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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
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Provogue India reviews & complaints page 28

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K
kiran1092
from Delhi, Delhi
Jul 29, 2015
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Address: Ahmedabad, Gujarat

Hi Team, I have purchased a watch from ICICI net bank offer, order #[protected]placed on July 20, 2015 ). But i have not received my watch till today. order details: Order: #[protected] when i am try to Tracking on provogue site it is showing that order completed. I tried to contact Provogue customer care many times but no one is picking call. please check on this and let me know when i will receive my watch. Thank you, Kiran Patel. [protected]
+1 photos
Provogue India customer support has been notified about the posted complaint.
Subject: provogue watch not received

Customer has applied for the provogue watch online on 22/06/2015.
Still he has not received the watch
invoice no : 6c[protected]
SKU CODE : 103639-BK-022-F

Not recieve watch - Comment #2205851 - Image #0
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    Abhay Mishra 027
    from Mumbai, Maharashtra
    Jul 28, 2015
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    I ordered a wrist watch and even paid for the same. The order I'd is[protected]. Now, it has been more than two weeks but I have got no information about what is going on, further, while I'm trying to track the order, it is showing to be under processing for dispatch right from the day of order plaement
    Provogue India customer support has been notified about the posted complaint.
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      Shruti@123
      from Noida, Uttar Pradesh
      Jul 27, 2015
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      Address: Gurgaon, Haryana

      I ordered a Provogue Watch through ICICI on 8th July & my order number is[protected]. I received the order on 24th july in an empty box.. When i called in customer care no [protected] there is no one pick the call...? Also i sent mail to [protected]@provogue.com but no reply on mail..?? Provogue is a known brand & i m surprise how this type of mistakes can be happen..? Resolve my issue ASAP..
      +1 photos
      Provogue India customer support has been notified about the posted complaint.
      Dear Customer,

      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2pqsx in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Srk Agapu
        from Delhi, Delhi
        Jul 24, 2015
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        Address: Hyderabad, Andhra Pradesh

        Hi Team, I've ordered a Provogue watch online offer provided by ICICI bank. I was eagerly waiting for the watch to receive ... tried to track the order in the website but it not at all showing information about the shipment. Finally I received a mail from Provogue saying the item has delivered to me but in fact I didn't receive as such. I don't know what went wrong from their side or the shipping service, I want my watch as said in the offer, cause I paid money for it. I request your to please bring this to their attention to resolve this issue. Thanks & Regards, Shivaramakrishna [protected]
        +1 photos
        Provogue India customer support has been notified about the posted complaint.
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          anoojgupta
          from Noida, Uttar Pradesh
          Jul 22, 2015
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          I have ordered a Provogue watch with (Shipment #PROV346596 for Order #[protected] and tracking number given (MUMPVGP488259), order had been placed on 10/07/15 at 1751 hours, status shown by Provogue website is delivered/completed but the product haven't been received yet. and I am still not able to find out that which of the company named Javas is taking care of the shipment so as being a customer of Provogue i expect that they should take care of it and being online customer I should not be bothered even but today its the other way around. This will lead me to lose the loyalty towards the brand as beacuse its already been 12 days and none of the way provogue is replying back not recieving calls, no reply on emails so i hope this is only way left that with no surety that i'll be getting some answers.
          Provogue India customer support has been notified about the posted complaint.
          Dear Mr. Gupta,

          We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist.

          Regards,
          ICICI Bank Customer Service Team
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            R
            Rantoom Chatterjee
            Jul 21, 2015
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            Address: Kolkata, West Bengal

            Order no - #[protected] Ordered men's watch via the ICICI bank promotion, was delivered an empty box. Emailed 3 times to customer care, tried calling +[protected] several times, without success. A big scam is ongoing undertaken by Provogue. Please respond to [protected]@gmail.com
            +1 photos
            Provogue India customer support has been notified about the posted complaint.
            Dear Mr. Chatterjee,

            We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist.

