Submit a Complaint
Claimed

Puma Complaints & Reviews

www.puma.com
1
Updated: Apr 15, 2026
Complaints 600
Resolved
91
Unresolved
509
So far, so good. Puma is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Puma will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Puma

Having problems with Puma?

File a complaint and get it resolved by Puma customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Puma

Puma reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jainbaba
from Delhi, Delhi
Jan 9, 2017
Report
Copy

Address: 560038
Website: [email protected]

Dear sir/ madam,

i buy a online PUMA SPORTS SHOES from flipkart.com of Rs. 1674.00 iNR
and within 4 months her stiches from uper toe is got fully damaged. it was my worst experience about it. i am not able to wear it because when i wear it i am feeling very uncomfortable so kindly known the reason of my problem so i can satisfy to your respected answer.
if you will be do so it will be highly obliged upon me.
thanking you

your truely
Abhishek chaurasia
[protected]
[protected]@gmail.com
Puma customer support has been notified about the posted complaint.
Feb 06, 2017
Sunil Mehar's response consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


ConsumerComplaints.in › Puma › Puma — My shoe sole isbroken
Puma — My shoe sole isbroken

1 Review
Su Sunil Mehar on Feb 6, 2017
Mark as Resolved

I buy puma shoes from amazon 4 month back now i see my shoe sole has broken i dont use these shoes in running or any sports activty, i dont know how is broken i m so sad performing of this shoe



Update Complaint

Post your update to complaint here.
Choose fileAdd Image
Submit
Complaint comments 0 Comments
Share0
Tweet0
Share0
Puma Logo
Puma
Customer Care Service
Customer satisfaction rating
1
%
Complaints184
Pending0
Resolved2
phone +91 80 4152 XXXX
website www.puma.com
location 500, CMH Road, Indiranagar, , Bengaluru Pete, Karnataka, India - 560038
View Full Information


Related Complaints
Puma - Bad quality of products imported from other asian countries [15]
Puma India - Poor Quality Check [9]
Puma - Product delivery [6]
Cut Store / Puma Shoes - No replacement/repair for damage in 3 months [6]
Puma - defective puma t shirt [5]
View all Puma Reviews
www.bdomains.com


Consumer Complaints | Submit Complaint | Sitemap | View full list of Companies | Latest Complaints | Updated Complaints | Terms o[censored]se | Privacy Policy | Google+

© 2016 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us
View replies
I buy puma shoes from amazon 4 month back now i see my shoe sole has broken i dont use these shoes in running or any sports activty, i dont know how is broken i m so sad performing of this shoe
Reply
I buy puma shoes from Mall only 2 month back now i see my shoes uper net is damaged.
mob-[protected]
Reply
Dear sir/ madam,

I buy PUMA SPORTS SHOES from Amritsar mall of Rs. 2980.00 iNR
and within 50 days her stiches from uper toe is got damaged. it was my worst experience about it. i am not able to wear it because when i wear it i am feeling very uncomfortable so kindly known the reason of my problem so i can satisfy to your respected answer.
if you will be do so it will be highly obliged upon me.
thanking you

your truely
GURDEEP SINGH
[protected]
gdeep.[protected]@gmail.com
Reply
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    satishkmr7860
    from Delhi, Delhi
    Dec 16, 2016
    Report
    Copy

    Address: Kurukshetra, Haryana, 136118
    Website: Puma Shoes

    I purchased a shoes from puma kurukshetra store. But unfortunately this shoe did not meet the brand standard and branding logo of shoe cum off and damaged also from the branding side. I purchased this product 16-10-16 kindly look into this matter and kindly change my product. Waiting for your revert puma team.

    Warm regards,
    Satish kumar
    Email id :- [protected]@gmail.com
    Mob :- [protected]
    Puma customer support has been notified about the posted complaint.
    Dec 27, 2016
    GP Harisha's response     Puma headset shows problem, please solve problem or return the money, Becoz Left side headset shows no transmission of music

    View replies
    Today I got recieved Puma headset at1:20pm, the problem is, left 'L' headset doesn't showing any sound/music transmission but the right ' R' headset shows music transmission, hence I can't accept this, so please return the money...
    I am not satisfied with your service
    Reply
    Sir, I purchased Puma Shoe of Rs 4500.00 from your Hazrat Ganj Lucknow Shop in April Second week, With one pair of Socks of Rs 600.00 and was gifted with a Puma Bag. in November 2016 it cracks on front side, photos enclosed. I do not have receipt be cause I trusted your Brand. Details of Purchase may be available at your Hazratgang Store.
    Reply
    My order number is [protected]and doc number is[protected] . Which reference number is SLP[protected].this is about for my puma slipper which bill dated 5 January.After half of month slipper is broken.now i want to repair or change in warnty.
    Thanku.
    yogesh
    Reply
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Divyank dubey
      Nov 7, 2016
      Report
      Copy

