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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
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PunBus / Punjab Roadways reviews & complaints page 22

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P
Partik Khehra
from Dhariwal, Punjab
Nov 30, 2017
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Sir,
This is to inform you that i was travelling from chandigarh to amritsar on 30/11/2017. The timing of bus was 2:00 pm from isbt sector 43 chandigarh.
The bus (Pb29 h 9880) which i was going to board was facing me from back side. So i asked the conductor if it will go to jalandhar to which he replied yes but the bus in actual was going to moga.
Later the conductor who was cutting tickets was replaced with a new one.
The accused was wearing a turban.
The latter was having a hair cut.
Sir please take stern action against him so that trust in roadways could be kept.
I shall be thankful to you.
PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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    A
    Amrit Garcha
    from Mohali, Punjab
    Nov 7, 2017
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    Address: Sangrur, Punjab, 148021

    Sir, dis is the incident of 07-nov-2017 evening time. Conductor hawks for ahmedgarh station bt the drvr nd cndctr stopped bs @ dehlon stand. Nd asked us to occupied the other bus which was reached dehlon after some time. The drvr jump frm the bus nd not seen any where lyk a invisible man. There is olso a girl passenger, the time of night. But conductor haras me when i put him a ques. That y he hawk for ahmedgarh if the bus is not going to that place. He said, "krla jo krna na behnda bus wich". No of condctr-pc275 nd drvr-d114 bus no-pb10fu4109 sir m olso a govt servant m not want to complaint any one bt dis tym the matter of my self respect. "jdo naukri nhi mildi udoo trsdey firdey jd mil jandi fer sarey nwab bn jandey. Janta dey naukr aw eh bbul jandey" v r a public servants sir our salry comes from the pockets of a common man. Id no of condctr-pc275 nd drvr-d114 bus no-pb10fu4109
    +1 photos
    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
    Nov 21, 2017
    Tejinder Nagi's response
    I requested to you plz give me justice need full acttion against government employee Amarjit Singh ADA INCHARGE 7COUNTER punjab Roa5

    S Amarhit S ADA INCHARGE PUNJAB ROAD WAYS COUNTER 7 DELHI I COME BACK HOME I GO TO INQUIRY COUNTER NO7 VERY BIG INSULT TO ME FOR OFFICE 3 PERSON NEAR HER OFFICE HE USE ADULT WORDS USE ਜਦ ਉਹ ਮੇਰੇ ਨਾਲ਼ ਗੱਲ ਕਰਦਾ ਸੀ ਗਾਲਾਂ ਕੱਢੀਆਂ ਗਈਆਂ I AM VERY UPSET PLEASE TAKE ACTION AGAINST
    We travel from kuk to karnal. We were 3 passenger and conductor didn't give us ticket and charge 40₹ pe person. I want to tell this to punjab roadways.

    misbehave and harassment - Comment #2958408 - Image #0
    misbehave and harassment - Comment #2958408 - Image #1
    I was travelling from delhi to ludhiana and i booked a ticket on 1jan 2018 online for volvo rs.737 but ac bus of rs.550 was delivered .so i need my money back of rs187.Seat number 15, PNR[protected]

    regards
    arminder [protected]

    misbehave and harassment - Comment #2962955 - Image #0
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      V
      Vimal Pundir
      from Hamirpur, Himachal Pradesh
      Nov 5, 2017
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      Every monday conductor misbehave with students who have student passes and conductor gave clearly instructions to the driver not to stop bus at respective stops.
      On monday following busses were not stopped or not picked up the students who have student passes:-
      1.) pb-05v-9449
      2.) pb-30r-2534
      3.) pb-30r-0296
      In between 8 a. M to 9:15 a. M at jamalpur and veer palace.
      Daily we missed our classes due to their misbehaviour.
      So kindly take strict action against them and stop this.
      I hope, you will understand our problem and sorted this out
      Thanking you.
      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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        V
        Vinay Dutt
        from Ludhiana, Punjab
        Oct 31, 2017
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        Address: Chandigarh, Punjab, 160055

        It is ver same full that how a public servent not giveing ticke after any requests. And use abouse language that i didn't care any one go and complain anywhere. I don't give ticket to u. It is the insident of friday 27/10/17 bus no is 12 149. After requests of other passengers also but these person not give me tickets. He harass me so much. It is first time bad experience with punjab roadways. I want to take corrective action on such person
        And dismissed from job. So punjab roadways not loose business from such type person. His no is 149
        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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          P
          Preet Gagan
          from Mohali, Punjab
          Oct 19, 2017
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          Address: Chandigarh, Chandigarh, 140301
          Website: Punbus

