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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 134

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S
Saurabh117
from Gurgaon, Haryana
Aug 2, 2018
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Address: New Delhi, Delhi
Website: www.pnbindia.in

Sir, My wife, Nidhi, did online Transaction for 2000 rs. at Paytm(Reference- ECOM 49051 One97 Communications) on Jul 29th, 2018 using debit card(PNB account number- [protected])at 7PM. Transaction got failed but Amount was debited from PNB account & amount is reflecting in pass book. Raised complaint regarding sameon July 30th, Complaint no- M[protected], But not resolved till yet.
Sep 9, 2019
Complaint marked as Resolved 
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    gk893
    from Jalalpur, Gujarat
    Aug 2, 2018
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    Address: 494661
    Website: www.pnbrewardz.com

    My name is gokul. I tried mobile recharge redemption on this website on 04/07/2018. After the tranction the point & amount debited but recharge was not done. I tried calling the customer care and sent 4 emails but there was no response at all. There was no contact from their side. I request you to recharge the mobile number i requested for redemption or refund both the points and cash to respective account. My email address is [protected]@gmail.com.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Karun Asrani
      from Mumbai, Maharashtra
      Jul 30, 2018
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      I had ordered a pair of heels from amazon.in which i then returned and initiated a refund. Amazon.in notified me that the refund of rs.3, 999.00 had been initiated on october 19, 2015. However this amount never reflected in my bank account at punjab national bank, santacruz west branch. I visited the bank multiple times, but the officials refused to help saying they cannot do anything since they are not involved in the transaction.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      My account deducted by Rs. 16000 on 12 may 2018. This transaction is shown done by an ATM . But at the time of transaction my ATM was in my pocket. How is this possible??? Bank is taking no action.
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        S
        Satishkumar Jain
        from Delhi, Delhi
        Jul 29, 2018
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        Address: New Delhi, Delhi, 110091

        I am getting pension from mcd through pnb in my sb account no [protected]. Total tds amount rs 68381 has been deducted from my pension during financial year 2017-18 but 26as form shows rs 19868 till date. Bank has not deposited the total amount of tds deducted against my pan, i regret to say repeated visits to the bank and submitting same grivience on 20 june 2018 to bank, nothing has been done, if any fine of rs 5000/ for delay in filling itr bank shall be held responsible for the same.

        Dr satish kumar jain

        [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Sir i have already account in punjab national bank and i want to deposite my money in my account but due to your branch mistake my money has not deposite in my account so please check my request...thank you

        re: reminder - non deposition of tds deducted on pension by bank against my pan aadpj2255k till date. - Comment #3170495 - Image #0
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          S
          Satishkumar Jain
          from Delhi, Delhi
          Jul 29, 2018
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          Address: New Delhi, Delhi, 110091

          Form no 16 dated 12/7/18 received by email on 27/7/18 shows during financial year from 1/4/17-to 31/3/18 amount credited rs 95375 /- and tax deducted rs 16171/- where as i have received total pension of rs 939118/- and tds deducted by pnb branch patparganj is rs 68381/- during above financial year, so you are requested to rectify form 16 at earliest
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Dear sir my grandfather saving account has already in punjab national bank and he has deposite 14500 in his account but due to bank staff wrong behaviour his money has not added in his account..so please check my request and contact me on my mob. no-[protected]

          incorrect issue of form 16 by pnb - Comment #3170369 - Image #0
          My account pnb hatwar distt bilaspur himachal pardesh pin code 174028
          My account number[protected]
          Not refund my account REF#[protected]
          Plz help

          incorrect issue of form 16 by pnb - Comment #3170727 - Image #0
          incorrect issue of form 16 by pnb - Comment #3170727 - Image #1
          Sir,
          I am a customer o[censored]r bank brance(narwana).today i went to ur bank for my cheque related issue .when i meet ur bank manager he abuse me or insult me and push me by his employee and argue with me.
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            S
            surenshukla
            from Gurgaon, Haryana
            Jul 29, 2018
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            Address: New Delhi, Delhi, 110085

            Respected sir,

            It is requested that i am operating saving account in obc rohini sect. 8 delhi. Today i. E. 29.07.2018 at 19:25 hrs. I have visited punjab national bank atm (Atm id: d 7416600) in sector 3 rohini to withdraw an amount of rs. 5000/- through my obc atm card. It is surprised that no amount has been withdraw from this atm but i have received a massage on my mobile that rs. 5000/- debited from my obc saving account number i[protected].

            Sir, after ten minutes i visited another atm i. E. Sbi atm, where i success to withdraw rs. 5000/-.

            It is humbly requested to you to please refund my debited amount of rs. 5000/- which i have not received from pnb atm. The transaction remarks of this showing in my accounts is : cwdr/d7416600/[protected]/[protected]

            Thanking you

            Yours faithfully

            Suradha shukla
            M - [protected]
            E. Mail id: [protected]@yahoo.com
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              M
              Minu Bahl Nijhawan
              from Shimla, Himachal Pradesh
              Jul 29, 2018
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              Address: 144001

              From last one month i am hunting to get my money back. I debited 10000 rs through atm on 20 june 2018 at about 8:18 pm and got the money but. Again at around 8;24 pm same day i got another msg of deduction of 10000.
              I only got 10000 rs but 20000 rs has been deducted from my account moreover funniest part is i was not thr in the atm when i got the second msg at around 8;24 pm.
              Thrice i filed the complaint but of no use this is literally a harasment and i must say pnb is the worst bank in terms of service they are least botherd that one of their customer since 18 years is facing problem instead of solving my problem they people are not even bothered.
              +1 photos
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Not satisfied with your service.
              Because I pay regularly my loan amount but the PNB Bank send me letter of irregular account notifications.
              ...
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                R
                rpsmtech8
                from Meerut, Uttar Pradesh
                Jul 25, 2018
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                Address: 250001
                Website: pnb.co.in

                Respected sir,
                I have submitted cheque no 121272 amount rs 69000.00 of pnb civil lines meerut. For school fees of my ward in dps moradabad, rejected with penality debit from my account rs 354.00 however sufficient balance is there in my account. If they found any problem can be confirmed from calling on registered active mobile number inspite of debiting this much of huge amount. I think bank has made it as the income source to just debit amount for any sort of reasons either it can be solved or not.
                So i request you to either pl let me know that what is the use of registered mobile number and in which cases it can be used or solve my problem by raising penality on the bank and credit the amount rs 354.00 in my account.
                Thank you.

                Regards

                Ramesh pal singh
                Account [protected]
                Pnb civil lines meerut.
                Mobile no [protected].[protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  K
                  Kartik112233
                  from Dehra Dun, Uttarakhand
                  Jul 23, 2018
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                  Address: Muzaffarnagar, Uttar Pradesh, 251001

                  Sir i had cancelled an item that i paid online on amazon, they gave me a reference no-275314 and said that the refund has been iniated in my account but nothing has done so far, they told me that the reference no is generated by bank when your refund had process and contact your bank for further support but even my bank isnt replying with a satisfactory answer what do i do
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    G
                    Guwana74
                    from Sri Ganganagar, Rajasthan
                    Jul 21, 2018
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                    Website: Amazon

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                    Order ID: [protected].[protected]

                    I have ordered FasTrack watch on 9 July and 11 july of RS 4890 each. I have returned one order on 11 July and cancelled another order on 13 July. I haven't received any refund but refunds are initiated from Amazon on 13 July and 15 july but the amount is not reflected in my account. The reference number of refunds are #141409 and #720211.I want my money back as soon as possible.The pnb customer care is also not taking my charge dispute claim.please help me
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jul 21, 2018
                    Updated by Guwana74
                    Dear sir, in my account 2 refunds of money 4890 and 4890 each of my purchasing is initiated by amazon india at 13/07/2018 and 15/07/2018 .Which should be reflected in my account by 20/08/2018? Many times i called customer services of punjab national and also v home pnb branch (behror, alwar, Rajasthan) with refund reference no #141409 and #720211 but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
                    Yours
                    Tamanna yadav d/o Manoj Kumar yadav

                    My account no-[protected], account holder name-Tamanna yadav d/o Manoj Kumar yadav
                    I have made a payment of 1499₹ on 9th july 2018 and i have to get its refund on 11 th july 2018 with the reference no.[protected] but I didn't received the amount till now. So I contacted pnb customer care but they refuse to give the information ang fill the charge dispute form.
                    Regards Vaibhav garg
                    Ac no. [protected]
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                      R
                      ritika0607
                      from Gurgaon, Haryana
                      Jul 21, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                      Website: Paytm

                      I shopped from paytm on 14th july for 705rs.. the money got deducted but paytm did not receive the amount. When contacted they said bank will take 7-14days to refund it but i haven't received my money. Paytm said they never received the amount but the money was deducted from my account and it must be stuck in banking system. Please escalate my refund as soon as possible.
                      +1 photos
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                        D
                        dbclovely
                        from New Delhi, Delhi
                        Jul 21, 2018
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                        Address: New Delhi, Delhi, 110062

                        I want to inform you
                        That I have an account in panjab national bank account no. [protected] branch kanpur gaon devli road new delhi 110062.

                        I want to link this on npci aadhar mapping
                        My home branch don't know
                        What is NPCI request and not support on this
                        They only work aadhar seeding.

                        Kindly submit a request on npci dbtl mapping.

                        I got a confirmation messege
                        That aadhar seeding account successful.

                        Kindly submitt a request to npci mapping my panjab national bank account

                        THANKS
                        BABLI DEVI
                        Aadhar[protected]
                        Panjab national bank account [protected].
                        +3 photos
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                          Vikrant050
                          from Basi, Punjab
                          Jul 21, 2018
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                          Address: 171102

                          I have purchased a bingo watch and nova trimmer from amazon but both the order were cancelled i have contacted Amazon they are saying that it's your bank who has stopped your money they have given me a reference no. For nova trimmer 75503728198021437493206 and for bingo watch 127617 i have contacted my bank and branch they are saying that we dont have received any amount i don't know what to do...
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            M
                            mukesh kumar 656468
                            from Shahabad, Haryana
                            Jul 20, 2018
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                            Address: Bhiwani, Haryana

                            Sir, i m ur costomer from past 20 years and I have also a KCC from 18 years. I have been always satisfied with the sevices but from the day when new manager came I was very ill treated and not only me many of other costomers are treated like this because of his behavior many of the costomers were leaving the bank.I m thinking of doing the same.Sir this man refused to allow my brother's KCC by saying that there is no guarantee but guarantee of KCC is always the land...which we are regularly funding from past 12 years. After this incident I also transfer my KCC to Haryana Gramin Bank last month. My account no. [protected], you can check my details, my regularity and other things.
                            He behave very badly with the staff too.
                            Kindly request you to please do the necessary things to avoid this type of behavior and treatment for the betterment of the bank.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              komalsainishamli
                              from Lucknow, Uttar Pradesh
                              Jul 19, 2018
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                              Dear sir, in my account rs 8980 is refund money of my purchasing is credited by amazon india at 11/07/2018 . Which should be reflect in my account 16/07/2018 . Many times i called customer services of punjab national with refund reference no[protected] but they denied to take complain and process of charge dispute file. Kindly provide me proper solution and guide bank to locate my refunded transaction.
                              Yours Komal Saini s/o Rampal Saini
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                B
                                bbbehl
                                from Raebareli, Uttar Pradesh
                                Jul 19, 2018
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                                Address: Ludhiana, Punjab, 141421

                                Pl send me rules for returning of cheque.
                                When the cheque is presented in clearing in the bank to be debited to certain a/c which has less balance at the time of presentation of cheque i.E. On 1.00pm
                                but at 2.00 pm that certain account is credited with sufficient funds to clear the cheque,
                                the official concerned at clearing desk return the cheque showing insufficient funds at 1.00 pm
                                so please clear that when cheque is presented for clearing, it should be returned back with insufficient funds after the working hrs on the date of clearing or at the time of clearing.
                                Bbehl 109c ludhiana, ph no [protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  0982000g
                                  from Delhi, Delhi
                                  Jul 18, 2018
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                                  Address: Faridabad, Haryana, 121005

                                  Sir my balance had deducted from ATM but not received my account is in Punjab national Bank bank and account no. Is [protected] .
                                  When I go to branch manager said I can't do anything you have to do x
                                  Complain to helpline but after 12 days that is still in progress .
                                  Please help and something.my balance was deducted on 6th of July from axis bank ATM near my house.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Ramesh Chand Gupta
                                    from Mumbai, Maharashtra
                                    Jul 18, 2018
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                                    Address: 110070

