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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 15

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R
Rajat juneja123
from Ludhiana, Punjab
Jan 7, 2022
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Address: HOUSE NO 70,AMANTRAN COLONY, KAILASH NAGAR ROAD, BASTI JODHEWAL,LUDHIANA

Respected Sir,
I have canceled the apple iPhone 12 mini (prepaid and the amount is 41199/-) from Flipkart on 28 Dec. on that day itself the seller has initiated my refund amount to my PNB account through which I have done the payment. but since that day I have not got the refund. I have talked with Flipkart customer care and they have shared the reference number 85215221363151790530519 .
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    sharma vansh
    from delhi, Delhi
    Jan 5, 2022
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    Respected,
    i have ordered a product Samvardhan Detail Precision Pen Knife worth of Rs. 150 on 20th of December 2021 from amazon .
    i returned this product due to personal reasons. A refund was initiated by the amazon on 28th of December with refund reference number #[protected] and said if bank is denying the please fill charge dispute form. please solve the issue i will be highly thankful to you.
    regards.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      S
      Shy97
      Jan 5, 2022
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      Respected sir I have opened unnati saving account through online banking at IFSC code PUNB0191400 at kunraghat gorakhpur UP. I have done the transaction of amount 70000 from SBI to my PNB account but amount not received in my account. I have contacted the branch they said unnati saving account limit is 200000 per financial year.so they denied to credit the amount to my account. Please help me .
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Z
        Zenabhai Raval
        Jan 5, 2022
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        મારા ખાતા માંથી આ પૈસા કેમ કપાય છે
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          R
          rubandutta
          from Kolkata, West Bengal
          Jan 4, 2022
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          Resolved

          Hello Team,

          I would like to bring up 3 points in very brief and explicit.

          1) I went to Punjab national bank to open saving account. The executive was very well behaved and took all the necessary actions as applicable. ( i don't know his name )

          2) There was some documentation needed so i went to ask for the direction for a fevicol( gum stick) to one of the bank executives/clerk. I don't know what happened and suddenly he started bombarding at me and shouted " i have lots of work, i am doing numericals, cannot answer all queries, i cannot look after all customer etc etc". That left me stunned. It was an extraordinary awful behavior by one of your bank workers and also the tone that fellow used was very unprofessional and not at all acceptable by any civil means. He was loud and unapologetic.

          3) Listening to that i still kept my voice low and counter attacked him with my words. Then he dropped the mother of all bombs. He said " sir do one thing just go and complain against me" Waao! now that's what i call a direct threat to the customer. I was very offended listening to this and it felt like pnb might have been hiring goons in their branches not professional executives. So i just walked off and replied " sure i will complain don't you worry".

          IS THIS THE WAY HOW YOU TREAT YOUR CUSTOMERS ? ONE BAD FISH MAKES THE WHOLE POOL DIRTY. THAT'S WAHT I FELT LIKE. THE NAME OF THAT FELLOW GUY is SUBHOJIT AICH. He acted like a goon who would not even care about it.

          THIS IS AN URGENT MATTER OF REQUEST TO PLEASE KINDLY LOOK INTO THE MATTER AND WHATEVER THE PROBLEM WAS BECAUSE IT FELT HE WAS ON ALCOHOL OR SOME KIND OF TOXIC EFFECT. HE LITERALLY STOOD UP FROM THE TABLE CAME TO MY TABLE AND SAID GO AND GIVE YOUR COMPLAIN RIGHT NOW. FOR THE SECOND TIME. UNBELIEVABLE!

          first time visiting pnb and this is the impression I'm left with. Well done!

          This is not right and i will not tolerate this. I want an answer against this. I am not going to sit here and take a threat from any of your employees. Requesting for an immediate clarification/investigation against the issue. Thank you!

          first time visiting pnb and this is the impression I'm left with. Well done!

          COMPLAIN AGAINST - PUNJAN NATIONAL BANK
          BRANCH - JHARGRAM
          STATE - WEST BENGAL
          DISTRICT - JHARGRAM

          Your's sincerely
          RUBAN DUTTA
          [protected]
          [protected]@outlook.com
          Jan 5, 2022
          Complaint marked as Resolved 
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            M
            mukherjeesub
            from Mumbai, Maharashtra
            Jan 4, 2022
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            Address: Punjab National Bank , 73 Diamond Harbour Road , Kidderpore , Kolkata -700073 .

            My Mother Mrs Minoti Mukherjee is a Pension holder and went to PNB to provide the Biometric test and also submitted the manual life certificate for getting her pension from Punjab national Bank, kidderpore Branch, 73 Diamond Harbour Road, Kolkata 700023. Her Pension has been stopped since November 2021.
            Her customer Id is[protected]. Her Pension she has been receiving for last 20 years .

