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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 12

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H
Harshit_Srivastava2312
May 12, 2022
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One of my order got cancelled by Amazon and they have refunded the payment into my PNB account via UPI which is not reflecting in PNB account.
Now Amazon is telling everything is sorted from there end as they have given RRN number and issue is with PNB.

Kindly help to sort this out as the amount is huge for me (around Rs 6500/-)
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
The refund was initiated on 22nd April 2022 and until now I am just trying to move here and there without any resolution.
How is this marked as resolved, how is the customer care going to contact me?
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    A
    Adityag_genuine
    from Bansi, Uttar Pradesh
    May 7, 2022
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    Hello, I had canceled a train ticket a few weeks ago. The refund of 230 rupees was successfully initiated on 21 april. And The refund amount was supposed to be credited into my account till around 29 April. But still I have not received the refund into my account. Upon contacting irctc they said that everything is successfully done from their side. And then I contacted bank and they are saying that this issue is from irctc side.
    Plz look into the matter . I am attaching the details of refund.
    And the appropriate details for this refund are mentioned below
    The refund reference no[protected]
    Bank refund transaction ID[protected]
    Transaction ID - [protected]
    Settlement I'd- [protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Adityag_genuine
      from Bansi, Uttar Pradesh
      May 7, 2022
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      Hello, I had canceled a train ticket a few weeks ago. The refund of 460 rupees was successfully initiated on 20 april. And The refund amount was supposed to be credited into my account till around 28 April. But still I have not received the refund into my account. Upon contacting irctc they said that everything is successfully done from their side. And then I contacted bank and they are saying that this issue is from irctc side.
      Plz look into the matter .

      I am attaching the details of refund.
      And the appropriate details for this refund are mentioned below

      The refund reference no[protected]
      Bank refund transaction ID[protected]
      Transaction ID - [protected]
      Settlement I'd- [protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        H
        Harshit Adwani
        May 4, 2022
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        Address: Marwari Road,Bhopal, Madhya Pradesh

        Dear Sir/Ma'am,
        After continuous failed efforts to receive the OTP for performing transactions through my internet banking, I talked to the customer care of PNB who are not able to solve this matter. Request you to please help
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          F
          Fahim Anwar Rizvi
          from Moga, Punjab
          May 2, 2022
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          My account freeze please open my account
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            V
            from Bengaluru, Karnataka
            May 1, 2022
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            Hello All,
            I am existing customer or HDFC life insurance.

            When I purchased hdfc policy, agent fooled me with some guranted benefit.. after 3 years of policy when I called hdfc they told me that there is no such component .

            Hdfc representative told me that if I wish they can file complain in GBIC on behalf of me !

            From here all fraud starts now ...

            Next day I got a call from a person :
            Vikram Nair : officer from GBIC .

            He asked everything me about my hdfc policy and told me everything how agents fool people in this insurance policies.

            So he said if I am not satisfied with my existing policy, GBIC & IRDA can assist me,
            And he said, he can file a complain in hdfc and get my policy transfer to any other policy I want .

            Post that his other team members calling me pretending as hdfc person's and asking not to change policy ...

            GBIC person calls and told me that he got approval to get my hdfc policy freeze and amount which I paid to hdfc will be transferred to new policy which I will purchase !

            But there is one condition that by 5 pm of same day I need to purchase a new policy...

            He gave me options to purchase new policy with multiple other vendors

            Like pnb MetLife, Aditya Birla etc...

            From them he suggested me to go with pnb as it has guranted return, also he told me that policy will not be active unless I receive bond paper of policy, agree to them, sign them and read everything mentioned clearly that my amount from hdfc will be transferred in this account.

            I had been given link for pnb MetLife website and asked to make payments and share payment receipt.

            By seeing link I look pnb official link and I make payment & shared payment receipt to Vikram Nair from GBIC.

            Now Vikram told me that he will ask pnb MetLife people to assign a dedicated manager to me so that I get direct help .

            And now another person from same gang calls me as Sameer Rawal from pnb manager .

            After 10 days I received my pnb policy documents, when I saw the documents there was no mention of amount transfer from hdfc to pnb and also this policy mentioned was for 22 years, while I had been told that my policy maturity is 3 years .

            so when I asked sameer rawal for same to be mentioned in policy document than he told. me that, kindly ask vikram nair from gbic to inform pnb to generate a seperate letter to me stating hdfc amount transfer & meturity 3 years !

            Vikram told me that yes he has asked pnb to generate this letter for me and in few days I should receive this letter .

            its been 3 months now & I am chasing this both guys to get that letter..

            can someone suggest, How to this fixed please 🙏😔
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              Siva boppudi
              from Eluru, Andhra Pradesh
              Apr 29, 2022
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              On 29/04/2022 I have received a payment of 3000rs through phonepe amount was credited to my account but not showing in my account balance.

              "A/c XXXXXXXX029609 has been credited with Rs.3000 on[protected]:47:42 thru UPI.Helpline [protected].Register for e-statement, if not done."
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                M
                Mehtab Aiyubi
                from Mumbai, Maharashtra
                Apr 28, 2022
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                I had opened a saving accounts with pnb bank on 1stfeb. When I dint recieved my debit card after one month I visited the bank again on 24Mar they said it’s under process and I will receive it. Till now I am chasing then still not received and also unable to contact their customer care
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Apr 28, 2022
                Updated by Mehtab Aiyubi
                It’s not resolved yet
                Apr 28, 2022
                Updated by Mehtab Aiyubi
                Complaint number attached, which is showing resolved which is incorrect

                May 23, 2022
                Updated by Mehtab Aiyubi
                I am chasing them from almost 3month for debit card and now for online password. Will my complaint will ever be resolved
                I haven’t heard anything from PNB bank, also now my netbanking is also been blocked and bank is not helping me
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                  R
                  Rjat anand
                  Apr 23, 2022
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                  Today, i diposite cash 14500rs through punjab nation bank jagadhri work shop branch diposite machine .But machine stuck and shoiwn out of service on display. But cash not credit in mu account .
                  Account no. [protected]
                  mobile no.[protected]
                  please update me as soon as possible.
                  Thak you
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Apr 23, 2022
                  Updated by Rjat anand
                  [protected] please update
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                    B
                    Baishali_Das
                    from Guwahati, Assam
                    Apr 22, 2022
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                    Address: Bharalumukh, Guwahati-781009

                    An amount of Rs 4000 has not been credited to my account after being debited for a failed transaction. The failed transaction date is 12/04/2022.
                    I have complained twice and now they have sent me two messages stating,
                    'Dear Customer, SRN No. A[protected] has been closed with remarks Transaction found successful . For further assistance pl call [protected]/[protected]. PNB'.
                    I don't know what to do now.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Apr 22, 2022
                    Updated by Baishali_Das
                    There is a typo in the subject, it should be, 'Money debited and not credited for a failed transaction'
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                      A
                      Anjumkhan5786
                      from Alwar, Rajasthan
                      Apr 14, 2022
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                      Address: ramgarh alwar rajasthan

                      Dear sir
                      account number [protected].
                      this account blocked . please active this account number. I am study in Kyrgyzstan. At present I am in Kyrgyzstan.

                      please unblocked account.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        2
                        21IT039 Kanishk Teotia
                        Apr 14, 2022
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                        Hello sir/mam,
                        I had placed this order of GKI Premium 3 Star Plastic Table Tennis Ball, (White), Standard Size (order id[protected] priced at Rs. 343, on 29/03/2022. Due to certain reasons, I missed the delivery. So my order was cancelled automatically and the refund from Amazon was processed on 05/04/2022 successfully. I had made the payment through upi. Now my money hasn't been received yet.
                        The reference number is[protected].
                        Please help in this issue.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Iqraaa
                          Apr 13, 2022
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                          I did a transaction of rupees 5000 from PNB atm the money got deducted from my account but the money did not come out od the machine. Please credit back my money.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Apr 15, 2022
                          Updated by Iqraaa
                          Its the 3rd day.. Please help me get back my money ☹️
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                            D
                            Deep88
                            from Gwalior, Madhya Pradesh
                            Apr 10, 2022
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                            Address: Morar Gwalior

                            Shortfal rec ACH RTN and ACH RTN deducted from my account so my time every time 295 deducted
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              tiwarishubham591
                              Apr 9, 2022
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                              My name is Shubham Tiwari and I had ordered a product of RS.392 Vills Laurence Analog Watch in Amazon on 01.03.2022 & I returned this order due to personal reason. And on 26.03.2022 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My account number is [protected] of Punjab National Bank.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                sandeepkumar jivilikapally
                                Apr 3, 2022
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                                Address: 10-3-42/B

                                My account has blocked or freezed...Whats the reason for that and please unblock or unfreeze my account, am unable to do any of my transactions...Facting too problems
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Purnima73
                                  Mar 30, 2022
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                                  Hi Team,

                                  I would like to bring your attention towards the inconvenience I have been facing since the last one and a half years. I lost my husband in December 2020, since then I am submitting all the required documents( death certificate of my husband, my life certificate, KYC document etc) again and again. Still every time whenever I make a call i get to know that the account is still showing my Husband's name. Also I have been a joint account holder for the same since 2002, still I was informed that I am not reflecting as a joint account holder.
                                  Moreover, my account has been frozen today even without any prior or post intimation and I am still not aware why the account got freezed.

                                  I am dependent solely on the pension that I receive from the central government on a monthly basis. It is much more difficult for me to visit my home branch as I am staying with my daughter who is herself studying.

                                  Need prompt action against this. Please find below the required details,

                                  Account Number: [protected]
                                  Customer ID:[protected]
                                  IFSC: PUNB0025200
                                  Mobile number: [protected]
                                  Branch: PNB Gandhinagar, Kanpur, Uttar Pradesh
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    sounath84
                                    Mar 29, 2022
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                                    I ordered some grocery items from Amazon on 19.03.22 and made payment of Rs.1879.60 through AMAZONPAY UPI from PNB account. Order ID is[protected]. But among those items one item i.e. Vedaka Premium red Masoor Whole(1kg) was defective and I Claimed for a refund from Amazon. The initiation date of refund was 21.03.22 and the amount was rs 411.04. They initiated the refund of that amount with the Refund Reference Number[protected] but the amount is not credited to my account still now. Bank customer care is telling that they don't have any provision to check with the reference number. Please look into the matter and help me to get the amount.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Karare
                                      from Patna, Bihar
                                      Mar 29, 2022
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                                      Address: Bengalitola leheriasarai darbhanga

                                      It has been 20-25 days and I have still not received the refund money in my bank account
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        A
                                        ArtiAlex
                                        from Rudrapur, Uttarakhand
                                        Mar 27, 2022
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                                        Address: 140a, Divine Sun City Dharampur RUDRAPUR

                                        To
                                        THE CONCERNED ATHORITY/PERSON
                                        PUNJAB NATIONAL BANK
                                        GALLA MANDI ROAD
                                        RUDRAPUR, UTTRAKHAND 263153
                                        From
                                        Arti
                                        140a, Divine Sun City Dharampur, RUDRAPUR UTTRAKHAND 263153
                                        Contact: [protected]
                                        [protected]@gmail.com
                                        Account Number [protected]
                                        Sub: Delay in Education loan
                                        Hello Sir/Ma’am
                                        My name is Arti, an applicant of education loan in above said branch.
                                        I have applied for education loan through Vidya Laxmi Portal and above said branch as well on 18th February 2022 for the course EXECUTIVE POST GRADUATE PROGRAM IN DATA SCIENCE from IIIT-B.
                                        That My due date to submit fee was 28 February 2022. Since I have applied for education loan, I got extension for one month from above said institute. But till today, I didn’t get any response from bank when I will get loan.
                                        I contacted branch Manager, Customer care, and loan department of the bank, given them many emails, still I am under blind fold about the loan.
                                        That, As per my knowledge, I am eligible for the loan as per rules of bank and RBI. I have submitted all requisite documents required by the bank for the education loan.
                                        That, any further delay in my loan will cause irreparable loss, injury and damage to my career. So I request to the concerned authorities to kindly take any action and sanction my loan as soon as possible.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Please share your application id
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