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Punjab National Bank [PNB] Complaints & Reviews

www.pnbindia.in

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Updated: Oct 27, 2025

Complaints 4896

Resolved

1099

Unresolved

3797

So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Punjab National Bank [PNB] reviews & complaints page 108

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Address: Baran, Rajasthan, 325202

I purchased sunglasses by coolwinks app using amazon pay method 24 june 2019 but order cancel amazon send me message refund completed but refund cant done my account amazon care says refund succesfully transfer your bank but i cant recive my account till date they say call your bank care and refund refernce number i call my bank they cant solve my problem my refund refernce number[protected]

Jul 9, 2019

Complaint marked as Resolved

refund complete thanks every one

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Address: Karnal, Haryana, 132001

I’ve transcated through phone pe and had a corresponding refund. Phone pe is saying refund has been credited to my a/c and they had provided me with the reference no but the same has not been reflected in my a/c and its been more than 2 weeks now. Customer care is saying to fill Charge back form branch is saying we’ve no such form. Kindly resolve the same.

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Address: Om Vihar Complex, Kadam Kuan Patna, Patna, Bihar, 800003

I filed a complaint through customer service for a failed transaction on 3rd January 2019. I was told that the complaint will be resolved within 45 working days but today it is 7th July 2019 and my complaint is not resolved and when asked the customer service about the same they always tell that the complaint is under process.

Complaint no. M[protected]

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T

Tushar Todi

from Mumbai, Maharashtra

Jul 8, 2019

The refund for amount 579.00 was successfully processed on 6/30/2019 by Amazon India but the amount was not credited to my bank account and the bank denied helping.

Refund Reference #[protected]

complaint filed through customer service - Comment #3480755 - Image #0

M

Mukesh Raturi

from Mumbai, Maharashtra

Jul 8, 2019

In 15 June I purchase a item from Amazon but 18 June cancel the item. Amazon returned my fund on date 19 June. Fund refund reference no is 037815. Pls credit the amount to my account

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I have ordered an fastrack watch from myntra shopping and made payment by debit card and then I cancelled order due to some reason . Myntra shopping customer care service said that it will take 7-10 days for the amount to be reflected in your Punjab national Bank but it's been 14 days & I didn't received my refund, myntra had send me a reference number[protected] to connect with PNB bank and check but PNB customer care people are saying that this reference number is of no use for them, amount to be refunded is 1121 Rs

+1 photos

Jul 20, 2019

Complaint marked as Resolved

I complained at Indian consumer complaints forum as well as in Pnb.co.in, don't know which method worked, received my refund. Thank you

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T

Tushar Todi

from Mumbai, Maharashtra

Jul 8, 2019

The refund for amount 599.00 was successfully processed on 6/27/2019 by Amazon India but the amount was not credited to my bank account and the bank denied helping.

Refund Reference #[protected]

not received refund amount from myntra in my pnb bank account - Comment #3480754 - Image #0

A

Aayat Ki Trah

from Mumbai, Maharashtra

Jul 8, 2019

Sir, I did not get my refund. I ordered this item on June 23 and I canceled it on June 25. Amazon people are saying that we started it on June 25. They are speaking You should get your Amount by 2 July Find it from your bank or you fill up the charge dispatch from. Your problem will be resolved. Amazon is saying that.

not received refund amount from myntra in my pnb bank account - Comment #3480757 - Image #0

not received refund amount from myntra in my pnb bank account - Comment #3480757 - Image #1

A

Aayat Ki Trah

from Mumbai, Maharashtra

Jul 8, 2019

Sir, I did not get my refund. 215 rupees. I need my refund I ordered this item on June 23 and I canceled it on June 25. Amjon is saying that I started it on 25th June. Amazon said that by July 2, your money will be deposited in your account. But my account has not yet got Rs 215.

not received refund amount from myntra in my pnb bank account - Comment #3480759 - Image #0

not received refund amount from myntra in my pnb bank account - Comment #3480759 - Image #1

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Address: Vill-dubauli,dist-gorakhpur,pin-273203, Gorakhpur, Uttar Pradesh, 273203

Sir, i have made a transaction through upi on amazon shopping and i have cancelled that order and refund was processed by amazon on[protected] in my account but that amount was not credited to my account. Upi reference id is[protected]. I have contact to pnb on [protected] but my problem was not solved also i contact to amazon and they said that refund was initiated on given date and i waited one week but my refund was not reflected to my account. Please solve my issue and credit my pending amount. Thanking you.

