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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
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PunBus / Punjab Roadways reviews & complaints page 23

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P
pradpanther
from Pachperwa, Uttar Pradesh
Apr 23, 2017
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Address: Chandigarh, Punjab

Hi Sir/Ma'am,

This is inform you that I boarded volvo from Sec 43 chandigarh to Amritsar on Friday morning, 21st April 2017 and bought tickets around 7:45 AM. The person who was giving ticket was really bad. I am new here and he miss guided me that no other low fair bus goes from there, immediately after taking ticket when I came to know that another bus also goes from there at lower fare. I insisted him for refund, he refused and started shouting at me and insulted me infront of everyone when two ladies along with me interrupted in between he also insulted them. This was really a bad experience for me as staff was behaving like an illiterate person who don't care for anyone's reputation. Kindly take a stand on it so that I will not happen again with any other gentleman.
Bus no. PB03A E7100
Ticket no. 077958, 077959, 077960
PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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    C
    Cheena Sharma
    from Delhi, Delhi
    Mar 26, 2017
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    Address: Pathankot, Punjab, 145001

    Punbus volvo has no timings for its destination and even though paying so much charges for volvo.. We are not getting any A/c services as well as no television services.
    This bus don't run as per the scheduled timings.
    Moreover driver and conductor both are least concerned about this issue.
    A quick action is required to be taken against it. This is the worst bus i am traveling in.
    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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      V
      Vinku
      from Mohali, Punjab
      Mar 7, 2017
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      Address: Ludhiana, Punjab, 141008
      Website: Punbus.in

      In shivpuri chowk, Ludhiana, almost all your buses stops before new flyover. You bus number pb 46m- 9128 did not stop. Even in Jalandhar they bowed police officer not to proceed for for an 4-3 2017 criminal traffic activity at PPA. Your staff for this bus is very rude including sardar driver and conductor
      Please provide me complain number for this.
      Regards
      Vikas Sharma
      [protected]
      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
      Dear

      i have work moga city. there no bus service have after 8:30pm.private sarvice have but he behave is not good and also rush in bus.i m not also problem her more employ and human face this problem..sooo please recolve my problem
      gov provide bus sarvice...as soon as posibale

      regards
      Lakhwinder Singh
      From Ludhiana
      +91-[protected]
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        S
        S@jal
        from Faridkot, Punjab
        Feb 28, 2017
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        Address: 144001

        PunBus, Amritsar-1, No: 029846
        Bus no: PB 02 CR 6624

        I wanted to complain about the PunBus driver who didn't stopped the bus on the requested stop. We requested him to stop the bus more than three times but then also he didn't stopped the bus and keep going.

        We took the bus from Beas on 28 Feb 2017, Tuesday to Pathankot bypass Jalandhar.

        But he didn't dropped us there and keep driving till PAP chowk and instead of Pathankot bypass he dropped us in PAP chowk.
        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
        May 07, 2017
        Lakhwinder Sidhu's response
        Punbus / Punjab Roadways — Bus service not have

        1 Review
        La Lakhwinder Sidhu on May 7, 2017 Mark as Resolved

        Dear

        i have work moga city. there no bus service have after 8:30pm.private sarvice have but he behave is not good and also rush in bus.i m not also problem her more employ and human face this problem..sooo please recolve my problem
        gov provide bus sarvice...as soon as posibale
        Dear

        i have work moga city. there no bus service have after 8:30pm.private sarvice have but he behave is not good and also rush in bus.i m not also problem her more employ and human face this problem..sooo please recolve my problem
        gov provide bus sarvice...as soon as posibale

        regards
        Lakhwinder Singh
        From Ludhiana
        +91-[protected]
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          J
          Jassa Sarai
          Feb 10, 2017
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          Address: Jalandhar, Punjab, 144702

          The pun bus that comes from Moga to Jalandhar via Shahkot, Malsian in morning time (08:05am) do not give stopage at Shahkot n Malsian centers to carry the passengers stopped at these points. They (driver & conductor) also have issue from bus pass passengers. They do not carry that kind of passengers which use bus pass in routine for travel.

