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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 113

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A
Amrinder@37
from Mumbai, Maharashtra
May 1, 2019
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I had placed an order with swiggy on April 17 2019 through Amazon Pay using Pnb Rupay debit card.But due to some problems swiggy cancelled the order and refund was initiated by amazon on the same day. Amazon told me that i would get the refund by 29 April 2019. But i did not get the refund. So I contacted amazon again. They gave me refund reference number and told me to file a charge dispute with the bank.On contacting with Bank they told that they do not know about any charge dispute and they can only check account balance.So I kindly request you to ask them to refund my money as already 14 days have passed.I am providing my details as below with screen shot from amazon.
Account Holder Name: Amrinder Singh
Account No:[protected]
Refund Reference Number:[protected]
May 3, 2019
Complaint marked as Resolved 
Amount refunded finally just now. Thanks a lot for your help.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
May 01, 2019
Updated by Amrinder@37
Refund amount is RS 106
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    R
    Rashmicp
    from Delhi, Delhi
    May 1, 2019
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    I purchased two items from myntra worth Rs. 1304 on 7th April. I returned one Worth Rs 755 and kept the another to myself. Myntra initiated my refund of 755 rs in my PNB account on 15th April but i still have not received my money. Bank reference number is - "[protected]".
    I have to get one more refund of Rs. 760 in PNB account from Flipkart but I am afraid I wont get that too.
    I also sent 2000 Rs. to one to my friend but he has also not received the money yet and it's already been more than 5 days.
    I also went to the PNB bank branch Mohan nagar but they are also behaving naive in this matter.
    Please look into it.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      S
      Sunanda Biswas
      from Kolkata, West Bengal
      May 1, 2019
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      Address: Biswas bhawan, uttarakhand, Udham Singh Nagar, Uttarakhand, 263149

      Pnb complaint id - a[protected]
      Complaint date-30/04/2019
      I ordered some kurti on jabong, amount of rs.1448.05 got deducted but order was not placed, immediately i got message from phone pe that u will get the refund within 9 working days. I had done the payment through phone pe. Phone pe had done refund on my debit card on 20 april, they also provided me their transaction reference no - "your refund of amount rs.1448.05 has been successfully processed with reference number[protected]. Please reach out to your bank with ref. Number if the amount does not reflect in 7 business days.

      Bank says that u have to wait for 45 days and your complaint will be resolved within 45 working days. I still not getting any amount credited from bank. I have faced many times this issue while paying through pnb debit card. I am tired doing this repetitive procedure again and again. How can people go cashless if they are facing this issue again and again. Now onwards i will think twice before making online payment. Better use cash.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Sir mera dusri party ki taraf se refund ho gya hai or bank ne mere accont me nhi diya hai or call ya msg karta hu to koi ans nhi dete bol dete hai hamare pass koi jankari nhi hai mere pass dusri party tranjetion id or screen shoot de chuka hai me bahut pareshan hu
      mohsim khan's reply, May 2, 2019
      7791001500004134
      PUNB0779100
      MOHSIM KHAN
      8878164344
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        S
        suubiswas
        from Kolkata, West Bengal
        May 1, 2019
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        Address: Biswas bhawan,uttarakhand,us nagar,nagla, Udham Singh Nagar, Uttarakhand, 263149
        Website: [email protected]

        I ordered some products from jabong, money got deducted through phone pe, but the order was not placed, but the refund process was initiated by them as they have provided me the reference number is[protected]. Its almost 20 days now. I have faced this issue many times from pnb, there services are very poor. I want my money as soon as possible, otherwise i will have to file charge dispute form.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          Shruti Sahil Kumar
          from Shimla, Himachal Pradesh
          Apr 30, 2019
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          Address: Sector 70, Mohali, Punjab

