I am an account holder of icici bank, my bank account is[protected]. I wanted to transfer 50 thousand to one of my friend account, his account number is [protected], in the name of sanjeev kumar and geeta verma, geeta verma. Unfortunately last three digits got changed and money got transferred to [protected]. Both these people are customers of pnb bank chandan holo branch. Delhi. I immediately informed icici bank and they told me to wait for 40 days. The money was transferred through imps mode from icici bank mobile app.
After waiting for 40 days i was informed to get the regret note from the bank saying pnb bank has rejected the request. I was asked to connect with the pnb bank branch of which i am not even a customer.
I am connecting with the branch but they are saying since the account is dormant and customer is missing since last three years. I personally went to the address but someone else is living on the address given in the bank.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
PUNB0779100
MOHSIM KHAN
8878164344