          It is my humble request to the concerned dept. that kindly look out he matter and take the appropriate actions.
          PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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            S
            sukhraj66
            from Ludhiana, Punjab
            Dec 22, 2016
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            Address: Gurdaspur, Punjab, 143521
            Website: Punjab Roadways

            To

            Consumer care Center

            Respected Sir/Madam,
            I am a student of B.tech (EE) in PTU campus college, Batala and lives in Gurdaspur, Punjab.
            I have to up/down daily from Gurdaspur to Batala by bus which fares Rs.70 (35+35) of total expenditure on daily basis.Thus i issued my Punbus/PUNJAB ROADWAYS bus pass which is valid for all (Non AC) roadways buses of Punjab.But now, the bus condustors are rejecting the student bus pass and says that pass holders are not allowed in these buses and come in old roadways buses (green coloured). They shows that these (red strip) buses are under kilometer scheme (hired buses) but mentioned on sides and in front of bus that is Punbus/Punjab roadways.But terms and conditions of student pass doesn;t concerns with such matter.
            Similarly, PRTC buses are not allowing the student pass also and same case is arising refering to punjab roadways.
            Thus I want to request you to please appreciate the student's problem whom have to face in daily up/down.
            Thanking you

            Your Sincerely,
            Name;- Sukhraj Singh
            Email:-sukhraj.dhillon.[protected]@gmail.com
            Mb:- [protected]
            Address:-

            471/6/14, Green Avenue colony, Bathwala Road, Gurdaspur-143521
            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
            Dec 22, 2016
            Updated by sukhraj66
            Bus No: PBO3AF6428
            I was travelling from Garhdiwala to Randhawa.fare amount rs. Ten were charged. But tickect was not issued by Rohit conductor of bus. He did it pursosely.on demanding he jeared at me. Bus no. Pb 03 AF 8803.

            Students holding bus pass are being exploited in roadways buses - Comment #2636617 - Image #0
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              S
              Shubhankar Sharma
              from Jalandhar, Punjab
              Dec 3, 2016
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              Address: Chandigarh, Punjab, 160019

              I was coming from solan to parwanoo but the conductor refused for a ticket to parwanoo saying that we will go from parwanoo bypass and gave me ticket of sanwara. In between a checker boarded the bus and I told him the same. He ordered them to go from inside parwanoo as there was a penalty of 2000 for going from bypass. When the checker got off the conductor again started saying that we will go from bypass and didn't give me ticket of parwanoo but gave a ticket of datyar 5 km behind parwanoo. I need a solution to this problem as all punbus drivers and conductors do the same. Contact me for ticket details. [protected]
              PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                S
                Sushil Singh Bhadwal
                from Mohali, Punjab
                Oct 30, 2016
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                Address: Jalandhar, Punjab

                Dear sir,

                I am facing problem in punjab roadways travelling on 30/10/2016.
                Bus conductor has charges extra money from passengers from printed tickets.

                Details of vehicle as below:-

                Roadways:- Punjab Roadways (punbus)
                Route:- Jalandhar To Jammu.
                Vehicle nb.PB08BR9117
                Date of journey :- 30/10/2016.

                It is my humble request to you to take an necessary action against this bus conductor. In this bus today i have travelled not even suffered me even many more other passengers are also suffered from his extra payable money.

                Regards
                Indian.
                PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                  S
                  Sonusnr
                  from Kollam, Kerala
                  Oct 27, 2016
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                  Address: Chandigarh, Chandigarh
                  Website: Prtc

                  I am traveling by PRTC bus number 9965. From Chandigarh to Kullu Dated 27 October 2016 bus timing from Chandigarh 7:00am. Conductor misbehaved with me because of my bag lying on floor and he kicked the bag without any reason. So I request you please take necessary action against him or I will file a consumer complaint against prtc.

                  Regards,
                  Surender
                  [protected]
                  PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                  Oct 27, 2016
                  Updated by Sonusnr
                  Bus number is PB12 Q 9963. Please note that it's not only my lying on the bus floor, there was many bages lying on the floor.
                  Sir I had come from Ludhiana to sirhind on[protected]. On punbus departure from Ludhiana at 6.50 pm appx. But the conductor didn't stop at sirhind.and left me on over bridge.sirhind is a very sacred place for us.and every bus has a stoppage
                  Conductor is busy with gossiping a Lady in a front seat.
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                    D
                    devbabu654
                    from Nahan, Himachal Pradesh
                    Sep 17, 2016
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                    Address: Sirmaur, Himachal Pradesh, 134201
                    Website: punjabroadways

                    Sir,

                    I have travelled from beas to ambala cantt dated 11.09.2016. My ticket no. is 057467
                    And Bus no plate is PB4 H 9299

                    Bus started journey from beas and stooped for food & freshning after 185 KM at Raghav Dhaba, Rajpura. at 11 AM, it had been departed from beas and at 4 PM it has arrived Rajpura. total distance is 207 KM .

                    All passengers were troubled if anyone needed to pee and needed to take food.

