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PunBus / Punjab Roadways Complaints & Reviews

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Last updated Mar 3, 2024
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PunBus / Punjab Roadways Phone Numbers

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+91 11 4482 0000
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PunBus / Punjab Roadways Head Office Address

Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India
160017

PunBus / Punjab Roadways reviews & complaints page 20

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S
Shubham.Gupta.NITJ
from Delhi, Delhi
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money deducted from paytm but no ticket was issued by punbus - travelyaari

Address:Chandigarh, Chandigarh
Website:www.punbusonline.com

Punbus order id: tys_5819352
My money was deducted from my paytm account linked with [protected] but no ticket was issued. This is really inconvenient. I tried calling their helpline but couldnt connect to them.
Really poor support and i am really disappointed.
I had to leave the next morning and now my money is stuck, not every customer has extra money to book another ticket. Hated the experience, atleast a support team...
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V
VArunsood2018
from Jagraon, Punjab
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looting indirectly

Respected sir,
I am varun sood travelling from chandigarh to Delhi on punbus. I recently reached oasis fast food karnal. But when i reached the outlets. They are obly selling imported stuff and whatever they are selling indian. They are selling above Maximum retail price. Please take some action as these people are looting common person and causing discomfort to the travellers....
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S
sanjeev r
from Patiala, Punjab
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not stopping even at their stops.

Dear Sir/Mam
I'm a student of engineering and I daily travel from Kartarpur to Jalandhar and vice versa. Today[protected], When I was coming to Kartarpur, I was inside the bus for about 15 minutes and very close to my destination (Kartarpur), But after checking my pass he said Kartarpur nhi rukni bus. And then he stop the Bus almost 2 Km away from Kartarpur.
So it is very shameful, Specially their attitude towards the passengers....
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M
mk4515009
from Sikar, Rajasthan
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against conductor behavior

Address:Sri Ganganagar, Rajasthan, 335062

My name is manoj last day i visit abohar (Punjab) to hanumangarh (Rajasthan) date[protected] time 7 pm in punjab roadways bus. Bus number is pb 30 g9811. Bus conductor can’t stop on my bus stop. When i say plz stop this is my bus stop he say “ bus tan pehla hi wali let hai hun tu utrega tan hor let hoju “ when other people say then he stoppes on 5 km on dholipal village. When i said i complaint u then he say “ sada kuj nahi ho skda...
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S
sdenitin
from Shimla, Himachal Pradesh
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regarding non issuing of ticket for tanda in bus no pb08ec1631 by conductor

Address:Jalandhar, Punjab, 144001

As everyday i was at bus stand to travel to my destination. I was at counter of pathankot/jammu where bus no pb08ec1631 was at the counter and conductor was issuing tickets to passengers. I asked ticket for tanda which is on the way to pathankot but mr conductor refuses me to issue the ticket and said that i will only issue tickets for pathankot anf jammu and you cant sit in thr bus and argues with me and starting uttering very bad words...
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M
Manisss
from Ludhiana, Punjab
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passenger been issued status report instead a proper ticket

Address:141101
Website:Punbus

Hi there I took bus no..PB10CG9048
From Tarn tartan to moga around 4:10pm
To moga... conductor was bit rude and unspeakable..
I paid him 100 rs and he give me a status report of his work/journey print instead of
A genuine bus ticket..
I asked him twice but he laughed and never come back to me with ticket .. even the driver is using his mobile phone with one hand and driving the bus with single hand totally...
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P
Palwindergill
from Lucknow, Uttar Pradesh
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conductor

Address:Amritsar, Punjab, 143001

Conductor return money have ticket because i m sit back off conductor seat

He is saying that have authority u cant sit on these seat or i[censored] want to sit go back otherwise u go down i dont want to travel with u i dont knw name of conductor. Here i am attached ticket which he gave but return back i am traveling jalandhar to amritsar
Punbus/punjab roadways/kms
Pb02 bs 9834...
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R
Ruchi Malhotra
from Hoshiarpur, Punjab
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I'm complaining about misbehaving of bus staff with students

Today i experienced a very stupid thing with punjab roadways bus...
I was travelling from jalandhar to phagwara in bus no. Pb10gx5375
Timing : 3:40 approx
Date: 5 sept. 2018

...
As a student and a pass holder of punbus, we have permission to travel in punbus..

