Submit a Complaint
Claimed

Provogue India Complaints & Reviews

www.provogue.com
1.2
Updated: Apr 19, 2025
Complaints 881
Resolved
210
Unresolved
671
So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Provogue India

Having problems with Provogue India?

File a complaint and get it resolved by Provogue India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Provogue India

Provogue India reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tanaji Chougale
from Delhi, Delhi
Dec 5, 2015
Report
Copy

Address: Thane, Maharashtra, 421301
Website: www.provogue.com

I have booked an item from Provogue India and following is the details SKU Code-104155EA028F Order id[protected] Item Name -Smart Gents VJP Dial Watch Date- 28.11.2015 I have followed up from next day from booking But till today not any process and any response for call
Provogue India customer support has been notified about the posted complaint.
View replies
nothing any progress till
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    swapnil lipane
    from Mumbai, Maharashtra
    Dec 4, 2015
    Report
    Copy

    Address: 411001

    An order no.[protected] for the wrist watch 'SMART GENTS VJP DIAL WATCH' offered under HDFC Scheme was booked online on 16th November 2015. However, the order has not yet been received (20 days have passed). Please deliver a good working condition wrist watch on the address provided at the earliest.

    You have charge me rs.299/- immediately, then you should have delivered the product on priority basis.

    Please improve your service otherwise refund my amount and cancel this offer for all banks.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rich777
      from Delhi, Delhi
      Dec 4, 2015
      Report
      Copy

      Address: New Delhi, Delhi, 110058
      Website: www.provogue.com

      Paid on 26th Novemebr for a free gift promised by Provogue India. Order no. [protected]. My name is Richa Chopra address c-2/ 314 Janak puri New delhi- 110058. My contact number is [protected]. Please get back to soon as possible or refund my money or I will have to take further action. Richa.
      Provogue India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arun Arya16
        from Gurgaon, Haryana
        Dec 4, 2015
        Report
        Copy

        Address: New Delhi, Delhi, 110083

        I am arun kumar place an[protected] for the wrist watch offered under hdfc Scheme was booked online on 09th November 2015. however, the order has not yet been received (25 days have passed). YOU have very good brand leadership but how can you cheat your customers. all contact no you have place at customer care are rubbish. You guys make the customer fools. I will also sue you in court bcz your services not match with your delivery norms.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sujithkk
          from Mysore, Karnataka
          Dec 3, 2015
          Report
          Copy

          Address: Bangalore, Karnataka, 560100

          I have purchased one Provogue ladies watch through ICICI Bank. I have received this watch on 5th November 2015. On receipt of this watch, I found the same is not working properly and after a day it started working for few hours and again it stopped. I tried to contact Provogue customer care number many times, but not able to speak with any of their customer care executives. I have sent multiple emails and a letter to their office (by courier) and for that no response till date. I need to get this watch replaced, but the main problem is no one (neither from Provogue nor from ICICI bank is responding).
          Provogue India customer support has been notified about the posted complaint.
          View replies
          Dear Customer (sujithkk),

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2zuxt) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prab10
            from Navsari, Gujarat
            Dec 3, 2015
            Report
            Copy

            Address: Navsari, Gujarat, 396450
            Website: www.provogue.com

            Hello Sir, I, Prabhatsinh Thakor, has placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 24 Nov. 2015 with order No.[protected] with online payment of the product. I already paid courier charges Rs. 299 immediately on same day via netbanking. Since 24 Nov. 2015, the article status is shown "PROCESSING ". On calling their service contact No.[protected] but nobody attend the call. You can see the attached copies of order and article tracking order details.
            Provogue India customer support has been notified about the posted complaint.
            View replies
            Hello,

            Some fraud group is following the post and try to contact you. They said that they are calling from Provogue and they don't have product available and they want to reimburse the money so, they need your ATM card number. Please Be aware!!

            Call comes from +91-[protected] and when i track this number, It is from U.P.
            Reply
            Hello,

            Some fraud group is following the post and try to contact you. They said that they are calling from Provogue and they don't have product available and they want to reimburse the money so, they need your ATM card number. Please Be aware!!

