet received shipment, please confirm the status. Regards, Galib Saheb Shaik Ph: +91 [protected]

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Address: New Delhi, Delhi

I have ordered a Provogue watch with (SHIPMENT #[protected] for Order #[protected] and tracking number given (MUMPVGP504035), order had been placed on July 21, 2015, status shown by Provogue website is delivered/completed but the product haven't been received yet. I tried to reach the customer care number[protected] often since last week but no success, seriously pathetic, I must say. As a customer of Provogue i expect that they should take care of it and being online customer I should not be bothered even but today its the other way round. This will lead me to lose the loyalty towards the brand...

If I will not receive my order till 15th Aug then I will Pull Provogue in Cosumer court

Aug 9, 2021

Complaint marked as Resolved

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2rucz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Inform you that watch recd on 5/8/15 & put to use on wrist on 6/8/15 slipped & fell on ground breaking the above glass, please replace the faulty piece. Provogue Code : ICICIB2015 Provogue Order, Tracking No : MUMPVGP512552 Delivered by : Gojavas

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Address: Thane, Maharashtra

I have ordered a Provogue watch with (Shipment #[protected] for Order #[protected] and tracking number given[protected], order had been placed on 06/07/15, status shown by Provogue website is delivered/completed but the product haven't been received yet. I tried to reach the customer care number[protected] often since last week but no success, seriously pathetic, I must say. As a customer of Provogue i expect that they should take care of it and being online customer I should not be bothered even but today its the other way round. This will lead me to lose the loyalty towards the brand...

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 14, 2015

Dear Mr. Kumbharkar,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2r5h4' in the subject line.

Regards,
ICICI Bank Customer Service Team

Provogue India Complaints & Reviews

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Provogue India reviews & complaints page 27

Not delivering the product

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Didnt receive the watch which i have ordered on 30 th july

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Ordered item is not delivered #173821930

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Order confirmation or status not receiveing

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Order not recive

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Order 143408965 - 31 / 07 / 15 not delivered

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False Product Delivered

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Did not recieve the watch which i had ordered

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Order not received yet

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Ordered provogue watch on 28 july and not received and status is showing complete when I am tracking order number (188972873)

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Order number 184119741 not delivered till date.

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Regarding online order

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Provogue India - Orderd watch from Provogue.com site and received empty box

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Icici watch status is shown as order complete but did not receive the watch:my order #183618829, #174490945, #156038633

shipment not yet received but status shown completed

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Icici watch status is shown as order complete but did not receive the watch:my order number: 185884739 awb number: 186110868000

no response regarding provogue travel bag after depositing 10000 in axis bank

Order not received yet

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False Product Delivered

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Giving offer to icici customer is cheating

Provogue India — My money was not refunded still.....

Order No.135265726

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Icici offer watch for order #119830093: product not received and order status showing complete.

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Watch Belt Pin damage

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ICICI offer watch for order #115399516: Product not received and order status showing complete.

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