          Gudevening sir
          Bus no was pb65 aa 8646 i ws trvling in this bus by 12pm to 1:40pm chandigarh to ludhiana today 19th oct 2017 nd i hv complaint against bus conductor who ws miss bhaving with pssengers he was so rude to evryone plzz its request jst teach him how to talk with pssengers even there ws lots of bus stops whr usualy buses stop bt he didnt he jst ruling by his own
          Thank you
          Gaganpreet kaur
          +1 photos
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            T
            Train Gill
            from Chandigarh, Chandigarh
            Oct 15, 2017
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            Address: Kapurthala, Punjab, 144401

            Sir i had started my journey from chandigarh. I had taken the ticket from chandigarh to jalandhar, but before starting my journey i asked conductor that they will drop me at lovely professional university. At that time conductor said yes, but when i reached lpu, phagwara they did not stop there. I requested driver also but he denied. He told me rudely that we will drop you at ramamandi. The behaviour of driver was so disgusting at that time. The distance between lpu and ramamandi is nearly 10 km and it was the night time. So sir here i am saying that they should drop me at lpu but they didn't. They dropped me at ramamandi. Due to this sir, i spent 300 rupees i went back in an auto from ramamandi to lpu. This scenario with me was a wastage of money with time. So, here i am requesting the authority to take strict action against these drivers and conductor. Bus no. 5461 mac id 89390715
            C:pc 127 d: d97
            W. Bill : 142529
            Departure time : 15:57:07
            Date : 15/10/17
            Punbus / punjab roadways ordinary
            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
            Dear sir/ Madam,

            From the last one and Half hour I was waiting for the bus chandigarh to saharanpur and when the bus came his conductor not give me the ticket and he is misbehaving with me
            So kindly do some legal action on him.And I strongly need a justice from your department don't ignore it .

            Thanks

            driver did not dropped me at right place - Comment #2930421 - Image #0
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              D
              deepakgarg0022
              from Hoshiarpur, Punjab
              Oct 11, 2017
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              I have booked my ticket for[protected] and the ticket was also confirmed.
              But next day i got the mail that my ticket has been cancelled as bus route has been cancelled.
              Till now i have not received my refund back.
              Please refund the money asap.
              Details are below:
              Ticket no:[protected]
              From - delhi to ludhiana
              Pnt:[protected]
              Amount: rs734
              PunBus / Punjab Roadways customer support has been notified about the posted complaint.
              Sir kindly check the condition of the bus, its pathetic. I am traveling from Ludhiana to Kharar. Whole bus is vibrating and there are no window panes. Seats are broken.
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                S
                singhharjit
                from Bareilly, Uttar Pradesh
                Sep 21, 2017
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                Address: Pathankot, Punjab, 145001

                Sir i everyday go to college in punjab roadway bus. I have bus pass punjab roadway bus which i attach. Today i return to home i sit punjab roadway bus then i show my bus pass they are refused to accept my bus pass without any reason then i refused to gave him money for ticket and tell him i complain you then they told ""ja kr de apa ni darde"" and telling me for money 💰 i sit from dinanagar and go pathankot. He cut me ticket kanwa to pathankot.
                Why he refused to take my bus pass without any reason
                Bus number ispb 06k 9501 asr to ptk route
                Ticket no. 092662
                PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                  S
                  skybrel
                  from Fazilka, Punjab
                  Sep 14, 2017
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                  Address: 152023

                  Dear sir /madam

                  I am from village mamdot, distt ferozepur, punjab (152023). Here in this complaint i am talking about village bus service of roadways and also talk about their behaviour..

                  So i am a employee and i goes daily to my work from my village mamdot to ferozepur at 8:05 am by punjab roadways bus/punbus but from past few days punjab roadways bus driver and conductor are not coming due to which many employees like me, school student and also college student face the problem to reach their offices, schools and colleges, hence result is that all people get late from their work. Specially it is very difficult for student when they has their exam etc. Also if i talk about the behaviour of bus driver and conductor then they don't speak politely and also they are not punctual on the time, some time they take the bus for 15 min before the actual time and some time they take bus 15min late. It is very difficult whether we have to come on the time on bus stop or come late. So on the behalf of all the employees, students i am requesting to you to solve this problem, so the bus driver and conductor should be on their time and also warned them to not misuse the job of government. I think you will understand the problem of our people and also understand how to secure the future of our students.