      Address: Mathura, Uttar Pradesh, 3207580
      Website: [email protected]

      I received the watch but it didn't work properly so I want to return this watch it's needle is broken so hanging on front .I have paid immediately but response is not satisfactory on me I thought it's job is good but I am socked I want my problem to solve I hope my problems will be solved immediately
      I shall be highly obliged your service
      Your s costumer
      Puma customer support has been notified about the posted complaint.
      Nov 07, 2016
      Updated by Divyank dubey       On 10 November
      View replies
      I had purchased a puma shoes about 4-5 months ago and the net of that shoes are already cut in 3 months so please exchange my shoes as soon as possible.
      Reply
      I have purchased a jacket, but now i want to return it.
      It's fitting is not proper.
      could you let me know how can return or replace.
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Laksh Rajput
        from Delhi, Delhi
        Oct 8, 2016
        Report
        Copy

        Address: Jammu, Jammu and Kashmir, 180001

        I got puma shoes from the wave mall jammu and it wear out in one months both the shoes...and it just make the puma not as good as the puma was if the this thing is not resolved the puma has to pay and it just breks the confidence on the brand and then i just suggest evryone to go for the other brand rather than the puma and selling of poor products cannot make u bigger it just pulls u down
        Puma customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jimmyashiya
          Aug 27, 2016
          Report
          Copy

          Website: Www.puma.in

          Sir, i brought puma ignite running shoes from samarth puma store jaipur. After few days i realise difference in shoes soles. Right foot sole's width is slightly bigger then left ones. So i go back to the store and one of the employ checkes it and accept that this is manufactring defect and told me to come two days later your shoes will be replace. But now store manager says this difference is normal and it is in every ignite shoes so i want my shoes replace plz help me.
          Puma customer support has been notified about the posted complaint.
          View replies
          Im purchase puma shoe in puma show room in Trichy, USE SBI DEBIT CARD AC NO [protected], BILL AMOUNT IS RS.6771.00 TRANSFER DETAILS 01/07/2016 POS[protected] AISHUVHARYA MARKETING TRICHY kindly refund my cash back money .
          Reply
          मुझे आपके site द्वारा offer आया की flat 40 %discount है एवं एक code आया जिससे 10% एक्स्ट्रा discount होगा मैंने आपके स्टोर से एक shoes ख़रीदा एवं वो massege उन्हें दिखाया पर उसके द्वारा बोला गया कि ये scheem सिर्फ metros के लिए है और आपको नै मिल सकती । तो आपके द्वारा ऐश मैसेज लोगो को क्यू भेजा जा रहा है जबकई आपको वो दें ही नहीं है ।
          Reply
          There is dont have any gift so plz take return
          Reply
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Muzammil Muhammed
            from New Delhi, Delhi
            Jul 27, 2016
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh, 500028
            Website: ABof

            I orderd one puma full sleves tshirt my order number is[protected]. When i call customer care. They used to tell me that. Call to them from where u have buy the product. Abof and customer cares are diffrent.?.
            View replies
            Im purchase puma shoe in puma show room in Trichy, USE SBI DEBIT CARD AC NO [protected], BILL AMOUNT IS RS.6771.00 TRANSFER DETAILS 01/07/2016 POS[protected] AISHUVHARYA MARKETING TRICHY kindly refund my cash back money .
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karthikeyan Subramani
              from Thiruvananthapuram, Kerala
              Jul 25, 2016
              Report
              Copy

              Address: 643001
              Website: Puma

              I recently purchased a puma red bull edition shoes worth oh rs/-8999. I used the shoe on for abt 5times from the day i purchased it. I found that the sole of the shoe is getting damaged. I went to the puma showroom where i purchased it. The puma store was a franchise of puma brand, and so they said me the will send photos to head office and will let me know. They had the shoe with them for 20days and gave me back stating its not manufacturing defect. I have sent mail also to puma customer care india. Whereas every time i mail them it's just creating a request no. But i'm not getting any reply from them. They say u can go to any puma store for claims. But when i go to the nearest puma showroom they ask were u purchased it n they ask me to go to the store were i purchased. I went also to direct puma showrooms in many places taking the complaint of my shoe. The puma store managers are least bothered abt their customers when u go for claims. Only at the time of purchase they are good to us. I took a wrong decision by choosing puma brand & getting a shoe worth of rs.8999/-. I will never ever get puma shoes in my life after this & also will never let the people i know in my life to get puma shoes.
              Puma customer support has been notified about the posted complaint.
              View replies
              Im purchase puma shoe in puma show room in Trichy, USE SBI DEBIT CARD AC NO [protected], BILL AMOUNT IS RS.6771.00 TRANSFER DETAILS 01/07/2016 POS[protected] AISHUVHARYA MARKETING TRICHY kindly refund my cash back money .
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vijesh Shah
                from Mumbai, Maharashtra
                Jul 19, 2016
                Report
                Copy