And punbus started their new buses white in colour...
And today as me and some other students were just entered in the...
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V
Vsachdeva
from Phagwara, Punjab
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unnecessary stoppage of buses on dhaba ludhiana chandigarh route

I want a daily passenger who travels daily from chandigarh to ludhiana and back to chandigarh the same day.
I travel in almost all public transport.
My problem is the buses stop on dhaba (Earlier balbir dhaba for 5-10 minutea and now on mittran da dhaba for 15-20 minutes), but why these stops are stoped???
Unnecesarily there is delay.. Kindly accept my complaint and do the needful act....
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A
Anup Narain Rambani
from Phagwara, Punjab
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behaviour of bus conductor

Address:Amritsar, Punjab, 143022

On 3 Aug 2018 i was travelling from Jalandhar to Amritsar. I requestes the conductor to let me get down prior to Tara wala pul. Ut he refused since there is no bus stand there. I requested him again since my wife was waiting there to pick me up. On this conductor became aggressive ans used abisive languge. However the driver stopped the bus and let me get down but i was stunned by the behaviour of the conductor. I am serving in BSF and presently...
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S
siddhunapster
from Adampur, Punjab
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conductor misbehave of bus no pb02 cr 7029

Address:Fatehgarh Sahib, Punjab, 140406
Website:www.punbusonline.com

We bought two tickekt of volvo from isbt kashmiri gate new delhi to sirhind. Conductor asked 10rs for loading luggage. When bus arrived sirhind at 11:50 pm. We request for stopping bus. Driver is very gentle he stopped but conductor absued me and my friend and not opened the door of bus.
He shouted and said bus would be stopped 1-2km apart from sirhind for inconvening ours. Because he know their is no auto facilities from this place.br...
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J
Jaskirat Singh walia
from Hoshiarpur, Punjab
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refund against tickets cancelled

Address:Amritsar, Punjab

My name is Jaskirat Singh and my contact no is [protected] Bus tickets no[protected] is booking Amritsar to Chandigarh seat no 9 and rs 594 . I booked ticket on 15 july at 12:30pm from amritsar to chandigarh. But today at beas bus faced engine failure due to which i was not able to reach chandigarh today and faced lot of issues. So it’s a request to please refund my money at my account. I will be highly thankful to you....
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R
Raju2430
from Noida, Uttar Pradesh
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misbehaving by conductor

Pb08cx5856. Complain against misbehaving by conductor of this bus in delhi at 11.50 pm 30.06.2018. I was first in window although he told me that he will not give me ticket. He will give the tickets only to jalandhar passenger. He told this is my bus i will give tickets whom i want. We create some objections then he started misbehaving with us. Please take action against conductor. I asked his name but either he does not told and he does...
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A
AmandeepMalhi
from Bhogpur, Punjab
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bus conductor refused to give me ticket

Address:144207

Pb 12y 1627 bus starting from chandigarh at 11:40 am saturday 30th june 2018.

We were waiting in a proper queue for getting our tickets for almost an hour. The conductor started giving tickets.

When there was my turn to get ticket the conductor bluntly refused to give me ticket and misbehaved with me as well. I was not asking for any short fare tickets my destination was 180 kms for two people (840 rs) from...
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H
Hjangra
from Sonipat, Haryana
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harassment to passengers

Address:Chandigarh, Punjab, 160002

I am traveling daily chandigarh to ludhiana in punjab roadways, the buses which departures after 5pm the mostly seat no.1 to 8 force full taken by roadways employees, no one having tickets, today they exchange harassing words with me, i am traveling standing even i have ticket, why this people having seat even they are traveling without tickets, please take necessary...
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N
Nikhil Wahi
from Chandigarh, Chandigarh
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extra charges for baggage

As per terms there are no extra charges for baggage upto 20kg per passenger. However the conductor for the bus route delhi to ludhiana on 8th june, 2018 departing at 2:15pm charged rs 10 each. It may not be a big amount but its clear violation of the terms and conditions. When confronted, he argued if you dont pay then your baggage cannot be let on the bus.

Please look into it....
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G
GJ Gaurav
from Ludhiana, Punjab
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charging extra charges

Address:141001

Dear sir/madam

I am traveling with my office colleague from ludhiana to kharar on[protected]. We take tickets from ludhiana to kharar afterwards i take 1 ticket from kharar to chandigarh conductor charged me rs 30 but buse fare is rs 25. He give me e-ticket of rs 25 and also give me 1 manual ticket amounted rs 5. When i asked for extra charging he said that today rate increases by rs 5. When i came bàck from chandigarh to...
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M
Mehak.preet
from New Delhi, Delhi
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refund of ticket number: 464218193602

Address:Amritsar, Punjab, 143001
Website:www.punbusonline.com

Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket...
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N
Nikhil Luthra
from Dhariwal, Punjab
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misbehaving with lady

Address:Jalandhar, Punjab

Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar...
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G
Gagandeep27
from Mohali, Punjab
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taking too much time in having lunch and dinner at dhabhas

Address:Shahid Bhagat Singh Nagar, Punjab

This is to bring in your notice that the every punjab roadways bus stops at some dhaba near balachaur and the drivers take nearly half an hour to have their meals.
First of all they drive tok slow, then at that place they take a lot of time to have their meal and tea. Ideally it should take 3 hours to travel but they nearly take.
I would request you to take care of time of the people as they have some one waiting at their...
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