Provogue India Complaints & Reviews

Address: Mumbai City, Maharashtra

Website: www.provogue.com

Sir, I ordered an watch on 10 Sept. My Order No. is[protected] it's website is showing that Shipment no. is[protected] but such a no. cannot be tracked on Delhivery the courier service website. Please look into the matter as quickly as possible and deliver my watch at the earliest.

Provogue India customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra

I bought provogue black formal shoes online from flip-kart on 11th Feb, 2015. I wore it twice and now sole of both shoe has been started detaching. My flip-kart order Id is OD[protected] and Tax Invoice # BIL[protected]. And I called customer care 10 times but they are not receiving my call.

Provogue India customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Website: www.provogue.com/

I placed order of 1 watche on 9/8/15 but still I am not getting Delivery. also I am not able to track my order. http://www.provogue.com//customer/account/ on status is complete but product was delivered. I sent mail to customer care but no response from company side. my order id :[protected] Merchant Order Number:[protected] Citrus Order Number: [protected] Please resolve my complain as soon as possible. Thanks...

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Address: Mumbai City, Maharashtra

Website: www.provogue.com

I received my Provogue watch today i.e. 26th September. In my watch, instead of numerals, roman numerals are there and for 8, roman for 7 is there which means repetition of 7 and no 8. This is not accepted as I paid for it and not for a defective piece. Provogue customer care are not picking up the phone as usual. Kindly help in getting the watch replaced by a new perfect watch without any defect. SKU code: 104013-BK-022-F Product: Gents watch

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Dear Sir,

We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2wuww in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Website: www.provogue.com/

I placed order of 3 watches on 9/4/15 but still I am not getting Delivery. also I am not able to track my order. http://www.provogue.com//customer/account/ on status is complete but product was delivered. I sent mail to customer care but no response from company side. my order ids [protected] [protected] [protected] please resolve my complain as soon as possible. Thanks

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The ICICI Offer with Provogue, which provide any ICICI customer to purchase Watch on the payment of Shipping charge only. I have purchased one watches with the provogue order #[protected] on August 26, 2015 and made the payment with my ICICI Net Banking. These items are still pending, and i am getting no response from Provogue Customer care through either Contact Number or Email. I dropped 2 mails regarding this to provogue, but they are not responding. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service

Regards-
Rishabh Jain
Mob - [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 24, 2015

Dear Mr. Jain,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai Suburban, Maharashtra

Website: provogue.com

I purchased one brown watch (through ICICI internet banking offer)which was of pathetic quality. so returned it. They took 299 rupees for shipping and handling charges. I asked them to refund that money through mail at [protected]@provogue.com. They responded me with this text on Aug 6--- "As per your request we have canceled your order. We have already instructed our courier service provider to pick-up the defective product from your place, which will be done within 4-5 days. Whenever we received the product in our warehouse we will refunded your amount in your account, which will reflect in 4-5 days in your account." Now its september 23 and they haven't responded to me yet even after I sent 6-7 mails to them at the same email address My order number was[protected]. No one's picking up their customer care numbers in mumbai..[protected] . What should I do next, please suggest me.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 1, 2015

Dear Mr. Pattanayak,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2wrho' in the subject line.

Regards,
ICICI Bank Customer Service Team

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I Ordered for a watch with Order No#[protected] On 01/09/2015. but I not received item till date. In my account dashboard status shows as complete.
Order #[protected] Complete
Shipment #[protected]
Delhivery:[protected]
Product Name: 104013-BK-022-F
SKU :104013-BK-022-F.

Please resolve my issue or refund my money..

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Address: Ahmedabad, Gujarat

Website: www.provogue.com/

The ICICI Offer with Provogue, which provide any ICICI customer to purchase Watch on the payment of Shipping charge only. I have purchased one watches with the provogue order #[protected] on August 28, 2015 and made the payment with my ICICI Net Banking. These items are still pending, and i am getting no response from Provogue Customer care through either Contact Number or Email. I dropped 2 mails regarding this to provogue, but they are not responding. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service

Sep 28, 2015

Complaint marked as Resolved

Sent a mail to customer care. and taking continuous follow up. also complaint sent to ICICI bank Customer care. Now Provogue dispatched the consignment. Toady I received the consignment.

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sagarjadhav01

from Ahmedabad, Gujarat

Sep 23, 2015

just now I received call from Provogue Customer executive from [protected] (dated 23/09/15 time 2.09 PM). when I asked about order and shipment wrong details he replied that courier person not pickup the consignment. So without picking consignment how Provogue uploaded the consignment no?.
Now he is telling they are unable to dispatch the consignment will refund the money. Through net banking it will refund within one week or asking me to furnish details of credit cards so they refund within 2 Minuets. it seems they are Fraud. Kindly do needful. Also be aware??

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 23, 2015

Dear Mr. Jadhav,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2wqv2) in the subject line.