            Please let us know the reason of stopping her Pension aged 84 years of a female who has worked for so many years in a West Bengal Govt department.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              P
              ppk001
              Jan 3, 2022
              Resolved
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              Resolved

              Address: Batangar Kolkata 700140

              SB A/c No.[protected]
              Batanagar Branch PUNB0013720

              Old Debit Card cancelled as per bank official's instructions.
              New Debit Card Request placed on 08.12.2021.
              New Debit Card still not received.

              As of 03.01.2022 the Bank officials do not know the status of the New Debit Card and the Bank Manager was not present in Bank.

              Pramit Kumar Pal
              Jan 5, 2022
              Complaint marked as Resolved 
              Somebody unknown fraud caller mobile number 089260 72507 called me who is not from consumercomplaints.in Complaint not resolved. This is a website filled with fraudsters.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Jan 03, 2022
              Updated by ppk001
              Complaint Reference Numbers:

              CRM Ref No CI[protected]
              IBS Ref No 17141607
              Date 03/01/2022

              CRM Ref No CM[protected]
              IBS Ref No 17134294
              Date 02/01/2022

              CRM Ref No CSM[protected]
              Date 03.01.2022
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                I
                Indrajit06
                Jan 3, 2022
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                Address: Burdwan station Bazar, purba Bardhaman ,West Bengal

                Myself Indrajit Das, I am a customer of Punjab National Bank, Burdwan station Bazar branch (West Bengal ) .Recently on 28 December I I tried to withdraw 1500 rupees from ATM, although the transaction was successful but I did not received the cash in my hand from the ATM machine .After that problem I immediately contact with my bank manager and he told me to wait for 48 hours after that he will take my written application and proceed further proceedure. so I wait for 48 hours and after 48 hours I again went to the branch manager and give him a written complaint about my problem then he refused to take the application and told me to lodge a complaint online via That toll free number of their bank . I told him that I already contacted with that toll free number but I did not received any reference number of my complaint so please sir kindly take my application and help me but then my manager also refused to take the application and told me to wait and wait and wait. So my request to is please help me on this matter and credit my debited amount as soon as possible.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  C
                  Cherry@143
                  from Angul, Odisha
                  Jan 3, 2022
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                  My account unblock and forzen unblock please 🥺 sir
                  Account no[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    C
                    Chhabi Laga
                    Jan 2, 2022
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                    Address: Arambagh
                    Website: www.pnbindia.in

                    I had Ordered a Redmi Note 10 Pro from AMAZON.IN with order id[protected] on 27-DEC-2021 which i successfully canceled on the same day and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 27 dec itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is[protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 75503721363012444508676 . Attached is the email from the AMAZON team stating that the refund has been successfully completed.
                    +2 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Chhabi Rani Laga
                      from Arambagh, West Bengal
                      Jan 2, 2022
                      Resolved
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                      Resolved

                      I had Ordered a Redmi Note 10 Pro from AMAZON.IN with order id[protected] on 27-DEC-2021 which i successfully canceled on the same day and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 27 dec itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is[protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 75503721363012444508676 . Attached is the email from the AMAZON team stating that the refund has been successfully completed.
                      +3 photos
                      Jan 11, 2022
                      Complaint marked as Resolved 
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Jan 02, 2022
                      Updated by Chhabi Rani Laga
                      Still not received my money why it's showing issue resolved?
                      Amount debited from my account but not credited to merchants account

                      Refund not receive in account - Comment #3997678 - Image #0
                      Refund not receive in account - Comment #3997678 - Image #1
                      Refund not receive in account - Comment #3997678 - Image #2
                      How much time will taken by bank for chargeback in my account ?
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                        Chhabi Rani Laga
                        from Arambagh, West Bengal
                        Jan 1, 2022
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                        My name is Chhabi Rani Laga and I had ordered a Redmi Note 10 Pro by of RS 17999(with exchange my old phone the actual price was 12049) in Amazon on 26 December 2021 & I returned this order due to personal reason. And on 31 December 2021 Amazon initiated the amount to my debit card but I still didn't get the money.plz help me. This is the reference number 75503721363012444508676.
                        +2 photos
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                          Chhabi Rani Laga
                          from Arambagh, West Bengal
                          Jan 1, 2022
                          Resolved
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                          Resolved

                          My name is Chhabi Rani Laga and I had ordered a product of RS 17999(with exchange my old phone actual value was Rs 12049) in Amazon on 26 December 2021 & I returned this order due to personal reason. And on 31 December Amazon initiated the amount to my card but I still didn't get the money. This is the reference number 75503721363012444508676
                          +2 photos
                          Jan 7, 2022
                          Complaint marked as Resolved 
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          My name is Ayush Dhyani and I had ordered a product of RS 599 buy tp-link bluetooth in Amazon on 16 janaury 2022 & I returned this order due to personal reason. And on 21 january Amazon initiated the amount to my card but I still didn't get the money. This is the refund reference number[protected].