                  Thank you!
                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                    N
                    from Delhi, Delhi
                    Sep 9, 2017
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                    Address: New Delhi, Delhi, 110040
                    Website: www.punbusonline.com

                    I booked Tickets From Chandigarh To Delhi on 16-Jun-2017 for 3 passengers for Which I Paid Rs. 1767. (PNR-PNR:[protected] Booked at 12.30 Pm.
                    But due to sudden Change In plan I Cancelled the ticket after 1 hour(Time of Cancellation - 1.30 Pm) & as per their policy for Cancellation made before 4-8 Hours before the Journey Time, Only 20rs per ticket to be deducted.
                    But I Had not received any refund from them.
                    I mailed so many times to them but there was no response at all.
                    +3 photos
                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                    The conductor of bus no.PB32G1605 said that the will not going to Abohar but there is plate of Abohar -Ganganagar .they just ignore the students and they neglect the students
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                      K
                      kaur995
                      from Jalandhar, Punjab
                      Aug 30, 2017
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                      Address: Jalandhar, Punjab
                      Website: punjab roadways

                      Hello sir... We all know that government providing us a great facilities and we are thankful for that but i m not satisfied with the people working under the government in a roadways buses. They people always treat badly with those having the bus passes... Why?? Are they have any right to behave like this?
                      This is really a non - tolerate thing. Even today a conductor fought with a girl having a bus pass and he even
                      Said her to get out the bus.. Why?
                      I just want to say that do something regarding this matter if this is really possible for you.
                      Thank you
                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                      I am suspecting corruption as conductor is saying punbus is not providing any water bottle in AC VOLVO BUS.
                      I am traveling from Jalandhar to Delhi.
                      Bus No 9855

                      Ref mail ID : [protected]@gmail.com

                      about bus passes - Comment #2869422 - Image #0
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                        B
                        Balwinder singh6
                        from Chandigarh, Chandigarh
                        Aug 23, 2017
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                        Address: Jalandhar, Punjab

                        Dear sir,
                        Today i am going to delhi from jalandhar bus stand. When i sit in bus punjab roadways conductor looked my bus pass. And he said it is not allowed to free travelling for handicap person. I have valid bus pass. I am 100% bus handicapped. Please look this matter carefully. Bus no pb08cx9427 conductor name variender singh. He told
                        Thanks
                        Balwinder singh
                        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                        I am handicap and I have lost of my pass can I re issue a bus pass
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                          R
                          rajindera
                          from Karnal, Haryana
                          Jul 31, 2017
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                          Address: New Delhi, Delhi
                          Website: www.punbusonline.com

                          Please note i have picked a pun bus no pb 06v 7029 from isbt kashmiri gate, new delhi at 4.40pm on 9.07.2017 (Sunday) for karnal.

                          When i gave amt rs 115/- as a fair for karnal, conductor refused to give the ticket and said that we can't pick the local passanger for karnal and forced me to get down from the bus. although 15 to 20% seats were empty.

                          I have requested him to give ticket for many times but he has refused it.

                          At the by pass after huge arguing he threw my bag out side the bus. During this episode conductor behavior was not tolerable. He was coming on abuse terms.

                          Here i want to highlight that i am availing your pun bus service on regular basis. i known that every bus will drop at karnal under the fly over. That's why i was requesting with conductor to pick me. But he was not in position to listen me. So i didn't have any option to get down from the bus. Such type of employee damaged the image of pun bus roadways.

                          My request is that concern authority should take necessary action against conductor who is playing with emotions of public.
                          Rajinder
                          M no.[protected]
                          PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                            R
                            Rajpandey28
                            from Bathinda, Punjab
                            Jul 19, 2017
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                            Address: Ludhiana, Punjab, 141003
                            Website: www.punjabroadways.gov.in

                            Hi team,

                            I and my brother traveled in bus from delhi to ludhiana on date 17/07/2017 in bus number pb02bu9754, but before 10 min way to ambala cantt station, they stop there bus on a private dhaba where do their free dinner as a fix commission on that dhaba instead of, to stop their bus on that place and the dhaba owner charged unwanted charges for their serving meals and both the driver & well known about that issue, so i have requested to you to take the needful action regards on both dhaba owner, bus conductor & driver because it's not only my personal issue but also about the whole passengers who traveled in punjab roadways buses on daily basis.