Regards,
ICICI Bank Customer Service Team

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AmolTupe

from Mumbai, Maharashtra

May 27, 2016

Watch ordered few months back not working

Hi team, I have order ICICI promo mens watch 4 months back. All of sudden it stopped working.. It has 1 year warranty so let me know what i need t do

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Kapil Deshmukh

from Noida, Uttar Pradesh

May 31, 2016

Provogue - received damaged order #order no 154257601 #invoice no 6C10000117961 # SKU code 103639-BK-022-F

This regards to my order number[protected]. I have received the order but the order is damaged The belt of the watch is damaged.I also tried to call [protected] but it not working. Please look into it ASAP.

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T

tarifulislam

from Bengaluru, Karnataka

Jun 14, 2016

Cancellation of Provogue Wallet Order no- 147947709

Hi, Please cancel the order no[protected] . By mistake automatically got ordered.These is no option to cancel the order.I send a mail to customer care, but no reply from them.Please cancel it ASAP.

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Address: Mumbai City, Maharashtra

Website: www.provogue.com

This is a rare case with an e-commerce website. I placed an order for Provogue watch under the iMobile offer by ICICI bank on 28th of August, 2015 and did payment through ICICI net banking for the shipping charges, but, I have not received the watch yet whereas order status is shown as completed. Please help me on this issue. My order no. is[protected]. Also, I am attaching an image of my order status.

Sep 26, 2015

Complaint marked as Resolved

I received my watch today just after 4 days from the day I filed the complaint here. Thank you very much to ICICI and all those involved in successful delivery of my watch.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 23, 2015

Dear Customer (Akshay2506),

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2wqas) in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Website: www.provogue.com

I placed an order of a Provogue watch through ICICI Promo code on 28th August, 2015. I have not received the order yet but when I checked the order status today, it says order has been completed. If the product is not delivered, then I want my money(Shipping Charges) to be refunded. I equally blame ICICI for this incident.

Sep 26, 2015

Complaint marked as Resolved

I received my watch today just after 4 days from the day I filed the complaint here. Thank you very much to ICICI and all those involved in successful delivery of my watch.

Sep 22, 2015

Updated by Akshay2506 I placed an order of a Provogue watch through ICICI Promo code on 28th August, 2015. I have not received the order yet but when I checked the order status today, it says order has been completed. If the product is not delivered, then I want my money(Shipping Charges) to be refunded. I equally blame ICICI for this incident.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 23, 2015

Dear (Akshay2506),

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2wqmk) in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

Website: www.provogue.com/

Worst service. I have never ever faced such a problem with anu of the other ecommerce companies. I have placed an order on 5 th of september and have made the payment the very same day through ICICI net banking. The order status is still in 'Processing' since then till date. Kindly Update on the same. Order Number is :[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 22, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2wpgp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Order No. #[protected]placed on August 21, 2015 2:36:23 PM IST) The Watch was received in badly damage condition. Image is attached. The strap of the watch is totally damaged and this is really unacceptable and irresponsible behaviour from the company I want replacement of the product

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Address: Mumbai City, Maharashtra

Website: www.provogue.com/

I had ordered a watch from www.provogue.com on 10 August 2015. They had promised to dispatch the watch in 21 days. It has been more than 41 days and they have not dispatched the watch yet from Provogue’s office/warehouse. They took the money upfront. They are not responding to emails, they are not picking up calls and they are not replying to tweets either. Any effort to reach their office to enquire about the delivery has proved futile. Please resolve this issue and help me get refund. Details are: Order number:[protected] Date ordered: 10 August 2015 Order Amount: INR 299 Item ordered: GENTS WATCH-103732-BK-022-F I want Provogue India to pay me INR 1, 00, 000 due to loss of my time, losses incurred due to non-delivery of the product (I was relying on the product) and the mental exhaustion. It has taken a significant amount of my time and energy to reach them, which has been unsuccessful.

Sep 25, 2015

Complaint marked as Resolved

Finally, the amount has been refunded and order canceled. Worst experience ever. There was no communication from their side (no response to emails, calls). Their tracking info was not updated. I would not recommend anyone to order from Provogue.

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Address: Mumbai City, Maharashtra

Website: www.provogue.com

I have received my provogue watch today . The watch received by me is in defective state .Its clips were not properly assembled.I have tried to get in touch with customer care but no one is responding.Please do take necessary action.I am waiting for your positive response. Order details are as follows: Prashant Tiwari ([protected]) order no[protected] Shipment id-PROV438656 Invoice no- 6C[protected]

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Website: www.provogue.com

Ordered watch using icici bank promo code..still no clue about it..if you guys are not going to deliver it within the timeframe you guys said then please refund the shipping charges ..Bad bad service must say..see the image attached for the reference..[protected]@provogue.com is equally responsible for these acts.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 21, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2wn6y) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

I ordered a Watch on 02 September 2015 from Provogue. Order No:[protected]. From then till date the order in in process. I placed my query twice to them but they don't seem to respond. I require a response whether the product will be delivered or not? If No ! Kindly refund the cash. Always respond. Please help me with this issue.

Sep 28, 2015

Complaint marked as Resolved

Received watch today in good condition after continuous enquiries. The only way to contact provogue is to personally mail them to [email protected]. They will respond.

