Punjab National Bank [PNB] Complaints & Reviews

I have placed an order from amazon on 27/06/2019 and the order id is[protected] and the amount was 514.50₹ which was paid through internet banking via punjab national bank. I cancelled the order after making the payment and i got the message from amazon's side that the refund will be credited soon. After 14 days i did not get any refund from amazon. When i asked them, they gave me a reference number[protected] and asked me for contacting my bank's customer care. While contacting pnb's customer care i did not get any resolution as they refused me to help out that they cannot help with any reference number and suggested me to contact again with amazon.

So my request is to punjab national bank regarding filing a charge dispute form as suggested by amazon

My name is aseem kalra and my register no. Is [protected]. My order number is 111300660819776386303 in which there are 3 items.in those 3 items i have cancelled 1 item on 21 jun 2019 and the refund of rs 456 should be reflected in my account by 01 july 2019 which didn't reflect. I called myntra customer care, agent register my complaint and told me that reference no. Id not generated that's why my refund is not generated. After that i have got reference no. On 03 july 2019 which is [protected] and the message was
"we would like to inform you that your refund has been successfully processed into the source account. I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued."

Still i didn't get my refund back and bank customer support is saying that this is a false reference no. And contact myntra for refund and myntra is saying that we have sent your refund

Please take immediate action in this refund and reflect my refund amount in my account as soon as possible.

Hello sir/mam
Name : amit rawal
Address : 227 subhash bankhandi gram, rishikesh
Mobile : [protected]
Credit card no. : [protected] (Pnb platinum)

Debited account;
Name amit rawal
A/c no. : [protected]
Hdfc bank

Subject : payment not credited on credit card..

Dear sir/mam,

My name is amit rawal
My complain is : actually i have a payment of rs 6500 from a phonepe application
But not credited yet now on the credit card.

Transaction id : n[protected] (Given by the phone pe)
Refrence no. :[protected]
Amount : rs 6500

I had ordered some product from amazon.in (Order no. Order #[protected] by making payment through upi and returned the same to amazon due to some issues and refund got initiated from amazon on july 1, 2019 but i had not received yet (July 10, 2019)!! The reference number for the refund is[protected]. Kindly resolve the issue as soon as possible.

Mayank goel

I purchased micrascreen wireless wifi display dongle 1080p hdmi tv stick screen mirroring miracast ₹1423 from amazon on[protected] and done full payment by upi but order was cancelled on[protected] and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected]
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
A/c no.[protected]

Hello sir
My refunded amount not recived in my a/c. Amazone refunded amount 1423rs. Refunded at[protected] but refunded amount dose note recived. Reference no.[protected].
A/c. No-[protected]
Mob. No-[protected]

I have order a product at amazon mi band hrx and m3 band i pay it for 849rs and 318 rs i have cancel item amazon pay back my actual ammount in my account by upi refund date us 28/06/2019 and second one 29/06/2019 amazon give me bank reference number is
(1st[protected]
(2nd[protected]
And the told me they have pay back my ammount but some ishu bank are not crediet my ammount in my account plss solve my problam

I made two payment of rs 933 and 920 to amazon on 29/06/2019 by using pnb debit card for book bus ticket but after payment ticket was not booked so they initiate the refund on 30/06/2019 as i received an email from amazon. Now amazon is saying that both refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference for both refund transaction #[protected] and
[protected] but customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

The refund reference is[protected]. Plz get me the updates of the refund. I have cancelled a order on amazon india and the payment was done on[protected] via google pay on the same date. The refund should have been reflected in the account by[protected], but sadly i haven't received the amount yet. The amount i should be getting is 509 rupees. Please get me the status of refund and i want the credit to my account as soon as possible

Hello friends.
Mere sath v same aplogo ke jaisa hi huaa hai, mujhe 26-6-19 ko call aya data entree work ke liye ki 1500 page 10 day me submit karne par 30000 rupees milenge, maine to total page 10 days se pahle, only 8 day me hi complete kiya tha, final submit karne ke liya "ok" button ko click karne or next koi bhi processe nhi ho raha tha, main final submit karne se pahle, bahut bar phone call, massage, email, and watsapp bhi kiya lekin koi reply nhi mila, meralast date 7-7-19 tha, maine bahut pryas kiya lekin koi help ya reply nhi mila, ab date expire hone ke bad mujhe mail call ayay ki aapne timly submit nhi kiya hai, aapko notice mil jayega. Abhi thode der pahle mujhe ak lower ka massage or mail mila hai, paisa dene ke liye,

Please mujhe aaplog bataiye ki main kya karun? We log call v karne lage hain. Maine koi reply nhi diya hai.
Friends,
Main bahut hi financial problem me thi, maine socha ki badhiya hoga sayad mujhe bhagwan ki kripa se itna badhiya kaam mila hai, maine raat din bahut mehnat kiya, raat raat bhar jaag kr type kiya, meri mammi bhi mere saath raat raat bhar jagti rahti thi, wo bhi paresan hai, mujhe kuch bhi samajh me nhi aa rha hai, main kya karun, pamatma aise logo ko kabhi bhi maaf nhi karenge jo mere jaise logo ke future or feeling ke saath dhokha karte hain, mere pariwar ko abhi paiso ki bahut jarurat hai, agar main 10 day tak dusara kaam bhi karti to mujhe kuchh paise to mil hi jate,
Ab next koi or bhi hmlogo ke jaisa paresani me na pade iske liye, kamsekam koi upaye nikaliye,
Or mujhe bataiye ki main is problem se kaise niklu,
Mera agreement jis stamp par huaa hai, usi stam par maine yaha dekha ki kisi or ka bhi hai, ye kaise ho sakta, ak hi stamp par do agreement kaise?

