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Puma Complaints & Reviews

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Updated: Jun 2, 2026
Complaints 601
Resolved
91
Unresolved
510
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Puma reviews & complaints page 14

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P
pradyum soni
Aug 13, 2021
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Address: Bhakto ki gali, Teliwada chowk.

I have received a mail from payu that my refund has been processed. But I have not received it yet.
Puma customer support has been notified about the posted complaint.
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    L
    labonish baruah
    Aug 9, 2021
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    Address: J.B Road, Sarbaibondha, Rosendra-nagar, Jorhat, J.B Road, Sarbaibondha, Rosendra-nagar, Jorhat

    Yesterday i made the payment to the delivery boy with the link he sent to me and the bank showed that the money was deducted from my account but the delivery boy said the transaction is in processing so kindly help me out with a solution as soon as possible. The AWB NO[protected] of the order.
    Puma customer support has been notified about the posted complaint.
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      V
      Vibhakti Adav
      Aug 7, 2021
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      I have order shoes on 23rd june 2021 and initiated a return due to sizing issue. They still haven’t completed the return even after calling the customer care and raising the same issue 7 to 8 times.
      Puma customer support has been notified about the posted complaint.
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        F
        Furquan akhtar
        Aug 1, 2021
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        Address: Dhanbad Jharkhand

        The products sticker has faded...
        Puma customer support has been notified about the posted complaint.
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          A
          Aditya093
          Aug 1, 2021
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          I have purchased Puma Unisex-Adult Electron Street Running Shoes from Amazon (order no.
          [protected] on 18 June, 2021 for ₹2609/- but after 1 month and 10 days it has start to torn from front side and i want my replacement from PUMA as it is in warranty period of 90 days.
          Puma customer support has been notified about the posted complaint.
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            S
            Sukku91
            Jul 24, 2021
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            Address: 202,K K ANJELICA ,2 FLR,BALIRAJ COLONY , RAHATANI,ANJANA HOTEL

            It's a very bad shoe, it got torn from the front after 30 days.
            Puma customer support has been notified about the posted complaint.
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              N
              Nit1406
              Jul 24, 2021
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              Resolved

              Address: Vill Nisarpura, po kab, Ps ranitalab, Dist patna

              I bought It from myntra .order I'd 116955478577542095803 . It's sole started leaving
              Jul 26, 2021
              Complaint marked as Resolved 
              Problem not solved yet. It's sole started leaving and defect found in sole .
              Puma customer support has been notified about the posted complaint.
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                _
                _manvi
                Jul 15, 2021
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                It's been 10 days and I haven't received proper information as to where my reverse pick up parcel or my money is . I've already called customer care so many times .
                The parcel got picked up on 6tg of July in the afternoon and I received a text saying pickup failed as I wasn't available but it infect was picked up and since that day I have no updates on my shoes or the money the customer care keeps asking me to wait for 24 to 48 hrs still no resolution. Being this big of a company and still have such mess up is just so embarrassing just cannot trust any brand these days.
                Awb no.- [protected]
                Order no.[protected]
                Puma customer support has been notified about the posted complaint.
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                  S
                  Samrat Roy Chowdhury
                  Jun 30, 2021
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                  The part beside the chain got teared
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                    O
                    Omkarbro
                    Jun 16, 2021
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                    Address: 3rd cross magid road banglore 23, 3rd cross

                    I buy in Flipkart puma black and red slippers and buyed in few day like 20days slipper puma branding symbol colour
                    Puma customer support has been notified about the posted complaint.
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                      L
                      LOGANATHAN V Naidu
                      from Chennai, Tamil Nadu
                      Jun 14, 2021
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                      Address: 215 Defence colony, Chennai -600032

                      A shoe was ordered on 27May 2021. Invoice details given at Subject. Customer care is not dispatching the item, nor returning my money Rs.2834.10. Every time they give a reply which the signatory would have never read. It is shameful. Sterotype refer to the concern. I am asking give the concern details to me let me speak- Nadeem says I have escalated. Will anyone believe it takes 18 days & nothing is happening. Kindly return my money.
                      Puma customer support has been notified about the posted complaint.
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                        R
                        rashad naseer ansari
                        Apr 27, 2021
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                        Website: puma.in

                        I bought my flip flops from puma outlet store from sahara ganj lucknow last month.
                        It was washable. But as soon as i washed and left it over a night to dry its inside upper sole got detached and shrinked. I wanted Puma to exchange my flip flops
                        Puma customer support has been notified about the posted complaint.
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                          A
                          Ankit 72
                          Apr 24, 2021
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                          Address: Puma factory outlet Old delhi road rajiv nagar opposite sector 14 market gurgaon

                          Yesterday i purchased a new brand Shoes from puma factory outlet situated on Rajiv nagar, old delhi road opposite sector 14 market, near kataria chowk Gurgaon.