          I have cancelled one of my orders from Jabong and returned one to Myntra.
          Refund has been initiated on 17 April.
          But didn't reflect in my account yet.
          I have been provided a reference I'd but PNB customer care service person said they can't help me out.
          I went to branch but they didn't respond me.
          Reference I'd provided by Jabong
          [protected]
          Reference I'd provided by Myntra
          [protected],[protected]
          Please assist what to do.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            E
            Ekta Chand
            from Delhi, Delhi
            Apr 30, 2019
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            I had purchase a shirt from myntra it's about 1049rupees and the size doesn't fit me well, I request to return my order, request has accepted till 16 april 2019 and the item had picked up till 17 april, and the refund amount has toh inicate within 7-10day in my pnb account but the till now 10days over rupees doesn't reflect to my account. They gave a reference no. to talk to the bank customer service they will provide because they told they had innicate that amount ... I had called to bank also but they also answered same. I don't know what to do ... This is very bad experience for me.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              H
              hammurabi.sahoo
              from Hyderabad, Telangana
              Apr 30, 2019
              Resolved
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              Resolved

              Address: AT/PO-BANTALIGRAM, PURI,ODISHA, Puri, Odisha, 752002

              I purchased Lava spark i8 mobile phone 1489/- rupees from Flipkart on 12-Apr-2019 and done full payment by debit card but the order was canceled on 12-Apr-2019 and now Flipkart is saying that refund has been sent to the bank. So contact customer service and file charge dispute they had given me a no. Refund reference 30001091039102099402426 & auth code UNI000.
              But customer service is saying they can file nothing like charge dispute and can only check if the money came to your account or not.
              Jul 16, 2019
              Complaint marked as Resolved 
              Thanks for resolving it under 7days.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                V
                Vikramtanwar143
                from Delhi, Delhi
                Apr 30, 2019
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                Address: Lado Sarai , Punjab National bank, New Delhi, Delhi, 110016

                Account Name - Vikram Singh
                Account no- [protected]
                Bank - PUNJAB NATIONAL BANK, LADO SARAI, NEW DELHI, 110030

                Dear Sir/Mam

                On date 28/12/2018 in evening around 7:15pm i got 3 messages of transaction with amount of 8000/- three times transaction total 24000/- fraud transction done by my account by ATM . ATM was in my pocket and i did not given any details to anyone on phone or physically beacuse i am already aware about this type of things . I same time complaint to customer care and next day given complaint to bank in written . Bank also said me complaint in police station and i done it also .

                Please solve out my matter my account register no. Is [protected]
                And my calling no. Is - [protected]

                Proof i received from bank i am submitting pic here :-

                Thanks
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  S
                  Sonu7000
                  from Gurgaon, Haryana
                  Apr 29, 2019
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                  Address: Dhobi ghat anaith arrah, Bhojpur, Bihar, 802302

                  My name is sonu kumar and i had ordered redmi note 7 of rs.9999 in mi store on (29/03/2019) and after 04/04/2019 i returned this order due to personal reason. And on date on which refund initiated 11/04/2019
                  Mi store initiated the amount to my card but i still didn't get the money. Mi store sent this reference number
                  [protected] and (Arn[protected] and told me to fill charge dispute form but punjab national bank doesn't have such policy. So
                  Please kindly respond to this complaint it's very urgent. My card number is ([protected])
                  Mobile number [protected]
                  Thanks you sir
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    R
                    Rupendra Singh Rathore
                    from Mumbai, Maharashtra
                    Apr 29, 2019
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                    Address: b1 301 santunu residency, cng road, gododra nahar, Surat, Gujarat, 395010

                    Dear sir,
                    I book irctc ticket on 10 april 11:04 a. M. Via debit card amount
                    Is 1200.98 rupees. Its re-found by irctc on 11 april.
                    I will check my statement and visit 2 time of my home branch for
                    Complaint they not accepting my complain. 19 day to go for my
                    Re-found.
                    I call pnb helpline for this but my problem is not solved..
                    I also conform from phone-pe application for my transaction amd also
                    Conform from irctc for my re-found they give my transaction id for
                    This
                    Both are conform they send me re-found on 11 april but still i not
                    Received my re-found...