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Address: Silonja bela gunj gaya, 804403

Sir,
This is md sabih uddin i m costumer of your bank (Punjab national bank) i booked my ticket on 19.05.2019, but the transaction is failed and money is debited from my account the transaction amount is ₹2205.
The account no from which account is debited is [[protected]]. And bank reference id r[protected]. Also refund id [protected].
Since it is more than one month after transaction the debited amount is not credited in my account.
So look into the matter as earliest.
Your faithful
Md sabihuddin.
A/c - [protected].
Upi no - 17203019141920833938259.
Bank reference id - r[protected].
Refund id - [protected].

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My refund of 429 has been processed successfully from Amazon on 24.06.19 and it was supposed to reflect by 02.07.19 and for this transaction the refund reference no. is: 032622. I had a word with Amazon and they informed me the same. This amount hasn't been reflected in my account.
Account Name: Kushaditya Sharma
Account no: [protected]

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Address: 17/8 krishna colony bhiwani, 127020

I done the transaction in 28 march 2019 in amazon but the transaction is failed and the i fill the application in bank but no response from bank side. Plz and no response for the amazone side. I tried to multiple times to call amazon customer care and pnb bank but no response for both side
Plz resolve my issue and provide my payment
Name - parag

Complain no. - sra[protected]

I done the transaction in 28 march 2019 in amazon but the transaction is failed and the i fill the application in bank but no response from bank side. Plz solve my this issue

Ammount is 8999
Acc no. [protected]
Date 28-march 2019

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Jul 12, 2019

Updated by lakki1996 Plz resolve my problem

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Address: Chauhan opticals , near singh sabha gurudwara, 152024

Dear sir i paid amont of rs.8999 to amazon on 28.6.2019 but somehow my order got cancelled so mazon initiated refund of same amount & asked me to wait till 5.7.2019. Today its been 9 days & still i didnt received my amount & bank is not helping me get my payment if i ask bank for charge dispute form they are ignoring & are not giving me form. I am also enclosing a picture of transaction no. Given to me so pls help me to get my payment

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Address: Village ikla, Meerut, Uttar Pradesh, 250205

Sir mera ek refund aana tha rs 12999 ka amazon.in india se.. Unhone wha se refund kra diya but mere account mai credit nhi kiya gya abhi tak..
Please ap pnb bank ki
Reference number for the transaction is 75503729177030798673382 isko chek kre sir.
Mere atm card mai refund aana tha.. Mera atm card no.
[protected] hai.
Mera account no. [protected]
Ifsc code punb0992900
Name sonu sangwan
Punjab national bank.
Date. 25/6/2019 time 12.50 par wha se credit kr diya gya tha. But mere aacount mai nhi aaya. Sir please help me..

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Jul 08, 2019

Updated by sonu sangwan 00000 Sir mera ek refund aana tha rs 12999 ka amazon.in India se.. Unhone wha se refund kra diya but mere account mai credit nhi kiya gya abhi tak..
Please Ap pnb bank ki
Reference Number for the transaction is 75503729177030798673382 isko chek kre sir.
Mere atm card mai refund aana tha.. Mera atm card no.
[protected] hai.
Mera account no. [protected]
Ifsc code PUNB0992900
NAME SONU SANGWAN
PUNJAB NATIONAL BANK.
DATE. 25/6/2019 TIME 12.50 PAR WHA SE credit kr diya gya tha. But mere Aacount mai nhi aaya. Sir please help me..

Jul 08, 2019

Updated by sonu sangwan 00000 Please chek transaction Id. In your bank.. My amount refunded not credited in my bank account

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Address: 149,KURWAL BANARASH BULANDSHAR, Bulandshahr, Uttar Pradesh, 203001

I sir /my name bijendra singh amazon ki taraf se kupinda mysore style art silk saree purchase kiya tha jo ki maine return kar diya amazon ne uska refund amout (269 rupees[protected] ko kar diya jo[protected] tak account main credit hona tha but account main nahi aa paya maine amazon walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and pnb branch me concect kiya to unhone mana kar diya amazon walo ne mujhe rbi refence no. Bhi de diya h jo ki #[protected] hai plese half me.

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Jul 05, 2019

Updated by bijendra595 REFUND RE ESU

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I have bought a bata shoe and returned it... Bt didnot get my refund in my account till now, i have call amazon customer care and they said to fill charge dispute form and contact to your bank nd bank said there is no refund by ur merchant till now
I have searched and there is no charge dispute form of pnb. Please solve it

Refund ref. No.[protected]

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Address: E-3/775 Sector J ALIGANJ LUCKNOW, E-3/775 Sector J ALIGANJ LUCKNOW, Lucknow, Uttar Pradesh, 226024

I have purchased an item from amazon on 26/6/2019, for which i payed online sum of rs 319. As i found order is incorrect later, immediately i cancel it. Now, they intiated refund amount on same day. But till now its not processed in my account. Today's date is 5/6/19. My account number is [protected]. And refund reference no - #[protected]. So, kindly look after it. Thankfully i hope problem will get resolved soon.

