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Provogue India Complaints & Reviews

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1.2
Updated: Apr 19, 2025
Complaints 881
Resolved
210
Unresolved
671
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Provogue India reviews & complaints page 21

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M
Manish_khatri
from Mumbai, Maharashtra
Nov 29, 2015
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Address: Jaipur, Rajasthan, 302004
Website: www.provogue.com/offer-watches

I Received a Watch but its not even worth of Rs. 299.00 Cheap Stuff which Provogue claims that its for Rs 2499.00. After 10 days the strap leather is already coming off. i need my money back or else send me another watch which is worth of Rs2499.00 Order #[protected]
Provogue India customer support has been notified about the posted complaint.
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    C
    chaudharyneha1992
    from Mumbai, Maharashtra
    Nov 28, 2015
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    Address: Mumbai City, Maharashtra, 400053
    Website: www.provogue.com

    Hi, I ordered provogue watch on 18 Nov 2015 and made the payment through HDFC net banking. Then I checked my mails and there was a mail from citrus pay that the transactions was successful and my Order No#[protected]. Since then I have been trying to check the status of my order on the online portal and it keeps on showing the status as "PROCESSING" . There is no update about the correct status of my order. I tried to reach customer care number mentioned in the website and wrote mails. No replies to emails and nobody is replying the call either!! Very poor service.!!
    +1 photos
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      A
      animesh1d
      Nov 27, 2015
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      Address: 411027
      Website: www.provogue.com/hdfcbank

      I have ordered a Provogue watch through a offer in HDFC netbanking on 14th of November.
      But I haven't received any information regarding the dispatch and haven't got the watch yet.It's almost 2 weeks and there is no response from Provogue.
      My order no. is[protected] and it's showing Processing(Under Dispatch).
      It's the worst service that I have ever seen and the most shocking thing is that How HDFC bank tied up with Provogue even after knowing this kind of service from Provogue. With Provogue, HDFC is also damaging it's brand.
      Provogue India customer support has been notified about the posted complaint.
      View replies
      Have you inform to HDFC bank about your problem ??
      Reply me because I was also going order the watch, but after seeing your complaint I have not ordered...
      Reply
      Even HDFC employees also didn't get watches. I just had an issue with HDFC they are going to check with there marketing people on this issue ?
      Reply

      refund on cancel order

      I have canceled my order #[protected] on 11th DEC 2014. Please refund my amount
      Reply

      Not received WATCH Order# 160707555

      Hi, I have ordered watch order #[protected] on 16th October'14. Still i have not received watch.Kindly take serious action & deliver the product on priority.
      Reply
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        N
        nchunduru
        from Chennai, Tamil Nadu
        Nov 26, 2015
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        Address: Mumbai City, Maharashtra, 400053
        Website: www.provogue.com

        Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Provogue watch with the provogue order #[protected] on NOVEMBER 19, 2015 and made the payment with my HDFC Net Banking. I have sent several mails to the customer care team and the customer support number is not reachable at all. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.
        Provogue India customer support has been notified about the posted complaint.
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          N
          nitya nand singh
          from Delhi, Delhi
          Nov 25, 2015
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          Address: 122001
          Website: PROVOGUE

          Hi, I have order a watch with order number[protected] on 22 Nov 2015 from HDFC offer page. I have paid Rs. 299 as shipment charges. But still there is no response or update on shipment of order. Please let me know by when it will be delivered or I will lodge a police complaint against company for cheating.
          +1 photos
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            S
            sudhir.aquaris
            from Delhi, Delhi
            Nov 25, 2015
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            Hdfc order provogue - smart gents vjp dial watch not received - order id: 168082166

            Address: Mumbai City, Maharashtra, 400 053
            Website: www.provogue.com

            Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Provogue watch (Smart Gents VJP Dial Watch) with the provogue order #[protected] on NOVEMBER 10, 2015 and made the payment with my HDFC Net Banking.
            I have sent several mails to the customer care team and the customer support number is not reachable at all. Also,...
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            A
            Ashish Shambharkar
            Nov 25, 2015
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            Address: Pune, Maharashtra, 412207

            Hi, I have order a watch with order number[protected] on 17 Nov 2015 from HDFC offer page. I have paid Rs. 299 as shipment charges. But still there is no response or update on shipment of order. Please let me know by when it will be delivered or I will lodge a police complaint against company for cheating.
            Provogue India customer support has been notified about the posted complaint.
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              V
              vvinodhkumar
              from Hyderabad, Telangana
              Nov 24, 2015
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              Resolved

              Address: Mumbai City, Maharashtra, 400 053
              Website: www.provogue.com

              I ordered a 'SMART GENTS VJP DIAL WATCH' in Provogue website via HDFC Diwali offer on November 10th, 2015. Respectively I not got any confirmation order through MAIL/SMS. The order status is shown as 'complete' on my account page(attached Image for reference) but there is no status on shipment information. I've paid the amount of Rs.299 as shipping charges. After reviewed many complaints against Provogue, I tried to cancel the order via phone and email, but they aren't available for communication at all. Its almost 14days. Provogue is becoming one of the leading fraudulent marketing company.
              +1 photos
              Dec 28, 2015
              Complaint marked as Resolved 
              Thank you Provogue team & Consumer forum! Received my order :) Happy to have this watch at cheap cost. Once again have to thank consumer complaints forum to resolved my issue. Vinodh
              View replies
              I have also ordered the same as you do.. but I aslo didn't get any ressponse nor any updates from this company..
              this is such a fraud company.. My Order ID:[protected].

              @consumercomplaints - Please do something to this type of company.

              Item not shipped - Comment #2259360 - Image #0
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                S
                SaliqAnsari
                from Deoband, Uttar Pradesh
                Nov 24, 2015
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                Address: Mumbai City, Maharashtra, 400053
                Website: www.provogue.com

                I have placed an order for a watch at provogue.com on 18/11/2015. wide order no[protected]
                But my product has not been dispatched yet.
                I have tried to contact the customer care but no one is picking up the call.
                I have already made the payment.

                I am feeling like cheated with such type of behavior from the company side.

                Kindly update the details of my order send it as soon as possible.
                Provogue India customer support has been notified about the posted complaint.
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                  M
                  Mmt1234
                  from Bengaluru, Karnataka
                  Nov 24, 2015
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                  Address: New Delhi, Delhi, 560078

                  We ordered a Provogue watch as part of Icici offer . Order number :[protected]. We paid the shipping charges as instructed. The watch has been delivered but does not work . The customer care numbers for Provogue does not work . Shops where Provogue watches are sold does not repair . This is cheating people of their money and supposedly getting publicity thru ICICI . I want the money bac k or a replacement at no additional cost from a store .
                  Provogue India customer support has been notified about the posted complaint.
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                    A
                    AnilGeorgeChristy
                    from Mumbai, Maharashtra
                    Nov 24, 2015
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                    Address: Mumbai City, Maharashtra, 400053
                    Website: www.provogue.com

                    Hi, I've ordered for a watch, showcased as offer from Provogue India and HDFC Bank. I have made the payment as prompted, on Nov 9, 2015. Till date I have not got the watch and there is no update on the same. Even if we try to reach the customer care, nobody responds to the calls. Please help me lodge a complaint about the same, and sue the fraudulent company.
                    Provogue India customer support has been notified about the posted complaint.
                    Nov 24, 2015
                    Updated by AnilGeorgeChristy                     The Order-Id:[protected], please assist on speed delivery.
                    View replies
                    The worst and pathetic shopping experience with Provogue India and HDFC Bank. Strongly recommend everyone to stay away and make no purchases from these fraudsters.
                    Reply
                    Hello

                    This is Ajay.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 18/11/2015. Watch not yet received .

                    Please look into this issue .

                    I already sent mail but no response from your end.

                    I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch had lost in their network and Suggested me to ask you.

                    Thanks & Regards,
                    Ajay Kumar
                    Raipur.
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                      G
                      ganesh84
                      from Chennai, Tamil Nadu
                      Nov 23, 2015
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                      Address: Mumbai City, Maharashtra, 400 053
                      Website: www.provogue.com

                      Ordered a 'Provogue Mens Watch' in Provogue website via HDFC Diwali offer on November 9th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.299 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via phone and email but they aren't available for communication at all. This is a ridiculous act of Provogue (as its been continuously doing) and I dont know why, good banks such as HDFC made a tie up with them, for the offer. Can anybody help in getting my product soon, or a cash back from HDFC? Order ID: #[protected] SKU: 104155-EA-028-F
                      Provogue India customer support has been notified about the posted complaint.
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                        A
                        Ajay9219
                        Nov 23, 2015
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                        Address: Mathura, Uttar Pradesh, 281006
                        Website: www.provogue.com

                        I haven't yet received the watch which I have ordered on 15th November, 2015. As per the HDFC bank this offer is valid till 30th November, 2015. I request you to please update the status. I have also noticed that many people launch the complaints about Provogue. Unfortunately, I am also one of them now. Why you want to spoil your brand name? Please delivered the watch that I ordered or at least refund my money.
                        +1 photos
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                          K
                          ketan.citc
                          from Ahmedabad, Gujarat
                          Nov 23, 2015
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                          Address: Ahmedabad, Gujarat, 382346

                          I haven't yet received the watch which I have ordered on 7th November, 2015. As per the HDFC bank this offer is valid till 30th November, 2015.
                          I request you to please update the status. I have also noticed that many people launch the complaints about Provogue. Unfortunately, I am also one of them now.
                          Why you want to spoil your brand name? Please delivered the watch that I ordered or at least refund my money.

