Submit a Complaint
Claimed

Provogue India Complaints & Reviews

www.provogue.com
1.2
Updated: Apr 19, 2025
Complaints 881
Resolved
210
Unresolved
671
So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Provogue India

Having problems with Provogue India?

File a complaint and get it resolved by Provogue India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Provogue India

Provogue India reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mbaboo
from Gurgaon, Haryana
Jun 16, 2015
Report
Copy

Address: New Delhi, Delhi

Hi, I am mahesh Baboo, ordered for a men watch and made payment but recived wemen watch. I have emailed may times for this but i did get any reply from provogue care and keep callling but noone is picking phone...my ordereed no..is[protected]. my mobile no...is [protected]. plz call me and repllace my watch..provide me men watch I ordred for.
Provogue India customer support has been notified about the posted complaint.
View replies
I did not get any response even after emailing many times, ...
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rabi1813
    from Chennai, Tamil Nadu
    Jun 16, 2015
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai, Tamil Nadu

    Hi Team I had made an order on 6th June 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account. I received an email regarding the despatch of the product, but i have received call for delivery. Now, the order status says complete. I couldn't even call a customer care also. Following are the details of the order: Your Shipment #PROV297803 for Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP449722 Could you please provide an update on the same, I call Javas courier also the said the tracking no is invalid. What have I supposed to do?
    +2 photos
    Complaint marked as Resolved 
    Provogue India customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2015
    Gojavas Courier Customer Care's response     Dear Rabi1813 , We have noted your concern. Dont worry, our care team shall get in touch with you soon. We have dropped in an alert for an expedite of your order, you shall receive an update soon. regards, Team Gojavas
    View replies
    I have made an order for provogue mens watch. I paid 299 by kotak net banking.I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call.
    Order Details:
    Order No:[protected]
    Shipping Provider: Javas
    Tracking No: MUMPVGP456291
    Your Shipment #PROV307021.
    Look into this matter and get back to me ASAP on my mail id: mba.khagesh.[protected]@gmail.com
    Reply
    have placed an order for provogue watch on 20 Jun 2015. I paid 299 by ICICI net banking. I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call.
    Order Details:
    Order No:[protected]
    Shipping Provider: SELF
    Tracking No : AXSELFN06583
    I have not received product but on the tracking status the product is still completed, so I want to Know How many days more I have to wait.. Look into this matter and get back to me ASAP on my mail id: [protected]@gmail.com.
    Reply
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Varsha Subramanian
      from Hyderabad, Telangana
      Jun 16, 2015
      Report
      Copy

      Hi I ordered the watch on 24th May 2015, and the order reference number is #[protected]. I received messages everyday that they are trying to attempt the delivery, but no one came to the address to deliver anything. I have sent 4-5 emails to ICICI and Provogue with no replies what-so-ever, also tried calling the customer care number but to no luck. I did not expect ICICI to be so careless and misleading. I spoke to one of the representatives and was told that I’ll get a refund if I don’t get the watch. But I haven’t received either of them. This is really disappointing and this is just giving a very bad reputation to both ICICI and Provogue. You either send the watch in time, or give back the money. It’s as simple as that!
      Provogue India customer support has been notified about the posted complaint.
      View replies
      The above complaint was forwarded to Provogue, and 9 days ago, I received a mail from them: "Your order has been RTO by courier service provider because they were unable to deliver on your address. Please provide alternate address or any landmark so that we can dispatch the product ASAP."
      How can you not deliver the product to my address? It has been 11 days since I've provided my address, but I haven't received any news whatsoever. All false promises and fake words.
      How much longer do I have to wait? This is really disappointing and this is just giving a very bad reputation to both ICICI and Provogue. You either send the watch in time, or give back the money. It’s as simple as that!
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        Umesh@1979
        from Mumbai, Maharashtra
        Jun 15, 2015
        Report
        Copy

        I have ordered a Watch through ICICI Credit Card offer Voucher. Order number is #[protected]placed on May 31, 2015 11:48:43 AM IST). Ordered Watch was Watch -100780-WH-283-F White 100780-WH-283-F qty 1 (White coloyred Square Die Ladies watch) where as I have recived Black Colored Round Die gents watch. I tried your Custmer care number[protected] for a week but nobody answered it. I also send 2 mails on [protected]@provogue.com but no response came. Please replace the watch I received with correct item. Thanks Umesh Patil
        Provogue India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rema Khawlhring
          from Bengaluru, Karnataka
          Jun 12, 2015
          Report
          Copy

          Address: Bangalore, Karnataka

          I had made an order on 6th June 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account but I haven't received any confirmation for my order either my e-mail or phone yet. I couldn't even call a customer care also. What have I supposed to do? Or it's a spam/scam.
          Provogue India customer support has been notified about the posted complaint.
          View replies
          What to do?
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rishi Mugatwala
            from Mumbai, Maharashtra
            Jun 12, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Mumbai City, Maharashtra

