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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
Complaints 884
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210
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Provogue India reviews & complaints page 32

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V
varunbharadwaj
from Hyderabad, Telangana
Apr 25, 2015
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Address: Hyderabad, Andhra Pradesh

order date is 8 April 2015 order id: #[protected] shipment number: #[protected] Tracking number: MUMPVGP414219 I recently received a mail saying that my provogue watch order is complete, when i checked the status in provogue website it is also showing order complete but I did not receive my order and when I tried to track the shipment with the shipment number I shows nothing!!
Provogue India customer support has been notified about the posted complaint.
Apr 30, 2015
Updated by varunbharadwaj
I am now able to track the shipment and the status shows that the item has been picked up by the courier service on 27th April i.e., two days after filing the complaint. It is in transit to my location and shows physical handover pending. I don't understand how Provogue updated the order status as complete without handing over the shipment to the courier service. Very strange. I'll update once i receive the shipment.
Hi,

Shipment #PROV264803 for Order #[protected] Tracking No: MUMPVGP418235

I recently received a mail saying that my provogue watch order is complete, when i checked the status in provogue website it is also showing order complete but I did not receive my order and when I tried to track the shipment with the shipment number It shows nothing!!
What is the exact link to track the Tracking No: MUMPVGP418235 for Shipping Provider: Javas

Contact details:
sairamreddy.[protected]@gmail.com
[protected]
varun,
It was done mistake by commenting, Instead I should have gone for new complaint.sorry for that, If you have got any resolution to your request please forwoard the tracking link or any thing whome I can follow up on .
Thanks In advance.
I have received my order now .

provogue travel bag

No reply after depositing 10000 in axis bank
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    Faiz Baig
    from Bengaluru, Karnataka
    Apr 24, 2015
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    Hi All, I am on a same Boat where you People posted on Behalf of ICICI Bank i received a voucher to pay Just Rs.299/- to avail Rs.2499/- Provogue Watch. It's been almost a month now i Made the payment received a email stating so & so my oder Number & AWB number but no see from any one of the delivery confirmation call nor the shipment. I Guess it's a Game to avail from each o[censored]s 299/- can build a empire just imagine how many People they have been cheating they provided a customer care number of Provogue.com[protected] i have been dialing the same contact from 1 week now I never got a chance to speak any of the customer care team, all the time Line was busy tried calling Head office to enquire they also doesn't seem to answer anything on it & never responds to the calls. It's really big scam to cheat people who get their credit cards just hand over the GV which is zero value of it but the fact is we get very easily excited about to get the watch by paying minimum amount as me. well 299/- not a big amount for individual but just calculate the figures from each of India CC holder.
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      Sairamreddy
      from Bangalore, Karnataka
      Apr 23, 2015
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      Address: Bangalore, Karnataka

      I was trying to check out the ICICI Credit card pro vogue watch with the coupon code, But at the end of the transaction I am getting the error page saying that ubimapi.electracard.com took long to respond and the web page was unavailable . Can someone check on this, I have tried two to three times for the check-out of the watch but still the same error I am getting no One from Provogue is responding to it. I have mailed the customer care of provogue but have not heard anything from them My contact details Name :sairamreddy email : sairamreddy.[protected]@gmail.com
      +1 photos
      Complaint marked as Resolved 
      When tried with the debit card instead of credit card this issue got resolved. I have tried multiple times with the credit cad but this did not work out and finally by trail and error method used the debit card and it went through the payment gateway successfully. I have even received the order watch.
      Provogue India customer support has been notified about the posted complaint.
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        S
        Shejin Thamby
        from Bengaluru, Karnataka
        Apr 22, 2015
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        Address: Bangalore, Karnataka

        I still to receive this order made on April 18th 2015

        Order Dtls below:

        Your shipping confirmation is below. Thank you again for your business.
        Your Shipment #PROV257681 for Order #[protected]
        Shipping Provider: Javas
        Tracking No: MUMPVGP414306
        Complaint marked as Resolved 
        Provogue India customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2015
        Gojavas Courier Customer Care's response
        Dear Shejin, Apologies for the delay caused. We tried tracking your order status but unfortunately the AWB no. provided here is not fetching information at our. Would request you to share the AWB no. and your contact details at [protected]@gojavas.com. Our care team shall get in touch with you and get this sorted out for you ASAP! Regards, Team Gojavas
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          shailendra ratnera
          from Raipur, Chhattisgarh
          Apr 22, 2015
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          Address: Raipur, Chhattisgarh