                    Please check... I still wait for my re-found... And give reply for this...

                    Pnb holder name : rathod rajendra singh

                    Pnb acount no: [protected]

                    Irctc re-found transaction id :[protected]

                    Phone pe transaction id: p1904112009534756291041

                    Arn :17203019105914257347273
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      anurag dobriyal
                      from Mumbai, Maharashtra
                      Apr 29, 2019
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                      Address: Dehradun, Uttarakhand, 248001

                      I have purchased ac from flipkart for rs 25999 on 10th april which later on 12th april 2019 i
                      Have cancelled. According to flipkart the refund was initiated on 12th april 2019 but till now it has not been credited to my account. Flipkart has provided me refund transaction no. [protected]. I have contacted pnb call center but of no use. Please forward my complaint to pnb.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Loan of 250000-against fdr of 900000- shown as od a/c opened but not showing in a/c summary.showing line market on fdr no 476900DS00000210
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                        M
                        Mohitgiri382
                        from Indore, Madhya Pradesh
                        Apr 29, 2019
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                        I had to receive a refund of ₹949 from myntra bud did not received when queried from myntra they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact myntra and disconnected. Now myntra is saying to contact bank and bank is saying to contact myntra.

                        I want my money and pnb should track my refund.

                        Arn no is :[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          A
                          Anusharawat
                          from Muzaffarnagar, Uttar Pradesh
                          Apr 28, 2019
                          Resolved
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                          Resolved

                          Address: Kedar Villa, Geeta Enclave,, Lower Nathanpur,, Dehradun, Uttarakhand, 248001

                          I did not receive my refund amount which myntra generated on 18 april 2019.

                          I brought an allen solly shirt and returned it. The refund message was received to me from myntra of amount rs1999 but it is not reflecting in my bank account.
                          It usually take 2-3 days of time but now it has been 10 days since they generated the refund.
                          Linda look into the matter.

                          The reference no provided by myntra is.

                          30001091109095219125601
                          Sep 10, 2019
                          Complaint marked as Resolved 
                          It was done by myntra only... A bit delay from their end but no aid and information was provided form the side of bank
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          The merchandise from which I was supposed to get the refund initiated the refund on 16 april. They gave me the reference number 30001091079067199084609 to check from the bank.
                          Due to wrong IFSC amount deducted from my account but not credited to receiver's account UPI ref no.[protected]
                          Date[protected]
                          Time - 11:13 AM
                          PNB a/c - [protected]
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                            N
                            Nansey Verma
                            from Sitapur, Uttar Pradesh
                            Apr 27, 2019
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                            Address: Shivpuri branch , ludhiana, Ludhiana, Punjab, 141008

                            Sir my name is nansey. I have my bank account in shivpuri branch, ludhiana. My account number is [protected]. I was paying my installment of gold loan to manappuram gold loan of rs 2754 on 31 march 2019. During payment amount was debited from my account but payment was not done in manappuram the status was of failed payment shown on manappuram application and account was debited. Till now payment is not returned and customer care representative are saying that payment will return in 45 days we can't do anything. My complaint number is a[protected]. Sir plz help me. I don't have any money in my account and i have to do some important transaction. I again registered a complaint on 22 april but still there is no any support from bank till today. Plz help me in this matter.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Paid 11999 to flipkart using my pnb Ru-pay debit card but i cancel my order later so Flipkart said that they refund my amount in my debit card on 11April2019 and will be credit to my card till 19april but still i got nothing flipkart saying contact bank we hv transferred ur amount with the reference number 30001091029079129420630
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                              T
                              Tammna Mehra
                              from Mumbai, Maharashtra
                              Apr 27, 2019
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                              I HV purchased shoes from Myntra on 13 April 2019, return it on 16 April...but still not got my money refund which I paid from my pnb debit card.i called Myntra, they said they have returned my money and gave me reference no. [protected]...I called to pnb customer care ...but they said that this reference number is not working...I have not got my amount 5070 back kindly help me ...my account number is [protected]