                          Refund initiated by Amazon but not receive - Comment #3954992 - Image #0
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                            Aishwary chaurasia
                            Jan 1, 2022
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                            Regarding Illegal parking infront of Punjab National Bank, Vidhan sabha marg, Lucknow. please look into the matter as no other bank charges for parking except this bank. Illegal Parking owner argues everytime for parking fees.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Sonusandy9231
                              from Jaipur, Rajasthan
                              Dec 29, 2021
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                              I have order earphones from Amazon on 13 dec 2021 of rupees 1999 and it's order id is[protected]).
                              For some reason i have to replace it and get my replacement on date 16 dec 2021 (Order id[protected]). But due to some defect in the earphones i have to give it back again to the amazon and apply for my refund back.
                              For my refund they replied that my refund of rupees 1999 has been returned into my bank account on 23 dec 2021 but i didn't received in my account.
                              They provide me the refund reference number[protected] for the transaction.
                              Please help me to get my refund back.
                              +2 photos
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                                Mamta gangwal
                                from Delhi, Delhi
                                Dec 28, 2021
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                                My name is kamlesh and I had ordered a sari of RS 990 from Amazon on 21-oct-2021 and after on 30-oct-2021 I returned this order due to personal reason. And on 30-oct-2021 Amazon initiated the amount to my bank but I still didn't get the money. Amazon sent this reference number HSBCN[protected] and told me to fill dispute form but Punjab National Bank doesn't have such policy. so please kindly respond to this complaint it's very urgent. My bank account number is [protected]
                                Thank you sir
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Jan 02, 2022
                                Updated by Mamta gangwal
                                My name is kamlesh and I had ordered a sari of RS 990 from Amazon on 21-oct-2021 and after on 30-oct-2021 I returned this order due to personal reason. And on 30-oct-2021 Amazon initiated the amount to my bank but I still didn't get the money. Amazon sent this reference number HSBCN[protected] and told me to fill dispute form but Punjab National Bank doesn't have such policy. so please kindly respond to this complaint it's very urgent. My bank account number is [protected]
                                Thank you sir

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                                  Iqraaa
                                  Dec 28, 2021
                                  Resolved
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                                  Resolved

                                  Why is bank so frustrating. 😡 My friend is trying to send me me money through upi payment and it is showing that my bank does not support upi payments what the heck is this?
                                  +1 photos
                                  Apr 13, 2022
                                  Complaint marked as Resolved 
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    bees6x
                                    Dec 27, 2021
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                                    Address: 3D, ROYAL PARK,, KHANAPARA

                                    There has been frequent interchange of mails between insurer and insured ( Me ) in the last haif year . Not less than 20 mails emanating from me giving therein my clarification a number of times . The Insurer (NIC ltd ) TPA which is Heritage TPA frequently asking me about original money receipt of Rs 20400/- which i submitted through DTDC . They received all the documents, all the money receipt along with the claim papers . Then they asked me for the soft copes which i sent through mail . As original money receipts are issued only for once i wonder how they are asking for the same twice or thrice . Then they obviously missed a few other original money receipt for post hosp expenses and pre hosp expenses.
                                    IN RECENT TIME THEY HAVE SAID SENT SMS SAYING THAT MY GRIEVANCE NO[protected]/ GRI[protected] HAS BEEN RESOLVED. NO REGD MAILS . Find it really deiffucult to see /underdstand how the grievances has been resolved without any intimation to me ?
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Iqraaa
                                      Dec 27, 2021
                                      Resolved
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                                      Resolved

                                      Transaction failed but money got debited

                                      I did a transaction on Amazon pay through pnb upi today. The transaction got failed but the money got debited from account. This happens very often in pnb. Please refund the amount....
                                      +1 photos
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                                      Rashid.Rajput
                                      from New Delhi, Delhi
                                      Dec 24, 2021
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                                      Address: GT karnal Road shahdhara Delhi 110032

                                      I'm a Punjab National Bank customer. My account number is ([protected]). And on 23/12/2021, without giving me any information 99/- rupees amount was deducted from my bank account. I was call On customer care toll free number. And I asked customer center executives then told that I have been amount deducted for IDFC Bank. Even Where as I do not have any transaction of any kind with IDFC Bank. Then why the bank deducted for this amount..? I told the bankers that this amount was deducted wrongly, please return it.
                                      +2 photos
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Jan 12, 2022
                                      Updated by Rashid.Rajput
                                      Till now I haven't received any response from PNB.
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