Claimed

PunBus / Punjab Roadways Complaints & Reviews

1
Updated: Apr 19, 2025
Complaints 461
Resolved
8
Unresolved
453
Contacts

File a complaint to PunBus / Punjab Roadways

Having problems with PunBus / Punjab Roadways?

File a complaint and get it resolved by PunBus / Punjab Roadways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PunBus / Punjab Roadways reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arya Swan
Oct 13, 2021
Report
Copy

Kindly hire conductors and drivers of good moral values and character and please teach them how to talk. It's never too late for improvement.
PunBus / Punjab Roadways customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kulbhushan Garha
    Oct 13, 2021
    Report
    Copy

    Bai thoda parhya likhya staff rakh leya karo. Eve anpad gawaar driver te conductor rakhe hoye. Very low standard.
    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kulbhushan Garha
      Oct 13, 2021
      Report
      Copy

      Bai nangal dam to hoshiarpur takk route 2:30 vaje de laage wala. Driver ik sardaar c. Meri mother aur sister naal bohat galt tareeke naal gal kiti driver ne. Kisi ne pehla seat thalle kooda suttya pya c. Baad vich asi us jagah te baith gye ta usne galt bolya . Tusi kise nu bina dekhe kidda iljaam laa sakde koi is nu dasso. Anpad ik no. da. Asi ta shareefi dikhayi kuch bole ni. Kisi din par pai janiya kise kol ede. Thoda saleeka sikhayo apne staff nu .
      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Advocate Ravneet
        from Chandigarh, Punjab
        Oct 9, 2021
        Report
        Copy

        Address: Chandigarh
        Website: Nothing

        Hi I am advocate Ravneet, I am traveling with pun bus Chandigarh to Amritsar . The driver nd conductor behaviour is very rude they misbehave me in front of passanger of every bus due to my bag, nd they are also not allow to sit me on second set because they said there is some special person sit
        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Arshveer singh
          from Sirsa, Haryana
          Oct 8, 2021
          Report
          Copy

          I had to travel from sirsa to ludhiana on 08/10/21. I asked at the ticket counter they said punbus no PB10DA5743 will depart in 15 minutes and gave a ticket on 07:53 while the actual time of departure was 8:35. When after 20 minutes i asked why the bus was not departing they said "jyada kahli ta duji bus laila" and again gave me false information that this ticket would be valid in new bus but it was not valid i again had to buy a new ticket. So it cost me double the money and wastage of my time and mentally harassed me. I hope strict action will be taken and compensation will be paid. I m attaching ticket and pic of bus no
          +2 photos
          PunBus / Punjab Roadways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nitik sinha
            Sep 29, 2021
            Report
            Copy

            I'm students of DAV College chandigarh sector 10, I'm applying for students pass
            But the said I'm not applicable for students pass . And I have to form general bus pass from Ropar to chandigarh . My parents can't pay 2100 amount on monthly basis .

            I request you to please pay attention to this topic there are lots of students who daily going from Ropar to chandigarh .
            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shirish bhardwaj
              Sep 20, 2021
              Report
              Copy

              My mom was travelling from chandigarh to bilaspur conductor took money didn't given ticket on been asking why hes making excuses and then refusing.
              i have added a video proof also please look into it .
              Bus no- PB65AT 4068
              route-Chandigarh to manali
              PunBus / Punjab Roadways customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vicky19821982
                from Amritsar, Punjab
                Sep 19, 2021
                Report
                Copy

                Good afternoon
                today i travel from frz to asr on the govt bus bus : 9819 c: pc262 d:dp69 i show the addrhar card of my wife and my daughter to the bus conductor bus he says i am not accept the addhar card in mobile show me your addhar card hard copy plz tell me in which law is written you not carry your paper in phone as a soft copy due to affrd of lose the document and he insulting me in the full bus plz take the stickely action on the bus conductor and refund me the payment of these tickets
                PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Simran kaler
                  Sep 8, 2021
                  Report
                  Copy

