PTron Complaints & Reviews

Hi sir,

I had ordered ptron wirlesss bass earbuds (Earphones) from ptron official site on 15 august 2020 with cash on delivery option.
The product got delivered on 18 august 2020 and i made the payment of 1000. After opening the product i realized that product was not
Just used one but also defective. The product had many scratches and charging lights were not working properly.

I immediately contacted...

I ordered ptron rover bluetooth mono ear phone for rs.941.10 in online payment but yourside cancel my order and i filed a ticket for refund my amount. you said 15 days for privatiized bank.but still now i didnot receive any amount and refund.my order id is PT144283...

Sir want to be refund my money which doesn't replacement of my headphones. Ticket no. 782955
I have many times send mail but no. Respans...

My mobile no. [protected] what struts...

Sir my product stopped working in. It is warrranty period so i contact ptron.
They sent me their and ask me to send my product. First it is their responsibility to arrange shipment but they did not. So i have to do it my self and pay. Now when they recieved my product they are not replying to my mails nor picking up calls. Wasting my time.
Moreover my product is with them.
Kindly ask ptron to replace my product asap.br...

Hello

I made a complaint on 1 august 2020. Ptron company is not replacing my earphone boom 3, this earphone is in the warranty my ticket number: pr380881, earphone both side is not working...

I have raised a complaint on 04th august’2020 on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.
I am following up since then but i haven’t received any reply from ptron. Really pathetic service, no acknowledgement on the email, no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed...

I made a complaint on 27th may and my ticket id was 685726. I submitted my invoice and product image, as requested. But the ticket was closed, the reason unknown to me. Again i opened a complaint and i got ticket no. 354724 and from that day, i am asking about the status of my replacement. But to my surprise, neither i received any updation from you nor the product which was to be replaced. Is this way the ptron behaves, why am not getting...

Hi i am buying new one solero 2.4a charging cable via amazon.in i am now attached rating screenshot & new purchased product with bill.

Dear ramesh v,
Hi ramesh,

Thank you for contacting ptron!

Thank you for sharing the tracking details with us. Our team will get back to you once after receiving the product.

Please feel free to contact us for further assistance.
br...

Ticket no - 910339
Product return for replacement on date 20/07/2020 but till no reply from PTron very poor services...

Ticket no. 910339 product deliver at your address on date 20/07/2020 but still no reply from yout side product deliver or not.
Without phone call no one reply of our mail i was tryed to last 3 days but your c care number not connected. Your product tasting time is 48 hours but 96 hours complete but still no reply

Very poor services of ptron...

I made a order for bassbuds tws two days ago
Order# is pt143736 but its not even shipped they provide me ecom express awb# which is still showing that pickup assigned...

Hi everyone,

This is regarding my problem with ptron service. I had purchased a product of ptron's tangent brand in september 2019, on order date :- 12/09/2019 through appario retail pvt. Ltd. On amazon.in portal.

Although, since 3 months i am demanding them for replacement of product which comes under warranty but they aren't willing to do so even they dont acknowledged the mails. They do block my emails and...

I bought ptron 4d ear phon, order no. Pt139516.....

Left side of airpod is not working...

The earphone was not working on one side and for 1 year warranty i had request reclaim the refund hence had sent the package back to hydrabad...

Bought from company site . They delivered opened product where left earphone Is not even working . Customer support is pathetic . There number will not connect and mail support is going on from more than a month . They will ask receipt some 5-6 times . Same thing again and again . I think their motto is that u irritate the customer so much that they will stop asking anything . Don’t ever buy the product from there site ....

I have brought the ptron tangle earphone from amazon and it is not connecting with my phone and getting disconnect again and again in between i have filed complaint for that but there customer support is is not at all responding when i call their toll free number it always shows busy...

Ptron bluthooth hedhphone not working saund...

My order is order pt137566. I have received the item, and did not use it, jsut checked how the mic works and found it horrible... Wanted to initiate the return as per the policy of the website (Within the week of receiving), however, it is impossible to reach ptron customer service, i wrote them an email, i made a ticket on their website - no luck. When you call them it keeps on saying that the customer service is busy, that's it. So i lost...

The product bought 1 month back, now the left speaker not working....