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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 130

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A
Ankur1016036
from Durg, Chhattisgarh
Oct 11, 2018
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Address: Rewa, Madhya Pradesh

On 8th october ₹20000 has been deducted from my account in two transactions. But it was neither credited to merchant's account nor i got my refund. Please refund my amount soon. My bhim no is [protected] & account linked with it is of punjab national bank - [protected], ifsc code - punb0623900, micr code[protected].
Sir please refund my money and don't credit it to merchant's account as i have paid cash to merchant after failure of payment through bhim.
+2 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I have applied for PNB debit card 30 Days back and was told it will be issued in 10-15 Days and even after this I have been asking the branch and customer care for Confirmation however there is no information available.

Bank and customer care are of no use.
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    focustothe
    from Ujjain, Madhya Pradesh
    Oct 10, 2018
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    Address: Bhopal, Madhya Pradesh, 462022

    Qab charges from[protected] to[protected]/10/[protected]/- deducted by bank)
    Branch details: branch name : ayodhya nagar bhopal, bank address: sagar avenue, ayodhya by pass road, city-bhopal, pincode – 462041 ifsc code - punb0497100
    Customer detail: mohd abdul rahim s/o mohd sabit ali address: 54-b, h nizamuddin colony, bhel, bhopal pin code-462022
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    I have withdrawn 10, 000 rupess by using HDFC debit card from the PNB(Serilingampally), my amount got debited from my account but cash was not dispatched and after some time it showing timeout transaction.
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      V
      Vedika Agarwal
      from Coimbatore, Tamil Nadu
      Oct 9, 2018
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      Address: Erode, Tamil Nadu, 638001

      I have order a product from amazon on 9th september. yet i have not received the refund amount and the reference number is HSBCN[protected].
      And the name of product is womens wallet cost of 399 Rs.
      And i have done the payment through cash on delivery and if i call to bank and ask the details they never response the cutomers properly like bank agents
      Please Verify the details and Refund the amount as soon as possible .
      Thanking you
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        A
        Anamika Rathod
        from Nagercoil, Tamil Nadu
        Oct 9, 2018
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        Address: Tumkur, Karnataka, 572103

        I was doing transaction of 19000 from my pnb account [protected] through bhim to digi bank by dbs, but the transaction got failed still my money got deducted from my account and it has not been reversed. I just don't like this pnb # everyone same thing is happening and without complaint never money get reversed to the account. Please resolve this issue as soon as possible otherwise this time definitely i am going to take severe action against pnb.
        +1 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          C
          chat2amit
          from Gurgaon, Haryana
          Oct 8, 2018
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          Address: New Delhi, Delhi, 122017
          Website: PNBMETLIFE.COM

          Prasanjit mitra a senior manager with reputed PNB MetLife institution, has misspelled the policy,
          by quoting that health insurance will be provided for 10 years if I continue to pay and not miss my premium,

          As evidence to win trust of Me (Amit Khurana) as customer, he showed his PNB MetLife Employee ID card and engaged his peers names Ajay just in process to convince me of benefits of PNB MetLife Endowment plan;

          So as I do not cancel my policy, he provided me with health insurance policy fro year 2004-15 (from star health insurance;
          on investigation I found later that policy was issues by Divya mitra who was wife of prasanjit mitra;

          I had provided all evidences to responsible mangers from PNB MetLife

          I had written top GRO (grievance department of PNB MetLife in 2015 when I did not received my health insurance renewal in year 2015;
          After that I followed up with PNB MetLife multiple times, and reported thsi issue when prasanjit mitra was working at Preet vihar branch;
          PNB MetLife took no action hen prasanjit mitra was working with PNB MetLife;
          So I should PNB MetLife as careless and in ethical organisation who sells its Insurance products by fooling, misguiding Prospective customer;
          With all evidences against PNB MetLife, I openly challenge and label PNB MetLife as a cheat organisation who promotes its manager to mis-sell the insurance products;

          As a responsible citizen, I will blog, TWEET and Facebook to citizens of India and my social circle friends and families to stay away from CHEAT ORGANISATION PNB METLIFE;

          Rajan Srinivasan, Sanjeev vig (grievance department, PNB MetLife), Naveen garg & Sumit Choudhary (Preet vihar, branch), Sahil Rana(Gurgaon branch);
          But despite knowing that PNB MetLife has told me lie while selling policy,
          PNB MetLife which comprises of group of fraud and cheat officers has not taken any action to bring justice to me;
          in safety of my friends, families and country nationals, I advice everyone to never buy PNB MetLife insurance products and stay away rom PNB bank as an institution;
          MY CONTACT NO SI [protected] IN INDIA
          Insurance policy no :(POLICY NO :[protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            A
            Anamika Rathod
            from Nagercoil, Tamil Nadu
            Oct 7, 2018
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            Address: Tumkur, Karnataka, 572103