                              Account holder Tammna Mehra
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                M
                                Mehul212
                                from Chennai, Tamil Nadu
                                Apr 27, 2019
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                                I brought an earphone from amazon which i later returned. Amount of 1499₹ was supposed to be refunded by 22 april but still i haven't received it. I contacted amazon about this and they said tht the refund has been initiated by them and contact the bank or dispute as refund not processed. But when i contacted the bank, they said there is no such thing as a dispute of refund. Theni contacted amazon again and they gave me bank reference number:[protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Rishabh2000
                                  from Raipur, Chhattisgarh
                                  Apr 27, 2019
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                                  I have done transaction through my debit card through phonepe abd the refund from them is initiated but not processed by bank
                                  They have provided me arn numner too
                                  The refund hasn't been credited yet its been 20 days now
                                  The arn number is 17203019099914864681716
                                  The transaction date is 7th april through phonepe
                                  The refund hasn't been credited yet in my account
                                  Please look into it
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    V
                                    Vishwajeet Parashar
                                    from New Delhi, Delhi
                                    Apr 26, 2019
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                                    I am an account holder of icici bank, my bank account is[protected]. I wanted to transfer 50 thousand to one of my friend account, his account number is [protected], in the name of sanjeev kumar and geeta verma, geeta verma. Unfortunately last three digits got changed and money got transferred to [protected]. Both these people are customers of pnb bank chandan holo branch. Delhi. I immediately informed icici bank and they told me to wait for 40 days. The money was transferred through imps mode from icici bank mobile app.
                                    After waiting for 40 days i was informed to get the regret note from the bank saying pnb bank has rejected the request. I was asked to connect with the pnb bank branch of which i am not even a customer.
                                    I am connecting with the branch but they are saying since the account is dormant and customer is missing since last three years. I personally went to the address but someone else is living on the address given in the bank.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Satyanjani
                                      from Mumbai, Maharashtra
                                      Apr 26, 2019
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                                      Address: G-123 P.C.Colony Kankarbagh, Girls hostel veer kunwar singh college of agriculture dumraon buxar 802136, Patna, Bihar, 800020
                                      Website: Www.pnb.co.in

                                      I bought a product and filed for its return on 9th april. Its been 15 days still no refund. The executives of myntra are saying that they initiated the refund having bank reference no. 30001091009085239028779 and to raise a concern in the bank.
                                      So i raised a complaint with reference srn no.[protected].
                                      Can you please see to it that this issue is solved as soon as possible.
                                      Email id: [protected]@gmail.com
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Hi Punjab National Bank team
                                      I Ordered on 29 October on my Myntra App
                                      Has my order been canceled for some reason?
                                      His refund has been returned to me, it is not showing in the bank, please transfer my refund to the bank
                                      I am sending you the reference number proof.
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                                        M
                                        m1deepak
                                        from Gurgaon, Haryana
                                        Apr 26, 2019
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                                        Address: VIJAY KUMAR MADAN 10A/13 SHAKTI NAGAR DELHI 110007, New Delhi, Delhi, 110007

                                        As subject cited above information needed in writing as action taken report for strict action taken in hard copy in speed post by manager subzi mandi delhi for intentionally violation of your own principles of ethics for total violation of customer rights for intentionally dormant my a/c without my consent for purpose of harassment to seniorcitizen
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Apr 26, 2019
                                        Updated by m1deepak
                                        Immediate Action Taken Report on the subject cited above in writing only for Strict Action to be taken against Manager of your Subzi Mandi Branch Delhi for Complete Violation of Customer Rights and your own Principles of Ethics in HARD COPY by Speed Post only and no other modes
                                        VIJAY KUMAR MADAN
                                        10A/13
                                        SHAKTI NAGAR
                                        DELHI 110007
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