                Address: Mumbai City, Maharashtra, 400049
                Website: IN.PUMA.COM

                I had ordered a puma slip-on shoes a week back on their online store. It is mentioned that the delivery of the goods takes places within 3-4 working days. It's been a week, i have not yet received my order. The call centre people who talk to their consumers are very rude, they are not helpful at all. It is very disappointing and this is spoiling the name of puma as brand and also in terms of customer service. I will never every recommend any of my friends or relatives to buy a puma product online.
                Puma customer support has been notified about the posted complaint.
                View replies
                I have purchased puma slipper before 2 month my slipper's sole unpaste.plzz solve my problem. i m not expecting from the company puma i[censored]r product will this types i will not buy in future.mostly i m using the puma product since 5 years.plzzz help me
                Reply
                Im purchase puma shoe in puma show room in Trichy, USE SBI DEBIT CARD AC NO [protected], BILL AMOUNT IS RS.6771.00 TRANSFER DETAILS 01/07/2016 POS[protected] AISHUVHARYA MARKETING TRICHY kindly refund my cash back money .
                Reply
                Substandard quality of footwear provided.
                Slipers purchases slipping on any surface.
                Reply
                Mujhe mere painse wapas kr dena mujhe galat watch bhej di hai jo pic ushme lga rkhi thi wainse nahi bheji or
                Wo 2 ghante me hi band ho gyi hai ...
                Reply
                Helpful
                Found this helpful?
                4 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pankaj Sohinda
                  from Mumbai, Maharashtra
                  Jul 18, 2016
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400708
                  Website: No

                  I visited puma store in vashi inorbit mall on 16th July 2016 around 8 pm
                  I liked the shoe the one praton mercedes edition in white colour but the last size they have was 9 UK and when I asked the guy for 10 uk directly said no without checking and there was huge fight going on between employe's exchanging words arguments I was still in the store and they were busy in their own world and this started at billing counter and when I asked othe guy in the same store he replied please ask the guy who was attaining you ...wtf after that I was so angry with the behaviour and they were closing the store I was even ready to buy the size 9uk but the second guy told me not to buy since it was not the size I need and the one who I met first the store guy was forcing me to buy by saying it will lossen up by wearing and I was just left with question ...are they really fooling around with me..I was pissed and than I selected a jacket sf ferrari one and I see both the sales person are arguing and I left the store as they advs they are closing it and u wasted my time and both were of no help to me..worst experience ever...with puma.
                  Puma customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manishtulsian
                    from Gurgaon, Haryana
                    Jul 11, 2016
                    Report
                    Copy

                    Address: Jaipur, Rajasthan, 302001
                    Website: in.puma.com/contact-us

                    I am a regular customer of myntra and puma.
                    I purchased a puma shoes from myntra and
                    Was delivered to me on 16 may 2018,
                    And i am unable to wear it because the design of the product
                    Is not comfortable to wear it for long walks.

                    I wanted to return it, and informed myntra about the same.
                    But myntra's customer care service told me that
                    Hoes is used and it is a fitting issue
                    And thus they unable to return their product.

                    But according to us - this is not a fitting issue but
                    Design issue, and the shoe is not used.


                    Product details are:

                    Order no. :[protected]
                    Invoiceno. :
                    Shipment no : ml[protected]
                    Amount (rupee) : 5774

                    Kindly help to out this issue.

                    Manish tulsian
                    Puma customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      drrotela
                      from Damoh, Madhya Pradesh
                      Jul 4, 2016
                      Report
                      Copy

                      Address: Mandla, Madhya Pradesh, 481661

                      IgnitxT Shoes has tear in Front
                      Bill No:-6377
                      Date:[protected]
                      Product Name:-IgnitxT
                      Mrp:-8999/-
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tas miya
                        from Bengaluru, Karnataka
                        Jun 26, 2016
                        Report
                        Copy