          Hi Team, I ordered 1 watches from Provogue on 04/04/14, I HADNOT RECEIVE YET.Shipment #PROV255774 for Order #[protected] tracking number is MUMPVGP412142, Shipping Provider (JAVAS) Please let me know my contact number 91-[protected]. Regards, SHAILENDRA
          Provogue India customer support has been notified about the posted complaint.
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            S
            suki
            Apr 22, 2015
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            I had placed an order online on 16/04/2015 & my order number is[protected] of value Rs.2, 887 paid through HDFC net banking. I Haven't received the order. & if I try to call up the customer care, nobody picks up the call. If I E-mail the customer care, nobody responds to the E-mail as well. This is the worst Customer Support, I have ever seen. Deliver the product, else I need to go to the consumer forum.
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              Deepak .Chauhan
              from Delhi, Delhi
              Apr 21, 2015
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              Address: Faridabad, Haryana

              Provogue.com Hello Deepak CHAUHAN, Just a quick update... your order is now on its way to you, but if you want to keep an eye on your parcel, you can click here to follow its journey. In the meantime, click here to see what's new on site. Go on. Your shipping confirmation is below. Thank you again for your business. Your Shipment #PROV259156 for Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP415352 ORDER IS NOT TRACKABLE, I MADE A MISTAKE TO ORDER FROM YOU
              Provogue India customer support has been notified about the posted complaint.
              Apr 21, 2015
              Updated by Deepak .Chauhan
              i follow up last weak no reply is recieved
              order is not trackable yet pls confirm the status and update my no [protected]
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                raghav kosta
                from Raipur, Chhattisgarh
                Apr 17, 2015
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                Address: Jabalpur, Madhya Pradesh

                Hi, I have ordered provogue watch with icici offer last month but till now i dint got the watch, as per the company mail they mentioned that it will be get between 7-21 days but it almost completed 1 month so till now i dint got watch. As a one of the brand company is doing these type of delay so how can we trust in future... Raghavendra Koata from Jabalpur (M.P.) Mob. [protected]
                Provogue India customer support has been notified about the posted complaint.
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                  PRAVEER SINGH Thakur
                  from Champa, Chhattisgarh
                  Apr 17, 2015
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                  Address: Dehradun, Uttarakhand

                  Dear Sir, I would like to inform about got offer from ICICI Credit card or Watch Coupon, and i more time try for Purchasing but not Accepted, Please Conform what is Problem as early as. Thanks & Regards Praveer Singh Thakur M0-[protected]
                  Provogue India customer support has been notified about the posted complaint.
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                    RAJU MANGE
                    from Pune, Maharashtra
                    Apr 16, 2015
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                    Address: Pune, Maharashtra

                    Dear Team, I have ordered watch from provogue.com, promotional offer from ICICI bank. Order #[protected] On 02/04/15 & when I tracked the order the status shows as cancelled but my ICICI credit card account has been charged with Rs.299/- .ICICI bank Authorisation code is 751540 as given from ICICI call centre for this order. If the order cannot be processed then why do you promote & give false promotional offers Kindly deliver the order or refund my amount to my card account. Thanks Raju M
                    Complaint marked as Resolved 
                    order is delivered in May 15 after raising a complaint at your site. ICICI bank customer care executive had called up & the order was delivered
                    Provogue India customer support has been notified about the posted complaint.
                    Dear Mr. Mange,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2jpag) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Anisha23
                      from Kunnamangalam, Kerala
                      Apr 16, 2015
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                      Address: Salem, Tamil Nadu

                      I have placed a order on 12/4/2015, the order no is[protected] I have made the payment through Indian Overseas Bank Rs. 959.00 but still now I haven't receive any mail about order dispatch or order placed. I have raised this issue couple of times through official website (via contact information column) but did not get even reply mail, I also tried to call on number [protected] but no one received the call. As soon as possible please resolve my problem.
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                        aadivikram
                        from Mumbai, Maharashtra
                        Apr 15, 2015
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                        Address: Ahmedabad, Gujarat

                        DEAR SIR, AS PER YOUR MESSAGE I HAVE DEPOSIT RS.10000/ IN MY SAVING ACCOUNT WHICH IS HAVING IN AXIS BANK BEFORE 31ST JAN 2015 AND IN YOUR SCHEEM I SHOULD RECEIVED TREVELLING BAG FREE OF COST AT MY REGISTER RESIDENCE ADDRESSWITH IN 65 DAYS, BUT STILL I HAVE NOT RECEIVED THE SAME.SO I REQUESTED TO KINDLY ARRANGE TO SEND THE SAME AS EARLIEST. MY ACCOUNT NO.IS[protected] THANKING YOU, SAVITA SINGH [protected]
                        Provogue India customer support has been notified about the posted complaint.
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                          kalpashree
                          from Chennai, Tamil Nadu
                          Apr 15, 2015
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                          Address: Bangalore, Karnataka