                    Ladies and children were in the bus. they also asked for stopping the bus

                    At Raghav Dhaba, they surely have connection and that's why they are doing it. and at the so called DHABA, cold drink costs Rs. 40 and MRP Printed Rs. 30

                    Why it does'nt have stop at middle

                    Train fair is only 90 rs for this journey and we are paying 240 Rs for bus service. If we will feel that much problem.

                    Please if you can resolve these issues . there are the bigger problems.
                    PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                      H
                      Harpreet26
                      from Bhopal, Madhya Pradesh
                      Sep 9, 2016
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                      Address: 144001

                      I board a bus to travel phagwara from jalandhar bus stand( registration number pb08cb9762).After leaving bus stand when I was buying ticket conducter said if any passenger that is going ludhiana board on the bus from P.A.P chowk left your seat and give it to the ludhiana passenger. I ask him why should I left my seat then he replied if you have any problem leave the bus right now.After that he starting misbehaving and blow whistle for stopping bus and returned my money.he stopped bus in middle of flyover where I could not get any bus. I walk for few minutes to take some vehicle. I was mentally harassed and I am patient having blood clot in brain. Anything can happened in these circumstances.
                      Kindly please take suitable action against him so no one go through these circumstances like me.

                      Harpreet kumar
                      Contact no.[protected]
                      [protected]@gmail.com
                      PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                        N
                        Nipun Saini
                        from Mumbai, Maharashtra
                        Aug 25, 2016
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                        Address: 160055

                        The Quality of Buses on Amritsar Chandigarh Route is very poor specially night service. U r buses have broken windows and poor quality of seats, very poor condition of Buses from Inside and outside. Full Jugad system of braking etc. Either replace your buses or i will challenge this in consumer court as we are paying u to ride on your buses. Learn from Haryana Roadways. Quality o[censored] r buses r calling for major disaster...
                        PunBus / Punjab Roadways customer support has been notified about the posted complaint.
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                          Suresh thakur 01
                          from Amritsar, Punjab
                          Nov 18, 2015
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                          Address: Pathankot, Punjab, 143525
                          Website: Punjab Roadways

                          Sir, Bus No:: PB 03 AF 6429 Time : Approx. 7:45 AM From Dinanagar To Pathankot The actual fare from Dinanagar to Pathankot is 25/- Rs . But the conductor in the concerned bus charging 30/ Rs, when asked about it, he simply says the hand held ticket machine is to be repaired, We are about 10 passengers . About 50 Rs charged more. Plz Do the need full in public interest against corruption. Attached : Ticket [protected]
                          +1 photos
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                            K
                            Kush Modi
                            Aug 20, 2015
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                            Address: Ludhiana, Punjab

                            Sir please stop speeding of buses as I traveled on bus from ludhiana to khanna by PB 35Q1792 Bus today at 10:30 pm on 20/08/2015 . sir this bus speeding over 100 km full time and not bothering of any vehicle as it enters city . sir I want to know why the bus was so much speeding at the life of passengers and other vehicle because it is a government bus .not a private
                            PunBus / Punjab Roadways customer support has been notified about the posted complaint.
                            I travel from Amritsar to Beas PUNBUS no PB11 bk 7417 Jalandhar depot . I complain to bus driver is very roadly and ruff driving so I quit to travel. PUNBUS all passenger is during very scared
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                              charanjit singh tatri
                              from Puranpur, Uttar Pradesh
                              Aug 12, 2015
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                              Address: Chandigarh, Punjab

                              Sir, we are travelling from chandigarh to jammu in pun bus no PB 65 l0716. The ac in the bus is not working from chandigarh itself but your staff did not even bothered. A lot of suffocation has erupted due to no ventilation. There is a lot of inconvenience caused. The conductor is sarabjit singh and driver is diler singh. No body is picking up Ur complaint numbers.
                              +1 photos
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                                Suriti
                                from Jodhpur, Rajasthan
                                Aug 5, 2015
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                                Address: New Delhi, Delhi

                                We had done an online booking for travelling from Ludhiana to Delhi on 6/5/2015 by punbus vide booking details as- Travelyaari.com mTicket No:[protected], PNR:[protected], Ludhiana-Delhi, 06-Aug-2015, 00:35 AM, seat:18, PUNBUS - Jalandhar Depot 1, Name:Som Dutt Bali

                                As against the booking timings the passenger waited for more than one hour for the bus but it didn't reach at the given place of pick up i.e. Sherpur chowk, opp Apollo hospital whereas we already had made payment of rs 659/- against ticket fare during online booking

                                All the punbus buses which came at that place denied that they have any seat vacant in their buses and they are coming directly from Amritsar so they never had any booking information with them

                                We would like to ask that why bus no is not being given in booking details so that passenger can trace his bus and would not suffer and ask for return of bus fare paid while doing online booking as the passenger had not travelled due to mistake on part of punbus

                                Awaiting a positive response and genuinely good customer service with the return of bus fare paid online thru card.

