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Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [PNB] reviews & complaints page 107

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B
bannavd
from Mumbai, Maharashtra
Jul 11, 2019
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Address: Surendranagar, Gujarat, 363421

I had received the refund confirmation from affix care on 6th june 2019 but till date 11th july 2019 i have not received the refund amount in my pnb account. The affix care has already initiated the refund amount in my amazon account and amazon has also processed the amount to my bank account. But pnb has not credited it. Also i have received the reference number[protected] from amazon.in
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    PNBaman
    from Mumbai, Maharashtra
    Jul 10, 2019
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    Address: 176023

    Order id[protected]. 1) Bank Name: Deutsche Bank
    2) Branch: Ulsoor Branch, Bengaluru, Karnataka
    3) Refund Reference Number: 75503729184031004485539
    4) Vendor: Amazon Seller Services
    I have placed this order on second July however it was cancelled, refund of Rs 1271 has been processed on the same date. I haven't received the refund yet.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Jul 15, 2019
    Updated by PNBaman
    Sir my amount 1271 is not refunded me yet please do something about my complaint it could not resolved yet
    I purchased a Ringke Bezel Styling for Galaxy Watch...
    Colour: 46mm - Aluminium (GW-46-09)
    But I did a return.
    This product is returned at 2nd July.
    And my refund has been issued on 2nd July.
    But today is 11th July but Steel I didn't get my.

    Please help me.
    I havenot received refund yet.. Plz check my customer payment id no. [protected] this is my id.. I haven't received refundpayment that is transferred by shein
    Mera amazan ne paisa wapas gaya lakin mera account me credit nahi hua 3800 rupaya sir is par dhyan diamond Jay 75503729177030798709590 refarne trajenjevan no hai
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      D
      Dakshita Garhwal
      from New Delhi, Delhi
      Jul 10, 2019
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      I was trying to initiate an online transaction with iasbaba (Upsc online preparation) of rs.11800 which displayed a failed status but the amount was deducted for the same. I have the failed transaction receipt as well as the debit amount message.
      I have registered a complaint but there is no satisfactory response. The refund is sought urgently but their is no positive affirmation.
      If this take much time, an interest amount can be claimed as my money is in unknown direction for unknown amount of time.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I would like to inform you that a refund of ₹5973 that was processed on 28th of June from PhonePe application has not been received by debit card and the reference number (ARN) is[protected]. I contacted the bank and they said no refund has been processed. However the appropriate time was 7 days. Kindly help me.
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        P
        prantik rakshit
        from Kolkata, West Bengal
        Jul 10, 2019
        Resolved
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        Resolved

        Address: ac 51/2 prafulla kanan kestopur, Kolkata, West Bengal, 700101

        I had ordered a smart phone from amazon.in
        On 27/07/2019 using my master debit card of punjab national bank. But later i cancelled the order on 28/07/2019
        And i was expecting the refund of the money from the amazon. I waited a week nad then contacted the amazon customer care executive and they have
        Informed me that they have already initiated the refun on the 2nd of jully 2019 and as a prove they provided me the transaction id that they have
        Received from the punjab national bank after the refund got initiated. I contacted the punjab national bank customer care executive and they denied to
        Help me regarding this matter. Its been 6th business day after the refund got initiated and 12 days since i cancelled the order but the amaount did not
        Reflect in my account. The reference id or the transaction id i was provided by amazon is 75503729184030996803659
        My registered mobile no. [protected]
        Jul 16, 2019
        Complaint marked as Resolved 
        I linked my pan card and Aadhaar card with my PNB account and after adding it with in 3 days the money got credited in my account
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Sir Amazon Kindle taraf se mera amount Rs 24190.25 date 26.6.2019 ko prossed his tha but 3.7.2019 tak mere account me reflect hona that but abhi take mere account me amount nhi aaya hai Amazon ne refund refrence number[protected] bhi provide kraya hai.
        Please sir mere account me money credit karne ki kirpa kare
        Sir my refund was initiated on 29 june but its not credited in my bank account till now.my refund reference number is[protected] .
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          H
          from Mumbai, Maharashtra
          Jul 10, 2019
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          Address: Moradabad, Moradabad, Uttar Pradesh, 244001

          I have placed an order from amazon on 27/06/2019 and the order id is[protected] and the amount was 514.50₹ which was paid through internet banking via punjab national bank. I cancelled the order after making the payment and i got the message from amazon's side that the refund will be credited soon. After 14 days i did not get any refund from amazon. When i asked them, they gave me a reference number[protected] and asked me for contacting my bank's customer care. While contacting pnb's customer care i did not get any resolution as they refused me to help out that they cannot help with any reference number and suggested me to contact again with amazon.