            I was doing transaction of rs. 19000 through bhim from my pnb account [protected] to another account transaction got failed but money deducted from the account and it's not been reversed yet. Transaction i'd is[protected]. Please resolver the issue as soon as possible. I have contacted customer service twice for the same everytime they said within 24hrs issue will be resolved but it's not happened.
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              Pranav Radhakrishnan
              from Palghat, Kerala
              Oct 7, 2018
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              Address: Thrissur, Kerala, 680651

              Pnbrewardz ref no: cabi/pb/2172315

              I have redeemed the points from pnbrewardz to amazon pay balance but the points are not yet credited..
              I have pnb rewardz points for rs.929. Which should be credited to the amazon paybalance.
              Reference number is given above..
              When i visit their site, it is shown as they have shutdown the site.
              Please credit points in amazon pay-balance as soon as possible
              I recharge mobile 100 Rs from PNB reward but not recharge my payment less DT 30/9/18 Ref.no.CABI/PB/2485906
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                A
                Avishi Agarwal
                from Lucknow, Uttar Pradesh
                Oct 7, 2018
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                Address: Ballia, Uttar Pradesh, 277001

                We are good and very old customer o[censored]r pnb bank. Our saving and current type of account are running in your bank also f. D of our institute. But last 3 months new staff of ballia bank branch mr abhay (Very distorted man) making many type of problem like, time of checq cash saying no signature match. Before mr. Abhay any other bank staff had clear this signature in last month. So it is not possible to discuss mr. Abhay every time these types of matter. Bank's are for good and easy survises and couprate for their customer., not for making day by day problem. When we say mr. Abhay to courage us he strictly said that he cannot do anything. Sir if you can do anything then do fast otherwise we change our total account from pnb ballia to any other bank. Dr. Vishal agarwal, sitapur eye hospital ballia (U. P) mob.[protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I deposit cash in your branch Punjab national bank Batala, JALANDHAR road, dist gurdaspur ND then I do Neft in another account. But your branch staff did not Neft in another account. Then say you will come tomorrow. Tomorrow you do they Neft another account. I am not satisfied in your service. I am the honor of filling station.
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                  A
                  Avantika Vinayak
                  from Ranibennur, Karnataka
                  Oct 5, 2018
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                  amount got deducted twice but the card got declined while making payment

                  I tried making a payment of inr 1148 at big bazar, rajajinagar, banaglore on september 24th 2018 but the card got declined. I tried it again but it again showed declined status. There was enough money in my card. After i made a payment through cash but just then i received two messages of amount being deducted from my card. Inr 1148 got deducted twice which sums up to inr 2296. I tried calling the toll free number but it said that the number...
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                  S
                  Sumitripu
                  from Amritsar, Punjab
                  Oct 4, 2018
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                  Sir my account no is [protected] . I am purchase some item from reliance fresh in dt.08/09/2018 amount 503.05.
                  I m swipe my debit card but amout deducted twice . I am approach reliance fresh he ask amount in his account deposit once.please check and deposit my amount in my account
                  BHARTENDU VIDYAPATI SHARMA
                  A/C NO.[protected]
                  [protected]
                  [protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    K
                    kk9sect
                    from Meerut, Uttar Pradesh
                    Oct 3, 2018
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                    Address: Mathura, Uttar Pradesh, 281006

                    Sir. I am the customer of pnb chowki bagh bahadur, Mathura. am retired from DSC on 30 Apr 2018. I have recieved the individual ppo copy on june 30. Today i goes to bank to know about the ppo status Branch Manager behave rudely with me he said he is not my work to check your ppo. He said who the hell you are. How to dare to sit on the chair. The pnb staff of chowki bagh bahadur relationship with customer is very bad, So, i request you take an early and immediate action please.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Bipin D. Rathod
                      from Ahmedabad, Gujarat
                      Oct 3, 2018
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                      Address: Surat, Gujarat