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Address: Punjab Nation Bank Station Raod, Balod, Balod, Chhattisgarh

It is requested that account no. [protected] which is state government account, it is running at punjab national bank, balod.
Ch. No. 630956 dt. 25.01.18 rs. 8850/-
Ch. No. 630988 dt. 01.03.18 rs. 19824/-
Ch. No. 631284 dt. 31.07.18 rs. 35400/- are issued to m/s ashish printers, balod. But punjab national bank, balod do not transfer the amount to ashish printers account and by mistake transfer the whole amount to a loan account which is at guwahati.
It is requested kindly return that money back to account no.[protected] so that we again transfer the amount to m/s ashish printers, balod.
Thanks.

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Address: type -2,block -1 quater -1 ,c.t.o compount tar ghar , agra, Agra, Uttar Pradesh, 282001

I order placed in 30/05/20, timiming 12-25 pm, my delevered 7th of june 9-09pm. I cancelled my product by self return by courer. I contact to amazon and amazon initiat my amount in 25/06/2019 of rupees 289 product amount and courier amount 70 in amazon wallet but my amount of rupees 289 is not credit in my account amazon is provide me refund reference no[protected]. Please solve my problem and credit my amount in my account. Thanku you

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Address: 1231 AIR FORCE ROAD, DABUA COLONY, Faridabad, Haryana, 121001

Hello
I have a account in pnb bank. I have purchased some items from amazon on 19/06/2019 & payment done by bhim upi of rs 5325.
I returned some times and the amount of returned item is 1298. Dated 25/06/2019. But did not get my amount till date and also complaint through customer care but did not get proper response. Refund reference #[protected].

Ph no [protected]

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Jul 05, 2019

Updated by vikasbaghel04 My acc no is [protected]

Jul 09, 2019

Updated by vikasbaghel04 not received my amount till date

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Address: Janedghat, 173217

Dear sir we are shopping from amazon but we have no product received then we applied for refund the amazon was refunded my amount on 25th june with pnb bank reference no but the amount is not credited, not reflecting in my account pnb bank reference no is refund reference #[protected] so kindly do needful on priority basis

Thanks with regards
Kuldeep
Mob no [protected] [protected]

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I purchased a jeans from Amazon on 21 june and returned it on 27 june due to quality issue.The refund was issued on 27 june amd was to be till 4th july.But upto now i haven't received money.i contact Amazon they provide me a refund reference no and asked to tell them to bank .when i tell them to bank customer care service they say they can't do anything from here you have to contact branch and after contacting branch they do the same.
refund reference number[protected]
Customer name- Monu Kumar
bank account number-[protected]
registered number-[protected]

Jul 10, 2019

Complaint marked as Resolved

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Address: SHAHDARA, 110032

I have a saving account in Punjab national Bank, SHAHDARA branch. I submitted the documents and request to close my account (a/c no. ending with 373409) on 7th Jun. I was asked to visit bank on 12th Jun t collect the DD. I told them that as I have shifted to other state I can't come again, and requested for a NEFT transfer. I was denied stating that's not possible, but bank will send the DD to my place trough courier. I had left my corresponding address as required with the branch manager.

Till date I haven't heard back. I called customer care and they suggested to contact the branch. The numbers shared by customer care don't work. The email I'd shared doesn't get any response. Finally I wrote a complaint email on 28th June. Except acknowledge and assurance no action has been taken. Attaching the snapshot of the last email communication.

Regards,
Jyoti Mahendru

+1 photos

Nov 7, 2019

Complaint marked as Resolved

Finally after 2 months I have received the DD and account is closed now.

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Jul 09, 2019

Updated by Jyoti Mahendru My complaint hasn't been resolved yet.

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Address: 110094

Maine 25 june ko upi transtaction kay thourgh rail ticket book ki thi
Jiski payment mere account say kat bhi gaye
But ticket book nahi hoyi
Or railway ki traf say msg aa gaya hay refund ka
But abhi tak mere account may paise wapas nahi aaye hay
Amount hay 870.98
Or date hay 25/06/2019
Upi ref no[protected]
My account no is [protected]
My contact no [protected]

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