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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
Resolved
209
Unresolved
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Provogue India reviews & complaints page 27

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M
Mohan Chander
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received yet

Address:New Delhi, Delhi

I had ordered Provogue watch and i paid 299 through my debit card on provogue for - Watch, this was under a scheme given by ICICI creative master participants with the discount voucher on Provogue watch purchase. As, its been like almost 14 days now, no response on the delivery. And sorry to say, i tried reaching so called "Provogue" on there given number its never connected and i think this is real serious issue if customer want to reach...
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R
ritra73
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered provogue watch on 28 july and not received and status is showing complete when I am tracking order number (188972873)

Address:Bangalore, Karnataka

Hi, I ordered PROVOGUE offer WATCH on 28 july 2015 and made the payment through ICICI net banking.Payment was succesful and ( order number[protected] and tracking number is[protected] and 4 days back i got mail that it is dispatched it will be deliver in 24 hours. 4 days finished i have not received my order and when i am tracking that in provogue website it is showing status complete why it is showing complete because still i have not...
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D
Divyankur Srivastava
from Chennai, Tamil Nadu
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Order number 184119741 not delivered till date.

I placed order for a watch on 15-July-2015 and till now it has not been delivered. I have written several emails to [protected]@provogue.com and try to call their customer care number but did not received any response back from their end till date. There is no update on the order status and neither have they refunded back my money....
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M
Manishbijarnia
from Sirsaganj, Uttar Pradesh
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Regarding online order

Address:Udaipur, Rajasthan

I placed order on provogue website using icici coupon code for provogue watch. I made payment of ₹299 on 2 august 2015 but till now it is not clearly showing. I m not able to track my order. Till today neither get my order nor my cash back....
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Address:Pune, Maharashtra

I was fooled and received an empty box without the watch in it. It was then, when on one of the transactions which I made through ICICI internet banking, there was some offer about this "Provogue watch in INR 299 instead of 2499" I ordered the same and the Invoice number and Order number is as below. the Order Number is :[protected] the invoice number is : 6C[protected] per the earlier complaints the helpline numbers dont work. no one there...
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Address:Pune, Maharashtra

Hi Team, I have purchased 3 watches from ICICI net bank offer, order #[protected], #[protected], #[protected]placed on July 31, 2015 ). But I have not received my watch till today. When I am Tracking on provogue site it is showing that order completed for 1st and 3rd order. I tried to contact Provogue customer care many times but call is not connecting. Please check on this and let me know when I will receive my watch. Regards, , Jay...
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Address:Bangalore, Karnataka

I have ordered PROVOGUE Watch with ICICI bank offer Code 0n 31 July 2015. After placing order the Amount Rs.299/- paid from my account, till date the order status shows Complete in their website. But i got SMS to my number stating that order out for delivery.
But still date i am not received any from PROVOGUE.
Please look into the issue.

My Order Number:[protected]
AWB Number:[protected]...
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V
Viraat Mathur
from Gwalior, Madhya Pradesh
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False Product Delivered

Address:Gwalior, Madhya Pradesh

I Viraat Mathur Ordered Provogue Watch having SKU Code - 103646 WH-283-F White Watch (Female) on 25.07.2015, order no.[protected]. But received false male wrist watch. Please find the Photo Proof & Product Photos attachment. So, Please assist. Thanks....
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T
Thakursap
from Chennai, Tamil Nadu
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Giving offer to icici customer is cheating

Address:Bangalore, Karnataka

I order the provogue watch on 3rd aug-2015.
Using the code given by ICICI.
Order number #[protected]

I paid 299 rs and expected a wrist watch in 5 working days.

Till date they have not dispatched it.
They dont pick up the call, either number is busy or out of reach.
No reply for the mails sent.

I am feeling cheated by this duo.
-Sapna...
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G
gauta
from new Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici offer watch for order #119830093: product not received and order status showing complete.