                      I have paid through online payment of Property Tax Bill to SMC on 01st September 2018 for Rs.2595 = 00. Transaction was failed and debited amount of Rs.2595 = 00 from my bank account. So many time I am complaint to SMC and PNB through email and written communication with concerned bank statement and SMC failed transaction statement, but till date my complaint was pending and amount not credited in my account.
                      My account in PNB Main Branch, located at Surat, Meghani Tower, Surat IFSC CODE : 0043900
                      +5 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Oct 08, 2018
                      Updated by Bipin D. Rathod
                      No one has contact me about the complaint till date.
                      Oct 16, 2018
                      Updated by Bipin D. Rathod
                      PNB not clear my complaint till date. Last update on 9th of October 2018.
                      Oct 29, 2018
                      Updated by Bipin D. Rathod
                      Since long time, I have paid Rs.2595/- of SMC property tax.So many times I have complaint about credit of Rs.2595/- to PNB, but till date not credited amount in my account. Already Two Months left for online failed transaction.

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                        C
                        Chabbas
                        from Delhi, Delhi
                        Oct 2, 2018
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                        Address: New Delhi, Delhi, 110026
                        Website: PNBREWARDZ grievance cell

                        Transaction reference number cabi/pb/2160047
                        Dear sir,
                        This refers to the aforementioned reference with regards to non transfer of rs316/ on account of recharge of mobile number [protected] from pnbrewardz to vodafone on 27.09.2018.
                        I, therefore, request your good self for for immediate transfer of payment for rs316/ to vodafone as nothing has happened inspite of addressing two letters to pnbrewardz on dated 27.09.2018 and 01.10.2018, respectively.
                        Kindly note that the last day of payment is 07.10..2018, so, please take action on top priority.
                        Thanks and regards
                        S k chabba
                        M : [protected]
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                          kiran12688
                          from Mumbai, Maharashtra
                          Oct 1, 2018
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                          In an imps transaction from PNB bank account amount was deduct from my account but not recieved in the beneficiary account and the transaction status was showing it as suspect transaction. Already complained to customer care but they are telling 7 working days. Why my money will be blocked for so many days. Pls look into the matter

                          Complaint number M[protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          My grandfather transferred some money to my PNB account with number[protected] today ( or may be yesterday)i.e. on 28/9/2018 but i haven't got any updates yet nor have i received the money (account has old balance). What is the problem?? I needed that money urgently but this issue has occurred.
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                            chitmiet
                            from Chhatarpur, Madhya Pradesh
                            Oct 1, 2018
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                            Address: 802123

                            On dated[protected] at time 16:34 from kaimaiksha chouraha varanasi i use my pnb atm card for withdrawal rs.7000/- but i am not received money from bank of badoda atm kaimaiksha chouraha varanasi, and amount debited from my saving account . I am already complaint to pnb customer care at toll free number at same date .

                            But till date i have not received at all.Please help me .

                            Account no- [protected]
                            name- chitranjan kumar
                            branch name - punjab national bank station road bina (mp)
                            mobile no- [protected]
                            nature of complaint : cash not received from atm
                            transaction remarks :- atm wdr[protected] bob
                            transaction date :- 04/09/2018
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              OnlyStatus OS
                              from Noida, Uttar Pradesh
                              Oct 1, 2018
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201009
                              Website: Amazon

                              I purchased Drumstone 3D VR Box, Virtual Reality Headset Version 2.0 With Bluetooth Wireless Remote ₹579 from amazon on 07-Sep-2018 and done full payment by Cash on Delivery but order was return on sep-11-2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. reference no. HSBCN[protected]
                              But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                              Same behaviour by branch also.
                              Don't know what to do pls help
                              +1 photos
                              Oct 2, 2018
                              Complaint marked as Resolved 
                              I bought drumstone 3d vr box, virtual reality headset version 2.0 with bluetooth wireless remote controller (assorted colour) rs 579 and i return these product 10/08/2018 but my refund are not come in my account i call amazon care he say your refund amount 579 is receve in your account on 11/08/2018 but not any money come in my accout then so plz help me
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Oct 07, 2018
                              Updated by OnlyStatus OS
                              Pls help pls help i purchased Drumstone 3D VR Box, Virtual Reality Headset Version 2.0 With Bluetooth Wireless Remote ₹579 from amazon on 07-Sep-2018 and done full payment by Cash on Delivery but order was return on sep-11-2018 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. reference no. HSBCN[protected]
                              But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                              Same behaviour by branch also.
                              Don't know what to do pls help
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                                D
                                D.R. Kataria
                                from Chandauli, Uttar Pradesh
                                Oct 1, 2018
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                                Website: Consumers complaint

                                R/sir
                                I have retaired from bsnl and opte pnb bank as pension disburse bank but very pain fully informed that i have not received my sanction pension from the bank from july18. Every month wrong pension credited to my pension account. Number of time i met to concern bank branch but all van.
                                Kindly intervene the metternich and arrange to resolve my genuine problem
                                Detail as below
                                Name. D r kataria
                                Bank branch. 360800 sriganganagar (Raj)
                                Name of bank. Pnb
                                Pension a/c no. [protected]
                                Thanks, sir
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  B
                                  B R , Aggarwal
                                  from Hoshiarpur, Punjab
                                  Sep 30, 2018
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                                  Address: Chandigarh, Chandigarh
                                  Website: pnb

                                  The Branch Manager,
                                  Punjab National Bank,
                                  (Branch code-7988)
                                  SCO-70-71, Bank Square,
                                  Sector-17B, CHANDIGARH

                                  Sub:-Fraudulent withdrawal of money from SB A/C -[protected] on 27.09.2018
                                  Sir,
                                  On 27.09.2018, while I was searching the site of Dena Bank to lodge a complaint in a matter, I find a Mob Number [protected] on the site and rang up it.The person who responded introduced him as Deepak Malhotra, BANK ID-DBIK0012534 a senior officer of the Dena Bank and assured me take up my gievance to the concerened officer on conference call.The other person Shambu Pandey, Rakesk Kumar who appeared on the conferece call also stated to be the senior officer of the bank. He listened me and then desired to know number of my any ATM card to chech up my identity. I did not sense out any hanky-panky and gave him number of my ATM card of above a/c and then the call was returned to former who again listened the matter and stated that my complaint has been recorded and will be resolved soon. After this I received messages on my mobile number of certain debits to my account.Still I did not realised the fraud happened to me.I checked with my family members of any purchase etc made on this card and when they confirmed nothig such withdrwal/payment and on further deliberation we realised that the alleged caller has commited the fraud by withdrawing the funds from my account.Total amount withdrwan is 8999+4999+8888+1000+500=Rs.24386.
                                  Kindly investigate into the matter and refund me money withdrawan of my account. All relevant information as I could knew from them and about them in the matter is as under.
                                  Fraudesture Mob Number-[protected], Whatsapp Number-[protected], Name stated-Deepak Malhotra, BANK ID-DBIK0012534, Branch code-460114, IFSC code-DKDL0460144, Place of posting-Dena Bank Corporate office, Bandra Mumbai. (as told to me by them)
                                  Other Companion Name - Shambu Pandey, Rakesk Kumar, Mob No-[protected], Their Aadhar Card Nos[protected] and[protected]. They are still calling me with same voice & name.

                                  Yours faithfully,

                                  Bal Ram Aggarwal,
                                  H.N.-3068, Sector-27D, Chandigarh.160019
                                  Mob.Nos.[protected] & [protected], Mail ID–bragg3068&gmail.com
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Vishalgill
                                    from Srinagar, Jammu and Kashmir
                                    Sep 30, 2018
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                                    Address: Ludhiana, Punjab, 141001

                                    Dear Sir/Madam

                                    I received my policy bond but your agent said sum assured of policy is 300000/- but when I received policy Sum assured is 234266/- only you agent fraud and cheat with me please cancel my policy and refund my money immediately now your agent Neha gupta phone showing wrong number and other one she can't pick the phone please help me

                                    Policy number 22644386

                                    Thanks & Regards
                                    Baby
                                    [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      spm1213
                                      from New Delhi, Delhi
                                      Sep 29, 2018
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                                      Address: Dehradun, Uttarakhand, 248001
                                      Website: www.pnbrewardz.com/

                                      I tried redemption of my points on 25th sep 2018 but the same failed with massage-e-voucher booking failed with following massage —
                                      Pnbrewardz ref no: cabi/pb/2467118 receipt date:sep 25 2018 9:13pm

                                      Dear s p mamgain

                                      We are sorry for not being able to process your e-voucher booking request. Your booking reference number is: cabi/pb/2467118. Please quote this number in case you need to get in touch with us.

                                      The amount charged to your card (If any) will be refunded within 15 working days. The discount code used is re-enabled and will be available for your future transaction.


                                      Redemption details
                                      Total amount paid : 1290.00
                                      Payment mode : redemption
                                      Discount offered : rs. 0
                                      Discount code :
                                      Points redeemed : 5160
                                      Paid by card : rs. 0

                                      We apologize for the inconvenience caused to you. For any assistance please email at [protected]@pnbrewardz.com or call[protected]Toll free number).
                                      No one picks on the toll free. Three e mail sent but no response. This inspited of their notification of closing of program on 30th of this month
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