            Regards,
            ICICI Bank Customer Service Team
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              G
              Gaurav Diwedi
              from Delhi, Delhi
              Jul 20, 2015
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              Address: Gurgaon, Haryana

              Hi Team, I have purchased a watch from ICICI net bank offer, order #[protected]placed on July 13, 2015 12:32:07 PM IST). But i have not received my watch till today. order details: Order: #[protected] Tracking No: MUMPVGP492670 on provogue site it is showing that order completed. I checked with shipping provider: Javas but they are saying that they have not received any order with this order id/ Tracking no. I tried to contact Provogue customer care many times but no one is picking call. please check on this and let me know when i will receive my watch. Thank you, Ravi singh... [protected] ravi singh
              Provogue India customer support has been notified about the posted complaint.
              Call to this no. [protected] this is also provogue care number and this no. Not always busy like other care number.
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                A
                Akash Dhokale
                from Pune, Maharashtra
                Jul 20, 2015
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                Address: Pune, Maharashtra

                Hi Team, I have purchased a watch from ICICI net bank offer, order #[protected]placed on July 13, 2015 08:20:41 PM IST). But i have not received my watch till today. order details: Order: #[protected] Tracking No: MUMPVGP492443 on provogue site it is showing that order completed. I checked with shipping provider: Javas but they are saying that they have not received any order with this order id/ Tracking no. I tried to contact Provogue customer care many times but no one is picking call. please check on this and let me know when i will receive my watch. Thank you, Akash
                Provogue India customer support has been notified about the posted complaint.
                Call to this no. [protected] this is also provogue care number and this no. Not always busy like other care number.
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                  M
                  MANOHAR A
                  from Delhi, Delhi
                  Jul 17, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  Hi Team, I have purchased watch from the ICICI bank app My Order #[protected]placed on June 19, 2015 11:24:53 PM IST) . Till now i have not received the watch. But i got a mail from the provogue that we have delivered through some of the courier service with following details Your tracking id : MUMPVGP456136 Shipping By : Go Javas Today i called Go Javas they are telling that we have not transit the order till now we are unable to get the order please contact provogue. No one is lifting the call in provogue please help
                  Provogue India customer support has been notified about the posted complaint.
                  Hi Team, I have purchased watch from the ICICI bank app My Order #[protected]placed on July 15, 2015 at 12:43 PM) . Till now i have not received the watch. But i got a mail on (18, July, 2015) from the provogue that we have delivered through some of the courier service with following details and the status is showing as Complete Your tracking id : MUMPVGP49478 Shipping By : Go Javas. i called Go Javas on( 20 th july, 2015) they are telling that we have not transit the order till now we are unable to get the order please contact provogue. No one is lifting the call in provogue please help
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                    H
                    HARSHAL v Chavan
                    from Ashta, Maharashtra
                    Jul 16, 2015
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                    Address: Jalgaon, Maharashtra

                    ollowing is the details for customer:
                    Name: Harshal Chavan
                    E-mail: [protected]@rediffmail.com
                    Telephone: [protected]
                    Comment: I have already placed order as Order #[protected] ProcessingPrint Order Order Information Order Date: June 21, 2015 Shipping Address Harshal Chavan 12a parakh sankool opp dmart Shirsoli Naka adarsh nagar Jalgaon, Maharashtra, 425001 India T: [protected] Shipping Method Free Shipping Billing Address Harshal Chavan 12a parakh sankool opp dmart Shirsoli Naka adarsh nagar Jalgaon, Maharashtra, 425001 India T: [protected] Payment Method Credit Cards/Visa/Master Card/Netbanking Items Ordered SKU Item Brand Unit Price Quantity Amount Subtotal Rs.1, 559 Grand Total Rs.1,[protected]GY-227-F 103349-GY-227-F Size Unique Provogue Rs.1, 559 Ordered: 1 Rs.1, 559 But still I didn't get the product Please tell me what happened to my order though I already paid for that
                    Provogue India customer support has been notified about the posted complaint.
                    Call to this no. [protected] this is also provogue care number and this no. Not always busy like other care number.
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                      I
                      Ishii
                      from Mangalore, Karnataka
                      Jul 15, 2015
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                      Address: Pune, Maharashtra