                                    I am making telephonic and e-mail request to PNB GK2 repeatedly since June 15, 2018, but in vain. I live in Vasant Kunj, which is away from PNB, GK2 by 13 KM, still I made a personal visit spending Rs. 300 on taxi. I was told they have dispatched last week and will reach soon. It has not reached till now. Today, morning also I requested Chief Manager on phone. He assured to send it but all false promises. still I am waiting for it.
                                    The staff at PNB GK2 New Delhi, is quit dis-curtious.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    I forgot pin number
                                    NAKEERAN SAIRAM's reply, Jul 12, 2018
                                    I forgot pin number
                                    Over paid stamp duty
                                    Sir on 2 july i book movie tickets on paytm by debit card through...so order failed but money deducted from my account so please my money refund me..my account no. [protected]
                                    My name - Akshay nandkishor gurav

                                    non issue of form 16 to customers - Comment #3160698 - Image #0
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                                      Arjun Kumar17244
                                      from Bhagalpur, Bihar
                                      Jul 17, 2018
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                                      Address: Patna, Bihar, 800014

                                      I purchased a Redmi note 5 pro ₹15069 (₹ 25+ 15044) from from Flipkart through phone pe on 04.07.18 and done full payment by debit card but order was cancelled on same day 14.07.18 and now phone pe is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number[protected] but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
                                      Now don't know what to do
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Ref no HSBCN[protected] ACC NO [protected] ravinder
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                                        Varsha Raturi
                                        from Lucknow, Uttar Pradesh
                                        Jul 13, 2018
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                                        Address: Dehradun, Uttarakhand, 249201
                                        Website: www.pnbindia.in

                                        Respected Team,

                                        I did not receive any help regarding my concern from anyone, hence reaching out to you, please help me.

                                        Details :

                                        Name- Varsha Raturi
                                        Bank Name- PNB
                                        Branch- L.J Road Rishikesh
                                        Loan- 4 Lac
                                        Taken- 2015
                                        For Course- Btech

                                        Dropping you this email after so much regrets that why i am part of PNB. I took education loan on 2015 and my father runs small shop, we do not have even annual income of 2 lac.

                                        But bank did not inform us regarding subsidy scheme which is our right if our annual income is below 4 lac. I get to know about this last month only and when i contacted bank they said, there is no susbsidy scheme. When i contacted manager he said yes there is scheme and you will get it, then i came to know that Bank manager is about to transfer and he made my fool thinkingg that its not my matter as i am getting transferred.

                                        I Contacted PO- NS Negi (PNB L.J road Rishikesh Branch) he was very unsupportive and was like ki "hum to sarkari admi h", he said koi subsidy nhi ati, i said manager has told me you should get subsidy as you falls in all eligibility criteria, he said ki "jo krna h krlo, ab kuch nhi ho skta". I said its not my fault, you should inform me, i will do your complaint from Zonal head and Dwarka office, he said "apke jaise kitne complaint krte hn, kuc nhi hota, apna time mt waste kro". Earlier he was not even aware of what subsidy scheme is actually is.

                                        I raised complaint on PNB portal as well but close it without any action- ( [protected], [protected]).

                                        Its not our fault, bank should have informed me about subsidy. Now they are closing complaint saying Income certificate is not mentioned. Tax return is already there. Whatever they asked me is there, they did not inform me about subsidy, and they did not ask for Income certificate then how i would have provided that. They did not follow the process of subsidy as they did not inform me and now they are saying, Income certificate is not present. This is my complaint, if they have not asked me about certificate how they expect it should be there.

                                        I need subsidy, any how, its my right and want you to take hard action on PO- N S Negi and Bank PNB. PO N.S Negi talked very misbehavely and said "tum btaogi hme ky krna h", us time m ni ta, jo dusra PO rha hoga use btana chy ta, m ky kru ab", m sari complaint yahi bolkr close krunga ki Income certificate nhi h". These are his words.

                                        If you are gov employee then you should be serving gov. Dont consider aam admi like trash.

                                        Gov give us facilty but these gov employees harass us.

                                        Please respond at earliest, i need quick action on my request and against N.S Negi.


                                        Thanks,
                                        Var
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Jul 23, 2018
                                        Updated by Varsha Raturi
                                        Team,

                                        Why you are so slow, item been days since I reported complaint and now I got response which is not actually update.
                                        Please look urgently on this issue and have someone from PNB Cal me.

                                        Thanks,
                                        Varsha
                                        [protected]
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