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PunBus / Punjab Roadways Complaints & Reviews

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Last updated Mar 3, 2024
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PunBus / Punjab Roadways Phone Numbers

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+91 11 4482 0000
94
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PunBus / Punjab Roadways Website

PunBus / Punjab Roadways Head Office Address

Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India
160017

PunBus / Punjab Roadways reviews & complaints page 19

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N
Naresh goldy 2213
from Mumbai, Maharashtra
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behavior of conductors

Address:Bathinda, Bathinda, Punjab, 150001

Here is big problem on the rout of sri muktsar sahib to bathinda.. The behavior of conducters is very ruff and rude... Today 29/08/19 they not accept bus pass they allow only 10 students to bring in the bus they are very rude 😠😠... Some time local buses are not stop on stoppages becoz of students.. I humbly request you to kindly take some action on it and make our punjab best...
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A
Apurvapal
from Firozpur, Punjab
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bus cancellation and refund policies

Address:Chandigarh, Chandigarh, 160036

Few days back i booked an ac volvo of punbus travelling from chandigarh to jalandhar from punbus for my old grandparents. I thought of being responsible and booked online tickets from travelyaari to keep them away from hassel of standing in queue. The bus got cancelled without any prior information and kept us waiting. After that i had to buy ticketed again for another bus which was after 1 and a half hour later. Now there is no sign of refund,...
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N
Nikkkasd
from Chandigarh, Chandigarh
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conductor lied about timing

I'm traveling from ludhiana to chandigarh, i had to reach chandigarh by 4 pm, especially asked conductor how much time it'll take, he promised that it'll reach chandigarh in 2 hours, 3 hours already passed and it just reached morinda, i had to go to the office by 4 pm, they just harassed me. Upon asking the conductor he just misbehaved with me and replied to just shut the mouth, we don't know how much time it'll take, just sit quietly.br...
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M
MK@**11
from Panipat, Haryana
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misbehave of bus conductor

Address:Ludhiana, Punjab, 141002

To
The gm
Punjab roadways
Punjab

Respected sir,

I want to bring your kind attention towards misbehaviour of conductor. I am a daily pass holder. I use to travel daily from samrala to ludhiana. Yesterday evening, i got the bus and searched number as well from ticket provider. But when conductor named - balvir singh came in the bus he started fight with me due to seat number. He used abusive...
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A
ank94
from Gurgaon, Haryana
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senior citizen ticket not issued by conductor

Address:Jind, Jind, Haryana, 126112

I am a senior citizen women. When i travel amritsar to atari by punjab roadways, i demand a senior citizen cocessional ticket with produces a valid i card of senior citizen to cunductor, but he refused to give concessional ticket. Take full fare to me and give me full ticket instead of half ticket. Please take necessary action against him and send me the final decision of department. My contact no [protected]. [protected]....
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S
Sourav Mohil
from Hoshiarpur, Punjab
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boarding out at the wrong station

Dear Sir,
As per the subject cited above, i hereby submit my complaint against the conductor of the PUNBUS (Punjab Roadways) no. PB 06 AS 8776. As i have to reach at Jalandhar bypass in Ludhiana for some personal work, but the conductor of the bus ( No. mentioned above) did not stopped the bus at the desired station and boarded me out at some wrong station, that cause me financial and physical harrasement. Kindly look into the matter...
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Address:PUNBUS / Travelyari

Booked a PUNBUS dated:19.05.2019 PNR no.[protected].
Receive a Message From PUNBUS that BUS has been Cancelled just before 30 minutes of departure time.

Now 27 days has been Passed but Still not getting my refund.
For online ticket booking PUNBUS redirects to Travelyari.
Now i following up with travelyari they are saying PUNBUS is a GOVT. Service they Takes Much time for Approval once Aproved by PUNBUS...
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D
Dricha
from Jabalpur, Madhya Pradesh
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theft in bus

Address:462023

Dear Team,

I made a trip from Rajpura Punjab to Delhi on 9th June 2019 on bus number PB-08 EE 9258 ticket was booked through travelyari.com and my Rs 5000 has been stolen on the journey by the fellow passenger sitting next to me, can you please help me with this?
The bus should be equipped with CCTV camera can you please check the details and let me know about it. more will be filling a police complaint, from last 24...
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D
Dricha
from Jabalpur, Madhya Pradesh
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theft

Address:462023

Dear Team,

I made travel on the following booking and my Rs 5000 has been stolen on the journey by the fellow passenger sitting next to me, can you please help me with this?
The bus should be equipped with CCTV camera can you please check the details and let me know about it. else will be filling a police complaint, from last 24 hours I have been calling your customer care numbers but no help has been provided. br...
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I
Izles
from Baddi, Himachal Pradesh
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misbehaviour and fraud complaint against conductor

Address:177220

Bus no-pb65 at2921, w. Bill:1182212, mac-id: 94220715
Depot code: ngl, date: 13/05/19

I was travelling from chandigarh to ajouli via pun-bus at 9:52 am from chandigarh. I took ticket to ajouli, gave 200 and took balance 60 rs. But they gave me totally damaged 50 rs back, but i immediately approached to change that note.

