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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 113

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S
Shruti Sahil Kumar
from Shimla, Himachal Pradesh
Apr 30, 2019
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Address: Sector 70, Mohali, Punjab

I have cancelled one of my orders from Jabong and returned one to Myntra.
Refund has been initiated on 17 April.
But didn't reflect in my account yet.
I have been provided a reference I'd but PNB customer care service person said they can't help me out.
I went to branch but they didn't respond me.
Reference I'd provided by Jabong
[protected]
Reference I'd provided by Myntra
[protected],[protected]
Please assist what to do.
+2 photos
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    Ekta Chand
    from Delhi, Delhi
    Apr 30, 2019
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    I had purchase a shirt from myntra it's about 1049rupees and the size doesn't fit me well, I request to return my order, request has accepted till 16 april 2019 and the item had picked up till 17 april, and the refund amount has toh inicate within 7-10day in my pnb account but the till now 10days over rupees doesn't reflect to my account. They gave a reference no. to talk to the bank customer service they will provide because they told they had innicate that amount ... I had called to bank also but they also answered same. I don't know what to do ... This is very bad experience for me.
    +2 photos
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      H
      hammurabi.sahoo
      from Hyderabad, Telangana
      Apr 30, 2019
      Resolved
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      Resolved

      Address: AT/PO-BANTALIGRAM, PURI,ODISHA, Puri, Odisha, 752002

      I purchased Lava spark i8 mobile phone 1489/- rupees from Flipkart on 12-Apr-2019 and done full payment by debit card but the order was canceled on 12-Apr-2019 and now Flipkart is saying that refund has been sent to the bank. So contact customer service and file charge dispute they had given me a no. Refund reference 30001091039102099402426 & auth code UNI000.
      But customer service is saying they can file nothing like charge dispute and can only check if the money came to your account or not.
      +1 photos
      Jul 16, 2019
      Complaint marked as Resolved 
      Thanks for resolving it under 7days.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        V
        Vikramtanwar143
        from Delhi, Delhi
        Apr 30, 2019
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        Address: Lado Sarai , Punjab National bank, New Delhi, Delhi, 110016

        Account Name - Vikram Singh
        Account no- [protected]
        Bank - PUNJAB NATIONAL BANK, LADO SARAI, NEW DELHI, 110030

        Dear Sir/Mam

        On date 28/12/2018 in evening around 7:15pm i got 3 messages of transaction with amount of 8000/- three times transaction total 24000/- fraud transction done by my account by ATM . ATM was in my pocket and i did not given any details to anyone on phone or physically beacuse i am already aware about this type of things . I same time complaint to customer care and next day given complaint to bank in written . Bank also said me complaint in police station and i done it also .

        Please solve out my matter my account register no. Is [protected]
        And my calling no. Is - [protected]

        Proof i received from bank i am submitting pic here :-

        Thanks
        +1 photos
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          S
          Sonu7000
          from Gurgaon, Haryana
          Apr 29, 2019
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          Address: Dhobi ghat anaith arrah, Bhojpur, Bihar, 802302

          My name is sonu kumar and i had ordered redmi note 7 of rs.9999 in mi store on (29/03/2019) and after 04/04/2019 i returned this order due to personal reason. And on date on which refund initiated 11/04/2019
          Mi store initiated the amount to my card but i still didn't get the money. Mi store sent this reference number
          [protected] and (Arn[protected] and told me to fill charge dispute form but punjab national bank doesn't have such policy. So
          Please kindly respond to this complaint it's very urgent. My card number is ([protected])
          Mobile number [protected]
          Thanks you sir
          +1 photos
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            R
            Rupendra Singh Rathore
            from Mumbai, Maharashtra
            Apr 29, 2019
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            Address: b1 301 santunu residency, cng road, gododra nahar, Surat, Gujarat, 395010

            Dear sir,
            I book irctc ticket on 10 april 11:04 a. M. Via debit card amount
            Is 1200.98 rupees. Its re-found by irctc on 11 april.
            I will check my statement and visit 2 time of my home branch for
            Complaint they not accepting my complain. 19 day to go for my
            Re-found.
            I call pnb helpline for this but my problem is not solved..
            I also conform from phone-pe application for my transaction amd also
            Conform from irctc for my re-found they give my transaction id for
            This
            Both are conform they send me re-found on 11 april but still i not
            Received my re-found...

            Please check... I still wait for my re-found... And give reply for this...

            Pnb holder name : rathod rajendra singh

            Pnb acount no: [protected]

            Irctc re-found transaction id :[protected]

            Phone pe transaction id: p1904112009534756291041

            Arn :17203019105914257347273
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              A
              anurag dobriyal
              from Mumbai, Maharashtra
              Apr 29, 2019
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              Address: Dehradun, Uttarakhand, 248001

              I have purchased ac from flipkart for rs 25999 on 10th april which later on 12th april 2019 i
              Have cancelled. According to flipkart the refund was initiated on 12th april 2019 but till now it has not been credited to my account. Flipkart has provided me refund transaction no. [protected]. I have contacted pnb call center but of no use. Please forward my complaint to pnb.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Loan of 250000-against fdr of 900000- shown as od a/c opened but not showing in a/c summary.showing line market on fdr no 476900DS00000210
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                M
                Mohitgiri382
                from Indore, Madhya Pradesh
                Apr 29, 2019
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                I had to receive a refund of ₹949 from myntra bud did not received when queried from myntra they told that they have refunded the amount and gave me arn number and asked me to contact my banks customer care and giving them arn to track my refund. But when i called, the customer care executive didn't knew about arn and simply asked me to contact myntra and disconnected. Now myntra is saying to contact bank and bank is saying to contact myntra.

                I want my money and pnb should track my refund.

                Arn no is :[protected]
                +1 photos
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                  A
                  Anusharawat
                  from Muzaffarnagar, Uttar Pradesh
                  Apr 28, 2019
                  Resolved
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                  Resolved

                  Address: Kedar Villa, Geeta Enclave,, Lower Nathanpur,, Dehradun, Uttarakhand, 248001

                  I did not receive my refund amount which myntra generated on 18 april 2019.

                  I brought an allen solly shirt and returned it. The refund message was received to me from myntra of amount rs1999 but it is not reflecting in my bank account.
                  It usually take 2-3 days of time but now it has been 10 days since they generated the refund.
                  Linda look into the matter.

                  The reference no provided by myntra is.

                  30001091109095219125601
                  Sep 10, 2019
                  Complaint marked as Resolved 
                  It was done by myntra only... A bit delay from their end but no aid and information was provided form the side of bank
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  The merchandise from which I was supposed to get the refund initiated the refund on 16 april. They gave me the reference number 30001091079067199084609 to check from the bank.
                  Due to wrong IFSC amount deducted from my account but not credited to receiver's account UPI ref no.[protected]
                  Date[protected]
                  Time - 11:13 AM
                  PNB a/c - [protected]
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                    N
                    Nansey Verma
                    from Sitapur, Uttar Pradesh
                    Apr 27, 2019
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                    Address: Shivpuri branch , ludhiana, Ludhiana, Punjab, 141008

                    Sir my name is nansey. I have my bank account in shivpuri branch, ludhiana. My account number is [protected]. I was paying my installment of gold loan to manappuram gold loan of rs 2754 on 31 march 2019. During payment amount was debited from my account but payment was not done in manappuram the status was of failed payment shown on manappuram application and account was debited. Till now payment is not returned and customer care representative are saying that payment will return in 45 days we can't do anything. My complaint number is a[protected]. Sir plz help me. I don't have any money in my account and i have to do some important transaction. I again registered a complaint on 22 april but still there is no any support from bank till today. Plz help me in this matter.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Paid 11999 to flipkart using my pnb Ru-pay debit card but i cancel my order later so Flipkart said that they refund my amount in my debit card on 11April2019 and will be credit to my card till 19april but still i got nothing flipkart saying contact bank we hv transferred ur amount with the reference number 30001091029079129420630

                    transaction failed but payment not refunded yet - Comment #3419150 - Image #0
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                      T
                      Tammna Mehra
                      from Mumbai, Maharashtra
                      Apr 27, 2019
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                      I HV purchased shoes from Myntra on 13 April 2019, return it on 16 April...but still not got my money refund which I paid from my pnb debit card.i called Myntra, they said they have returned my money and gave me reference no. [protected]...I called to pnb customer care ...but they said that this reference number is not working...I have not got my amount 5070 back kindly help me ...my account number is [protected]