                          My Order No :#[protected]placed on November 7, 2015 12:53:44 PM IST)
                          My Docket No : MUMPVGP557021
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                            A
                            Arunabha Chatterjee
                            from Tezu, Arunachal Pradesh
                            Nov 21, 2015
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                            Address: Kolkata, West Bengal, 700054
                            Website: www.provogue.com

                            Provogue is a cheat company. If you are planning to buy a provogue product then let me inform you that if you receive a defective product (which is very common with Provogue if you go through web reviews) then you cannot connect to their customer support. Just forget about any return or after sale service. Following are the customer care phone nos and email ids which will never respond. Check it out yourself. God bless you..!! [protected]@provogue.com [protected]@provogue.com [protected] [protected] [protected] [protected]
                            Provogue India customer support has been notified about the posted complaint.
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                              A
                              aniruddha_
                              from Mumbai, Maharashtra
                              Nov 21, 2015
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                              Address: 421204

                              I haven't yet received the watch which I have ordered on 10th November, 2015. As per the HDFC bank this offer is valid till 30th November, 2015. I request you to please update the status. I have also noticed that many people launch the complaints about Provogue. Unfortunately, I am also one of them now. Why you want to spoil your brand name? Please delivered the watch that I ordered or at least refund my money.
                              +1 photos
                              Provogue India customer support has been notified about the posted complaint.
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                                N
                                Naim786
                                Nov 20, 2015
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                                Address: Mumbai City, Maharashtra, 400053
                                Website: www.provogue.com

                                I had ordered the Smart Gents Dial VJP watch (Order no[protected] on 12/11/2015 but still when i track the order it shows "under dispatch - No information available".I have already paid the shipping charges 299/- for this product and still no information about the dispatch.I caled the customer care of provogue india numerous times but still no response from their end.Please look into this.
                                Provogue India customer support has been notified about the posted complaint.
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                                  H
                                  HarkaranSingh
                                  Nov 20, 2015
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.provogue.com

                                  Its very disappointing that the online order which i placed around 12days back is still not delivered by a reputed company like provogue. Its also frustating that no customer care support is available from the company . Also I have sent several emails regarding my order and also called up their customer care number but still no response. I am a regular customer of provogue but I ordered online for the first time. DISSAPOINTED !! Please either deliver my product order no#[protected]EA-028-F) else refund my money which i paid online. Please respect customers trust. If i am not getting my refund or the order I am not going to buy any of provogue's items in future for sure. Regards A dissapointed customer Harkaran Singh
                                  +1 photos
                                  Dec 3, 2015
                                  Complaint marked as Resolved 
                                  Finally got my product on 3rd december-15 . Thats 25 days after i placed order. Better late than never, now lets see if the product works fine. My complaint is resolved for now so no further attention required. Thanks
                                  Provogue India customer support has been notified about the posted complaint.
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                                    G
                                    ganesh84
                                    from Chennai, Tamil Nadu
                                    Nov 19, 2015
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                                    Address: Mumbai City, Maharashtra, 400 053
                                    Website: www.provogue.com

                                    ordered a 'Full printed Sling Bag' in Provogue website via HDFC Diwali offer on November 9th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.299 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via phone and email but they aren't available for communication at all. This is a ridiculous act of Provogue (as its been continuously doing) and I dont know why, good banks such as HDFC made a tie up with them, for the offer. Can anybody help in getting my product soon, or a cash back from HDFC? Order ID: #[protected] SKU: 104155-EA-028-F
                                    Provogue India customer support has been notified about the posted complaint.
                                    Nov 23, 2015
                                    Updated by ganesh84                                     ordered a 'Provogue Mens Watch' in Provogue website via HDFC Diwali offer on November 9th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.299 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via phone and email but they aren't available for communication at all. This is a ridiculous act of Provogue (as its been continuously doing) and I dont know why, good banks such as HDFC made a tie up with them, for the offer. Can anybody help in getting my product soon, or a cash back from HDFC? Order ID: #[protected] SKU: 104155-EA-028-F
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                                      B
                                      B.Desai
                                      from Pune, Maharashtra
                                      Nov 19, 2015
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                                      Address: Mumbai Suburban, Maharashtra, 400053
                                      Website: www.provogue.com/hdfcbank

                                      I was recommended by HDFC BANK relationship manager to buy provogue watch so I visited the dedicated page of provgue/hdfcbank - placed the order on 10.11.2015 and paid Rs. 299 thru' my HDFC net banking. Till today no delivery is made. None of the phone numbers available on the official website are working. I think it is HDFC BANK and PROGOVUE jointly doing a fraudulent activity by driving customers to their website with this kind of offers. Since it is a small amount customers give easily after following up with the company and in return HDFC BANK and provogue share the profits. This is wilful cheating. I want my money back or delivery of the product within a reasonable time. My contact details are [protected].
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