Provogue India Complaints & Reviews

Hi, I ordered provogue watch on 10 NOV 2014 and made the payment through ICICI net banking via Credit Card. My Order No#[protected]. Since then I have been trying to check the status of my order on the online portal but no use. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either which is frustrating me now a lot!! Later i approached the courier service i.e Delhivery.They said that they have cancelled the order and have returned the shipment to Provogue.Now what is this, i didnt receive any call or anything regarding this matter. Very poor service.!!! I want to know when it will be redelivered or i just want my money back with such poor service.

Dear Sir, Still i am waiting for Reply or confirmation for the Watch Offer from ICICI and 3 times money deducted from my account and only 3rd time it got Invoiced but still i didn't received my 2 transaction failed amount which is 598 INR and didn't received the Watch for Order No[protected] Dated on 19.12.2014 Pl find the attached Invoice and Order no also ICICI bank Transaction Snap also attached.Pl Do the needful and revert urgently.

Hi, I order watch on 29 Nov 2014 but still i didn't received that watch yet.(Order No[protected] I checked status, it is showing as per attached. Docket No MUMPVGP319204 also generated on 9 Dec 2014. As per the conversation with Gojavas customer care.The product has been return to Provogue as per your request.Could you please advise when can i get my product.Please advise on my status. Thanks, Shivprasad Bawage Mob No [protected] Email ID: [protected]@gmail.com Address: Flat No 3 A wings Matoshre Park, 60 Ft Road back Amrut Sweet Pimple Gurav Pune 411061 ORDER NO:[protected] NAME: SHIVPRASAD STATUS: COMPLETE AWB NUMBER LINK: NO TRACKING INFORMATION AVAILABLE

Hai i had a womens watch the follwing details SKU code 103646-WH-283-F PRODUCT WATCH-WHITE INVOICE NO:6C[protected] ORDERNO:[protected] DIDNOT WORKING FROM THE[protected] PLEASE PROVIDE THE SERVICING CENTER ADDRESS IN HYD LOCATION CHANDANAGAR

Hi, I had order 3 Provogue men watches on 30th November 2014 and had not yet received the delivery. Every time i received the e-mail regarding dispatch of my watches but no delivery till date. Service is very pathetic. I want the watches as soon as possible or else refund the amount of Rs.900/- for 3 watches. Please resolve it asap. Watches are in the name of Prachi.Telgu Order #:[protected] Order #:[protected] Order #:[protected]

I was ordered 2 white colour ladies watches from ICICI offer zone.and for one watch extra amount was deducted as 2499 .So I want cancel the two orders. My order no's are: [protected] [protected] Ordered date:24 th December. So please cancel the two orders and refund my amount back as soon as possible

Hi, I have made an order because of their delay in processing(4weeks) i told them to cancel the order. So they cancelled my order and its been 3weeks still i didnt recieve any refund. order num :[protected] please look into this. Thanks Sudheer +91 [protected]

Dear Team, I have made a online purchase of Provogue brown belt watch on 08 Oct 2014 for one of my friend.But till today does not received my order.I don't have order no. with me, but following are the transaction detail in my ICICI bank account statement.BIL/[protected]/DEEPTI W2/PROVOGUE0158004Rs.299Dt. 08/10/2014ICICI A/c. No. :[protected]Kindly inform me about my order status. After mailed above in Ur care mail id, i have recived the reply as below: Dear customer, Your product has been dispatched and it is in transit. We have instructed to the courier service provider to deliver the product to you ASAP. Thanks for your support and loyalty. Warm Regards, Sameer. HOWEVER STILL I HAVE NOT RECIVED MY WATCH. CHECK THIS AS SSON AS POSSIBLE, , , , I AM SO ANGRY ON SAME, ,

Hi, I have not received my watch yet and i have booked it on 30th Nov 2014 and it is almost 28 days and i have not received yet and as per your policy you will delivered it within 21 days so please let me know who will responsible for this and please return my money with interest. Regards, Ajay Ganjre please conatct me ASAP [protected]@gmail.com [protected]

