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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025

Complaints 4896

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Punjab National Bank [PNB] reviews & complaints page 134

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Website: www.myntra.com

I ordered from myntra on 25th july of rs. 1485 from which one item amounting to rs.346 was returned on 28th july... The refund was initiated on 28th july but i still haven't received my money yet. The company said my money is stuck in payment gateway somewhere... So please initiate the process of my refund soon.
My return number is:[protected]
Return amount is :rs 346.13

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S

Shubhankar Upadhyay

from Lucknow, Uttar Pradesh

Aug 7, 2018

Dear sir,
I have not received my refund which was sent by Amazon online shopping...On contacting amazon they give reference number and asked to contact the bank ...But on contacting your bank the reply from your customer care was disgusting...I don't understand what to do

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Address: New Delhi, Delhi, 110084

I purchased redmi 5 mobile phone ₹8999 from amazon on 16/07/2018 and done payment by debit card but order was cancelled on 17/07/2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#[protected].
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account

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Address: 721301

Despite repetitive call and mailing to punjab national bank customer care they are not at all listening to grievance and always says that take this issue with amazon team.
But amazon has refunded rs 1899 in my account on 20 july 2018.
My authorization code (Refund reference number) -:[protected].

Name-babal sharma

Please help me and resolve my problem as soon as possible.

Aug 6, 2018

Complaint marked as Resolved

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Address: New Delhi, Delhi

Website: www.pnbindia.in

Sir, My wife, Nidhi, did online Transaction for 2000 rs. at Paytm(Reference- ECOM 49051 One97 Communications) on Jul 29th, 2018 using debit card(PNB account number- [protected])at 7PM. Transaction got failed but Amount was debited from PNB account & amount is reflecting in pass book. Raised complaint regarding sameon July 30th, Complaint no- M[protected], But not resolved till yet.

Sep 9, 2019

Complaint marked as Resolved

Resolved

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Address: 494661

Website: www.pnbrewardz.com

My name is gokul. I tried mobile recharge redemption on this website on 04/07/2018. After the tranction the point & amount debited but recharge was not done. I tried calling the customer care and sent 4 emails but there was no response at all. There was no contact from their side. I request you to recharge the mobile number i requested for redemption or refund both the points and cash to respective account. My email address is [protected]@gmail.com.

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I had ordered a pair of heels from amazon.in which i then returned and initiated a refund. Amazon.in notified me that the refund of rs.3, 999.00 had been initiated on october 19, 2015. However this amount never reflected in my bank account at punjab national bank, santacruz west branch. I visited the bank multiple times, but the officials refused to help saying they cannot do anything since they are not involved in the transaction.

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V

vijay.sharma

from Noida, Uttar Pradesh

Jul 31, 2018

My account deducted by Rs. 16000 on 12 may 2018. This transaction is shown done by an ATM . But at the time of transaction my ATM was in my pocket. How is this possible??? Bank is taking no action.

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Address: New Delhi, Delhi, 110091

I am getting pension from mcd through pnb in my sb account no [protected]. Total tds amount rs 68381 has been deducted from my pension during financial year 2017-18 but 26as form shows rs 19868 till date. Bank has not deposited the total amount of tds deducted against my pan, i regret to say repeated visits to the bank and submitting same grivience on 20 june 2018 to bank, nothing has been done, if any fine of rs 5000/ for delay in filling itr bank shall be held responsible for the same.

Dr satish kumar jain

[protected]

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pramod1229

from Bhagalpur, Bihar

Jul 31, 2018

Sir i have already account in punjab national bank and i want to deposite my money in my account but due to your branch mistake my money has not deposite in my account so please check my request...thank you

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Address: New Delhi, Delhi, 110091

Form no 16 dated 12/7/18 received by email on 27/7/18 shows during financial year from 1/4/17-to 31/3/18 amount credited rs 95375 /- and tax deducted rs 16171/- where as i have received total pension of rs 939118/- and tds deducted by pnb branch patparganj is rs 68381/- during above financial year, so you are requested to rectify form 16 at earliest