                  Address: Samrala

                  Reapectwd sir,

                  I want to inform you that many of the punjab roadways buses leave the bus stand of khamano and take flyover .
                  I want to ask why this is so ? On this bus stand people from many villages come to seek the facility but theae drivers do not care . They just leave the people and hemce we often get late from worl places . Bus number PB10 BY 6189 is one of then amd when we asked why they do so they just yell at us .
                  I hope you will see this complaint and woek upon it .
                  Regards
                  Thankyou
                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Parveen Athmai
                    from Ludhiana, Punjab
                    Sep 5, 2021
                    Report
                    Copy

                    Address: Jalandhar

                    Dear sir
                    Today I traveled from Nangal to Hoshiarpur.I had digital aadhar card in my mobile.But the conductor refused to accept him. and charge me ticket money.What is the use of Digital India if digital proof is not to be accepted?
                    And on the bus I feel ashamed
                    My name is Seema Devi and My Daughter Harshita.My husband and my son were also together.I am also attaching the ticket for proof.

                    My m no [protected]
                    +1 photos
                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Monikamrani
                      Sep 3, 2021
                      Report
                      Copy

                      Dear sir

                      There is a very poor bus service from nakodar to ludhiana especially in the evening time. Roadways bus whose time is generally 5:20 mostly miss. We have to wait for 40-45 mintues to get a bus. Please do the regular bus service in the evening time(5:20).

                      Regards
                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jainender Kushwaha
                        Sep 2, 2021
                        Report
                        Copy

                        Address: Focal point jalandhar

                        I am J. KUMAR traveling from beast Batala bypass to batala dt 02.09.21 at 15.00 hr bus no PB06AT2859 Bus will fully with passengers but some seats are vacant due to driver or contractor will carry his Owen articles on those seats. I argue then he drop me at road flew km after that I take lift and go another stop and take new bus.
                        I am requesting kindly take action this kind of driver's or contractors.
                        Bus has been batala depo.
                        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ravinder_4531
                          Sep 1, 2021
                          Report
                          Copy

                          Address: 10783, Kot Mangal singh.. 9876069325

                          Hlo sir.. I m ravinder kaur working as govt teacher at ghulal near samrala..eh bus conductor bus properly nhi rokda.. I m 4 month pregnent.. Is ton ilaava kise nu koi v physical problem ho skdi aa.. Utto j bus rokan nu keha tan kehnda k bus stand ton phr leya kro bus..umeed aa k koi step laoge.. ghto ght boln da treeka sikh laina chahida eda de bandeya nu..
                          Tuhade jwaab di umeed krdi aa.. Dhanwaad..
                          Bus di ticket nal add kr rhi haan..
                          +1 photos
                          PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subah Chauhan
                            Aug 23, 2021
                            Report
                            Copy

                            Requested sir, from jalandhar to Mukerian at 2:20PM or 2:30 PM Punjab Roadways bus conductor didn't let passenger to board the bus and told the passenger to take on private bus even in morning at 7:38 am bus conductor refused that bus is going to jalandhar. I am not sure Nawanshahr written on front of bus, stop on jalandhar Bus stand or not but bus conductor told me NOT
                            Hope you look forward it.
                            Thank you
                            Your Faithfully
                            Local Passengers
                            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              Upinder Sharma
                              Aug 20, 2021
                              Report
                              Copy

                              Respected Sir

                              I am writing to inform you of the completely inappropriate behavior of on your bus Conductor or drivers. I was not able to obtain his name, but I believe he will be easily identifiable from the following information Driver ID-CTD 129 and Conductor Id-PC121 bus No 8646

                              On the morning of thusday, august 19th, I have ridden this bus from bus stand patiala @9:10 am to Mohali every day for years, so I am well acquainted with your bus driver,

                              Firstly i have complain that The bus driver did not stop any bus stop in the route of patiala to mohali I notified several times to him that he had missed stop, and he proceeded to yell at me. Even though I repeatedly asked him to stop the bus, he continued to drive, finally stopping the bus at the next stop .