          So my request is to punjab national bank regarding filing a charge dispute form as suggested by amazon
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            A
            aseem.kalra
            from Delhi, Delhi
            Jul 10, 2019
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            Address: Lucknow, Uttar Pradesh, 226005

            My name is aseem kalra and my register no. Is [protected]. My order number is 111300660819776386303 in which there are 3 items.in those 3 items i have cancelled 1 item on 21 jun 2019 and the refund of rs 456 should be reflected in my account by 01 july 2019 which didn't reflect. I called myntra customer care, agent register my complaint and told me that reference no. Id not generated that's why my refund is not generated. After that i have got reference no. On 03 july 2019 which is [protected] and the message was
            "we would like to inform you that your refund has been successfully processed into the source account. I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued."

            Still i didn't get my refund back and bank customer support is saying that this is a false reference no. And contact myntra for refund and myntra is saying that we have sent your refund

            Please take immediate action in this refund and reflect my refund amount in my account as soon as possible.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              R
              rawal1993
              from Delhi, Delhi
              Jul 10, 2019
              Resolved
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              Resolved

              Address: Rishikesh, Dehradun, Uttarakhand, 249201

              Hello sir/mam
              Name : amit rawal
              Address : 227 subhash bankhandi gram, rishikesh
              Mobile : [protected]
              Credit card no. : [protected] (Pnb platinum)

              Debited account;
              Name amit rawal
              A/c no. : [protected]
              Hdfc bank

              Subject : payment not credited on credit card..

              Dear sir/mam,

              My name is amit rawal
              My complain is : actually i have a payment of rs 6500 from a phonepe application
              But not credited yet now on the credit card.

              Transaction id : n[protected] (Given by the phone pe)
              Refrence no. :[protected]
              Amount : rs 6500
              Nov 8, 2019
              Complaint marked as Resolved 
              solved
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Hi i did not get my refund to my bank as in phone pe it is showing that credited to account or it has been processed.
              Amzingly i got my refund for other purchase in just 1 hour in Axis bank.
              I dont know why i am not getting my refunds in PNB accounts
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                M
                mkgoel12
                from Delhi, Delhi
                Jul 10, 2019
                Resolved
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                Address: New Delhi, Delhi, 110077

                I had ordered some product from amazon.in (Order no. Order #[protected] by making payment through upi and returned the same to amazon due to some issues and refund got initiated from amazon on july 1, 2019 but i had not received yet (July 10, 2019)!! The reference number for the refund is[protected]. Kindly resolve the issue as soon as possible.

                Mayank goel
                Jul 10, 2019
                Complaint marked as Resolved 
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  A dhillon
                  from Mumbai, Maharashtra
                  Jul 10, 2019
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                  Address: 177031

                  I purchased micrascreen wireless wifi display dongle 1080p hdmi tv stick screen mirroring miracast ₹1423 from amazon on[protected] and done full payment by upi but order was cancelled on[protected] and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
                  But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                  Same behaviour by branch also.
                  Don't know what to do
                  A/c no.[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    A
                    A dhillon
                    from Mumbai, Maharashtra
                    Jul 10, 2019
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                    Address: 177031

                    Hello sir
                    My refunded amount not recived in my a/c. Amazone refunded amount 1423rs. Refunded at[protected] but refunded amount dose note recived. Reference no.[protected].
                    A/c. No-[protected]
                    Mob. No-[protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Y
                      yashashvi wats Dwivedi
                      from Mumbai, Maharashtra
                      Jul 10, 2019
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                      I have order a product at amazon mi band hrx and m3 band i pay it for 849rs and 318 rs i have cancel item amazon pay back my actual ammount in my account by upi refund date us 28/06/2019 and second one 29/06/2019 amazon give me bank reference number is
                      (1st[protected]
                      (2nd[protected]
                      And the told me they have pay back my ammount but some ishu bank are not crediet my ammount in my account plss solve my problam
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Amazon API ke Madhyam se ek product purchase Kiya Gaya aur uska refund 1775 rupaye 28 June ko refund Hua Aur Woh Bank mein credit Nahin hua
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                        S
                        Saraswatendra Singh
                        from Mumbai, Maharashtra
                        Jul 9, 2019
                        Resolved
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                        Address: Ghaziabad, Uttar Pradesh, 201009