            Call comes from +91-[protected] and when i track this number, It is from U.P.
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Damfinch
              from Delhi, Delhi
              Dec 3, 2015
              Report
              Copy

              Address: 411012
              Website: www.provogue.com

              An order no.[protected] for the wrist watch 'SMART GENTS VJP DIAL WATCH' offered under HDFC Scheme was booked online on 17th November 2015. However, the order has not yet been received (15 days have passed). Please deliver a good working condition wrist watch on the address provided at the earliest.
              Provogue India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kanak kanchan
                from Mangalore, Karnataka
                Dec 2, 2015
                Report
                Copy

                Address: Bangalore, Karnataka, 560029
                Website: www.provogue.com// hdfc.com

                I recived one mail from HDFC stating provogue watch offer (at rs299) . I ordered the watch on 30th of November, paid through net banking from my HDFC account (num:[protected], have yet not received the watch My order number ID is:[protected]. please do the needful
                Provogue India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nagaraaju
                  from Guntur, Andhra Pradesh
                  Dec 4, 2015
                  Report
                  Copy

                  Address: Guntur, Andhra Pradesh, 522002
                  Website: provogue.com

                  Hi My name is Nagaraju Upp on 21/11/2015 i was see an ad regarding a wrist watch cost 2499/- and and andhra bank net banking users can get only rupees 299/- So, I was book an order through andhra bank debit card and the payment also done. But the status of my order showing cancelled why? If it cancelled when will i get back my amount? Please send my order as early as possible or return my amount.
                  Provogue India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aarzoo Malik
                    from Mumbai, Maharashtra
                    Dec 2, 2015
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400053
                    Website: www.hdfcbank.com/htdocs/common/NetBanking-MobileBanking-App/campaign.html?src=Ms_tcs ,

                    ORDER NUMBER[protected] ORDER DATE - 20 NOV 2015 My account has been debited by the amount to be paid(via net banking), but the product has not been received yet neither it show any status in the "TRACK ORDER" section. The customer care services are also not available for the customers. Kindly help me get the product or the amount back to my account. Thanks and Regards, AARZOO MALIK [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sai29
                      Dec 2, 2015
                      Report
                      Copy

                      Address: Rangareddy, Andhra Pradesh, 500018
                      Website: Hdfc and provouge

                      Hi, I had purchased Provogue watch under HDFC campaign. I had paid the money via hdfc net banking and i provided full details including my phone number, mail id and address. But I didn't received any message or mail about the order. What kind of a service u people r providing to the customers. I want my money back or place the order as soon as possible. I want a reply from ur service immediately.
                      Provogue India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Praveenkumargc
                        Dec 1, 2015
                        Report
                        Copy

                        Address: 560003
                        Website: www.provogue.com

                        Hi, I ordered Provogue ladies watch through HDFC Bank Offer Order #[protected] on 11/13/15. From last 20 days, it shows the status – Processing (Under Dispatch). I tried to reach the Provogue through customer care number and email. Unfortunatly I am not getting any response from them and no body picks the phone. Now I am seeing so many complaints in this forum related to same issue and unfortunately I am also one of in them. I request you help in this regards. Many Thanks in advance Praveen
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raviraj Parab
                          from Delhi, Delhi
                          Dec 1, 2015
                          Report
                          Copy

                          Website: www.provogue.com

                          I had purchased Provogue watch under HDFC campaign. I had paid the money via net banking and now its almost 21 days that the product as not reached me. On Provogue site, the order status is showing "Processing". Looks like they are cheating their customers
                          +1 photos
                          Provogue India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            amiti
                            Dec 1, 2015
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411018
                            Website: www.provogue.com

                            Sir, I, AMIT UNDE, has placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 24 Nov. 2015 with order No.[protected] with online payment of the product. Since 24 Nov. 2015, the material status is strucked on "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
                            +1 photos
                            Provogue India customer support has been notified about the posted complaint.
                            View replies
                            even i ordered it on 18-nov-2015 still no response and even their customer care number is also not working

                            Hdfc promotional watches - Comment #2263414 - Image #0
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              lokesh01008
                              from Mandapeta, Andhra Pradesh
                              Dec 1, 2015
                              Report
                              Copy

                              Address: 530051
                              Website: http:www.provogue.com

                              Dear Sir,

                              We placed an order for watch on 30.11.2015, wide order number[protected], HDFC bank offer, I had paid Rs.299/- for shiping charges which is coming net banking offer only.

                              Till we are not received any confirmation from the company. I need my consignment or cash.