                                Access amt taken against ticket

                                I buy a ticket jalandhar to Tarn taran through Tarn taran deepo bus, actuall ticket amt is Rs 75 but from me recd rs 100 by conductor. Snaps attached
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                                  R
                                  rakalia
                                  from Noida, Uttar Pradesh
                                  Feb 23, 2015
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                                  Address: Chandigarh, Chandigarh

                                  I am Rahul and I travelled in Punbus PB 65 R 1917 Time 1:40 PM Dated[protected] from Chandigarh to Delhi. Conductor started shouting at me on asking for the seat number which i'll get for journey. In spite of asking him for the numerous times to make the ticket only if my preferred seat numbers are available, he made the ticket and provided me some other seat, for which i was saying NO from the start. When I objected, then the conductor and some other persons sitting in the ticket counter started shouting at me. It is quite shocking that the conductor of the bus feels that passengers have no right to decide whether he want service or not, for which he is paying a good amount. Instead he'll have to be dependent on his ruthless behaviour. Request you to take strict action against the conductor. Regards Rahul [protected]@gmail.com
                                  Feb 28, 2015
                                  Updated by rakalia
                                  After even a week, there is no response. If i dont get any response, i am going to escalate it to higher authority and going to file an official complaint in consumer court.
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                                    Raman786
                                    from Gorakhpur, Uttar Pradesh
                                    Jul 14, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ludhiana, Punjab

                                    Respected sirPlease note down my complaint, since i am not registering my complaint for some compensation or else but taking note of a serious violation which could have resulted in loss of many lives and damage to roadways property.I boarded punbus punjab roadways ticket no-024181 from delhi isbt for ludhiana at 14.52.50 hrson 13.07.2014 from delhi.The bus was bound to travel to moga via ludhiana from delhi.The bus registration number is PB 46 M 0195.Both the conductor and driver were turban bearing sikhpersons.Firstly conductor directly overcharged from me fare of 285 instead of 283.Not much heinous crime but they are used to.The journey from delhi ISBT till only halt at mandi gobindgarh bus stand was a smooth oneand driver of the bus drove the bus very responsibly till gobindgarh.But after having food at gobindgarh driver handed over the bus to the conductor.And as such driving of the conductorwas not at all smooth rather it was like any untrained person and he was applying sudden brakes from gobindgarh toon its way till ludhiana and neither he was aware of the timing when to accelerate or decelerate the bus.It was justpathetic and disgusting experience.The main incident happened just few meters before reaching sahnewal stoppage.Bus being driven by un trainedconductor he was about to pass over the front left Tyre of the bus on two person walking the the left of the road.Conductor was trying to overtake a speeding loaded truck from left and was not aware that 2 persons were walkingon left side of road.The 2 persons were on right track since they were on left side to road and walking on the passagenot concrete one in between road but on mud road in between.The conductor with god's grace averted the accidentsince what i believe he also had some kind of vision problem.Either he could have over passed or killed a personfor no reason or we all passengers could have met with an accident with a speeding truck to our extreme right.It was just a miraculous escape.Please make it extreme duty of the driver not to handover the bus to conductors who are not authorized to drive a big kind of HMV and even they are not trained for that driving purpose.I feel conductor could be into process for applying for driver in roadways may be he could not be happy with just conductor ship.But taking a driving experience like this andputting at stake and risking the lives of so many passengers is not a wise thing to project by any of the responsible roadways employee.Hope you will take a serious and responsible note of my concern during journeys with pun bus Punjab roadways.I thank you so much for showing patience while reading my complaint.Kind RegardsRamandeep Singh Aulakh[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Respected sirPlease note down my complaint, since i am not registering my complaint for some compensation or else but taking note of a serious violation which could have resulted in loss of many lives anddamage to roadways property.I boarded punbus punjab roadways ticket no-024181 from delhi isbt for ludhiana at 14.52.50 hrson 13.07.2014 from delhi.The bus was bound to travel to moga via ludhiana from delhi.The busregistration number is PB 46 M 0195.Both the conductor and driver were turban bearing sikhpersons.Firstly conductor directly overcharged from me fare of 285 instead of 283.Not much heinous crime but they are used to.The journey from delhi ISBT till only halt at mandi gobindgarh bus stand was a smooth oneand driver of the bus drove the bus very responsibly till gobindgarh.But after having food at gobindgarh driver handed over the bus to the conductor.And as such driving of the conductorwas not at all smooth rather it was like any untrained person and he was applying sudden brakes from gobindgarh toon its way till ludhiana and neither he was aware of the timing when to accelerate or decelerate the bus.It was justpathetic and disgusting experience.The main incident happened just few meters before reaching sahnewal stoppage.Bus being driven by un trainedconductor he was about to pass over the front left Tyre of the bus on two person walking the the left of the road.Conductor was trying to overtake a speeding loaded truck from left and was not aware that 2 persons were walkingon left side of road.The 2 persons were on right track since they were on left side to road and walking on the passagenot concrete one in between road but on mud road in between.The conductor with god's grace averted the accidentsince what i believe he also had some kind of vision problem.Either he could have over passed or killed a personfor
                                    no reason or we all passengers could have met with an accident with a
                                    speeding truck to our extreme right.It was just a miraculous escape.Please
                                    make it extreme duty of the driver not to handover the bus to
                                    conductors who are not authorized to drive a big kind of HMV and even
                                    they are not trained for that driving purpose.I feel conductor could be
                                    into process for applying for driver in roadways may be he could not be
                                    happy with just conductor ship.But taking a driving experience like this
                                    andputting
                                    at stake and risking the lives of so many passengers is not a wise
                                    thing to project by any of the responsible roadways employee.Hope you will take a serious and responsible note of my concern during journeys with pun bus Punjab roadways.I thank you so much for showing patience while reading my complaint.Kind RegardsRamandeep Singh Aulakh[protected]
                                    Respected sir