                          Price of the shoes after 30% discount is 4200. I was very happy .But in evening i check the price of same shoes on flipkart .i gound a huge difference in pricing of same pair .There is a difference of 2200Rs .
                          Online price of same shoes is 2150 .

                          Then i vist store again but they denied to retrun and the staff behave very rudely
                          Puma customer support has been notified about the posted complaint.
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                            M
                            maynjav289
                            Mar 27, 2021
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                            Dear Sir / Madam,

                            I am writing to you to raise an issue about: Clothing, shoes & accessories

                            The issue that I have experienced was: I need an order from Myntra and was delivered on 18th of November 2020 as on Christmas I have to to gift to my brother so I gifted to my brother and he started using the shoes on the Christmas later after one and half month he could feel that the net but on the shoes which I have shared the pictures starting having a graphics on net

                            It occurred on: 18/11/2020

                            I want my money back for replacement shoes from Puma as being a big brand Puma should not be e making search

                            I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                            Yours faithfully,

                            Mayank Mehta

                            Order Number: Order Made through Myntra
                            :

                            House no 8, Sunder puri near railway station
                            Ghaziabad
                            201009
                            Puma customer support has been notified about the posted complaint.
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                              P
                              Payalgu
                              Mar 26, 2021
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                              I have purchased Puma Flip Flops Limepunch-black 9 373299 |
                              37329904_9 from Flipkart two months back. Now the same is under warranty and I need replacement as the product is broken within 2 months.
                              Puma customer support has been notified about the posted complaint.
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                                D
                                Deepak Dogayan
                                Mar 26, 2021
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                                Address: Village gawal, west nimar, Village gawal west nimar

                                I purchased it 5-6 months ago and now its stiching is breaking and starts opening .
                                Puma customer support has been notified about the posted complaint.
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                                  D
                                  Deepesh bishnoi
                                  Mar 13, 2021
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                                  THE SLIPPERS CONDITIONS HAS GONE WORST IN JUST few months O[censored]SE, It has started breaking from side on its own .I had purchased the slippers in lockdown time, in the month of August 2020. I have been disappointed very much by the quality of the slippers. If some some is spending 3 thousand rupees on slippers at list it should provide the service of the amount we are paying for it. I just want the replacement ASAP.
                                  +1 videos
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                                    A
                                    amit1meena
                                    from Najafgarh, Delhi
                                    Mar 6, 2021
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                                    Website: Flipkart

                                    SIR

                                    This is to inform you that I had ordered a blue puma track pant from flipkart on 19 Jan 2021 n it was delivered on 23rd Jan..

                                    Now..not even 2 months has passed...the fabric has deteriorated drastically to the extent that it is almost damaged..the material delivered to me was not of good quality..so I request ur kindself to either replace it or refund the amount as the product is carrying 3 months domestic warranty..

                                    Thanks n regards

                                    Amit Meena
                                    amit1.[protected]@gmail.com

                                    Order id-OD[protected]
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                                      H
                                      [email protected]
                                      Feb 4, 2021
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                                      Address: 106 RPS DDA flats mansarover park Shahdara delhl

                                      Puma men Ceylon ii ind running shoe white sole torn after one month
                                      delivery 26.12.20
                                      tracking id[protected]
                                      TXN id[protected]
                                      Hariom sharma
                                      [protected]
                                      Puma customer support has been notified about the posted complaint.
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                                        S
                                        Soumya bhuyan
                                        Jan 28, 2021
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                                        Website: Amazon

                                        I brought my shoes just a month before and it got damage on regular use ...I brought it from Amazon and not the seller is not responding. The product says it's have 90 days warranty...what to do
                                        Puma customer support has been notified about the posted complaint.
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