                      I have ordered one watch from provogue watch many days ago. But still not received. I have send you mail many times and tried to reach you through call but no one is picking up the call. My order no is[protected] and its status is telling complete while i have not received it yet.Please check!!! My contact no:- [protected]
                      Provogue India customer support has been notified about the posted complaint.
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                        A
                        alka9100
                        Jul 15, 2015
                        Resolved
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                        Resolved

                        Address: Dakshina Kannada, Karnataka

                        I ordered a provogue watch under ICICI offer on July 2nd 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is completed. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No: PROV328515 Merchant Order No:[protected] Tracking No: MUMPVGP468530 Order Amount:299.00 INR Transaction Date:July 2nd 2015 . Need asistance for delivering the order...
                        Complaint marked as Resolved 
                        Provogue India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2015
                        Gojavas Courier Customer Care's response
                        Dear Alka9100, We reviewed your concern and found that the order was rejected/ refused to accept by you on 13th of july . This also has been several times attempted to be delivered to you.We are again initating for a final delivery attempt to you, our team shall get in touch soon.Regret any inconvenience caused in the process. There be any other query related to the case pls feel free to write us at [protected]@gojavas.com. warm regards, Team Gojavas
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                          Narasimman Govindaraj
                          Jul 14, 2015
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                          Address: Chennai, Tamil Nadu

                          I have booked provogue watches by seeing the offer from ICICI on 7th July 2015. i checked in Provogue website and for my order the status is showing as 'Complete', however still now, we did'nt get the watch delivered and not able to contact provogue. i have ordered the same from my ICICI net banking, and the amount has been debited successfully. my order #[protected] &[protected]. Please track this, i believe Provogue would be the worst pick by ICICI. People are made fools by ICICI offer. Narasimman G [protected]
                          Provogue India customer support has been notified about the posted complaint.
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                            S
                            shankar.shukla2
                            from Muzaffarnagar, Uttar Pradesh
                            Jul 13, 2015
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                            Resolved

                            Address: Karauli, Rajasthan

                            I ordered a provogue watch under ICICI offer on Jun 29th 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is completed. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No:[protected] Merchant Order No:[protected] Tracking No: AXSELFN07149 Order Amount:299.00 INR Transaction Date:Jun 29th 2015. Need asistance for delivering the order.
                            Complaint marked as Resolved 
                            Provogue India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 17, 2015
                            Gojavas Courier Customer Care's response
                            Dear Shankar.Shukla2 , We read your concern and want to assist you with this.Request you to share the valid AWB with us so that we could assist you better and quicker.There be any other query you may write to us on [protected]@gojavas.com . warm regards, Team Gojavas
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                              SMoulick
                              from Mumbai, Maharashtra
                              Jul 13, 2015
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              I ordered a provogue watch under ICICI offer on July 7th 2015 and have not received it yet. Whereas when I check the status on Provogue site, it shows it is already delivered. I checked with the shipping provider - Gojavas and they said the tracking ID is wrong from Provogue. The Provogue customer care is not responding to calls. The details are as follows: Shipment No: PROV337614 Merchant Order No:[protected] Tracking No: MUMPVGP481935 Order Amount:299.00 INR Transaction Date:July 7th 2015. Need asistance for delivering the order.
                              Complaint marked as Resolved 
                              Provogue India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2015
                              Gojavas Courier Customer Care's response
                              Dear SMoulik, We read your concern and investigated the same.Your order stands delivered on 15th of July, which is very well within the Estimated date of delivery - 17th of july. Hope this has been resolved , incase not you may write to us on [protected]@gojavas.com for further queries. regards, Team Gojavas
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2ohy8) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                HARSHAL v Chavan
                                from Ashta, Maharashtra
                                Jul 9, 2015
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                                Address: Jalgaon, Maharashtra