                          Tracking No MUMPVGP408836 for the order #[protected], Shipment #PROV254143. I ordered the watch through ICICI on Mar 31st and got a shipment mail on Apr 8th. Until now, the order is not delivered to me. I made a call to customer care no. many times and its busy always. I sent a mail to [protected]@provogue.com twice on Apr 8th & Apr 14th, there is no response. Please let me know when i might be receiving my order.
                          Provogue India customer support has been notified about the posted complaint.
                          Please let me know when it will be delivered asap.. I ordered this as a gift for my sister's birthday.
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you.
                          We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team

                          Watch Not Received against order no-128861183

                          Please look into this matter on priority as I have placed an order on[protected] of wrist watch against subjected order no.still I dont have information regarding the order. Regards Chetan Nagpal (Advocate) [protected]
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                            siva prasad d
                            Apr 14, 2015
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                            Address: Bangalore, Karnataka

                            Tracking No MUMPVGP359008 ITS A MY ORDER NO OF LEATHER WATCH. STILL 3 MONTHS AM NOT RECEIVING THIS PRODUCT. AS SOON AS POSSIBLE DELIVERY THAT MY ORDER, OTHER WISE I WILL PUT THE CASE IN THE COMPANY IN FROUD CASE. MY CONTACT IS +91 - [protected] SIVA PRASAD D BANGALORE
                            Provogue India customer support has been notified about the posted complaint.
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                              abhilaasya
                              from Mumbai, Maharashtra
                              Apr 13, 2015
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                              Address: Chennai, Tamil Nadu

                              I am abhilaasya Chennuri.I have ordered 4 watches in December.Till now they are not delivered. I have tried contacting customer care representatives through mails and calls.but they didn't respond to any of those. The order numbers are given below: [protected] [protected] [protected] [protected] my contact details: abhilaasya.[protected]@gmail.com [protected] Address for delivery is mentioned in the recent mails that I have sent.If delivery is not possible then quickly pay my money back.but please close this issue as early as possible
                              Provogue India customer support has been notified about the posted complaint.
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                                sbep
                                from Bhopal, Madhya Pradesh
                                Apr 10, 2015
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                                Address: Bhopal, Madhya Pradesh

                                I have placed order for provogue watch through ICICI . But, still i have not received the material & i could not able to track the order in your website. Please let me know the status. My order no is[protected]. Pls look into this & revert back with your feedback. Shashi Bhushan [protected]
                                Provogue India customer support has been notified about the posted complaint.
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                                  RK13m5727
                                  from Hyderabad, Telangana
                                  Apr 9, 2015
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  I got mail from [protected]@e.unicommerce.com saying that shipment got deliver through DELHIVERY shipping provider. But I did not receive any shipment from any one. Several times I tried to reach Provogue customer care by[protected] nobody picks the phone. I sent mail to [protected]@provogue.com 3 days back till now, I did not receive any response from them. Invoice Date:07/04/2015 Invoice No:6C[protected] Payment Type:PREPAID Order Date:31/03/2015 Order No:[protected] Shipping Provider: Delhivery Tracking No:[protected]This tracking number is invalid, was told by Delhivery customer care) Registered mail ID: [protected]@gmail.com Registered Mobile number: +91-[protected] Let me know the order status ASAP.
                                  Complaint marked as Resolved 
                                  Finally watch got delivered to me. But still no reply from Provogue customer care. Wondered how could it happened they sent shipment delivery mail well before 7 days from actual delivery
                                  Provogue India customer support has been notified about the posted complaint.
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                                    Mario Crooks
                                    from Gurgaon, Haryana
                                    Apr 8, 2015
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                                    Address: Mumbai City, Maharashtra

                                    Name: Upendra Singh E-mail: [protected]@gmail.com Telephone: [protected] Comment: ORDER #[protected] was made long time ago and still didn't received after making payment, please give me the appropriate cause of such delay and complete the order asap.
                                    Provogue India customer support has been notified about the posted complaint.
                                    ASAP
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                                      rawat@1981
                                      from Gurgaon, Haryana
                                      Apr 7, 2015
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                                      Address: New Delhi, Delhi

                                      I had a order for watch through the ICICI coupon on 22nd march and the payment has been deduct from our credit card account and transfer ID is 535002, but didn't get my order any update from them so kindly help to update on that urgent otherwise I will go for consumer forum. Name Manoj Singh Rawat [protected]
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                                        BOW
                                        from Chennai, Tamil Nadu
                                        Apr 4, 2015
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                                        Address: Chennai, Tamil Nadu

                                        Hi, I have placed two order for provogue watches through ICICI . But, still i have not received the material & i could not able to track the order in your website. Please let me know the status. My order no is[protected] &[protected]. Pls look into this & revert back with your feedback. Tks - RJ
                                        Provogue India customer support has been notified about the posted complaint.
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