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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 14

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A
Abhrodeep Chanda
from Kolkata, West Bengal
Feb 14, 2022
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Address: daily market, golf green

From 15th June 2021, I started visiting Punjab National Bank, Golf green branch as I lost my father on 24th May 2021 so had to do all formalities to get pension for my mother and change the joint account in my mother's name.

I have taken multiple leaves from office for this, after complaining about the first rude instances initial process of getting pension from KMC(Kolkata Municipal Corporation) got competed by begging for signature of PNB manager.

After all this me, my sister, my mother visited PNB, Golfgreen branch several times just to change the joint account in my mother's name and mark my father as deceased. Death certificate was submitted with KMC refund letter. But whenever we went they gave some reason and said come next time just with application we will do the name transfer to secondary holder i.e. my mother.

To our surprise actually what they were doing was harrassing cause last time i.e. december my mother and sister went to PNB, Golf Green and they said name transfer is not possible! A joint account whose primary holder is deceased cannot have the secondary holder as primary this was the statement, a new pension account has to be created. I called customer care of PNB and clarified that if primary holder has died then secondary holder will be primary. The person has polite and registered a complaint that was supposed to be resolved in 15days but to my utter disappointment this was also a fancy show.
Complaint number as given:
I[protected]
CCC[protected]

account number ends as: 8603

Would be helpful if someone can help with this bank that harrasses old people and most of the employees are really ignorant.

Regards,
Abhrodeep
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    SannihithaRanga
    from Hyderabad, Andhra Pradesh
    Feb 14, 2022
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    Address: Bachupally, Hyderabad

    Actually i have placed an order in amazon using pnb (oriental bank of commerce) card with ending ***********5140
    And done a transaction of amount 25, 499 and the refund was initiatef on 9th deb from amazon... But it was not credited till now..

    They provided a RRN :- 30005420362035127899839
    My details
    Ranga Sannihitha
    Ac/...******** 0277
    Dob:- 09/09/1999
    Home branch:- Bachupally, hyderabad
    I am in a situation that i cant visit my home branch now.. Please update the refund status... From your side.. And take action accordingly.
    Thank you
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      J
      Jasprit1325
      Feb 12, 2022
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      Address: Punjab National Bank Gaushala Road, Mansa 151505
      Website: Punjab Nation Bank Gaushala Road, Mansa 151505

      I am an NRI for the last 24 years. I had to visit PNB bank more than 4 x times to resolve an access issue to the Locker that my late father Karam Singh has in the bank located at Gaushala Road, Mansa. The bank did not allow me (myself, my mother & 2 x other brothers) to check the locker contents despite completing all the formalities requested by the Bank. My mum had filed a court case to gain access to the locker as the bank did not want to know anything about the locker. My mum is an elderly person of nearly 80 years of age.

