Puma Complaints & Reviews

I have ordered 5 items on 21st january 2019.
Order details
Ordered on: january 21, 2019
Total amount: ₹9, 075.00
Order id:[protected] item)
Payment mode :
Pay using credit card/debit card or netbanking

And i have returned 4 items to puma-
3 items on - 27th jan -

1.[protected] pwrshape women's training tank tees - rs - 2099/- - not refunded
2....

Dear sir/madam,

This is to your kind notice that in 2018 dec/jan we had purchased some
Stuff from your store located at jaipur mgf mall.

Later as 3 stuff (Clothes) were having some manufacturing defect, so
All those 3 stuff were returned for the replacement at the same store
In jan 2018 only.

The store manager at that time was mr. Kishan to whom the stock was
Handed...

I recently purchased my shoes from hyper city mall, ghod bunder road. I purchased pumaflexracer which costed me 2249 which in discount. But after two days the white part pasting came out. So i called customer service and they told you can visit any puma shop regarding this. I stay in pune near kharad so i went to phoenix. Over their i talked to the manager regarding this and he told me to go to baner for exchange of it. I am an it guy i don't...

Dear Team,

Greetings of the day !

I undersign bought Puma Shoes article code 366955 01 size 8UK Style Electron in Black Color from Gurgaon Central Store which is located on MG Road, Gurgaon in month of October .Invoice Dated 13 oct 2018 .

Central Invoice details TR No 57735

As others i work in corporate firm and wore sports shoes on weekends being casuals days . Which means around...

Puma provided a defect piece material, upon raising the flag they did not replace the product nor refunded the money, instead credited the amount into puma wallet.

Thereafter upon placing a new order with the amount was deducted, but product not delivered and puma is not responding, its been a month.

Each time i call them they have a new excuse. order no :[protected]...

I purchage a hoddie on 20nov 2018 from puma store place at near bajrang bhawn railway crossing. Fabric of hoodie is so cheap that i cant wear it anymore all get rua rua in just 2 mnths and dealing of this showroom owners are very bad they dont even entertain me regarding this issue. I am regular cutomer of puma wearings but now i dont purchage any more products of puma if i dont get a solution for this problem....

Dear oficial
I am writing to express my dissatisfaction with the jacket that i bought on 6th of nov 2018 from haldwani store located at walkway mall sheesh mahal, national highway 87, thapa colony, haldwani, uttarakhand 263126

Yesterday i was washed my jacket first time and when it will dry the white spots are appear in my jacket, i am totally disappointed due to its poor quality

Unless you replace the...

Hello team,

I have purchased the puma shoe (Puma mens ignite limitless shoes) in august 2018.

Now just after 5 months in january, its fabric started tearing, puma promises the best quality of product, does this is the best quality of your product?

And puma selling it as running shoes, tell me does any one run with this kind of shoes??

This is the worst quality of shoes i ever used...

I have sent back one of my product back to puma warehouse on 18-24 Dec 2018 which was a COD order and they were supposed to refund back my amount to my bank account which they have initiated and completed also but that has not reflected in my account and accordingly i used to call puma customer care every now and then but they respond very badly and every time ask for more time.Finally before few days they asked me to provide the bank statement...

Dear team
I have purchased puma shoes with hsn code[protected] from life style kanpur on 28 december 2018 but the shoes is very hard on foot due to which it is making marks or scars on feet.
The company is renowned but the products are very bad. I have not used this shoe since a month please exchange it. Please find the attached bill & pictures for marks....

I purchase a lower from showroom but this piece is in mistake.. When i went in showroom for exchange they misbehaving with me and not returning\exchanging my lower plzz contact me as soon as possible because i m unable to purchase another good.. Its very costly plzz exchange this lower otherwise i'll complaint on consumer care and viral this mistaken piece on social media.....

Hello...
This is Rohit Kumar, Purchased 1 Pair of Shoe from PUMA Outlet, Near Choudhary Mode, Nehru Nagar, Ghaziabad, U.P. on Dated 8th August 2018.
And My Right shoe got Damaged itself from under the Badge of PUMA, even When i Never use them for Any Sports or Workout. And on 3rd January, i have Visited the Same Outlet and the Staff Present there doesn’t Listen to Me Properly and Denied any Kind of Solution for the above Said...

Hello Team,

I had purchased an expensive pair of puma shoes through Myntra on 20 August, 2018 order no.[protected] also I have original billing details with me but the quality of the product is highly disappointing.

The sole of the shoes falled apart in months and the side stickers are also came off within 2 weeks.

This is not level of quality I expect from puma product.

Puma...

Please note that, i mr. Vijendrakumar sharma live in thane near korum mall having your loyal customer five years. My contact no. [protected]. I have purchases everything from puma like shoes, track pant etc. Before three month i have brought three track pants in puma but this track pant really poor in quality. Sorry but it is a very low quality i had called your manager but he is not give proper response and not to exchange my track pant....

Ican buy a shoes from puma factory outlet on24dec2018 at 13:41:21 which price in bill 3388 and salesman say they have 50% discount and in billing they put 305 cgst and gst and they will charge total 2000 rs i will pay and after i will come to home and i want to confirm price from puma official site and i saw the actual price is 1599 with gst and shipping...

On 22nd december 2018, i purchased one gents lower from puma store, ndse 1, nd. On it there was a red color discount sticker of 40 percent. At cash counter where my daughter was there was told by cashier that their computerized billing system is not working so manual cash receipt was issued and payment was made. When we were about to leave the store, the cashier came and removed the red color discount coupon saying it is needed for records....

My name is bhavika and my customer id is[protected]. I did shopping from puma factory outlet in sarjapur road, bangalore. The staff incorrectly debited rs. 1, 10, 011 instead of rs. 11, 011. They immediately voided the transaction. However, the money is still not credited to my bank account.

First of all, this is not the level of service i expect from puma. Secondly, my bank says the money is not credited and they will take...

Return request placed on 22nd november. Today being 13th december the refund is not processed. Worst customer service. Pathetic email responses. No one bothers to help the customer. They disconnect the call after placing on hold.
Every time i contact them its said i will receive the refund in 2 days, its been 21 days now and no refund. The bank details shared with them is incorrect as per the cx service rep (Thats my only bank account)....

I hereby have a complaint that I purchased a pair of shoe from puma outlet, Tower square, Indore (Madhya Pradesh), which torned out twice in a month. I complaint about it many times but there was no response from owner.Finally I called her and told about the product defect. She was very rude to me and denied to return the shoe. Please take a strict action about it....

Hi, my name is Samadhan Katkar and I purchased this Puma backpack from R City Ghatkopar, the product description itself is fake as it says its a leather bag... The truth fact is leather does not peels off and the same threat was cleared by the Store Manager when it was purchased, please check the bag photo... It's a self explanatory. Kindly replace or refund the money ASAP....