                        Address: 560032
                        Website: Puma

                        I got this jacket from new bel road puma store. Within a week it started bubbling over the jacket's back. I gave for quality check and got another pull over. Same bubbling this time within a day. The manager lies saying my jacket failed in quality check and he gave on his own because it is new arrival. He says bubbling can happen by rubbing against wall. When i didn't do anything he is trying to make it look like i did it on purpose when it has happened genuinely due to your poor quality material. Before i got jacket, shoes, ferrari wallet, college leather bag. But now i quit buying puma products. Recommend same to quit for my friends.
                        Puma customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          er.ankurgarg11
                          from Delhi, Delhi
                          Jun 14, 2016
                          Report
                          Copy

                          Address: Rewari, Haryana, 123401

                          On 15 May 2016, I purchased a puma shoe from a shop (sports station SSIPL Lifestyle Pvt. Ltd.) in BMG Mall, Rewari, Haryana worth Rs 4999, It has a guarantee/warranty of 3 months.

                          But only after 1 month the shoes started to tear out, Its pasting is ripping apart, I was disappointed, so i went back to the shop from where i have purchased these shoes, BUT the shop keeper bluntly refused to replace/repair the shoe.The staff misbehaved also.

                          I contaced the PUMA customer care via email but they refused to replace the shoe and gave the reason as i have purchased the shoe from multibrand store so they can't replace.
                          Its the original shoe with bill the how can they refuse to claim warranty.

                          Please intervene.
                          Puma customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mahendra singh charan
                            from Sitarganj, Uttarakhand
                            Jun 6, 2016
                            Report
                            Copy

                            Address: Hardoi, Uttar Pradesh, 306401

                            Dear sir, I have purched puma shoe articles no .18857903 price 8999 at puma out let jodhpur sardar pura c road 17 feb 2016 I'm complaints at 10 January 2016 but no recepones at your out let many time call to your out let no but only one response mail send to customer care mail I'd your out let mail I'd [protected]@gmail.com plz resolved my complaint as soon as possible
                            Puma customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              HARRY JOSHI
                              from Dehra Dun, Uttarakhand
                              Jun 5, 2016
                              Report
                              Copy

                              Address: Dehradun, Uttarakhand, 248001

                              Hi,
                              I have purchased puma future cat ferrari size -8 from pacific mall dehradun on 11/01/2016,
                              There is a problem found on this particular model on collar lining broken.
                              Its very uncomfortable shoes which i have purchased. I am trying to log complaint on puma but my complaint not logged. But totally i am not satisfied with puma shoes quality lots of time threw this shoes my feet got cut from back side.
                              Puma customer support has been notified about the posted complaint.
                              View replies
                              I have bought your running shoes about 8 months back from your Connaught place Delhi store.
                              The top fabric has torn on its own from two places.
                              I want the shoe to be replaced as such a standard is not acceptable from a reputed international shoe company.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                avishekroy86
                                from Kolkata, West Bengal
                                May 8, 2016
                                Report
                                Copy

                                Address: Kolkata, West Bengal, 711201
                                Website: in.puma.com

                                Shoe was purchased around 2-3 months earlier. Can't imagine an international brand is manufactured from such a poor quality material. Ply refer the picture as attached. The sole front has started peeling up. Bottom portion of the sole has becoming weakened and holes are appearing and many more... Even the pasting of the sole has started detaching from its base.. Overall the company is making a fool out of the consumers by taking 2800/- rupees.
                                I want a product replacement.
                                Puma customer support has been notified about the posted complaint.
                                May 11, 2016
                                Updated by avishekroy86                                 Shoe was purchased around 2-3 months earlier. Can't imagine an international brand is manufactured from such a poor quality material. Ply refer the picture as attached. The sole front has started peeling up. Bottom portion of the sole has becoming weakened and holes are appearing and many more... Even the pasting of the sole has started detaching from its base.. Overall the company is making a fool out of the consumers by taking 2800/- rupees.
                                I want a product replacement
                                View replies
                                Shoe was purchased around 2-3 months earlier. Can't imagine an international brand is manufactured from such a poor quality material. Ply refer the picture as attached. The sole front has started peeling up. Bottom portion of the sole has becoming weakened and holes are appearing and many more... Even the pasting of the sole has started detaching from its base.. Overall the company is making a fool out of the consumers by taking 2800/- rupees.
                                I want a product replacement
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  deepansh_bansal
                                  Apr 21, 2016
                                  Report
                                  Copy

                                  Address: Pune, Maharashtra

                                  2 days ago I purchased a sandle now I'm experiencing a problem with strap size, right strap is tighter than left and now they are saying that thus piece can't be replaced cause you've used this. Also they talked in an inappropriate manner cause we are outsiders and students . Their way of talking was also unbearable . I got disappointed and left that defected piece with them . Even after saying this is deffected they convinced my saying It'll get in shape after some time usage .
                                  Puma customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tinkujib
                                    from Indore, Madhya Pradesh
                                    Apr 19, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gurgaon, Haryana
                                    Website: www.in.puma.com

