PTron Complaints & Reviews

I purchase a earphone . went off in 10 days i asked for replacement you you said buy another we will pay the same amount back to you . i purchased ptron tango for 1500 again . now you said this wont work so purchase it from amazon only i did that too . then after doing all what you had asked . you stopped replying to my email . contact email [protected]@gmail.com...

Not claiming warranty. ... Not
responding call customer service...fraud company... ....

Left ear bud stopped working and it is not charging...

I purchased the ptron bass buds pro in February
I got a defective piece as the left earbud was not working
I have been writing mails to them to help me out and they have not given any response that is helpful I even returned my defective piece to their head quarters in Hydrabad and have not returned nor replaced my item
It is so damn difficult to contact them as there is no one picking up the calls there probably the...

Raised Ticket its been month they are not responding Sent them video proof multiple times still there is no proper respond from their end.
Ticket : PR340376

Please help me....

It is highly impossible to contact with the company through calls and there are no useful email reply. They provide some type of ticket number which says that share your photo of buds which I have shared already 3 to 4 times.
The process is repeating same and same....

How to book warranty of 1 year on airdopes...

I was trying to contact them via call and email but they are not responding, I have tried to create ticket too, they are not responding to ticket...

I have been emailing ptron support for ptron twin pro charging issue. I got information to courier the product for warranty claim and I did the same. It's been two weeks since i havent heard back from them. The response email I get as my ticket number noted to support team. If it has been noted my issue as to be resolved by now. Their support system is one of the worst. They don't even showcase an empathy to their consumers in response email....

I have complaint many times but ptron not solve the problem. My wireless tangent pro neckband problem after using 2month but due to lockdown I don't complaint. But repeatedly complaint they didn't solve my problem

My Ticket No. 116195
Regards
Yogesh Kumar...

I have registered the ticket PR353710 for warranty claim as my earphones were not working.

It's been over a month I have not received my earphones.

The guys don't answer the customer care.

They do not reply to my emails.

It's been very tedious over a month and looks like you don't give a damn about your customer....

My ptron earphone right side was not working properly......

Repair&replace
Order number:[protected]
Order date 27.09.2020
Address : Indrajeet Kumar
206 vrindavan apt, near kiran hospital surat Gujarat, 395004...

I hav ordered ear buds, i didnt receive my item its been 2 months... I disnt get my money back.. I have paid 803 rps...

I have ordered ear buds from ptron...i disnt receive my item.. Its been 1 and half month.. I have paud 803 rps.. Ptron customer care does not respond to my call...

I had buyer the patron bass buds of your company but, it is having some problem .While talking with other person the voice is breaking so, please exchange it...

I bought a headphone with following specification through Amazon on 06/05/2020 PTron Boom 3 4D Dual Driver in-Ear Wired Headphones with Mic - (Black and Silver) | B07XRDKDW6 (B07XRDKDW6)

After 14 Days the Mic stopped working & the headset was hardly detected by the mobile phone.

On 30/06/2020, I registered the compliant with PTron vide ticket number #521979.

PTron hadn't resolved the issue so...

I have been send my old ptron earphone which is one side is not working but no reply from them about when will they return new product ticket no:pr801815...

Hi,

I had purchased a ptron earphone thru Amazon. It had issues and raised a ticket 415800 and the company said i can purchase a new earphone and they will refund the amount for the old defective product. I had purchased a new earphone based on their commitment. I was asked to give all the bank details to make the transfer. But it has been four months the company has not refunded the amount committed by them.

I...

I would like to inform you that I ordered
Ptron bassbuds On 26/9/2020.
By direct from Ptron online Portal.

I received product on 30/9/2020.

At the time of delivery I was not present at delevry address at my home so my mother taken parcel.

I checked and opened parcel after when I teach home.
I found product is damaged the Cap was not at it place and also charging jack was not...