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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
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209
Unresolved
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Provogue India reviews & complaints page 24

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H
Hemang Antani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items not received

Address:Vadodara, Gujarat

I ordered the watch thru ICICI Bank privileged customers offers and paid Rs.299 online thru net banking. I got the confirmation mail on 3-Sep-2015 stating details of order no.[protected]. Subsequently I got the invoice via email and confirmation that the item is shipped and I can track the shipment by using tracking link. I tried to check the status, which takes me to Provogue web site with no tracking details. I sent e-mail to customercare...
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R
rakeshpatel431
from Delhi, Delhi
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Clothes & Accessories

Dear Team, I have ordered a watch from provogue on 14th August under an offer from ICICI bank. Provogue has deducted an amount of 299 from my account on 14th August 2015. The status of my order as on 4th September 2015 is completed. But, I have not received my shipment. The Courier Services Delhivery says the shipment no. is not valid. The customer care numbers provided are also not working (either it says busy or no one attends). My order...
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K
Karthik Vootla
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer Watch not received

Address:Hyderabad, Andhra Pradesh

Hi, I ordered provogue watch on 21 july 2015 and made the payment through ICICI net banking. I got confirmation mail stating payment is successful with order id#[protected] .
Its been 60 days and I didn't get any update from provogue team. When I check the order status in provogue website, its showing Shortage found At HYDERABAD EAST Reason:- LOST IN TRANSIT

I sent mail to [protected]@provogue.com and also to [protected]@icicibank.com...
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U
Unni1991
from Chennai, Tamil Nadu
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Item not delivered, but showing order status as complete

Address:Bangalore, Karnataka

I have ordered an item from www.provogue.com by paying money using my debit card. It is showing order status as completed now but it is not delivered to me. I called given number[protected] many times. I send emails to [protected]@provogue.com. But no response. Product not received and I lost my money. Item : WATCH -103639-BK-022-F BLACK Order Date: August 8, 2015 TRACKING NUMBER(S):[protected]...
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A
astha12345
from Surat, Gujarat
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Provogue watch not delivered but amount debited

Address:Mumbai City, Maharashtra

I ordered a rovogue watch (white) during the ICICI provogue campaign on August 4, 2015. The amount got debited from my account but I have still not received the watch despite waiting patiently for one month. My track order number is:[protected]. The tracking number that I got from provogue e-mail is MUMPVGP521905, but on calling the shipping company they told me that its invalid. Provogue does not reply to my emails or attend my calls....
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P
Prajakta Bhagwan
from Mumbai, Maharashtra
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Order not delivered and shows complete status

Address:Mumbai City, Maharashtra

I have ordered a watch from provogue. Order date is 10th august 2015. I received an email on 30th september 2015 from provogue that order is dispatched. Email says it has been shipped by gojavas with tracking number mumpvgp530450. When tracked on website, it says no information available. I called gojavas where i received a reply that the delay has happened from provogue and order is not yet received by them. Portal of provogue says order...
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B
bhagyashreesabnis
from Chennai, Tamil Nadu
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Order Confirmation not received (Watch not received)

Address:Mumbai City, Maharashtra

Pls give me a response over below mail which was communicated to Provogue India on 27th August 2015. I have tried several times to contact your customer care no but it is always says this no is not available. . Even though after this mail was sent to Provogue India, they had no courtesy to revert back. Whereas ICICI Bank has stated that I have to contact Provogue India. I want to know why Provogue India is not reverting back with...
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S
Shantam D. Mogali
from Bengaluru, Karnataka
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ICICI Bank's Provogue Watch Offer not delivered

Address:Hyderabad, Andhra Pradesh

ICICI Bank's Provogue Watch Offer not delivered till yet. Got Email on 31-August that your Order[protected]is dispatched. But I never received my parcel! When I logged in to the provogue site and checked my order status, it says it is complete. There is no mention of which courier service they are using hence no way to verify the tracking It just gives a shipment number which is untraceable. My SHIPMENT number is[protected]. It sincerely...
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A
ajjusha
from Hyderabad, Telangana
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Defective watch

Address:Hyderabad, Andhra Pradesh

I have recieved defective womens provogue watch. I have sent them many emails but none of them have responded and i even tried calling them but it is of no use. Order Number:[protected] I paid 299 Rupees. I need refund or new watch Note: Im not able to upload photo, as whenever im selecting the page is getting freezed...
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R
rajesh_patel
from Mumbai, Maharashtra
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ICICI Bank's Provogue Watch Offer not delivered

Address:Mumbai City, Maharashtra

ICICI Bank's Provogue Watch Offer not delivered till yet. Got Email on 27-August that your Order[protected] is dispatched. But till now no response and no deliveries. When I logged in to the provogue site and checked my order status, it says complete. I cross checked with JAVAS courier service with Tracking No: MUMPVGP521003. But they say its not in their system. Please verify with PROVOGUE. Tried to contact Provogue also but no replys....
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S
sravaniracharla
from Yarada, Andhra Pradesh
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Order not yet received

Address:Hyderabad, Andhra Pradesh

Hi I have ordered a provogue watch through icici offer and the order number is[protected]. I have ordered this on august 9th 2015, but still i have not received this order and when i am trying to track this order i am getting my order status as processing under dispatch from last 20 days. Amount also has been deducted from my account. I have tried to call provogue many time but nobody is answering my call either the number will be busy or...
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Address:Mumbai City, Maharashtra

I have ordered 2 female watches on 30th July but yet I have not received the same. I have received a mail from provogue on 22nd August about my both the orders[protected] &[protected] has been dispatched with AWB numbers as MUMPVGP518619 & MUMPVGP518830. I have contacted Javas for the confirmation of delivery but the same got rejected by mentioning invalid AWB number. 28 days has already passed out & yet I have not received my orders....
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R
rgund59
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I didn't receive the Order

Address:Chittoor, Andhra Pradesh

Hi, I had made an order on 30th July 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account. I received an email regarding the dispatch of the product, but i have not received call for delivery. Now, the order status says complete. I couldn't even call a customer care also. Following are the details of the order: ORDER #[protected] COMPLETE Order Date: July 30, 2015 PRODUCT NAME: WATCH...
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Address:Mysore, Karnataka

Dear customer care, I bought laptop in reliance digital for that I have received provogue watch free.but watch is not in working condition. I have searched for service Centre in Mysore but I have not got. So kindly give me a replacement for that watch. Or need any resolution...
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V
Viraat Mathur
from Gwalior, Madhya Pradesh
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Provogue - False Product Delivered, Problem still not solved.

Address:Gwalior, Madhya Pradesh

I Viraat Mathur Ordered Provogue Watch having SKU Code - 103646 WH-283-F White Watch (Female) on 25.07.2015, order no.[protected]. But received false male wrist watch. Provogue Team just calling me and querying but not resolving the problem. Please find the Photo Proof & Product Photos attachment. So, Please assist. Thanks, Viraat Mathur [protected]...
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M
mridulal123
from Kolkata, West Bengal
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Provogue - Provogue icici offer watch did not delivered

Address:Kolkata, West Bengal

On july 3oth i have placed order for watch n paid as per their terms, , still i didn't get any item n even i tried to track order it showing some number in status field instead of status, no awb number and no location, , , how many days you will take to deliver an item to a major city like kolkata?more than 30 days??pathetic service from Provogue...really need to improve a lot, also i have tried to phone & mail to customercare provogue but...
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E
Er Reddy
from Bengaluru, Karnataka
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Fraud online shopping

Address:Bangalore, Karnataka

Order no:[protected] AWB no: MUMPVGP527895 I have ordered watch with ICICI bank offer on Aug 12th. till now there is no update. i called to Gojavas with above AWB number, they are telling this AWB no is wrong, please check with provogue. I have many time to Provogue customer care number[protected] it's always busy no one pics the call. I have mailed to [protected]@provogue.com many time but no reply, i don't know why? Could you...
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S
Shailesh Patait
from Delhi, Delhi
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Shipment not received

Address:New Delhi, Delhi

I ordered a WATCH -103639-EA-028-F BROWN on 4th Aug 2015 but till date haven't received it. The customer care number is always not reachable. The status which is showing is complete with a delhivery tracking number of[protected]. But If i search it on the courier website, it is showing wrong number. This is just a fraud company. Dont ever buy any product from this company i.e.., PROVOGUE...
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A
adeep2492
from Delhi, Delhi
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Provogue Watch Not Received

Address:New Delhi, Delhi

Hi, I have ordered a provogue watch on 04 Aug 2015 (Order ID:[protected] and made the payment through ICICI net banking. On 28.08.15 it shows my product is delivered, When i check my status it shows your order is complete, but i am not received my order till now and also i am not able to track my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!!...
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Address:Hyderabad, Andhra Pradesh

I have purchased one provogue watch through ICICI bank under special privilege on 21 August 2015. I tried to track my order (Order number# [protected]but status of the order is showing cancelled. This is ridiculous. I have been waiting for the watch since more than 10 days. There is no email communication regarding my order. I request you to give back my money or send the watch as soon as possible. This is not expectable. Please do not...
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