They said, he will change the note in bus. Then i sat in bus.. After some time, whwn...
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S
sukha bansal
from Mumbai, Maharashtra
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conductor give ticket next bus stop due to 5 rupees extra charges

Address:Village Mahain P.O. Khamera Teh Anandpur Sahib, Rupnagar, Punjab, 140133

Dear consumer court/ roadways department

Today, i'm travel ropar to dher in punjab roadways bus. I request to conducter for dher bus stop ticket but conducter give bhupali bus stop ticket. Ropar to dher bus charges are 55 rupees and bhupanli 60 rupees. Maybe they haven't 5 rupees coin and they don't tell to me for 5 rupees coin or without any talk give ticket to me.in punjab roadways other buses are given dher bus stop ticket...
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A
Akshdeep Singh sekhon
from Mumbai, Maharashtra
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bus service

Address:Amritsar, Punjab

Sir,
Very sadly i want to bring it to your notice that the punjab roadways service at amritsar to mehta route is very bad, seats are torn bus condition is very bad. The buses are more like scrap. But ticketprice is same as other buses. So please provide a new bus to this route. And also train your staff to be polite. I'll be very grateful if you please solve this problem....
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B
bdogra
from Delhi, Delhi
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refund not processed since jan 2019

Address:Chandigarh (ISBT Sector 17) Sector-17, Chandigarh - 160 017, Chandigarh, Punjab, 160101

I booked a online ticket with punbus for journey date mon, 28 jan 2019 and the following pnr:[protected] and ticket no:[protected]. The bus was cancelled by punbus for the said trip and i was forced to buy a new ticket at the counter for punbus again for an alternate bus arranged (Ticket attached) for the same time at date. Firstly no one from punbus informed the online booking users that the bus was cancelled until the last min,...
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H
Harj000
from Delhi, Delhi
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bus conductor charge extra 5 rupee from ticket

Hi i am travelling from mohali to phagwara with punjab roadways pb029836 (As displayed in ticket) bus conductor of this bus charging 5 rupee extra from some passengers including me and if we ask why is that he said bus fares gone up for instance i paid 140 rupee for my journey but 135 rupee displayed on tickets. Need an answers for this. And please don’t just ignore my complaint.

Regards...
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P
Pooja Mahan
from Karnal, Haryana
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misbehave by inquiry team member

Address:HM 41, phase 5, sector-59 Mohali, Chandigarh, Punjab, 160059
Website:[email protected]

We have booked two seats in punbus hoshiarpur depot time 9:55am 04/03/2019 as per given attachment. When we call inquiry team for asking bus route, his behaviour was too rude with us (He said "mai thuada theka leya hai"). We missed bus because of not exact gudiance given by him. For this inconvenience our 1190rs amount is totally waste.. Hopefully this complaint must be registered. We will be waiting for ur action..
Thanks!!...
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Y
Yogesh ßadhan
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very rude and offensive driver

I am frequent traveller of punbus volvo from delhi to chandigarh.
I would like to share a very bad incident i had with punbus. I boareded punbus from delhi to chandigarh 02-03-19 // 1525 departure. He made 05 minutes halt at karnal oasis and after that he was shouting on passengers to board quickly in a very rude manner as if they are cattles.
I hope some action will be taken against such annoying employees...
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A
akhilcool
from Gurgaon, Haryana
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non refund of cancelled ticket

Address:New Delhi, Delhi

I had booked a bus from delhi to jalandhar on 30th nov 2018. Journey date was, 2nd of dec 2018. My mticket no is 1946403 and pnr no. Is[protected].

But the bus trip canceled on 2nd dec. I got the message just before the bus scheduled time that bus have been cnacelled and full refund process have been initiated. I took the next volvo for the same.

But i have not recieved the refund amount till now. Let me know...
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S
shrikant harit
from Kanpur, Uttar Pradesh
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conductor misbehaviour

Dear sir me bus no pb 10gk6544 me ambala se delhi ke liye baitha maine ticket li delhi me meri wife or 3 year ke beti sath me thi conductior ne 3 year ke meri beti ki ticket lene ke liye kaha jo ki only 3 year ki he maine kaha thek he dedo but seat nahi milegi conductior ne kaha mere sath or meri wife ke sath kafi gaali deke misbehaviour se bat ki or hme pepli bus stand pe utaar diya gya or kuch gundo ke sath pepli bus stand pe maar petai...
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J
Jatingarg92
from Brahmapur, Odisha
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misbehaviour with passengers and not allowing passengers to sit

Conductor and bus driver of bus no. Pb 10 gx 6854 from chandigarh to shimla are misbehaving with passengers and not allowing passengers to sit enroute even till solan. It seems as if it is their private carrier and not the government one spoling the name of punjab government. Kindly provide adequate public relations savings to them and take appropriate actions against them, so that passengers donot suffer and in future they donot do such...
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R
Raman Berry
from Amritsar, Punjab
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dropped off at different location

While booking ticket i selected ludhiana bus depot, when i boarded in bus i came to know that dropping is at sherpur chowk. Like i was shocked. It's really disappointed that punbus misguide the passenger while booking online but reality is different.
Tickets no[protected]
Pnr no.[protected]
Bus no. Pb08 ec 1649

Personal details
Raman berry
[protected]
[protected]@gmail.com...
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