                              Secondly yesterday the conductor has misbehave with. The lady, he rudely abusing the lady and when i told him not to talk like this he again shouting on me and the lady his bad behavior was unacceptable, and that you will take appropriate steps to punish him I would appreciate if the driver and conductor both will be punish and not this will happen again

                              Thanking u
                              PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Q
                                qwerty00
                                Aug 20, 2021
                                Report
                                Copy

                                Address: Sidhwan Bet 142033

                                Dear Sir/Mam,

                                Sir i have complaint about the staff of the PUNBUS number PB10FV4003.
                                Today i went Sidhwan Bet main chowk to see off my mother, sister and her kids. Her kids ask me for water and i took them with me to give them water from the shop outside the road. when they drink water then the bus (PB10FV4003) was come at 11.59am. my sister told to the conducter that my kids are coming please wait for few seconds but conducter denied it. when bus was started running at that time i reached there and my sister ask again to conducter to stop the bus but he didnot stop. then i follow the bus on bike caring all to he next stop which is Abbupura. when i reached there at 12.04 pm then the driver runs the bus immidaitly even also conducter see that we are reached there before bus leaving. but he can't wait and the gone. after that i catch them in malsiha bajan 12.10pm . when i ask the question to the driver for hurry then he misbehave with me. i have full prof of all this incidence. i request to you that please give the suitable lession to the all staff of the bus. (Note - the time of first two stops are the idea, but the time of Malsiha bajan 12.10pm is exact canfirm time)
                                THANK YOU
                                as your best service hopper
                                Balkar Singh
                                [protected]
                                [protected]@gmail.com
                                PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                They have the ### bus service I have ever seen. There conductors and drivers are very ill mannered people they don9;t even know how to talk and behave properly. Punjab Roadways should stop there public services buses if they can9;t provide a GOOD SERVICE to the CUSTOMER.

                                They also misbehave and used abusive language with me too and I will boycot your bus services from now on and also tell others about your ### services so that they don9;t have to face what we have to face there.
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  bhundrigurpal
                                  Aug 17, 2021
                                  Report
                                  Copy

                                  Address: bhundri sidhwan bet

                                  Sidhwan bet to ludhiana bus service stopped for no reason n intimation daily passngers waiting but bus not arriving why service stopped its total inconvenient to daily passengers i have to keep on waiting fr 2hours faily
                                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    peace on earth
                                    Aug 5, 2021
                                    Report
                                    Copy

                                    Address: Khanna

                                    I am a law student and I was standing on the khanna bus stand from 8:20 am to 9:00 am and from there so many busses passed but not even a single bus stopped there and those buses were not even half filled.
                                    Everyday so many ladies have to suffer the same situation . And the behaviour of the conductors towards the ladies is very poor.
                                    I dont understand that what mistake we have committed. As providing free services of buses in PRTC was the decision of the Punjab Government only . We women's didn't forced them to do so. If you are providing the benefit so it must be fulfilled in a proper way. This purpose should be implemented in a proper way .
                                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harman K
                                      Aug 1, 2021
                                      Report
                                      Copy

                                      The bus conductor doesn't accept adhaar card and forcibly asking for although its free for women/girls. These are useless fellows you hire. Why don't you have some requirements.

                                      Bus details: PB02 DQ 3761

                                      He doesn't respect women and Misbehave
                                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gurnoor Dhillon
                                        Jul 31, 2021
                                        Report
                                        Copy

                                        Address: Rayya

                                        They do not stop bus at bus stand . I m student, i m vry irritate when i miss my class .I stand there about minimum 1 hour at bus stand daily as well as too much passengers same as me . Please solve my probem as soon as possible
                                        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit