Puma Complaints & Reviews

I had tried to order shoe from Puma on 30th september 2019 for rs.2799.I had emailed and called them several times.Each time they are giving different reasons, while I am asking them why they are not transferring the amount back to my account.I even contacted the bank and they said the amount is not with them. Now that, Puma has agreed that the order is not confirmed. Till now, the issue isn't resolved.I just came to know so many consumer...

Hello, i bought a pair of puma shoes online from flipkart's "retailnet" seller, which is an authorized puma's seller. But the product i received is defective. It has threads coming out of stitches and even the product didn't have tags on it.
They are in warranty of 90 days.
Order id od[protected]
When i called puma customer care number to claim my warranty they told me since i bought these online they can't replace...

I ordered from puma website and paid at the same time with net banking, my cart got empty and the cash was deducted from my account for which I got message from my bank, but I didn't got any message from puma about my order or confirmation of order. I emailed about this many times but they say they have no order about this, but the money is deducted at the same time, for which I have proof in my bank statements in which the money is transferred...

Dear sir
I am nitin here i have buy a puma hybrid shoes from your puma store in karnal
6 months ago and the shoes has been been broken up by own
And we are not satisfied with your shoes and i will promise we will never buy any puma shoes again me, my family as well as my friends we are boycoting the puma beacuse it has been broken in 6 months
Kindly take action on it unless we can do nothing
Regardsbr...

The new store factory outlet of puma has opened near chinhat.. I visited over there & purchased many clothes bt. There was some mistake from that side.in 1 product. I have taken a tshirt from m section n i got an tshirt of l size n whn i came back home n checked it was mistaken issue of size so i went again in a hour for asking them to exchange it.. So i requested to do it because it was a gift for someone else.. Bt the staff name alok mishra....

I Yogita Meena purchased Puma Women purple training and gym shoes from Myntra an online shopping store.
Order No.[protected]-4751703
Order placed on 11 July 2019
Delivered on 17 July 2019
It has damaged near shoelace holes on both shoes. I am attaching picture of the defect.
Please replace the shoes or correct the defect as soon as possible....

You and the seller robbed me 7k. After 10 days o[censored]sage product getting damaged and when i return the seller [censored] policy says we don't accept.
Nice worst flipkart and the seller.
Amazon still the best service provider in india.
At least they are not delivering bad products to its customers.

https://www.flipkart.com/puma-evospeed-sl-ii-fg-white-black-football-shoes-men/p/itmfbgt96yhzrytp?pid=SH...⇄

This is regarding the complaint about the shoes that i buy from puma lifestyle in gurgaon on 3rd march 2019 but after usage of only 3 months, the shoes get tear off from the front side.

Note : we are regular customer customer of puma and this is the first time that i faced this issue.

So, is this the quality fault or what else.

And i went on puma store and they suggested us to contact customer...

Hello,

I bought a running shoe on[protected] receipt no. 26956 ENZO STRAP MESH Shoe color black article no. 19048101 size 7 from Paschim Vihar New Delhi PUMA OUTLET. And that shoe was very tight from the toe and was causing bruises and corn in my foot after looking at that store manager took images of my foot and sent shoe for the claim And the claim was accepted, claim form no. 370.

When I bought the shoe...

I have bought a pair of shoes from puma india online but they was not fitted so i returned it to them but they refused to refund and when i call there customer care they alwys say for wait and do nothing for me and please contact them and resolve my issues as soon as possible now 45days but my refund is not received so plss help to resolve my issue!...

I have purchased a puma bag from meerut, abulane showroom, its not even 6 months and its material is coming off, i have not even used it more than 10 times in these 6 months. Kindly revert with best solution.. Its our hard earned money. I have even shared the photographs.. It seems to be ok from front (But not too long) but the back is completely off....

I purchased puma shoes from ashirvad corner. G t road. Bathjnda vide invoice no 787 dated 18/01/19 for rs. 2150 (Mrp 4299). The side stiching came off within a few days of purchase. But the seller is not replacing the shoes. You are requested to get the defective shoes replaced.
I am using puma shoes for more than 20 years and have never faced such problem.

Hamir singh
[protected]...

Dear sir/madam,
My wife has purchase two items named as classic logo tee & tech tee from one of your outlet in bahadurgarh (Haryana) dharam vihar on 2.07.19 having receipt no. 3817 but size of tech tee is not exact & thats need to exchange. Went again on 04.07.19 then shopkeeper have provide 10% less discount with different product of same price having receipt no. 3857 since the demanded size has not available with him. This is exactly...

Sir i purchased shoes from puma but company send under size and i returned it
now company was nor refund me my amount Rs. 2249/- in my bank account
i complaint this to puma customercare but they are not helping me

sir company cheated me.
sir please help me regard this

my Order No[protected]
25-3-19
after this i am contacted and complained so many times in puma care but there...

I purchased a puma one x white edition pair of shoes from the nearest retail store of Puna for 7500 rupees and after wearing it for just one day, it looks like it’s months old and not even the minute dirt and stains are coming off from the shoes after washing it.Even after walking carefully and avoiding my shoe to get dirty, it still looks so untidy and shabby.When I asked the sales consecutive of Puma while buying my shoes that If my white...

Respected sir/madam
Yesterday[protected] i bought shoes from krysh retail pvt. Ltd. Chandrapur, customer id no. :[protected] which i want to return since it is not comfortable, oversized. I have contacted the shopkeeper but unfortunately he was not so helping. I have also attached required documents and photos of the product.
Thus i request you to kindly do the needful at the earliest.
Thanking you...!!...

I bought puma sandals from flipkart online store and after 6 days the sandals was broken when i asked them they said we cant replace your product and said to contact this was my second complaint i am registering i didnt get any response from the company so please respond me i want the solution for my product how come puma giving this type of products...

I had buyed a product from flipkart puma sandal it was damaged within 6 days this was not the quality i have expected from puma company i need a company explaination about this if i am asking the seller he is saying that no waranty but company should give atleast 1 year waranty i need a new product or i am going to post this on social media about your product and quality of the product...

I had placed a return request for order[protected] on 18th february 2019 for a track pant that was too big for me. Till date 9th march 2019, it has not been picked up from my place. I had called their customer care a number of times but all they say is "it will be picked up in 5 to 7 days". I am sofrustrated with the whole situation. I dont think i will order again from their site if this is the way customers are harassed....

This is regarding one of the puma shoe i bought.

Well i bought that shoe from amazon, but once i got the product it was defective so i asked amazon for replacement but they onky had refund so i contacted puma for my 90 days warranty
Puma customer service told me to share the invoice and pictures with you i did the same as i was told, after which they informed me that within 2 days we will get a reply from the store and...