PTron Complaints & Reviews

Dear sir i purchase pTron Tangent Evo 8 Hours Music Time, Magnetic in-Ear Wireless Bluetooth Headphones with Mic - (Black and Grey)
Sold by: Appario Retail Private Ltd
Return window closed on 20-Mar-2020


but that is not work Ordered on 18 March 2020 Order#[protected]

so please change this

I've returned the product to the address you sent and asked for a replacement of the product. But after returning no one has told me the status of the item i returned and when i reply to the mail that what's the status of the product they are sending me the same link. I want to know the status of my product my email address [protected]@gmail.com
And ticket no #pr282910

This product in not exchange and not refundable money

My right ear pods are not working

When I am watching movies suddenly stops sounds and again it play after 2or 3 seconds this happens often due to this it is very irritating and can't listen properly. Also, if I am outside and listening music blue tooth connectivity doesn't work properly.

One side does not work

I purchased, pTron Tango in-Ear True Wireless Headphones (TWS) with Mic - (Black) on 12th January 2020 from Amazon.in.
On 20th Oct 2020, I raised a complain through webportal of ptron as customer care number shared over website are not working. After putting customer on IVR, Call disconnected it self.
After raising my concern, in which my pTron Tango in-Ear True Wireless Headphones (TWS) with Mic - (Black) was not getting charged and during charging it shows random reading of charging percentage like 4% next seconds show 98% charging done and next second comes to 1%.
So, After raising concern on 20th Oct 2020, I reveived ticket id PR879552.
On 6th Nov 2020, I received a mail from ptron stating that they want pic of my ptron headphone. So I shared same on 12th Nov 2020.

After that, till now i did not received any solution and still there customer care number are not working.

Dear Sir/madam,

I am using pTron Bassbuds Bluetooth. In this product automatic disconnected listen music and during calling, and not going our voice to caller.

I want to cancel the order the order is not delivered i want to cancel the order please help me i also contact to customer care but no respond i want to cancel my order soon

I bought pTron HBE5 Raptor Earphones (2N) from Amazon on July 2020. After I received them they worked for merely 15 days. One of them shut down totally after 15 days, and the other one was working on only one side, which later stopped working too. Now the return window was closed so I mailed at [protected]@ptron.in, but to no avail. They generated a ticket number but I've never seen such ignorant customer support people. They responded once I sent the image of the product and the invoice. After that they didn't respond. I myself mailed again for like 5-6 times again but no response. I've been complaining since August but yet to no avail. I tried calling customer support but only the automated voice message loops on and the call gets disconnected in 2-3 mins on itself. Now I feel deceived with the behaviour that has been showed to me. And now my 6 months manufacturer warranty will be ending up too and what did I have? A loss! So kindly look into it. I have attached product images, and the invoice and warranty slip. If you can't help give a service deny letter simply.

Ptorn wirless mono headset is battery problem is only 1 day use

Mere ptron earbuds kharab ho gye hai left earbuds kam nhi kar rha hai

I want to cancel my order because it is ordered by mistake from a small child i don't want ptron product.

I have bought a ptron airbuds called bassbuds pro but there is a connectivity issue in the airbuds and battery problem also

I bought a pair of boom ultima 4d earphones and the mic stopped working within the very first week so I claimed warranty and they asked me send them all the invoices and stuff. I sent all those and they said that I can order a new one from amazon and they will refund the amount for the old one after they are delivered. Now it has been a couple of days and all they replied with is that "Help us with the order feedback, and product rating screenshots (to confirm the purchase)" part was not recieved so I asked them what exactly they need here but there has been no reply. I dont want to buy the same product if it is going to stop working a few days again. Atleast process the refund atleast.
Order no[protected]

15 days ago we bought an earphone and due to some technical problem in it, our phone hanged correctly, there is no support in any phone. Please solve our problem

Headphone not working one side

Headphone one side not working

I had purchased Bassbuds Lite through its own official website of pTron. But, its not charging as well as the Left Bud is automatically switching off 😑🤬🤬

What should I do now ?

P.S. - Ch*tiya Company, Ch*tiya Brand, Ch*tiya mulla owner 😡🤬🤬🤬🤬🤬

I purchase a earphone . went off in 10 days i asked for replacement you you said buy another we will pay the same amount back to you . i purchased ptron tango for 1500 again . now you said this wont work so purchase it from amazon only i did that too . then after doing all what you had asked . you stopped replying to my email . contact email [protected]@gmail.com