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pramod1229

from Bhagalpur, Bihar

Jul 31, 2018

Dear sir my grandfather saving account has already in punjab national bank and he has deposite 14500 in his account but due to bank staff wrong behaviour his money has not added in his account..so please check my request and contact me on my mob. no-[protected]

Æ

Ær Iŋŋōċeŋt ÆttīTūdy Ķāūńdāl

from Shimla, Himachal Pradesh

Jul 31, 2018

My account pnb hatwar distt bilaspur himachal pardesh pin code 174028
My account number[protected]
Not refund my account REF#[protected]
Plz help

R

Rg Bnsl

from Ambala, Haryana

Aug 1, 2018

Sir,
I am a customer o[censored]r bank brance(narwana).today i went to ur bank for my cheque related issue .when i meet ur bank manager he abuse me or insult me and push me by his employee and argue with me.

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Address: New Delhi, Delhi, 110085

Respected sir,

It is requested that i am operating saving account in obc rohini sect. 8 delhi. Today i. E. 29.07.2018 at 19:25 hrs. I have visited punjab national bank atm (Atm id: d 7416600) in sector 3 rohini to withdraw an amount of rs. 5000/- through my obc atm card. It is surprised that no amount has been withdraw from this atm but i have received a massage on my mobile that rs. 5000/- debited from my obc saving account number i[protected].

Sir, after ten minutes i visited another atm i. E. Sbi atm, where i success to withdraw rs. 5000/-.

It is humbly requested to you to please refund my debited amount of rs. 5000/- which i have not received from pnb atm. The transaction remarks of this showing in my accounts is : cwdr/d7416600/[protected]/[protected]

Thanking you

Yours faithfully

Suradha shukla
M - [protected]
E. Mail id: [protected]@yahoo.com

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Address: 144001

From last one month i am hunting to get my money back. I debited 10000 rs through atm on 20 june 2018 at about 8:18 pm and got the money but. Again at around 8;24 pm same day i got another msg of deduction of 10000.
I only got 10000 rs but 20000 rs has been deducted from my account moreover funniest part is i was not thr in the atm when i got the second msg at around 8;24 pm.
Thrice i filed the complaint but of no use this is literally a harasment and i must say pnb is the worst bank in terms of service they are least botherd that one of their customer since 18 years is facing problem instead of solving my problem they people are not even bothered.

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N

Nimi Yadav

from Karauli, Rajasthan

Aug 1, 2018

Not satisfied with your service.
Because I pay regularly my loan amount but the PNB Bank send me letter of irregular account notifications.
...

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Address: 250001

Website: pnb.co.in

Respected sir,
I have submitted cheque no 121272 amount rs 69000.00 of pnb civil lines meerut. For school fees of my ward in dps moradabad, rejected with penality debit from my account rs 354.00 however sufficient balance is there in my account. If they found any problem can be confirmed from calling on registered active mobile number inspite of debiting this much of huge amount. I think bank has made it as the income source to just debit amount for any sort of reasons either it can be solved or not.
So i request you to either pl let me know that what is the use of registered mobile number and in which cases it can be used or solve my problem by raising penality on the bank and credit the amount rs 354.00 in my account.
Thank you.

Regards

Ramesh pal singh
Account [protected]
Pnb civil lines meerut.
Mobile no [protected].[protected]

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Address: Muzaffarnagar, Uttar Pradesh, 251001

Sir i had cancelled an item that i paid online on amazon, they gave me a reference no-275314 and said that the refund has been iniated in my account but nothing has done so far, they told me that the reference no is generated by bank when your refund had process and contact your bank for further support but even my bank isnt replying with a satisfactory answer what do i do

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Website: Amazon

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Order ID: [protected].[protected]

I have ordered FasTrack watch on 9 July and 11 july of RS 4890 each. I have returned one order on 11 July and cancelled another order on 13 July. I haven't received any refund but refunds are initiated from Amazon on 13 July and 15 july but the amount is not reflected in my account. The reference number of refunds are #141409 and #720211.I want my money back as soon as possible.The pnb customer care is also not taking my charge dispute claim.please help me