                      Account holder Tammna Mehra
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        Mehul212
                        from Chennai, Tamil Nadu
                        Apr 27, 2019
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                        I brought an earphone from amazon which i later returned. Amount of 1499₹ was supposed to be refunded by 22 april but still i haven't received it. I contacted amazon about this and they said tht the refund has been initiated by them and contact the bank or dispute as refund not processed. But when i contacted the bank, they said there is no such thing as a dispute of refund. Theni contacted amazon again and they gave me bank reference number:[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          R
                          Rishabh2000
                          from Raipur, Chhattisgarh
                          Apr 27, 2019
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                          I have done transaction through my debit card through phonepe abd the refund from them is initiated but not processed by bank
                          They have provided me arn numner too
                          The refund hasn't been credited yet its been 20 days now
                          The arn number is 17203019099914864681716
                          The transaction date is 7th april through phonepe
                          The refund hasn't been credited yet in my account
                          Please look into it
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            V
                            Vishwajeet Parashar
                            from New Delhi, Delhi
                            Apr 26, 2019
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                            I am an account holder of icici bank, my bank account is[protected]. I wanted to transfer 50 thousand to one of my friend account, his account number is [protected], in the name of sanjeev kumar and geeta verma, geeta verma. Unfortunately last three digits got changed and money got transferred to [protected]. Both these people are customers of pnb bank chandan holo branch. Delhi. I immediately informed icici bank and they told me to wait for 40 days. The money was transferred through imps mode from icici bank mobile app.
                            After waiting for 40 days i was informed to get the regret note from the bank saying pnb bank has rejected the request. I was asked to connect with the pnb bank branch of which i am not even a customer.
                            I am connecting with the branch but they are saying since the account is dormant and customer is missing since last three years. I personally went to the address but someone else is living on the address given in the bank.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              Satyanjani
                              from Mumbai, Maharashtra
                              Apr 26, 2019
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                              Address: G-123 P.C.Colony Kankarbagh, Girls hostel veer kunwar singh college of agriculture dumraon buxar 802136, Patna, Bihar, 800020
                              Website: Www.pnb.co.in

                              I bought a product and filed for its return on 9th april. Its been 15 days still no refund. The executives of myntra are saying that they initiated the refund having bank reference no. 30001091009085239028779 and to raise a concern in the bank.
                              So i raised a complaint with reference srn no.[protected].
                              Can you please see to it that this issue is solved as soon as possible.
                              Email id: [protected]@gmail.com
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Hi Punjab National Bank team
                              I Ordered on 29 October on my Myntra App
                              Has my order been canceled for some reason?
                              His refund has been returned to me, it is not showing in the bank, please transfer my refund to the bank
                              I am sending you the reference number proof.

                              customer care is not tending to my issue regarding failure of refund from myntra - Comment #4074025 - Image #0
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                                M
                                m1deepak
                                from Gurgaon, Haryana
                                Apr 26, 2019
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                                Address: VIJAY KUMAR MADAN 10A/13 SHAKTI NAGAR DELHI 110007, New Delhi, Delhi, 110007

                                As subject cited above information needed in writing as action taken report for strict action taken in hard copy in speed post by manager subzi mandi delhi for intentionally violation of your own principles of ethics for total violation of customer rights for intentionally dormant my a/c without my consent for purpose of harassment to seniorcitizen
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Apr 26, 2019
                                Updated by m1deepak
                                Immediate Action Taken Report on the subject cited above in writing only for Strict Action to be taken against Manager of your Subzi Mandi Branch Delhi for Complete Violation of Customer Rights and your own Principles of Ethics in HARD COPY by Speed Post only and no other modes
                                VIJAY KUMAR MADAN
                                10A/13
                                SHAKTI NAGAR
                                DELHI 110007
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                                  00diksha
                                  from Mumbai, Maharashtra
                                  Apr 25, 2019
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                                  Address: Rajouri, Jammu and Kashmir

                                  Myntra has initiated the refund of rs 2168 on 12 april 2019 for the order that was cancelled but today is 25 april 2019 still i didn't received that amount in my bank account but i called myntra and they told me to call pnb customer care number and tell them to file a dispute that i didn't received that amount but pnb customer service told me that there is nothing like this thing exits so i request you to please refund my amount and the reference number myntra has given me to ask bank that check with this reference number that amount has been refunded is[protected] and please help me.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    dushraj25
                                    from Gurgaon, Haryana
                                    Apr 24, 2019
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                                    I am having account no. [protected] in pnb narora bulandsharar (Up). At about 1530 hrs on 14 december 2018, two fraudulent transaction of rs 10000/- and 15000/- was occurred from pnb atm u 60 main road, upadhyay block, shakarpur, delhi. However the atm card was with me. I raised this complaint to pnb narora. Thereafter, pnb rejected my request with inappropriate reply. Even, pnb is also failed to provide cctv footage of the atm where this fraudulent transaction was occurred.in view of the above, it is requested that my money be refunded.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Hello Sir, my account no is [protected]. You do it as soon as possible . Name is Prince Mehta.
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                                      A
                                      ayu994
                                      from Allahabad, Uttar Pradesh
                                      Apr 22, 2019
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                                      Myntra had refunded my amount of rs. 85 but pnb did not reflect it in my account. It had been more than 10 days since. Myntra has also provided me the refund reference number which is 30001091019100119470385.

                                      Kindly help me in getting the amount asap. Pnb has failed to reflect my amount on earlier occasions as well when i have received refund from other shopping sites
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      I was paying Rs 17990 to Samsung.Com through rupay debit card on 09.09.2019. The transaction failed but the money was debited from my account.
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                                        S
                                        sainikkk
                                        from Mumbai, Maharashtra
                                        Apr 21, 2019
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                                        Address: bank branch address jhansa road kurukshetra, 136118

                                        मेरे नाम हरदीप सिंह है मेरे खाता नंबर [protected] है मेरा खाता कुरुक्षेत्र की झांसा रोड शाखा में है
                                        मेरे बैंक खाते मे 12/04/2019 से 15/04/219 तक फ्रॉड ट्रांसक्शन हुयी है
                                        जो की मेरे द्वारा नहीं की गयी, और ना ही हमे इस ट्रांसक्शन का तुरंत सन्देश मिला, कृपा करके हमे इस फ्रॉड ट्रांसक्शन की पूरी जानकारी दी जाये, और जिस-जिस जगह से ये फ्रॉड ट्रांसक्शन हुयी है उस जगह की cctv फुटेज दी जाये, इस घटना की सख्त जांच की जाये और जो मेरे खाते में से गलत कटौती हुयी है उसकी जल्द से जल्द भरपाई की जाये ।
                                        फ्रॉड ट्रांसक्शन की पूरी डिटेल :-
                                        [protected] atm trf 1643 pnb +13 alipur road civil south rs.25000/
                                        [protected] atm wdr 1645pnb +13 alipur road civil south rs.15000/
                                        [protected] atm wdr 1649 pnb +13 alipur road civil south rs.9000/
                                        [protected] atm trf 1658 pnb +13 alipur road civil south rs.25000/
                                        [protected] atm wdr 1660 pnb +13 alipur road civil south rs.15000/
                                        [protected] atm wdr 1662 pnb +13 alipur road civil south rs.10000/
                                        [protected] atm trf 1763 pnb +f3 main market near northd rs.25000/
                                        [protected] atm wdr[protected] + lothianrd. Kashmiriga rs.10000/
                                        [protected] atm wdr 9664 pnb hpcl singhu border north rs.10000/
                                        [protected] atm wdr 9666 pnb hpcl singhu border north rs.5000/
                                        [protected] atm trf 9987 pnb hpcl singhu border north rs.25000/
                                        [protected] atm wdr[protected] arya samaj road rs.10000/

                                        Name - hardeep singh s/o sarwan singh
                                        A/c. No. - [protected]
                                        Phone number - [protected], [protected]
                                        +3 photos
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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