            What a pathetic customer service & height of making customer fool...? I had placed an Order #[protected] on 4th June 2015. After many follow-ups I received the order yesterday. But the watch delivered is faulty (pics below). The time stags for 5 o’clock, 6 o’clock, 7 o’clock, 8 o’clock has been embossed inversely. I have tried calling the customer care from the initial time of placing the order to check the status of delivery & even since today morning but NOT A SINGLE CALL HAS BEEN ANSWERED till date. Feel ashamed of yourselves. I am writing with this last hope that a curtsy call is made from Provogue. I would be forced to go legal if I do not receive any response with 24-48 hrs.
            +2 photos
            Complaint marked as Resolved 
            nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
            Provogue India customer support has been notified about the posted complaint.
            View replies
            What a pathetic customer service & height of making customer fool...? I had placed an Order #[protected] on 4th June 2015. After many follow-ups I received the order yesterday. But the watch delivered is faulty (pics below). The time stags for 5 o’clock, 6 o’clock, 7 o’clock, 8 o’clock has been embossed inversely. I have tried calling the customer care from the initial time of placing the order to check the status of delivery & even since today morning but NOT A SINGLE CALL HAS BEEN ANSWERED till date. Feel ashamed of yourselves. I am writing with this last hope that a curtsy call is made from Provogue. I would be forced to go legal if I do not receive any response with 24-48 hrs.

            Faulty product delivered Order #178878796. Legal action to be initiated. - Comment #2174059 - Image #0
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              priyanka birla
              from Jalandhar, Punjab
              Jun 10, 2015
              Report
              Copy

              Address: Gurgaon, Haryana

              Hi Team I placed an order for a Provogue watch. I received an email regarding the shipment of the product. However, I am unable to track my order on Provogue's website which says that no such order number exists. Following are the details of the order: Your Shipment #PROV289619 for Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP438789 Could you please provide an update on the same,
              +1 photos
              Provogue India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shalini Prayaga
                from Mumbai, Maharashtra
                Jun 10, 2015
                Report
                Copy

                Address: Gurgaon, Haryana

                Order number:[protected] Tracking Number: MUMPVGP438970 Shipment #[protected] What other details you need?? You gave me invalid tracking number and my order was never delivered. You also gave a complaint number where no body answers the calls.. You guys are pathetic. Extremely disappointed. Will you respond to me ASAP My number: [protected]
                Provogue India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rupesh Dodkey
                  from Mumbai, Maharashtra
                  Jun 6, 2015
                  Report
                  Copy

                  Address: Thane, Maharashtra

                  I got an offer an offer for provouge watch on internet banking so I made payment on 02/06/2015 MIN/Provogue /[protected]/0 299.00 Still does not receive any order detail or any information please have a look on this, my name is Rupesh Dodkey email address [protected]@rediffmail.com, it was canceled because I was unable to make a payment through credit card or internet banking so I used my debit card and to palce order and payment was successfully made.
                  Provogue India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Paresh Paghdar
                    from Mumbai, Maharashtra
                    Jun 6, 2015
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra

                    I have placed the order (order #[protected] by kotak net banking on 30MAY2015 and showing the status under dispatch from the day i placed order.I have tried multiple times to contact the customer care but no one pick up the call. Is this [censored] company or what i dont believe this is company like Provogue giving this type of service. Please do the needful else i will go for consumer court to file the case against the company so no one can be chitted by fraud company in future.
                    Provogue India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shrey Mathuria
                      from Gurgaon, Haryana
                      Jun 4, 2015
                      Report
                      Copy

                      Address: Pune, Maharashtra

                      This is the waste of time and money as the watch is not going to receive. I guess Provogue is financially crashed down and now it is looting money from customers to repay their dues. Good work provogue. You have lost your little left repo. I am happy learning a lesson to not buy any of your brand items in just Rs 299. Thanks that was a very cheap way to learn such a big lesson.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        santosh.singh011
                        from noida, Uttar Pradesh
                        Jun 4, 2015
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        I have purchase 2 lady purse online, but i am not satisfy with product quality, so like to return it. for this i have E-mailed 4 time but not response, also called multiple times on support number but only call ringing no one pick the phone.. kindly get a action with below order.. Order No:[protected] MUMPVGP431713 Order No:[protected] MUMPVGP431714 regards, santosh
                        +1 photos
                        Provogue India customer support has been notified about the posted complaint.
                        View replies
                        I am quite disappointed with provogue sevice. Customer care service is not at all helpful. No one receives the call on the other end. not even my emails have gotten replied. I wish to return the product I ordered with order number[protected] but it seems you guys are not being helpful. there is no way I got to contact any one from provogue
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nehul
                          from Pune, Maharashtra
                          May 29, 2015
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          My name is neha agrawal.I had ordered a watch on 08/04/2015 which was on offer from ICICI bank.The watch was from provogue company. My order no.is[protected]. I got a message that my order has been shipped by GOJAVAS courier, but till now i have not received my order. I checked online status for my order and talked to customer care of GOJAVAS, they are saying that it was cancelled by you so we returned the order to the provogue company. Now the provogue company is not responding to my problem.Value for my order was Rs.299.
                          Provogue India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vishnu patidar
                            from Noida, Uttar Pradesh
                            May 25, 2015
                            Report
                            Copy