Address:New Delhi, Delhi

I have ordered a Provogue watch with (SHIPMENT #[protected] for Order #[protected] and tracking number given (MUMPVGP504035), order had been placed on July 21, 2015, status shown by Provogue website is delivered/completed but the product haven't been received yet. I tried to reach the customer care number[protected] often since last week but no success, seriously pathetic, I must say. As a customer of Provogue i expect that they should...
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I
Ivan Castelino
from Mumbai, Maharashtra
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Watch Belt Pin damage

Address:Mumbai City, Maharashtra

Inform you that watch recd on 5/8/15 & put to use on wrist on 6/8/15 slipped & fell on ground breaking the above glass, please replace the faulty piece. Provogue Code : ICICIB2015 Provogue Order, Tracking No : MUMPVGP512552 Delivered by : Gojavas...
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Address:Thane, Maharashtra

I have ordered a Provogue watch with (Shipment #[protected] for Order #[protected] and tracking number given[protected], order had been placed on 06/07/15, status shown by Provogue website is delivered/completed but the product haven't been received yet. I tried to reach the customer care number[protected] often since last week but no success, seriously pathetic, I must say. As a customer of Provogue i expect that they should take...
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S
Sachintax
from Gurgaon, Haryana
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Order not received

Address:Gurgaon, Haryana

I placed an order for Provogue Watch under ICICI offer on 31 July 2015. Order is not received yet still waiting for my watch. In Provogue site it showing complete as a status, still I am waiting. I try to contact Customer Care services but no success no budy answered. SHIPMENT #[protected] | PRINT SHIPMENT TRACK THIS SHIPMENT TRACKING TITLE(S): TRACKING NUMBER(S): DELHIVERY [protected] Items Shipped PRODUCT NAME SKU QTY SHIPPED WATCH...
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Address:Lucknow, Uttar Pradesh

The worst customer service ever, you order a product they take the money, deduct it from your account... and buyahh you dont even recieve the delivery and the order is complete. Cheaters, , , and once your order is placed nobody even picks up the call......
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S
Sumeet Changoiwala
from Pune, Maharashtra
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Fake watch by Provogue india

Address:Mumbai City, Maharashtra

Duplicate / cheap quality watch My Name: Sumeet Changoiwala My Contact No.: [protected] My City: Mumbai My Complaint Against: Provogue India Ltd. Provogue India Ltd.’s Contact Details:[protected], 022 I had put an order for offer received on mail through ICICI credit card team(no issues from ICICI). Offer was covering the wrist watch of Provogue brand. Provogue has supplied wrist watch of cheap (duplicate) quality. The watch dispatched...
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M
mass331
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Provogue watch by ICICI offer

Address:Bangalore, Karnataka

I have received provogue watch (booked as part of ICICI offer) with broken watch glass(dial). when i tried to reach customer care, no one is picking the call. Also sent an email to Provogue cust care. Order no # 16188814 Track ID : MUMPVGP508100...
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K
kiran1092
from Delhi, Delhi
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Not recieve watch

Address:Ahmedabad, Gujarat

Hi Team, I have purchased a watch from ICICI net bank offer, order #[protected]placed on July 20, 2015 ). But i have not received my watch till today. order details: Order: #[protected] when i am try to Tracking on provogue site it is showing that order completed. I tried to contact Provogue customer care many times but no one is picking call. please check on this and let me know when i will receive my watch. Thank you, Kiran Patel. [protected]...
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A
Abhay Mishra 027
from Mumbai, Maharashtra
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Non delivery of the product

I ordered a wrist watch and even paid for the same. The order I'd is[protected]. Now, it has been more than two weeks but I have got no information about what is going on, further, while I'm trying to track the order, it is showing to be under processing for dispatch right from the day of order plaement...
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S
Shruti@123
from Noida, Uttar Pradesh
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Watch received through ICICI in empty box

Address:Gurgaon, Haryana

I ordered a Provogue Watch through ICICI on 8th July & my order number is[protected]. I received the order on 24th july in an empty box.. When i called in customer care no [protected] there is no one pick the call...? Also i sent mail to [protected]@provogue.com but no reply on mail..?? Provogue is a known brand & i m surprise how this type of mistakes can be happen..? Resolve my issue ASAP.....
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Address:Hyderabad, Andhra Pradesh

Hi Team, I've ordered a Provogue watch online offer provided by ICICI bank. I was eagerly waiting for the watch to receive ... tried to track the order in the website but it not at all showing information about the shipment. Finally I received a mail from Provogue saying the item has delivered to me but in fact I didn't receive as such. I don't know what went wrong from their side or the shipping service, I want my watch as said in the...
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