PunBus / Punjab Roadways Complaints & Reviews

Bus no. Pb08bz8750
Today i am traveling from nawashehar to jalandhar city. Time approx 2-2.15 pm i am taking the bus from nawashehar and conductor cut my ticket at banga to jalandhar ticket price 70 but taking 100 rs or provide me 55rs ticket banga to jalandhar, then i am asking for provide me ticket nawashehar to juc that time he weill starting me using abusing languages continousely and after that attack me again and again

I bought a ticket to chandigarh from ludhiana from ticket counter on 17.01.2020 via bus no. 9746 ticket no. 00105732. The ticket officer has charged me amounting to rs.125 for said journey. However when i board the bus, the conducter inside the bus has collected rs.120 for same journey from pessenger next to me. When i asked him the reason, he has nothing to say about it. Kindly look at this, how can punbus charged different amount ticket for same boarding and destination.

Respected sir,
Am anil kumar
Traveling from chandigarh to hoshiyarpur with my wife
At punjab roadways bus 3824
Pc148
Chandigarh to pthankat
Early morning 9:00 am ticket provided but seat number no provided.
I have already that ticket
After 12 hours continew journey why i facing trouble in punjab roadways buses after pay 370 rs
There is no system
What we not paying u our money
Or time
I have ticket and plzz resolved my issue and take immediate action otherwise i want create this issue in media gernalism
Email:- [protected]@gmail.com

Dear mam/sir,
I am an ielts teacher at an ielts centre in jalandhar. As i have to commute from beas to jalandhar daily, i opted for getting the daily pass which apparently proves us with 50% discount on our tickets. But lately the conductors and drivers are misbehaving and threatening the people, especially the youngsters. They're simply not letting us enter the bus and not giving us any valid excuse. Being a solo woman passanger, sometimes i feel terrified by their behaviour. We, the daily commuters, would be really glad if you can solve this issue. Hoping to get a quick response from your side,
Name-komal dhillon
Email-k. [protected]@gmail.com
Daily route bus - amritsar ro jalandhar

Here is big problem on the rout of sri muktsar sahib to bathinda.. The behavior of conducters is very ruff and rude... Today 29/08/19 they not accept bus pass they allow only 10 students to bring in the bus they are very rude 😠😠... Some time local buses are not stop on stoppages becoz of students.. I humbly request you to kindly take some action on it and make our punjab best

Few days back i booked an ac volvo of punbus travelling from chandigarh to jalandhar from punbus for my old grandparents. I thought of being responsible and booked online tickets from travelyaari to keep them away from hassel of standing in queue. The bus got cancelled without any prior information and kept us waiting. After that i had to buy ticketed again for another bus which was after 1 and a half hour later. Now there is no sign of refund,...

I'm traveling from ludhiana to chandigarh, i had to reach chandigarh by 4 pm, especially asked conductor how much time it'll take, he promised that it'll reach chandigarh in 2 hours, 3 hours already passed and it just reached morinda, i had to go to the office by 4 pm, they just harassed me. Upon asking the conductor he just misbehaved with me and replied to just shut the mouth, we don't know how much time it'll take, just sit quietly.
Pb05r 8851

To
The gm
Punjab roadways
Punjab

Respected sir,

I want to bring your kind attention towards misbehaviour of conductor. I am a daily pass holder. I use to travel daily from samrala to ludhiana. Yesterday evening, i got the bus and searched number as well from ticket provider. But when conductor named - balvir singh came in the bus he started fight with me due to seat number. He used abusive language.

Please take necessary action against such conductor.
Thanks

I am a senior citizen women. When i travel amritsar to atari by punjab roadways, i demand a senior citizen cocessional ticket with produces a valid i card of senior citizen to cunductor, but he refused to give concessional ticket. Take full fare to me and give me full ticket instead of half ticket. Please take necessary action against him and send me the final decision of department. My contact no [protected]. [protected].

Dear Sir,
As per the subject cited above, i hereby submit my complaint against the conductor of the PUNBUS (Punjab Roadways) no. PB 06 AS 8776. As i have to reach at Jalandhar bypass in Ludhiana for some personal work, but the conductor of the bus ( No. mentioned above) did not stopped the bus at the desired station and boarded me out at some wrong station, that cause me financial and physical harrasement. Kindly look into the matter strictly because i am not from Punjab and this incident made me not to arrive again anywhere in Punjab. And if no action will be taken against it, a lot of people will get harrasened .

Thanks and regards

Booked a PUNBUS dated:19.05.2019 PNR no.[protected].
Receive a Message From PUNBUS that BUS has been Cancelled just before 30 minutes of departure time.

Now 27 days has been Passed but Still not getting my refund.
For online ticket booking PUNBUS redirects to Travelyari.
Now i following up with travelyari they are saying PUNBUS is a GOVT. Service they Takes Much time for Approval once Aproved by PUNBUS they will refund the ticket amount.Now i am hopeless due to there Collaboration ultimately Customer is Suffering.

Now need your help to get it Shouted out and hope Others peoples will not suffer from same problem.