                        I made two payment of rs 933 and 920 to amazon on 29/06/2019 by using pnb debit card for book bus ticket but after payment ticket was not booked so they initiate the refund on 30/06/2019 as i received an email from amazon. Now amazon is saying that both refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference for both refund transaction #[protected] and
                        [protected] but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                        Same behaviour by branch also.
                        Don't know what to do
                        Jun 17, 2020
                        Complaint marked as Resolved 
                        Got refund
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          S
                          Shivangi Raj
                          from Lakhimpur, Uttar Pradesh
                          Jul 9, 2019
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                          The refund reference is[protected]. Plz get me the updates of the refund. I have cancelled a order on amazon india and the payment was done on[protected] via google pay on the same date. The refund should have been reflected in the account by[protected], but sadly i haven't received the amount yet. The amount i should be getting is 509 rupees. Please get me the status of refund and i want the credit to my account as soon as possible
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Tumne 20 20 June ko ek product online Leke Aaya tha uska refund 28 June Ko Aaya Aur Woh account mein so nahi kar pa raha hai up ke Madhyam se band hua tha Aur Hai
                          Moh Khalid's reply, Jul 9, 2019
                          Ozone u p ke Madhyam se 20 June ko 18501 product online purchase kya tha aur uska refund 28 June ko 1775 Kawa Aur Woh account mein so nahi ho Pa raha hai
                          Maine Amazon se 19990 Rs. Ka ek mobile order kiya tha or fir use cancel kar diya tha jiska refund ab tak mere account m ajana chahiye tha par nhi aya maine bank customer care se bhi baat ki par unhone bhi mana kar diya tab amazon walo m mujhe charge dispute form farme ko bola
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                            D
                            dto ms
                            from Chas, Jharkhand
                            Jul 9, 2019
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                            Hello friends.
                            Mere sath v same aplogo ke jaisa hi huaa hai, mujhe 26-6-19 ko call aya data entree work ke liye ki 1500 page 10 day me submit karne par 30000 rupees milenge, maine to total page 10 days se pahle, only 8 day me hi complete kiya tha, final submit karne ke liya "ok" button ko click karne or next koi bhi processe nhi ho raha tha, main final submit karne se pahle, bahut bar phone call, massage, email, and watsapp bhi kiya lekin koi reply nhi mila, meralast date 7-7-19 tha, maine bahut pryas kiya lekin koi help ya reply nhi mila, ab date expire hone ke bad mujhe mail call ayay ki aapne timly submit nhi kiya hai, aapko notice mil jayega. Abhi thode der pahle mujhe ak lower ka massage or mail mila hai, paisa dene ke liye,

                            Please mujhe aaplog bataiye ki main kya karun? We log call v karne lage hain. Maine koi reply nhi diya hai.
                            Friends,
                            Main bahut hi financial problem me thi, maine socha ki badhiya hoga sayad mujhe bhagwan ki kripa se itna badhiya kaam mila hai, maine raat din bahut mehnat kiya, raat raat bhar jaag kr type kiya, meri mammi bhi mere saath raat raat bhar jagti rahti thi, wo bhi paresan hai, mujhe kuch bhi samajh me nhi aa rha hai, main kya karun, pamatma aise logo ko kabhi bhi maaf nhi karenge jo mere jaise logo ke future or feeling ke saath dhokha karte hain, mere pariwar ko abhi paiso ki bahut jarurat hai, agar main 10 day tak dusara kaam bhi karti to mujhe kuchh paise to mil hi jate,
                            Ab next koi or bhi hmlogo ke jaisa paresani me na pade iske liye, kamsekam koi upaye nikaliye,
                            Or mujhe bataiye ki main is problem se kaise niklu,
                            Mera agreement jis stamp par huaa hai, usi stam par maine yaha dekha ki kisi or ka bhi hai, ye kaise ho sakta, ak hi stamp par do agreement kaise?