Dear Sir, I ordered a watch from provogue with order no[protected] on 08/11/2014 I didn't receive my order also the status on follow-up shows complete. I have already mailed the company for that but no response came. Therefore please intervene in the matter as Provogue is neither returning my money nor purchased material. My Mob no-[protected]

I have placed 6 orders (wrist watches). And only one has dispatched from provogue. And remainig all are still under process. i placed on 12/20/14 and my order numbers are[protected],[protected],[protected],[protected],[protected]. iam trying to reach provogue to check the status, but no one responded. Please help me this

Order # Date Ship To Order Total Status [protected]/22/14 SITA RAMI Rs.299 Processing(Under Dispatch) Order # Date Ship To Order Total Status [protected]/23/14 RAMA KRISHNA Rs.299 Processing(Under Dispatch) We Ordered[protected],[protected] with respective dates 12/22/14, 12/23/14. no update & no responce for emails from [protected]@provogue.com & [protected]@provogue.com Please kindly let me know the Status. This is not fair adding MINUS(-) points in Online shopping, provogue & Loose market Online Support & Delivery Failure issues.In Deliverying goods & customer Support & any kind of customer issues. Mouth talk will surely Damage the provogue company reputation & will impact Online SALE ALOT. Thanks,

What a Pathetic service from Provogue. I placed an order on Provogue with ICICI offer. The order #[protected]. When i received the watch i received the same in broken state. I straightaway mailed their customer care. The said "Customer Care" replied to me saying it will be replaced as it is under warranty. But till today I have not heard from anyone of their so called "Customer Care". I am attaching the picture of the watch as in received state. Lets see if this forum can help me. regards

Hi, I have ordered a wrist watch online on Novemver29, 2014 with order number #[protected]. On checking the order status online, it is showing 'Delivered' but it has not been delivered by me yet. Please help me with the situation. Thanks.

Hello. I ordered(ORDER NO:[protected] a watch from Provogue under ICICI back 299/- Scheme . The watch which is received is a defective one and it is not working . I am trying to call customer care and the call is not getting connected. Can you please arrange a replacement asap Order NO :[protected] SKU : 103639-EA-028-F( Brown Coloured Watch ) Thanks, Adnan Poonawala [protected] Email: [protected]@gmail.com

Hi, I have ordered provogue watch with icici offer last month but till now i dint got the watch, as per the company mail they mentioned that it will be get between 7-21 days but it almost completed 1 month so till now i dint got watch. As a one of the brand company is doing these type of delay so how can we trust in future... My order is[protected] i was surprised to see the. status still it is Under process only

Hi, I have ordered provogue watch with icici offer last month but till now i dint got the watch, as per the company mail they mentioned that it will be get between 7-21 days but it almost completed 1 month so till now i dint got watch. As a one of the brand company is doing these type of delay so how can we trust in future. please do the needful. Thanks, Harish pola

Hi, this is Anuradha. I have ordered a white color Men's watch in provogue ICICI offer for Rs.299 on 15th Dec and I have paid using Net Banking. My Order number is[protected]. But I did not receive any message showing order details on my cell phone. I have tried many times to call customer care but they never received phone.

I had ordered a watch from Provogue website on December 2, 2014. The watch was offered as a deal on discounted price to ICICI customers for Rs. 299. I tried many times to contact Provogue customer care but the Phone is always busy. And the Provogue website shows that order status as complete though i haven't got my watch. Here is provogue order id Order id:[protected]...

I have placed two orders Order 1:[protected] Order 2:[protected] I have received order number 1 i.e[protected]Invoice 6C[protected]) but never recieved the second one. I have contacted various times to them. At few of the occasion i recieved the response. They informed that they have delivered both the order. They also provided the tracking details. However I have recieved the 1st one only. I never received the second one i.e[protected]. After that i have sent an email to [protected]@provogue.com for asking the name of the recipient but they never replied. I am forwarding the same email again and getting nothing from that side. Please look into the matter as i didnt recieve the second one. Whenever i am trying their contact number [protected] it always remain busy. No hold procedure simply and IVR stating to contact again. Very frustating customer service as they are not replying and 7 days already passes. Please pay attention toward this and ensure the delivery. Regards, Ajendra Singh