Claimed

Provogue India Complaints & Reviews

1.2
Last updated Jan 21, 2024
Complaints 877
Resolved
209
Unresolved
668
Quick Links
Statistics
Share
Contacts

File a complaint to Provogue India

Having problems with Provogue India?

File a complaint and get it resolved by Provogue India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Provogue India
Customer Service Contacts

Provogue India Phone Numbers

Phone
+91 22 4045 4100
110
95

Provogue India Website

Provogue India Head Office Address

105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India
400053

Provogue India reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rema Khawlhring
from Bengaluru, Karnataka
Report
Copy

Watch ordered but not received any confirmation

Address:Bangalore, Karnataka

I had made an order on 6th June 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account but I haven't received any confirmation for my order either my e-mail or phone yet. I couldn't even call a customer care also. What have I supposed to do? Or it's a spam/scam....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishi Mugatwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product delivered Order #178878796. Legal action to be initiated.

Address:Mumbai City, Maharashtra

What a pathetic customer service & height of making customer fool...? I had placed an Order #[protected] on 4th June 2015. After many follow-ups I received the order yesterday. But the watch delivered is faulty (pics below). The time stags for 5 o’clock, 6 o’clock, 7 o’clock, 8 o’clock has been embossed inversely. I have tried calling the customer care from the initial time of placing the order to check the status of delivery...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
priyanka birla
from Jalandhar, Punjab
Report
Copy

Order No. 183825711

Address:Gurgaon, Haryana

Hi Team I placed an order for a Provogue watch. I received an email regarding the shipment of the product. However, I am unable to track my order on Provogue's website which says that no such order number exists. Following are the details of the order: Your Shipment #PROV289619 for Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP438789 Could you please provide an update on the same,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalini Prayaga
from Mumbai, Maharashtra
Report
Copy

INVALID TRACKING NUMBER - PATHETIC SERVICE FROM PROVOGUE

Address:Gurgaon, Haryana

Order number:[protected] Tracking Number: MUMPVGP438970 Shipment #[protected] What other details you need?? You gave me invalid tracking number and my order was never delivered. You also gave a complaint number where no body answers the calls.. You guys are pathetic. Extremely disappointed. Will you respond to me ASAP My number: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupesh Dodkey
from Mumbai, Maharashtra
Report
Copy

Not Recieve Order confirmation or any detail

Address:Thane, Maharashtra

I got an offer an offer for provouge watch on internet banking so I made payment on 02/06/2015 MIN/Provogue /[protected]/0 299.00 Still does not receive any order detail or any information please have a look on this, my name is Rupesh Dodkey email address [protected]@rediffmail.com, it was canceled because I was unable to make a payment through credit card or internet banking so I used my debit card and to palce order and payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paresh Paghdar
from Mumbai, Maharashtra
Report
Copy

order not received and not able to contact customer care

Address:Mumbai City, Maharashtra

I have placed the order (order #[protected] by kotak net banking on 30MAY2015 and showing the status under dispatch from the day i placed order.I have tried multiple times to contact the customer care but no one pick up the call. Is this [censored] company or what i dont believe this is company like Provogue giving this type of service. Please do the needful else i will go for consumer court to file the case against the company so no one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrey Mathuria
from Gurgaon, Haryana
Report
Copy

ICICI Provogue watch not delivered.

Address:Pune, Maharashtra

This is the waste of time and money as the watch is not going to receive. I guess Provogue is financially crashed down and now it is looting money from customers to repay their dues. Good work provogue. You have lost your little left repo. I am happy learning a lesson to not buy any of your brand items in just Rs 299. Thanks that was a very cheap way to learn such a big lesson....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh.singh011
from noida, Uttar Pradesh
Report
Copy

Return Product

Address:Gautam Buddh Nagar, Uttar Pradesh

I have purchase 2 lady purse online, but i am not satisfy with product quality, so like to return it. for this i have E-mailed 4 time but not response, also called multiple times on support number but only call ringing no one pick the phone.. kindly get a action with below order.. Order No:[protected] MUMPVGP431713 Order No:[protected] MUMPVGP431714 regards, santosh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nehul
from Pune, Maharashtra
Report
Copy

NOT RECEIVED ORDER

Address:Hyderabad, Andhra Pradesh

My name is neha agrawal.I had ordered a watch on 08/04/2015 which was on offer from ICICI bank.The watch was from provogue company. My order no.is[protected]. I got a message that my order has been shipped by GOJAVAS courier, but till now i have not received my order. I checked online status for my order and talked to customer care of GOJAVAS, they are saying that it was cancelled by you so we returned the order to the provogue company. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishnu patidar
from Noida, Uttar Pradesh
Report
Copy