Dear Team,

I made a trip from Rajpura Punjab to Delhi on 9th June 2019 on bus number PB-08 EE 9258 ticket was booked through travelyari.com and my Rs 5000 has been stolen on the journey by the fellow passenger sitting next to me, can you please help me with this?
The bus should be equipped with CCTV camera can you please check the details and let me know about it. more will be filling a police complaint, from last 24 hours I have been calling PUNBUS and travelyari.com customer care numbers but no help has been provided.

Hoping for help from your side.
It is not safe for a female to still travel in India. Shame! Shame!

Dear Team,

I made travel on the following booking and my Rs 5000 has been stolen on the journey by the fellow passenger sitting next to me, can you please help me with this?
The bus should be equipped with CCTV camera can you please check the details and let me know about it. else will be filling a police complaint, from last 24 hours I have been calling your customer care numbers but no help has been provided.

Hoping for help from your side.

Bus no-pb65 at2921, w. Bill:1182212, mac-id: 94220715
Depot code: ngl, date: 13/05/19

I was travelling from chandigarh to ajouli via pun-bus at 9:52 am from chandigarh. I took ticket to ajouli, gave 200 and took balance 60 rs. But they gave me totally damaged 50 rs back, but i immediately approached to change that note.

They said, he will change the note in bus. Then i sat in bus.. After some time, whwn i asked him to change the note. He refused and told me very rudely he can't change my note. When i tried to remind his word which he said to me on bus stand regarding change the note in bus. He started shouted on me and continuously said unusual things.. Which are not accepted by anybody.

He also told me, he don't care about anything, you do what you do against me, go and file a complaint against me..
So tell me. Its the way to talk with somebody.. He is govt employee, that's why he shown unnecessary attitude in-front of me.. I was control myself to not slap him. I requested you to took some serious action against him.. Otherwise when he came again in-front of me and do something similar.. That time i will stop myself to do something. And now i am also going to file a complaint against him in consumer court

Dear consumer court/ roadways department

Today, i'm travel ropar to dher in punjab roadways bus. I request to conducter for dher bus stop ticket but conducter give bhupali bus stop ticket. Ropar to dher bus charges are 55 rupees and bhupanli 60 rupees. Maybe they haven't 5 rupees coin and they don't tell to me for 5 rupees coin or without any talk give ticket to me.in punjab roadways other buses are given dher bus stop ticket to many times but this deny they haven't dher station in system and if they haven't in system then how to agree to stop on this station.
To many issue in this case?
Point is why customer paid more fair then actually journey?
If conduct haven't coin and short currency then your department allow to conducter for charge next bus stop charges to customer.
We want know about if both side haven't coin and short currency available then who was responsible. Overcharges and next bus stop charges are allow to conducter in consumer act.
I want to punish to conducter and also strictly notice to roadways department to cross check of own employee's in routine basis for customer feel safe and good in travel mode.

Regards
Satnam singh
+91-[protected]

Sir,
Very sadly i want to bring it to your notice that the punjab roadways service at amritsar to mehta route is very bad, seats are torn bus condition is very bad. The buses are more like scrap. But ticketprice is same as other buses. So please provide a new bus to this route. And also train your staff to be polite. I'll be very grateful if you please solve this problem.

I booked a online ticket with punbus for journey date mon, 28 jan 2019 and the following pnr:[protected] and ticket no:[protected]. The bus was cancelled by punbus for the said trip and i was forced to buy a new ticket at the counter for punbus again for an alternate bus arranged (Ticket attached) for the same time at date. Firstly no one from punbus informed the online booking users that the bus was cancelled until the last min, secondly we were forced to buy new tickets and pay extra even though having reservations with punbus and lastly i have been following up for refund and have not got any response from the punbus team about it. Travelyaari team as acknowledged my request for refund but after several follow up for days there has been no response from the punbus team. Having said that the consumer has to face harassment firstly not getting the service promised and then fight to get the money refunded.

Hi i am travelling from mohali to phagwara with punjab roadways pb029836 (As displayed in ticket) bus conductor of this bus charging 5 rupee extra from some passengers including me and if we ask why is that he said bus fares gone up for instance i paid 140 rupee for my journey but 135 rupee displayed on tickets. Need an answers for this. And please don’t just ignore my complaint.

Regards

We have booked two seats in punbus hoshiarpur depot time 9:55am 04/03/2019 as per given attachment. When we call inquiry team for asking bus route, his behaviour was too rude with us (He said "mai thuada theka leya hai"). We missed bus because of not exact gudiance given by him. For this inconvenience our 1190rs amount is totally waste.. Hopefully this complaint must be registered. We will be waiting for ur action..
Thanks!!

I am frequent traveller of punbus volvo from delhi to chandigarh.
I would like to share a very bad incident i had with punbus. I boareded punbus from delhi to chandigarh 02-03-19 // 1525 departure. He made 05 minutes halt at karnal oasis and after that he was shouting on passengers to board quickly in a very rude manner as if they are cattles.
I hope some action will be taken against such annoying employees