                            Thanks and regards
                            Rajesh pandey
                            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                            GM sir pathankot
                            . the bus PB06G 9562 rout janial to amritasr but today bus is missing and start rout from . nob of 13 passenger janial to bamial waiting bus but bus does not arrived ... please check n send me correct status but bus does not start rout from there correct point

                            wasted time in travel - Comment #2818699 - Image #0
                            wasted time in travel - Comment #2818699 - Image #1
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                              G
                              gurnaad virdi
                              from Delhi, Delhi
                              Jul 17, 2017
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                              Address: 147001
                              Website: www.punbus.in

                              Sir,
                              In morning on nabha road, this bus numbered pb11bk6259 was driven rashly and was about to hit my car from rearside. I asked driver to drive smoothly but the conductor started arguing and spoke in abusive language. I tried to inquire about the name of driver and conductor they refused to convey the same and told me to do what ever i could. Therefore it's my humble request to please check these kind of rash drivers as there are already increase in accidents by buses they can't drive in the manner i saw it in morning.
                              +1 photos
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                                A
                                anki729
                                from Hisar, Haryana
                                Jul 12, 2017
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                                Address: Amritsar, Punjab, 143001
                                Website: PUN BUS

                                Sir,
                                With due respect i beg to say that i boarded above mentioned bus from chandigarh, and got a ticket of 525/-. On reaching jalandhar, i asked bus conductor to give me balance amount. "he used very bad language and passed vulgar remarks. Moreover he started mocking of me with other passengers. This irk my sentiments in the presence of other passengers".
                                Please take stern action against bus conductor of such expensive travelling bus.

                                Yours sincerely
                                Ankita sharma
                                +1 photos
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                                  Pk67
                                  from Amritsar, Punjab
                                  Jun 14, 2017
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                                  Address: Ludhiana, Punjab, 141015
                                  Website: www.consumercomplaints.in/new_complaint

                                  Respectable sir.
                                  I want to complaint agianst punjab roadways bus counductor. Today morning
                                  When me and my frnds reached at samrala chock to take the bus. A bus counder refused to accept student pass. He said buss pass student not sit.. Caan i know the reason sir...
                                  Can we not paid for pass...???
                                  Bus no... Pb 46 w9306... And counductor has long silky hair..
                                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                                  Dear Sir, I am requested to you Pun Bus Patti Depot route and time from Chandigarh (6:45 pm) date 28 July 2017 and Reached Patti (1:45 am) 29 July 2017 Selling the Bus Diesel after crossed the Amritsar bus terminal and don't pick the passenger from Amritsar to Patti and running the bus free nearly from passenger and all passenger inharrased
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                                    S
                                    Sheetalrai
                                    from Gurgaon, Haryana
                                    Jun 12, 2017
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                                    Address: Fazilka, Punjab, 152123

                                    Sir, there is no proper bus timings from ferozepur to fazilka. If one day a bus is arriving at 5:00pm then the very next day same will arrive at 6:30. There is also no private service on same route. So public is suffering it daily for so long. After coming back from offices we have to wait daily atleast 1 hr and that is so critical for ladies. Please resolve the issue at earliest.
                                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                                      A
                                      abhykapoor1993
                                      from Bengaluru, Karnataka
                                      May 28, 2017
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                                      Address: Amritsar, Punjab, 143001

                                      A Horrible incident... I was traveling from Chandigarh to Amritsar. Firstly i took punbus from 43 sector it was an ordinary bus after reaching at jalandhar, due to 40°c i thought to take punbus that has AC in it, It was really horrible experience, bus condition was pathetic even paid 30-40 more for the AC service yet ac was not working. After that we complaint the conductor then he said this is like this only and i asked for the refund and he said there will be no refund..
                                      Now there is Congress Government i think now something should be changed atleast we are paying for that ...
                                      Thanks in advance
                                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                                        Sutikshan Vatish
                                        from Samalkha, Haryana
                                        May 16, 2017
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                                        Address: Jalandhar, Punjab, 144001

                                        The driver of this bus is very unprofessional and overspeeding. There are about 20 passengers in the bus right now and he is risking the life of all the passengers.

                                        From my trip from jalandhar to moga, he was about to hit the other vehicles thrice. Doing wrong n risky overtakes. Don't know how he cleared the driving test.

                                        Its a kind request to the authorities to take some action against such risky drivers.

                                        My travel ticket is attached to get the information about this driver.

                                        Regards.

                                        Sv
                                        [protected]
                                        +1 photos
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