Provogue India Complaints & Reviews

I had ordered a Provogue watch with order no [protected] and reference no. [protected] on 26th Nov 2015. I have not received it yet. PLease check

Hi Manoj Here, I was ordered two numbers of provogue watch "smart ladies oval white dial watch with subjected order id's status is showing delivered but still i didnt got the delivery. I have mailto provouge team but no responce i want to file a complaint in customer care please guide me. here i am attaching the snapshot from provouge website. Regards Manoj [protected]

Hi, This is to bring to your notice that I didnt receive the order which I placed on 29th November 2015 ; Order #[protected] . I wrote emails to check the status of the order, but the site doesn't even respond to my emails, Its seem to be very irresponsible website.

I ordered one provogue watch but after ordering I saw the shipping address was wrongly of Delhi there where it should have been of Kolkata. I tried to contact Provogue over phone in vain and a lot of times I mailed them regarding this. Now they took help of GoJavas to deliver the shipment who after attempting returned back to Provogue. Now when I am constantly mailing Provogue to know what would be the next step, whether they would be resending to correct address or they would refund me my money, I am getting no response as usual.

My order no is[protected] from provuge and the amount paid but the courier partner did not work properly and return my order without any information to me.when i try to contact provuge customer care by email no any reaction found.then i try in [protected] and found no answer. So, take nesscery action and send my order.

I ordered watch under HDFC bank promotion code but after making payment, the order is still under process after 10 days, and no way to contact the company, all landlines are dead, no reply for emails also. Order no.[protected] dated 30/11/2015

I recived one mail from HDFC stating provogue watch offer (at rs299) . I ordered the watch on 30th of November, paid through net banking from my HDFC account, have yet not received the watch My order number ID is:[protected] . please do the needful

I made an order for Men's watch with id#[protected] on Dec 2nd 2015 using ICICI Credit Card and paid Rs.399/-.Status of this order is 'Shipped' with AWB# MUMPVGP600817 and Shipment#[protected] but when I am trying to track the item it's throwing the error 'Enter valid Docket No./ AWB No./ Shipment No./ Consignment No.' on Gojavas site.I have put mails to [protected]@provogue.com and made countless calls to provogue customer care and GoJavas.I don't have any response from the concerned team.If Provogue is doing all such frauds how can customers rely on purchasing products from them in the future. I need my order to be delivered as early as possible or ICICI should cancel my transaction and refund my complete money.

Hi, I ordered provogue watch on 17 Nov 2015 and made the payment through HDFC net banking. I received an Confirmation message at the payment gateway that it was successful. from citrus pay that the transactions was successful and my Order No#[protected]. Since then I have been trying to check the status of my order on the online portal and it keeps on showing the status as "PROCESSING" since last 2/3 weeks. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! Very poor service.!! please resolve this

I ordered watch under HDFC bank promotion code but after making payment, the order is still under process after 2 weeks, and no way to contact the company, all landlines are dead, no reply for emails also.

1) my order number is :[protected]

Order booked date is 18 nov. Hdfc offer watch but not received yet.Its showing me status complete and awb number :mumpvgp612334 invalid while tracking order

2) another order number :[protected] is showing status processing

My colleague and friends received their order after book of my order kindly reply asap

And provide order asap

Email:anwarhussain.[protected]@gmail.com

I have attached here my online purchase of a wrist watch, which was advertised by PROVOGUE India through HDFC Bank net banking website. My payment receipt is attached. It was committed by the company to deliver the material within 30th Nov, 2015, but till date I have not received the same.

Hi, I ordered provogue VJP Dial watch on 18 November 2015 and made the payment through NEFT of HDFC Bank. for this I got an acknowledgement Order No.[protected]. Since then I have been trying to check the status of my order on the online portal and it keeps on showing the status as "Processing " since from day first of the said order. There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! and the item also not yet received, I fed up with the poor service and response .!!, However Iam an advocate Iam going to file a Case against Provogue and HDFC Bank both in 1 or 2 days directly in consumer court.. Its a duty of both companies to protect the interest of Consumers instead of that they are cheating by their fraudulent act.. and more ever iam collecting all the reviews and experience of the customers with regard to the Provogue Products.. Regards, Dayanand Advocate

I had ordered a Watch through HDFC bank offer from Provogue, I had made a payment of Rs. 299 as shipping charges. its been more than 10 days now there website is showing "Processing (Under dispatch). No one from Provogue is replying to emails or calls. Just found that there are same hell lots of complaint against Provogue. What Can get done.

ORDER NUMBER[protected] ORDER DATE - 16 NOV 2015 My account has been debited by the amount to be paid(via net banking), but the product has not been received yet neither it show any status in the "TRACK ORDER" section. The customer care services are also not available for the customers. Kindly help me get the product or the amount back to my account. Thanks and Regards, Imran Ali [protected]...

I have Order[protected]placed on November 27, 2015 1:22:04 AM IST) Smart Gents VJP Dial Watch on 27/Nov/2015 Exactly 10 days back But still now i didn't received my order and Tracking status showing as In processing from 10 days, There is no response from provogue customer care help line no nobody answering the cal and no response from customer-care mail ID I never see any time like this bad service in any company,

I have ordered for a ladies watch under the HDFC Gift scheme on 28th November. The Order No. is[protected]. When tracking the order, no tracking details is available. My bank account has already been debited with Rs.299 being courier charges. Kindly let me know as to when the same will be delivered. As complained by various customers, nobody is bothering to answer the phone calls.

Actually from hdfc bank i have got a coupan about 2499 rupees for provogue online purchase and have to pay about 299 rupees for shipping from hdfc online but even from several days i have not get even any single detail about my order no mail or any thing no contact number of the site please take action about this frouad company

I have ordered 3 watches on November-29th order no are[protected],[protected],[protected]. Order status is processing(under dispatch). I tried to call many numbers provided in site but all are wrong numbers or not reachable. Will i get my ordered product or not?? If not, how do i cancel my order. I am seriously disappointed.

T's been 18days since i placed an order but i haven't got any mail or call from their side my order no[protected]. I have order a Gents Watch on 17 nov 2015 but today 5th December but i haven't got watch till now. I also tried to call but not able to make a call on customer care number[protected] mentioned in their website. The other number[protected] kept on ringing but no body answers the call. I have drafted two mails but did not get any response from their side, I didn't received the product then how can they mention the status as complete. Pls take the necessary action and provide us the solution as provogue is brand name . [protected]