      Each time they told me to complete something different and each time the manager was not there and no one knew what to do in his absence. Eventually, I was able to see the manager on 28th Jan 2022 and I had to cancel my flight to do this. All my efforts went in vain as the manager did not provide me with clear instructions and accurate information. I had to spend 4 hours in the court to source a form (form 46/47) which supposed to be provided to me by the bank to be completed in order to grant access with the consent of all involved. On 28th Jan 2022 I was advised by the bank Manager that if my mum with draws the court case we would be able to see the locker which my late father has in the bank. I rushed from the bank to the court with my nearly 80 years old mum to withdraw the case. Our Lawyer spoke to the Judge to advise our intention to withdraw the court case as advised by the bank manager. After all that running around the manager decided not to tell us anything further and advised our Lawyer that the court case must continue. When, I rang the bank and spoke to the manager after waiting 3 hours in the court the manager advised us that he has already spoken with our Lawyer and decided to wait for the case to continue. We were running around to do the paperwork required by the manager so the locker can be seen by us before I fly back. The manager did not listen to my concerns and requests. He has no idea what he was dealing with. He rang few people while I was waiting for him including his wife to find out what to do. He did not seem to know his job as he was seeking information from unreliable sources including his wife. I found him very unprofessional, rude, irresponsible and not fit for the job. I am very unsatisfied with the bank particularly with the Branch manager. Being and NRI for the last 24 years I came to India for a very Limited time but neither the bank nor the Manager did care about my time and the issue I was facing.
      My intention was to consolidate our financial matters from other banks to PNB due to emotionally attached being my late father’s bank. But after the experience that I have with PNB, Gaushala Road, Mansa for a week from 17th January 2022 t0 28th January I would think twice. Due to this nuisance behavior by the bank manager, I had to buy entire new air ticket spending $9700. Contrary to this my mother has a fixed deposit and other account with the bank in India. My mother wanted me to check the status of the fixed deposit and other accounts with the Federal bank in the same vicinity. The bank staff and manager were very helpful and courteous to me and helped me with the information required.
      I would like to see this PNB branch manager disciplined and trained to deal with the elderly customers and sophisticated matters.
      If you have any questions and queries, please do not hesitate to contact meat the below:
      Jasprit Singh
      +[protected]
      [protected]@hotmail.com
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        S
        Shabeeba K P
        from Kuttippuram, Kerala
        Feb 9, 2022
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        My name is SHABEEBA K P and I had done a recharge of Rs:209 in Amazon on 03/01/2022.The recharge was not successful but the amount was debited from my account. The refund was expected to be credited on 08/01/2022.But I didn't received any refund and when I contacted Amazon customer care they told me that they initiated the refund to my card on 08/01/2022 itself and gave me this Refund Reference No: 30005120032003088342633 and asked me to file a complaint in order to get my refund.
        So, kindly respond to this complaint and refund the amount at the earliest.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          M
          marvel universe
          Feb 3, 2022
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          I have order a book of Rs.799 from Amazon, after its cancellation refund will done by Amazon by id[protected] and order id[protected].please find my money
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            P
            Pulkit Tomar
            from Bulandshahr, Uttar Pradesh
            Feb 1, 2022
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            Address: [email protected]

            I'm facing error while using pnb net banking, , i have concern to their costumer care and also have sent multiple mails to their helpdesk mail, But they haven't responded single time.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              Sushil2271990
              Jan 31, 2022
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              A/C number [protected]
              Operating date[protected]
              Operating balance 3011.00 cr
              Customer ID R17376194
              Name Susheel kumar
              Please active my account.
              thanks regards
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                N
                neti jolly
                Jan 30, 2022
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                Address: D 503 kaveri apts, alaknanda

                Client number: [protected]

                A transaction was made by me to a fraudulent company for the amount of Rs 3000
                on 24th January, 2022 for the amount of Rs 3000. I am attaching my online grievance complaint as well as details of the transaction here.

                account: [protected]
                IFSC Code: PUNB0627600
                branch: cr park
                account name: xoxo style
                Account Type: Corporate

                The transaction was made via google pay, i am also sharing screenshot of the transaction and transaction details.
                made to account number :[protected]
                bank name: Canara Bank
                IFSC Code: CNRB0002464

                Transaction Details
                UPI transaction id:[protected]
                google transaction id: CICAgODJt9GEBg
                date of transaction: 24th january'2022
                time of transaction: 10:24 am

                request you to look into this and get the amount back to my account and reverse the transaction.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  V
                  Vineetg87
                  Jan 29, 2022
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                  Address: PNB branch khetasari, Jaunpur

                  Sir,

                  meri car MARUTI ALTO LXI 2011 hai jo mere Father in Law ke name hai aur OBC bank se finance kiya gya tha 2011 main jo ki due cleared ho chuka hai.

                  Last year, COVID ke karan wo humare beech nahi rahe

                  Car ki RC transfer karana hai jiske liye bank ko RTO mail karna hoga but bank avoid kar rahi hai. They have many excuses.

                  Is karan hume bahut problems ho rahi hai, gadi ka insurance bhi pura ho gya hai aur dubara isurance ke liye jo penalty lagegi wo hume hi dena hoga

                  Sir, meri request hai ki is problem ko jaldi se jaldi resolve kiya jaye
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    D
                    DollyMewara
                    from Kota, Rajasthan
                    Jan 29, 2022
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                    Address: Punjab National Bank, RTU, Kota

                    My Product from Amazon has been returned and the amount of Rs 699 has been initiated by Amazon. But My Bank (PNB, RTU, Kota branch) didn't show that in my account.