Order not received from prorogue

Address:Bangalore, Karnataka

Hi Team, I have ordered prorogue watch from ICICI Bank website order id is[protected] on 22-Apr-2015. Till now have't revive the order and for the same 2 week back dropped the mail on [protected]@prorogue.com but no response. Also confirmed with java's and as per them, Contact no was wrong which is shared by prorogue. Can you please provide update for the same. Thanks, Vishnu patidar [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prakashpmca
from Vepagunta, Andhra Pradesh
Report
Copy

Product not yet received

Address:Hyderabad, Andhra Pradesh

Hi, I have placed an order from ICICI home - Provogue for a watch. I have received the below order confirmation but when i call to javas customer care they are saying that the Tracking number is invalid one. Please find the order details: Shipping confirmation details are as follows: Shipment #PROV281171 Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP430365 Please get me/ provide me the valid tracking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjit Sivadasan
from Bengaluru, Karnataka
Report
Copy

Item not received and very poor customer care service

Address:Bangalore, Karnataka

Hi Team, I ordered 1 watches from Provogue on 05/14/15, I HADNOT RECEIVE the item YET.Shipment #PROV275244 for Order #[protected] tracking number is MUMPVGP427757, Shipping Provider (JAVAS) . Tried to contact provogue customer care by sending multiple emails and also through phone no response from them and very poor customer care service .Please let me know and my contact number 91-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MSSADHHETYAA
from Hyderabad, Telangana
Report
Copy

Not received watch and shipment tracking number shows as invalid

Address:Chennai, Tamil Nadu

Hello, I have ordered watch in Provogue, order no:[protected] Now the order status as "complete" in provogue site and received the confirmation mail also with Shipment provider and tracking number. Shipping Provider: Javas Tracking No: MUMPVGP430476 But when i tried with this tracking number it shows invalid number Could you please help me?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shireesha46
from Hyderabad, Telangana
Report
Copy

Order Not Yet Received

Address:Hyderabad, Andhra Pradesh

Hi Team, I ordered 1 brown colored strap watch icici offer watch from Provogue on 14/05/15, I didn't receive yet.Shipment #PROV274921 for Order #[protected] and tracking number is MUMPVGP427681, Shipping Provider (JAVAS) Please let me know the issue, why you people are delaying to send. i called you many times but not responding. So, please call to my number 91-[protected]. Regards, Shireesha Reddy...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManjunathAvesani
from Hyderabad, Telangana
Report
Copy

Reg : Order 103841017 on April 10th

Address:Thane, Maharashtra

Hi, I have placed an order on April 10th for Provogue watch on provogue.com .My Order details are as follows[protected].I have requested provogue for the product many times and even their courier partner requested for the same, they are not responding at all.Please do provide me some inputs on the status....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meenamka
from Chennai, Tamil Nadu
Report
Copy

Online order of watch- order no137122534 ...

Address:Chennai, Tamil Nadu

I didnt receive the online ordered watch.order detail[protected] and PROV256019 .I ordered on april month.If watch is not available.Please refund my amount.customer care no one is picking call.email no one is responding back...how many dates they require to delivery watch.Status of purchase is completed in website, without delivery of watch how they can update as completed.please respond back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shra
Report
Copy

Did not receive the order

Address:Bangalore, Karnataka

Hi Team, I ordered a provogue watch on 17th March 2015 and the details are as follows. Shipment #PROV241673 and Order #[protected] Shipping Provider: Javas Tracking No:MUMPVGP398485. I want to change my contact number for the delivery as I'm not available on previous contact number. I had written mail to [protected]@provogue.com regarding the same but I did not get any feedback. I want to get my ordered item for which I have already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh A Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not received an order and it is showing complete

Address:Ahmedabad, Gujarat

Order date is 24 April 2015. Order ID:[protected]. I didn't recieved any mail or call regarding my order but when i am tracking my order through site it is showing complete. i mean how this is possible...! When i am calling but no one responding and also i mailed on [protected]@provogue.com but no reply......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yadav Amit
from Noida, Uttar Pradesh
Report
Copy

Did not received an order and it is showing complete

Address:Gautam Buddh Nagar, Uttar Pradesh

Order date is 22 April 2015. Order ID:[protected]. I didn't recieved any mail or call regarding my order but when i am tracking my order through site it is showing complete. i mean how this is possible...! When i am calling but no one responding and also i mailed on [protected]@provogue.com but no reply... dont know what to do....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsaikiran
from Bangalore, Karnataka
Report
Copy

Provogue Shoes - Shoes got damaged within a span of a month.

Address:Bangalore, Karnataka

Hi, It is only 2 months from my purchase of PROVOGUE shoes from "HyperCity Royal Meenakshi Mall, Bangalore".The shoes have got damaged, I want a 100% return of my money or a new pair. The cost of the shoes was Rs.1499. When i called the customer care of Hypercity[protected] they gave a rude response of having 14 day return policy. Sai Kiran...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy