Provogue — Not received consignment - HDFC bank offer but status says completed | |||||
Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one sling bag (SMART FULL PRINTED SLING BAG) with the provogue order #[protected] on NOVEMBER 9, 2015 and made the payment with my HDFC Net Banking. My order status says complete and the courier company named is mentioned as Delhivery. I had the talk with the courier company as well and the tracking number provided i.e.[protected] mentioned is wrong as per the courier company. I have sent 3 mails to the customer care team and the customer support number is not reachable at all. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service. Was this information helpful? | |||||
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Provogue India customer support has been notified about the posted complaint. | |||||
 12 Comments | |||||
Comments
I have ordered Provogue watch and got within two days . Thanks HDFC and Provogue for special offer
Reply
on my hdfc net-banking offer i have a sling bag and pro vogue watches but when i go to the site i am unable to track please suggest*!* ****************** *!*
Error Number: 1705
Comment:
Details: h:cpr_sqlprinters.dbf
LineContents: DO c:cpr_launchlaunchcpr.exe WITH "-wan"
LineNo: 45
Message: File access is denied h:cpr_sqlprinters.dbf.
Procedure: createlocalfiles
StackLevel: 3
Tag:
UserValue:
Alias: [No Table Seleted]
*!* ****************** *!*
Error Number: 1705
Comment:
Details: h:cpr_sqlprinters.dbf
LineContents: DO c:cpr_launchlaunchcpr.exe WITH "-wan"
LineNo: 45
Message: File access is denied h:cpr_sqlprinters.dbf.
Procedure: createlocalfiles
StackLevel: 3
Tag:
UserValue:
Alias: [No Table Seleted]
*!* ****************** *!*
I have also ordered Provogue watch on 25th November and have called several times but got no reply. I have emailed them for the same and received the automated response that order will be delivered in 28 days. Again I have emailed them but no reply. I request to resolve this or talk with the company directly rather than just forwarding our complains. Also, reply us on what the company is going to do moving forward. If they are not delivering, ask them to refund our hard earned money. Also, complain to HDFC bank to not to collaborate with such companies. Order number:[protected] and[protected]
Thanks,
Ravi
Thanks,
Ravi
Earlier I have ordered a product to redeem my reward points against HDFC credit card, it took 3 weeks to receive the product and there was no communication about the status of the delivery. The service is very poor...HDFC should look into this to hold their brand status.
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+91 22 4045 4100
105/106, Provogue House, 1st Floor, Andheri (W), Mumbai, Maharashtra, India - 400053
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