Please help me..
Mera agreement ka screen sot ye hai, aap dekh lo ye match hai.

I cancelled an order dated 25th june 2019 after 2 hours of ordering a one plus 6t. According to the amazon they refund the payment at the same time the order was cancelled, but no refund received yet. Please file a charge dispute against nfte reference no. 75503729177030800059042 dated 25th june 2019 at 5.45 pm from amazon to my account for the refund of my cancelled order at amazon.

I have purchased a hp printer from amazon.. Returned it.. They initiated a refund but the amount hasn't received. The amount is rs 6499.. The transaction id for the same is[protected].
Please look into the matter.. Your customer support is helpless.
Please look into the matter. Visited the branch also but they are again helpless..
I logged in a complaint through online dispute form but received no confirmation for the same..
The payment was done through upi

I purchased saregama carvaan from amazon on 19/06/2019 and done full payment by debit card but order was cancelled on 24/06/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a refund reference number # 766119
But pnb customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.

I ordered an poco f1 smart phone on amazon on 21st june 2019 of rs 10969
It got cancelled on 26 june 2019 and refund was immediately initiated by amazon with refund reference number
#[protected], i used paytm upi for the transaction so asked paytm for refund status they told me the refund was initiated on 26 june 2019 and credited in your punjab national bank on 28 june 2019, paytm told me that pnb confirmed that refund is credited on 28 june 2019 today is 9 july 2019 still the amount is not credited into my account. I contacted amazon and they told me to file a dispute but when i went to pnb branch they told me there is no thing like dispute, they can't help. I want my refund as soon as possible because its a huge amount for me.
Worst ever service i ever experienced in banking

PLEASE
DEAR SIR
I PURCHASE SPARX SLEEPER RS 255 FROM AMAZON ON 27 JUNE 2019 AND FULL PAYMENT BY DEBIT CARD BUT ORDER WAS CANCELLED ON 29 JUNE 2019 AND NOW AMAZON IS SAYING THAT RS 255 REFUND HAS BEEN SENT YOUR A/C 30 JUNE 2019 BY SUCCESS FULL AND REFERENCE NO.[protected].BUT MY MONEY MY ACCOUNT IS NO CREDIT. MY PNB BANK A/C
[protected] AND IFSC CODE. PUNB0056400 WORLI MUMBAI.
AMAZON REFUND MAIL DETAILS:-
PLEASE SIR MERA MONEY JALDI SE JALDI MERE A/C ME TRANSFER KARE

Hello,

This is to confirm that refund for amount 255.00 has been successfully processed on 6/30/2019 and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

Sir,
I am abhishek kumar gupta. I am costumer of your bank (Punjab national bank) i booked my ticket on 21.06.2019, but the transaction is failed and money is debited from my account the transaction amount is ₹1580.98.
The account no from which account is debited is [protected]. And refund rrn no. 17203019174924987049590.
Since it is more than 17 days after transaction the debited amount is not credited in my account.
So look into the matter as earliest.
Your faithful
Abhishek kumar gupta
A/c - [protected]
Refund rrn no. 17203019174924987049590.

I purchased a dulcet car stereo of rs 5490 on 20/06/2019 from amazon.in i completed my full payment through upi. And the order was cancelled on 25/06/2019
Till now i have not received my refund amount
I contacted amazon several time they said your refund has been initiated on 25/06/2019 and gave me the refund reference number[protected]
And suggest me to contact pnb support and file a cash dispute
So i contacted pnb support but they said they can not help me with amazon generated reference number. The only thing they can do is to check my account balance.
Help me out
I do not want to loose my money for no reason

I purchased sunglasses by coolwinks app using amazon pay method 24 june 2019 but order cancel amazon send me message refund completed but refund cant done my account amazon care says refund succesfully transfer your bank but i cant recive my account till date they say call your bank care and refund refernce number i call my bank they cant solve my problem my refund refernce number[protected]

I’ve transcated through phone pe and had a corresponding refund. Phone pe is saying refund has been credited to my a/c and they had provided me with the reference no but the same has not been reflected in my a/c and its been more than 2 weeks now. Customer care is saying to fill Charge back form branch is saying we’ve no such form. Kindly resolve the same.

I filed a complaint through customer service for a failed transaction on 3rd January 2019. I was told that the complaint will be resolved within 45 working days but today it is 7th July 2019 and my complaint is not resolved and when asked the customer service about the same they always tell that the complaint is under process.

Complaint no. M[protected]