                                    Please note down my complaint, since i am not registering my complaint for some compensation

                                    or else but taking note of a serious violation which could have resulted in loss of many lives and

                                    damage to roadways property.

                                    I boarded punbus punjab roadways ticket no-024181 from delhi isbt for ludhiana at 14.52.50 hrs

                                    on 13.07.2014 from delhi.The bus was bound to travel to moga via ludhiana from delhi.The bus

                                    registration number is PB 46 M 0195.Both the conductor and driver were turban bearing sikh

                                    persons.Firstly conductor directly overcharged from me fare of 285 instead of 283.Not much

                                    heinous crime but they are used to.

                                    The journey from delhi ISBT till only halt at mandi gobindgarh bus stand was a smooth one

                                    and driver of the bus drove the bus very responsibly till gobindgarh.

                                    But after having food at gobindgarh driver handed over the bus to the conductor.And as such driving of the conductor

                                    was not at all smooth rather it was like any untrained person and he was applying sudden brakes from gobindgarh to

                                    on its way till ludhiana and neither he was aware of the timing when to accelerate or decelerate the bus.It was just

                                    pathetic and disgusting experience.

                                    The main incident happened just few meters before reaching sahnewal stoppage.Bus being driven by un trained

                                    conductor he was about to pass over the front left Tyre of the bus on two person walking the the left of the road.

                                    Conductor was trying to overtake a speeding loaded truck from left and was not aware that 2 persons were walking

                                    on left side of road.The 2 persons were on right track since they were on left side to road and walking on the passage

                                    not concrete one in between road but on mud road in between.The conductor with god's grace averted the accident

                                    since what i believe he also had some kind of vision problem.Either he could have over passed or killed a person

                                    for no reason or we all passengers could have met with an accident with a speeding truck to our extreme right.It was just a miraculous escape.

                                    Please make it extreme duty of the driver not to handover the bus to conductors who are not authorized to drive a big kind of HMV and even they are not trained for that driving purpose.I feel conductor could be into process for applying for driver in roadways may be he could not be happy with just conductor ship.But taking a driving experience like this and

                                    putting at stake and risking the lives of so many passengers is not a wise thing to project by any of the responsible roadways employee.

                                    Hope you will take a serious and responsible note of my concern during journeys with pun bus Punjab roadways.

                                    I thank you so much for showing patience while reading my complaint.

                                    Kind Regards

                                    Ramandeep Singh Aulakh

                                    [protected]
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                                      gagandeep3019
                                      from Noida, Uttar Pradesh
                                      Jun 2, 2013
                                      Resolved
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                                      Resolved

                                      Address: Hoshiarpur, Punjab

                                      Hi,
                                      i am writing this complaint while travelling in hvac punbus from jalandhar to Delhi . What they have done is that give option of booking bus on online portal for 2x2 seats . But they have actually put 3x2 seats formation in busses.I have travelled from Delhi to hoshiarpur in punbus on 29 June also and same problem was there.they never informed consumers through any channel and charging as normal charges they had.
                                      kindly get in touch with authorities and get the original service back.
                                      I am mentioning one number i got from conductor , [protected] , this is punbus gm number.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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