                            Please help me..
                            Mera agreement ka screen sot ye hai, aap dekh lo ye match hai.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Sir
                            my reference no:[protected]
                            my titally amount 298 is not added my account
                            firdaus raza's reply, Jul 9, 2019
                            ferund from online purchase
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                              G
                              gloriouskeerti
                              from Rohtak, Haryana
                              Jul 9, 2019
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                              Address: 178- M C Colony Rohtak Road Bhiwani, Bhiwani, Haryana, 127021

                              I cancelled an order dated 25th june 2019 after 2 hours of ordering a one plus 6t. According to the amazon they refund the payment at the same time the order was cancelled, but no refund received yet. Please file a charge dispute against nfte reference no. 75503729177030800059042 dated 25th june 2019 at 5.45 pm from amazon to my account for the refund of my cancelled order at amazon.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              I didn't Get My Refund And I also contact all customers cares they didn't help me
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                                G
                                Guptau
                                from Mumbai, Maharashtra
                                Jul 9, 2019
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                                I have purchased a hp printer from amazon.. Returned it.. They initiated a refund but the amount hasn't received. The amount is rs 6499.. The transaction id for the same is[protected].
                                Please look into the matter.. Your customer support is helpless.
                                Please look into the matter. Visited the branch also but they are again helpless..
                                I logged in a complaint through online dispute form but received no confirmation for the same..
                                The payment was done through upi
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  S
                                  Shubh Rawat
                                  from Pune, Maharashtra
                                  Jul 9, 2019
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                                  Resolved

                                  I purchased saregama carvaan from amazon on 19/06/2019 and done full payment by debit card but order was cancelled on 24/06/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a refund reference number # 766119
                                  But pnb customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                                  Jul 10, 2019
                                  Complaint marked as Resolved 
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    piyush1998
                                    from Delhi, Delhi
                                    Jul 9, 2019
                                    Resolved
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                                    Resolved

                                    I ordered an poco f1 smart phone on amazon on 21st june 2019 of rs 10969
                                    It got cancelled on 26 june 2019 and refund was immediately initiated by amazon with refund reference number
                                    #[protected], i used paytm upi for the transaction so asked paytm for refund status they told me the refund was initiated on 26 june 2019 and credited in your punjab national bank on 28 june 2019, paytm told me that pnb confirmed that refund is credited on 28 june 2019 today is 9 july 2019 still the amount is not credited into my account. I contacted amazon and they told me to file a dispute but when i went to pnb branch they told me there is no thing like dispute, they can't help. I want my refund as soon as possible because its a huge amount for me.
                                    Worst ever service i ever experienced in banking
                                    Jul 10, 2019
                                    Complaint marked as Resolved 
                                    I received refund after calling, e-mailing and visiting my branch many times. Paytm helped me alot literally a lot in getting my refund, pnb customer service is too much unaware of things, because I used Paytm as upi medium that's why they helped me I also raised complaint here and submitted an application to branch manager also emailed my complaint twice. Most importantly Paytm customer service is helpful
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      R
                                      Ram Prakash Maurya
                                      from Vasai-Virar, Maharashtra
                                      Jul 8, 2019
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                                      Address: DR. E MOJESH ROAD, 400018

                                      PLEASE
                                      DEAR SIR
                                      I PURCHASE SPARX SLEEPER RS 255 FROM AMAZON ON 27 JUNE 2019 AND FULL PAYMENT BY DEBIT CARD BUT ORDER WAS CANCELLED ON 29 JUNE 2019 AND NOW AMAZON IS SAYING THAT RS 255 REFUND HAS BEEN SENT YOUR A/C 30 JUNE 2019 BY SUCCESS FULL AND REFERENCE NO.[protected].BUT MY MONEY MY ACCOUNT IS NO CREDIT. MY PNB BANK A/C
                                      [protected] AND IFSC CODE. PUNB0056400 WORLI MUMBAI.
                                      AMAZON REFUND MAIL DETAILS:-
                                      PLEASE SIR MERA MONEY JALDI SE JALDI MERE A/C ME TRANSFER KARE

                                      Hello,

                                      This is to confirm that refund for amount 255.00 has been successfully processed on 6/30/2019 and the amount should reflect in your account by now.

                                      Refund Reference #[protected]

                                      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                      Thanks for choosing Amazon.in
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        G
                                        gabhishek232
                                        from Gonda, Uttar Pradesh
                                        Jul 8, 2019
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                                        Sir,
                                        I am abhishek kumar gupta. I am costumer of your bank (Punjab national bank) i booked my ticket on 21.06.2019, but the transaction is failed and money is debited from my account the transaction amount is ₹1580.98.
                                        The account no from which account is debited is [protected]. And refund rrn no. 17203019174924987049590.
                                        Since it is more than 17 days after transaction the debited amount is not credited in my account.
                                        So look into the matter as earliest.
                                        Your faithful
                                        Abhishek kumar gupta
                                        A/c - [protected]
                                        Refund rrn no. 17203019174924987049590.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        I had not got my refunded amount back ..when i complaint these to irctc they told me that they had refunded it and send me a rrn code..it had been more than 8 days since i did those transactions.please help me out.
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