                                I HARSHAL Chavan from jalgaon ordered for sunglasses on 21st Jun 2015 with order no.[protected] but till date it is not delivered to my jalgaon address though I paid amount Rs. 1559.00 through net banking with citrus ref. No. [protected] on 21 Jun. As track order it shows order dispatch under processing. What is it's meaning and when will I get my order ?
                                Provogue India customer support has been notified about the posted complaint.
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                                  A
                                  adarora
                                  from Delhi, Delhi
                                  Jul 8, 2015
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                                  Address: Chandigarh, Punjab

                                  Name: Amandeep Singh E-mail: [protected]@powerdesk.in Telephone: [protected] Screen Shot : http://prntscr.com/7pj1jo Message sent through provouge contat form : When will my order shipped, http://prntscr.com/7pj1jo If it is already shipped, please provide tracking number. Order Number #[protected] Dated 6/21/15 Thanks Amandeep Singh Shame on provoge online shopping I placed oredr on 21/6/2015, no update yet... I tried to contact provoge twice through contact form and once through facebook...but company never bother to respond. Due to such fraudulent experiance I suggest you to think twice if you are planning to make purchase on provogue portal
                                  Provogue India customer support has been notified about the posted complaint.
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                                    skotha
                                    from Hyderabad, Telangana
                                    Jul 7, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    I ordered a provogue watch under ICICI offer on Jun 4th 2015 and have not received it yet. The details are as follows: Merchant Order number:[protected] Order Amount:299.00 INR Transaction Date:Jun 4th 2015. Need asistance for delivering the order.
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                                    Provogue India customer support has been notified about the posted complaint.
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                                      rajan28
                                      from Gurgaon, Haryana
                                      Jul 6, 2015
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                                      Address: Pune, Maharashtra

                                      Hi Team I had ordered a watch on Provogue under ICICI offer by paying 299 /- online on 01/7/2015 order #[protected]. I recieced my order on 06/07/2015, however on opening the packet I found the watch is not working. I have seen a numerous complaints regarding it with different issues and here I found a new one. We the customers are feeling cheated from this promotional offer. I ordered watch, only because of it was from PROVOGUE, otherwise wouldn't had ordered it. I have been a regular customer of PROVOGUE but now I am deeply dissa.ppointed Please replace this watch to maintain the faith else there are numerous other competetive brands in the market.
                                      +1 photos
                                      Provogue India customer support has been notified about the posted complaint.
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                                        Saby Da
                                        from Bengaluru, Karnataka
                                        Jul 6, 2015
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                                        Address: Kolkata, West Bengal

                                        Hi Team I had ordered a watch on Provogue on 17/6/2015 and got a mail on 19/6/2015 that my order is on its way but then after I got no update of the status of my product and its whereabouts. I have contacted the shipment courier partner Javas via mail and their reply is as below: Dear Sabyasachi, Thank you for sharing your concern with us. We are very sorry to say that we are unable to process your shipment because the address given is beyond our servicable limits. We have shared this information with provogue and returned the shipment too. I would request you to kindly get in touch with provogue to know more about its next dispatch process. Should you need any furher information on this, please feel free to write us. I have tried to reach the Provogue team through phone and mail but all my attempts went to vain and felt somewhat compelled to file a complaint with the Consumer Forum. The details of my payments made for the product and the status being displyed in Javas track order section are attached below. Kindly do the needful at your earliest. Let me know if any more details are needed. Thanks !! Sabyasachi Mukherjee +91 - [protected]
                                        +3 photos
                                        Provogue India customer support has been notified about the posted complaint.
                                        Aug 10, 2015
                                        Updated by Saby Da
                                        They elivered my product and I am satisfied and have no issues any more
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