                                    Hello, I am ashish sharma from indore, I have online purchase shoes in puma india official site www.in.puma.com on 11 April 2016 .my order no.[protected]. But today said your order has been cancelled due to non availability.but puma website show show this shoes in stock. This not fare pls action this company bcoz my time waste I have attached screenshot also.
                                    Apr 21, 2016
                                    Complaint marked as Resolved 
                                    No email, no call and no any updates by puma company please action this company .
                                    Puma customer support has been notified about the posted complaint.
                                    View replies

                                    Puma — Cracks in puma slippers

                                    Order no[protected] of shopclues I have ordered a puma slippers, which was delivered me with cracks in the lower base of one slipper, now what will I do with that, I want my money back in my account.
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      dr.khan
                                      from Mumbai, Maharashtra
                                      Apr 8, 2016
                                      Report
                                      Copy

                                      Address: Gwalior, Madhya Pradesh, 474001
                                      Website: in.puma.com

                                      Dear Puma
                                      I bought a pair of shoes, on [date]. I have discovered that the [item] has the following problem: it was torn or got a hole after a couple of wearing.
                                      The Consumer Rights Act makes it an implied term of the contract that goods be as described, of satisfactory quality, durability and fit for purpose.
                                      As you are in breach of contract
                                      I am entitled to have the item replaced and I would request that you confirm that you will do this within the next seven days.
                                      I also require you to confirm whether you will arrange for the [item] to be collected or will reimburse me for the cost of returning it.
                                      I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of this letter.
                                      I'm enclosing the snap shot of my defected shoe and invoice.

                                      Yours faithfully,
                                      Iqbal Khan
                                      English Zone
                                      Gwalior M.P.
                                      Call on: [protected]
                                      Puma customer support has been notified about the posted complaint.
                                      Feb 26, 2016
                                      Ajay Godara's response                                       Shoe cracking
                                      Feb 26, 2016
                                      Ajay Godara's response                                       Shoe cracking
                                      View replies
                                      the worst experience with puma. i won`t recommend anyone to buy its shoes.
                                      see my shoes that cost 89999rupees got torn after a couple of weraring.
                                      i feel cheated by
                                      Reply
                                      There is crack at right shoes
                                      Reply

                                      Puma — Flop

                                      I got a duplicate order,
                                      Reply

                                      Puma — Puma sports shoe different size and different item

                                      Hi Sir, This is srinivasu muvva, i was booked puma 18877301 sports shoe.the size is 9 but i received 6 size and clour also different.plz help me. this is my no [protected], [protected]
                                      Reply

                                      Puma — Slipper open from front

                                      Sir I have purchase a slipper worth Rs 1400 from puma store about 20 days ago Nd now that was open from front side Plz help me by replacing that
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        Indrajeet Giri
                                        from Bardoli, Gujarat
                                        Apr 5, 2016
                                        Report
                                        Copy

                                        Address: Indore, Madhya Pradesh, 452003
                                        Website: snapdeal

                                        Sir i have bought puma TX-3 shoes from snapdeal online, but there are some defects coming on shoes and upper layer of shoes is looking very bad i have attached photo of shoes. Snaldeal replied that they will not resolve my problem because they have only 7 days retufn policy. As a warranty terms of puma it is under 3 month of purchase, so please help me sir i have attached my online invoice also..

                                        i want to replace this shoes..
                                        Puma customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Indrajeet Giri,

                                        Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

                                        Regards,
                                        Team Snapdeal
                                        Reply
                                        Puma shoes company I have purchased at 17 feb 2016 puma shoes article no.18857903 interested XT core .Rs. 8999 but shoes quality very poor I'm complaints dealrs manufacturing defects so my shoes replacement but no response u r side so I sajast no bady purched puma shoes
                                        Reply

                                        Puma — Remove Pasting of Shoe sole

                                        Puma Shoes wer bye 30 Mar 2015, Within 5 month removing it's pastiong of sole, so i need replacement of shoe .
                                        Reply

                                        Puma — Puma shoe shole departing

                                        Hello, sir
                                        this puma shoe even not use much and sole start departing...both shoe
                                        Reply

                                        Puma — Gift card

                                        Hi, Why is puma gift card not acceptable in puma franchise and online ?. And why are customer complaints not receiving the email reply. Regards, Anantha
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        5 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Catwalk Shoes
                                          1.1
                                          (61)
                                          Digaaz
                                          2.9
                                          (26)
                                          Da Milano Leathers
                                          1
                                          (50)