Provogue India customer support has been notified about the posted complaint.

Sep 23, 2015

Updated by Reny Catherin Order No :[protected]
Product Name : Gents Watch
SKU :Gents Watch -104014-BK-022-F
Tracking Title(s) : Delhivery
Tracking Number(s) :[protected]

When are you going to deliver the product?
Respond soon

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Reny Catherin

from Chennai, Tamil Nadu

Sep 23, 2015

In reference to the above complaint on 16th Sept. Order No:[protected]

I mentioned that my order was not dispatched. But now how can Provogue simply change the status to "Complete" without even delivering the order?
Even when I try to track the shipment there is no information available. How am I supposed to believe that you delivered it? Check for yourself the attached images.
No Shipment Details!
I've mailed Provogue twice but "No Response"! ([protected]@provogue.com)
I tried calling the Contact Number[protected] provided but nobody responds.
Now what am I supposed to do?
Are you going to refund the cash?
Here are the details:

Order No :[protected]
Product Name : Gents Watch
SKU :Gents Watch -104014-BK-022-F
Tracking Title(s) : Delhivery
Tracking Number(s) :[protected]

I have not received any delivery till now. I'm still waiting. Kindly revert as soon as possible. [Id: katherin.[protected]@gmail.com]. It's better if you don't give offers like this.

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Reny Catherin

from Chennai, Tamil Nadu

Sep 24, 2015

I mentioned that my order was not dispatched. But now how can Provogue simply change the status to "Complete" without even delivering the order?
Even when I try to track the shipment there is no information available. How am I supposed to believe that you delivered it? Check for yourself the attached images.
No Shipment Details!
I've mailed Provogue twice but "No Response"! ([protected]@provogue.com)
I tried calling the Contact Number[protected] provided but nobody responds.
Now what am I supposed to do?
Are you going to refund the cash?
Here are the details:

Order No :[protected]
Product Name : Gents Watch
SKU :Gents Watch -104014-BK-022-F
Tracking Title(s) : Delhivery
Tracking Number(s) :[protected]

I have not received any delivery till now. I'm still waiting. Kindly revert as soon as possible. [Id: katherin.[protected]@gmail.com]. It's better if you don't give offers like this.

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V

Vivekananad Varma

from Delhi, Delhi

May 31, 2016

Will drag you to the court and make you pay hefty fine to teach a lesson. (Did not receive the order)

I had placed order. did not receive. In terms of Contacting, Nothing is working.

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Address: Mumbai City, Maharashtra

T's been 25 days since i placed an order but i haven't got any mail or call from their side my order no[protected]. I have order a Gents Watch -104014-BK-022-F on 24 August but today 15th September but i haven't got watch till now. My sku code is 104014-BK-022-F .I also tried to call but not able to make a call on customer care number[protected] mentioned in their website. The other number[protected] kept on ringing but no body answers the call. I have drafted two mails but did not get any response from their side, even track shipment doesn't gives any details of where the order is it just ended up with blank screen with delivery tracking number[protected] . Also the order is showing as complete. I didn't received the product then how can they mention the status as complete. Pls take the necessary action and provide us the solution as provogue is brand name and they are fooling people like this is not acceptable.

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 16, 2015

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2wfh3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra

I have ordered a watch from Provogue . My money is deducted . Almost one week is over but yet no response from Provogue. and my order status is showing Completed. Trying to call cust care no but no one is receiving call. even drop a mail but no response from Provogue

Provogue India customer support has been notified about the posted complaint.

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Address: Fatehgarh Sahib, Punjab

Hiiii am ankur sharma am booking the provegue watch .and pay through ICICI net banking.my order.[protected]. I track my order but order status is showing "cancelled" so i request u pls resolve the issue. My phone no. Is [protected] and my other email Id is ankurnavjot.[protected]@gmail.com

Provogue India customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Dear Ankur,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

Provogue India Complaints & Reviews

File a complaint to Provogue India

Provogue India reviews & complaints page 23

Regarding Watch Delivery

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Defect in shoes

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Still have not received my watch

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Defect in Provogue watch received from ICICI offer-Instead of 8, 7 is repeated

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Product delivery

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Not received consignment - ICICI bank offer

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No reply when asked for refund credit

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ICICI offer watch not received

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Not received consignment - ICICI bank offer

Watch ordered few months back not working

Provogue - received damaged order #order no 154257601 #invoice no 6C10000117961 # SKU code 103639-BK-022-F

Cancellation of Provogue Wallet Order no- 147947709

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Not received ICICI offer Provogue watch , done the payment. Also, order status is given as completed

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Order Status - Completed

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ICICI Offer Watch not received, Payment done !

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Defective Watch received from Provogue - Strap totally damaged

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Non Delivery of Product

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Delivery of defective watch

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Order status

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Order placed, Money Deducted but not Dispatched !

Will drag you to the court and make you pay hefty fine to teach a lesson. (Did not receive the order)

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Porvogue watch icici offer not received

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Order not received and no response money deducted

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My order status is showing cancel

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