                    Refund initiated on[protected]

                    OrderNo.[protected]
                    Refund Reference No.- HSBCN[protected]

                    Desirable Solution- The amount from amazon is 699 in my PNB account.
                    A/c No. [protected]
                    IFSC CODE: PUNB0600900
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      V
                      vishwadeep5
                      from Mumbai, Maharashtra
                      Jan 27, 2022
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                      Address: BHEL Jhansi

                      Dear Team,
                      On my my cibil history 686 is reflecting as overdraft and overdue as on 27/1/2022. I had checked in my PNB account same was duly auto debited, requesting to please remove from the data base of CIBIL so that it will reflect correct picture in data base after this quarter.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        A
                        Alex khab
                        from Darbhanga, Bihar
                        Jan 19, 2022
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                        Address: 44, Near al qalam academy, Near al qalam academy

                        I don't get my cash 10000 during atm transaction...but my account has debited cash ...and mini statement shows DOM
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Alex khab
                          from Darbhanga, Bihar
                          Jan 19, 2022
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                          Address: 44, Near al qalam academy, Near al qalam academy

                          I don't my money 10000 during atm transaction but my account debited 10000 ...mini statement show dom
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            A
                            ALI AFFAN
                            Jan 19, 2022
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                            Address: SARAIMEER
                            Website: freeze account

                            Sir
                            my name is ali affan
                            my account is freeze becouse i dont have pan card please solve this i kindly request unfreeze my account
                            account no: [protected]
                            branch : saraimeer 276305
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              P
                              PNB stc
                              from Lucknow, Uttar Pradesh
                              Jan 19, 2022
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                              Address: Vibhuti Khand Gomtinagar-226010

                              Main sewage line in the west side at Gate No 3 is blocked since long and residents are facing problem of bad smell. We tried to clear the blockage through locals but it could not be cleared. It has been suggested by them to lodge a complaint to Jan Nigam Lucknow as huge quantity of silt has blocked the main sewage line.
                              It is requested to arrange suction machine to clear the blockage as early as possible.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                2
                                21IT039 Kanishk Teotia
                                Jan 17, 2022
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                                Hello sir/mam,
                                I had placed this order of WeCool earbuds (order id[protected] priced at Rs. 799, on 01/01/2022. Due to certain reasons, I had to cancel my order. So my refund from Amazon was processed on 04/01/2022 successfully. I had made the payment through upi. Now my money hasn't been received yet.
                                The reference number is[protected].
                                Please help in this issue.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Juthika Chakraborty
                                  from Siliguri, West Bengal
                                  Jan 15, 2022
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                                  I returned a product on 13 th of January bt still didn't get my refund.. usually through my other accounts i get the refund within 1 hr of the picking up the product bt this time with pnb i still didn't receive my refund
                                  My order id is[protected]
                                  Refund amount- 837
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    R
                                    Rohi 1994
                                    Jan 15, 2022
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                                    Address: Kheri sampla , dist rohtak

                                    Hii. Complaining about refund not credited yet by PNB
                                    REFUND initiated 4 jan 2022
                                    Bank refrence number-[protected]

                                    Refrence id - rfnd_IfgYLzFDVN3RjD
                                    Amount 500 rs
                                    Mobile no [protected]
                                    Mail- [protected]@gmail.com
                                    Payment made via UPI WITH DIFFERENT NUMBER
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                                      S
                                      Shaitoma
                                      from Mau, Uttar Pradesh
                                      Jan 13, 2022
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                                      Resolved

                                      Website: amazon india

                                      I returned an order from amazon the order on 6nd january 2022 and order id is[protected]), they show that the refund has been credited to my account but it's not reflected in my account yet, it has crossed the given day limit of refund also. the refund reference id is[protected]
                                      Jan 14, 2022
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        G
                                        Goutam pamecha
                                        Jan 10, 2022
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                                        Address: Neemuch

                                        Yesterday i tryed depositing 12500 into the cdm machine and i received a receipt that 1 note is retained by bank and rest of the 2000 note want to submit i cancelled the transaction and my 1 note is not came back from the cdm machine
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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