                            Address: Bangalore, Karnataka

                            Hi Team, I have ordered prorogue watch from ICICI Bank website order id is[protected] on 22-Apr-2015. Till now have't revive the order and for the same 2 week back dropped the mail on [protected]@prorogue.com but no response. Also confirmed with java's and as per them, Contact no was wrong which is shared by prorogue. Can you please provide update for the same. Thanks, Vishnu patidar [protected]
                            Provogue India customer support has been notified about the posted complaint.
                            May 25, 2015
                            Updated by vishnu patidar                             Please provide refund ASAP. today is last day for credit card payment.
                            View replies
                            This is final request to prorogue otherwise i will go in cusumer court for the same. And got call from [protected] he asked my debit card details.but i have purchased through credit card and same details prorogue is having with them.
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              prakashpmca
                              from Vepagunta, Andhra Pradesh
                              May 23, 2015
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh

                              Hi, I have placed an order from ICICI home - Provogue for a watch. I have received the below order confirmation but when i call to javas customer care they are saying that the Tracking number is invalid one. Please find the order details: Shipping confirmation details are as follows: Shipment #PROV281171 Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP430365 Please get me/ provide me the valid tracking number. Or please let me know when i will receive the product that i have ordered. Thanks, Prakash Pavuluri
                              Provogue India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ranjit Sivadasan
                                from Bengaluru, Karnataka
                                May 22, 2015
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                Hi Team, I ordered 1 watches from Provogue on 05/14/15, I HADNOT RECEIVE the item YET.Shipment #PROV275244 for Order #[protected] tracking number is MUMPVGP427757, Shipping Provider (JAVAS) . Tried to contact provogue customer care by sending multiple emails and also through phone no response from them and very poor customer care service .Please let me know and my contact number 91-[protected].
                                Provogue India customer support has been notified about the posted complaint.
                                View replies
                                A person called me and told that he is from Provogue and informed that order is cancelled. I dont know the reason why they cancelled the order . This order has initiated as a promotion from ICICI bank. He wants me to provide the entire debit card information. I have not provided my complete debit card information. I have not received any calls/message from there courrier service and trying to track from 1st day onwards. But unable to track the order and they are trying to cheat the customer also by telling some reasons.
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MSSADHHETYAA
                                  from Hyderabad, Telangana
                                  May 22, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  Hello, I have ordered watch in Provogue, order no:[protected] Now the order status as "complete" in provogue site and received the confirmation mail also with Shipment provider and tracking number. Shipping Provider: Javas Tracking No: MUMPVGP430476 But when i tried with this tracking number it shows invalid number Could you please help me?
                                  Provogue India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shireesha46
                                    from Hyderabad, Telangana
                                    May 21, 2015
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh

                                    Hi Team, I ordered 1 brown colored strap watch icici offer watch from Provogue on 14/05/15, I didn't receive yet.Shipment #PROV274921 for Order #[protected] and tracking number is MUMPVGP427681, Shipping Provider (JAVAS) Please let me know the issue, why you people are delaying to send. i called you many times but not responding. So, please call to my number 91-[protected]. Regards, Shireesha Reddy
                                    +1 photos
                                    Provogue India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      ManjunathAvesani
                                      from Hyderabad, Telangana
                                      May 19, 2015
                                      Report
                                      Copy

                                      Address: Thane, Maharashtra

                                      Hi, I have placed an order on April 10th for Provogue watch on provogue.com .My Order details are as follows[protected].I have requested provogue for the product many times and even their courier partner requested for the same, they are not responding at all.Please do provide me some inputs on the status.
                                      +1 photos
                                      Provogue India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        meenamka
                                        from Chennai, Tamil Nadu
                                        May 18, 2015
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        I didnt receive the online ordered watch.order detail[protected] and PROV256019 .I ordered on april month.If watch is not available.Please refund my amount.customer care no one is picking call.email no one is responding back...how many dates they require to delivery watch.Status of purchase is completed in website, without delivery of watch how they can update as completed.please respond back
                                        Provogue India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Crocs India
                                          1
                                          (494)
                                          Pavers England
                                          2.2
                                          (138)
                                          Tulsi Silks
                                          1
                                          (3)