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Jul 21, 2018

Updated by Guwana74 Dear sir, in my account 2 refunds of money 4890 and 4890 each of my purchasing is initiated by amazon india at 13/07/2018 and 15/07/2018 .Which should be reflected in my account by 20/08/2018? Many times i called customer services of punjab national and also v home pnb branch (behror, alwar, Rajasthan) with refund reference no #141409 and #720211 but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
Yours
Tamanna yadav d/o Manoj Kumar yadav

My account no-[protected], account holder name-Tamanna yadav d/o Manoj Kumar yadav

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Vaibhav7702

from Noida, Uttar Pradesh

Jul 26, 2018

I have made a payment of 1499₹ on 9th july 2018 and i have to get its refund on 11 th july 2018 with the reference no.[protected] but I didn't received the amount till now. So I contacted pnb customer care but they refuse to give the information ang fill the charge dispute form.
Regards Vaibhav garg
Ac no. [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Website: Paytm

I shopped from paytm on 14th july for 705rs.. the money got deducted but paytm did not receive the amount. When contacted they said bank will take 7-14days to refund it but i haven't received my money. Paytm said they never received the amount but the money was deducted from my account and it must be stuck in banking system. Please escalate my refund as soon as possible.

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Address: New Delhi, Delhi, 110062

I want to inform you
That I have an account in panjab national bank account no. [protected] branch kanpur gaon devli road new delhi 110062.

I want to link this on npci aadhar mapping
My home branch don't know
What is NPCI request and not support on this
They only work aadhar seeding.

Kindly submit a request on npci dbtl mapping.

I got a confirmation messege
That aadhar seeding account successful.

Kindly submitt a request to npci mapping my panjab national bank account

THANKS
BABLI DEVI
Aadhar[protected]
Panjab national bank account [protected].

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Address: 171102

I have purchased a bingo watch and nova trimmer from amazon but both the order were cancelled i have contacted Amazon they are saying that it's your bank who has stopped your money they have given me a reference no. For nova trimmer 75503728198021437493206 and for bingo watch 127617 i have contacted my bank and branch they are saying that we dont have received any amount i don't know what to do...

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Address: Bhiwani, Haryana

Sir, i m ur costomer from past 20 years and I have also a KCC from 18 years. I have been always satisfied with the sevices but from the day when new manager came I was very ill treated and not only me many of other costomers are treated like this because of his behavior many of the costomers were leaving the bank.I m thinking of doing the same.Sir this man refused to allow my brother's KCC by saying that there is no guarantee but guarantee of KCC is always the land...which we are regularly funding from past 12 years. After this incident I also transfer my KCC to Haryana Gramin Bank last month. My account no. [protected], you can check my details, my regularity and other things.
He behave very badly with the staff too.
Kindly request you to please do the necessary things to avoid this type of behavior and treatment for the betterment of the bank.

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Dear sir, in my account rs 8980 is refund money of my purchasing is credited by amazon india at 11/07/2018 . Which should be reflect in my account 16/07/2018 . Many times i called customer services of punjab national with refund reference no[protected] but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
Yours Komal Saini s/o Rampal Saini

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Address: Ludhiana, Punjab, 141421

Pl send me rules for returning of cheque.
When the cheque is presented in clearing in the bank to be debited to certain a/c which has less balance at the time of presentation of cheque i.E. On 1.00pm
but at 2.00 pm that certain account is credited with sufficient funds to clear the cheque,
the official concerned at clearing desk return the cheque showing insufficient funds at 1.00 pm
so please clear that when cheque is presented for clearing, it should be returned back with insufficient funds after the working hrs on the date of clearing or at the time of clearing.
Bbehl 109c ludhiana, ph no [protected]

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Address: Faridabad, Haryana, 121005

Sir my balance had deducted from ATM but not received my account is in Punjab national Bank bank and account no. Is [protected] .
When I go to branch manager said I can't do anything you have to do x
Complain to helpline but after 12 days that is still in progress .
Please help and something.my balance was deducted on 6th of July from axis bank ATM near my house.

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