| Address: Chandigarh, Chandigarh |
| Website: pnb |
The Branch Manager,
Punjab National Bank,
(Branch code-7988)
SCO-70-71, Bank Square,
Sector-17B, CHANDIGARH
Sub:-Fraudulent withdrawal of money from SB A/C -[protected] on 27.09.2018
Sir,
On 27.09.2018, while I was searching the site of Dena Bank to lodge a complaint in a matter, I find a Mob Number [protected] on the site and rang up it.The person who responded introduced him as Deepak Malhotra, BANK ID-DBIK0012534 a senior officer of the Dena Bank and assured me take up my gievance to the concerened officer on conference call.The other person Shambu Pandey, Rakesk Kumar who appeared on the conferece call also stated to be the senior officer of the bank. He listened me and then desired to know number of my any ATM card to chech up my identity. I did not sense out any hanky-panky and gave him number of my ATM card of above a/c and then the call was returned to former who again listened the matter and stated that my complaint has been recorded and will be resolved soon. After this I received messages on my mobile number of certain debits to my account.Still I did not realised the fraud happened to me.I checked with my family members of any purchase etc made on this card and when they confirmed nothig such withdrwal/payment and on further deliberation we realised that the alleged caller has commited the fraud by withdrawing the funds from my account.Total amount withdrwan is 8999+4999+8888+1000+500=Rs.24386.
Kindly investigate into the matter and refund me money withdrawan of my account. All relevant information as I could knew from them and about them in the matter is as under.
Fraudesture Mob Number-[protected], Whatsapp Number-[protected], Name stated-Deepak Malhotra, BANK ID-DBIK0012534, Branch code-460114, IFSC code-DKDL0460144, Place of posting-Dena Bank Corporate office, Bandra Mumbai. (as told to me by them)
Other Companion Name - Shambu Pandey, Rakesk Kumar, Mob No-[protected], Their Aadhar Card Nos[protected] and[protected]. They are still calling me with same voice & name.
Yours faithfully,
Bal Ram Aggarwal,
H.N.-3068, Sector-27D, Chandigarh.160019
Mob.Nos.[protected] & [protected], Mail ID–bragg3068&gmail.com
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Bank and customer care are of no use.