                              Please do the needful.
                              Provogue India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gadheda
                                from Silvassa, Dadra and Nagar Haveli
                                Dec 1, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mumbai City, Maharashtra, 400053
                                Website: www.provogue.com

                                Sir, I, Rajesh Singh, has placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 29 Nov. 2015 with order No.[protected] with online payment of the product. Since 29 Nov. 2015, the material status is strucked on "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.
                                +1 photos
                                Dec 4, 2015
                                Complaint marked as Resolved 
                                The material has been delivered today 04 Dec. 2015. Hope as per the comments on the product quality, I'll not face the same.
                                Provogue India customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 01, 2015
                                Provogue India Customer Care's response                                 Dear Customer,

                                Greetings from Provogue.

                                We have received your order and it is in processing.

                                As mentioned on the site, the orders will be delivered to the customer within 28 working days.

                                Thank you for your patience and understating and for providing us with the opportunity to be of service to you.
                                View replies
                                Good to see a reply from Provogue. I was afraid on seeing all the complaints filed on this incident, since I had also booked for the watch. Now finally a hope from provogue.

                                But another complaint with the subject line"Provogue India — Fake Watch " makes me worried. Below are the details

                                Manish_khatri on Nov 29, 2015
                                I Received a Watch but its not even worth of Rs. 299.00 Cheap Stuff which Provogue claims that its for Rs 2499.00. After 10 days the strap leather is already coming off. i need my money back or else send me another watch which is worth of Rs2499.00 Order #[protected]
                                Reply
                                Hi,

                                This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.

                                Delay in order delivery with no status update - Comment #2266805 - Image #0
                                Reply
                                Hi,

                                This is krishna. I have placed an online order of Smart Ladies Oval White dial wrist watch with provogue on 18-NOV-2015. with order number[protected]. with online payment of the product. Since 18th November the status is showing "PROCESSING (UNDER DISPATCH)". On calling their service contact No.[protected], the line is out of order.

                                Delay in order delivery with no status update - Comment #2266807 - Image #0
                                Reply
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dedhia Dhiren
                                  from Mumbai, Maharashtra
                                  Nov 30, 2015
                                  Report
                                  Copy

                                  Address: Thane, Maharashtra, 401107
                                  Website: www.provogue.com

                                  I had ordered two watches from Provogue India through HDFC website. Order#[protected] and[protected]. I have not received any communication from them since the order is placed. The numbers given on the website are not useful at all. No one responds to email send to them.
                                  +1 photos
                                  Provogue India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Priyank Sameer
                                    from Mumbai, Maharashtra
                                    Nov 30, 2015
                                    Report
                                    Copy

                                    Address: Thane, Maharashtra, 401107
                                    Website: www.provogue.com

                                    My Order #[protected]placed on November 19, 2015 12:48:53 PM IST) has not yet been shipped . its alwasy showing as in process . Since then I have been trying to check the status of my order on the online portal and it keeps on showing the status as "PROCESSING" . There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! Very poor service.!! i need my money back or else I will lodge a police complaint against company for cheating...
                                    +1 photos
                                    Provogue India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sadique462
                                      Nov 30, 2015
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400043
                                      Website: www.provogue.com

                                      I Got an Offer on HDFC net banking. I ordered 1. Smart Gents VJP Dial Watch - 104155-EA-028-F 2. Smart Ladies Oval White Dial Watch - 104157-WH-283-F Brand - Provogue Paid for Shipping & Handling charges Rs.299 each. http://www.provogue.com/sales/order/print/order_id/886644/ 26/11/2015 http://www.provogue.com/sales/order/print/order_id/886091/ 26/11/2015
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Y
                                        Yasdani
                                        from Mumbai, Maharashtra
                                        Dec 1, 2015
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bangalore, Karnataka, 560068
                                        Website: Provogue India

                                        Novomber 22nd 2015 I ordered one watch (order no:[protected] in provogue india.com that is one online e-commerce website. I done the transaction I paid money to company after I got order confirmation ok but still I did not get that product almost 10 days complete there is no response from them as well as customer care numbers not working as well as no cancellation option in website .
                                        Dec 1, 2015
                                        Complaint marked as Resolved 
                                        Kindly solve my issuse soon. My phone number is 9738616193 and my if is [email protected] please call me if you need more information.
                                        Provogue India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Crocs India
                                          1
                                          (494)
                                          Pavers England
                                          2.2
                                          (138)
                                          Tulsi Silks
                                          1
                                          (3)