Submit a Complaint
Claimed

Punjab National Bank [PNB] Complaints & Reviews

www.pnbindia.in
1.1
Updated: Apr 4, 2026
Complaints 4897
Resolved
1100
Unresolved
3797
So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Punjab National Bank [PNB]

Punjab National Bank [PNB] reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saral Mitra
Dec 2, 2021
Report
Copy

I retired from the Ministry of Environment & Forests, Govt. of India, in January, 2002. PNB being close to my residence, I opted to open my Pension Payment Account at PNB, Garpar Branch, A P C Road, Kolkata - 700009.
So long my Pension was credited regularly on time, but my Pension for November, 2021 not credited as yet.
My colleagues who retired with me and opted SBI as Pension Payment Bank, received November, 2021 on time.
Request for credit of November, 2021 pension immediately.
Regards,
Dr. Saral Kumar Mitra
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saral Mitra
    Dec 2, 2021
    Report
    Copy

    Since my retirement from the Ministry of Environment & Forests, Govt. of India, in January, 2002, I am having my pension Account with Punjab National Bank, Garpar Branch, A P C Road, Kolkata - 700009.
    I never encountered such delayed credit of pension as it is today, November, 2021 pension has not been credited as yet. My Colleagues, who opened their Pension Account in SBI do not have this problem.
    Please credit my pension of November, 2021 immediately without further delay under an intimation to me.
    Regards,
    Dr. Saral Kumar Mitra
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Dec 02, 2021
    Updated by Saral Mitra     Not credited as yet. Issue remains unresolved.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      0
      0508kumar
      from Ludhiana, Punjab
      Nov 30, 2021
      Report
      Copy

      Address: Samrala chaunk, near singar cinema road

      [protected] I transaction through Bhim app
      I complaint Manny time on Bhim official website but no response, please my payment credit in my account. Please 🙏 resolve my problem
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Baby saini
        from Gurugram, Haryana
        Nov 30, 2021
        Report
        Copy

        Address: Gurgaon, Haryana

        Amount debit without information
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yash kushwah
          from Bhanpura, Madhya Pradesh
          Nov 29, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Bhanpura

          I had book my irctc rail ticket on 20 november 2021 through my pnb debit card
          but it got failed and irctc refunded the amount to my bankand guven reference no also but my bank not credited the amount me yet its been 9 days please refund me pnb as soon as possible

          my pnb account name - Yash kushwah
          refund reference no - [protected]
          refund amount - 247.7
          Nov 30, 2021
          Complaint marked as Resolved 
          my problem has been solved just in 8 hrs thankyou
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          View replies
          I order a product from an e-commerce website named Flipkart on (protected) and cancelled on (procured) the refund was processed on (protected) bhai ek Kumar's website Flipkart give me refund reference ID-NFT[protected]GN00024XXXXXXX VAN BY email and email they mentioned that refund produced the eCommerce website refund policy is of 2to5 business
          say today is (protected) my refund not showing in my bank account number is (protected)
          Reply
          I order a product from an e-commerce website named Flipkart on (protected) and cancelled on (procured) the refund was processed on (protected) bhai ek Kumar's website Flipkart give me refund reference ID-NFT[protected]GN00024XXXXXXX VAN BY email and email they mentioned that refund produced the eCommerce website refund policy is of 2to5 business
          say today is (protected) my refund not showing in my bank account number is (protected)
          Reply
          Helpful
          4 other people found this review helpful
          4 found this helpful
          2 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mr Tinku
            from DHANBAD, Jharkhand
            Nov 29, 2021
            Report
            Copy

            I Order The Product on 05-NOV-2021
            Order no[protected]
            Order total :- Rs 649.00

            Still I Not Get My Refund

            This Is My Refund Reference No . 75503721319052579128838
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Devisudha. U
              Nov 28, 2021
              Report
              Copy

              I ordered a product (PALOMINO Polo 5 Layer 30 * 30 inch Wall Mount Modern Kitchen Utensils Dish Rack Stainless Steel Kitchen Rack Utensil Rack Utensil Stand 54% off ) in Amazon.in on 09-Nov-2021.But Amazon itself cancelled the Order because of incorrect Pincode.Amazon ask to provide Refund amount within 3-5working days.But Still i not received the Amount. I raise the complaint in amazon and PNB bank .Bank need UTR Number but Amazon only give Reference Number. What we do?

              Detail :
              Reference No-
              75105171321001243866592
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                anil15917
                Nov 28, 2021
                Resolved
                Report
                Copy
                Resolved

                I ordered a product from an e-commerce website named Amazon on[protected]. And cancelled on[protected]. The refund was processed on[protected] by e-commerce website. Amazon gave me refund reference id 75105171322001249707591 by email and in email they mentioned that refund processed. The e-commerce website refund policy is of 2 to 5 business days. Today is[protected] my refund not showing in my bank account. My PNB account no. is [protected].
                Nov 28, 2021
                Complaint marked as Resolved 
                Account Number :- 7366000100007107 Branch Name:- Nawa Refund Reference Number:- 75105171322001249707591 Refund Amount:- Rs. 58990
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sunitijain
                  Nov 28, 2021
                  Report
                  Copy

                  My order id[protected]
                  I order the product of 799 rupees on 2nd October and also cancelled on same date. Amazon customer care says that amount refunded on 2nd October. But till now I don't get refund of this product.
                  My refund reference number:[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sneha1512
                    from Gaya, Bihar
                    Nov 28, 2021
                    Report
                    Copy

                    Address: PNB, AP cooony Gaya branch

                    I am Sneha Choubey, I have not received my refund from reliance digital amount rs 2199 and Amazon amount 582 though both the refund is already confirmed with transaction ID
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sneha1512
                      from Gaya, Bihar
                      Nov 28, 2021
                      Report
                      Copy

                      I have not received refund in my account from reliance digital amount rs 2199 and Amazon amount rs 582.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sumitmaurya492
                        Nov 28, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Order ID:[protected]
                        refund reference no: 75105171318001233266949
                        order date : 31 -oct- 2021
                        refund issued on 13 November 2021
                        amount : 2177 rs
                        The order was successfully returned on this day and refund and reference id is given from Amazon side but amount hasn't been credited in my account yet. It's been 15 days. I had contacted pnb through [protected]@pnb.co.in but they are telling no refund is credited and amazon on other side is telling to raise the issue in bank.
                        Nov 29, 2021
                        Complaint marked as Resolved 
                        The problem has been resolved and amount is credited in my account.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        View replies
                        Issue not solved yet..
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DanishBb
                          Nov 27, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hello
                          Danish Baboria Here
                          I raised a complaint for Rs 2992 amount for not credited to my account.
                          Account number :- [protected]
                          Branch Name:- Punjab National Bank, Gangyal, Jammu
                          IFSC Code:- PUNB0191000
                          Refund Reference Number :- 75105171322001249650759
                          Please Find the below Attachment as soon as possible the amount should be credited in my account.!
                          Refund initiated at 17th November 2021 still not credited to my account.!
                          I was visited to Bank Branch but they denied to any help.!
                          I have also called to customer care of Punjab National Bank But they also denied to fill charge dispute form.!
                          So It's Request To you please credited to my amount in Bank Account.!
                          Thank You
                          Nov 28, 2021
                          Complaint marked as Resolved 
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DanishBb
                            Nov 27, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            My name is Danish Baboria and I had ordered a product of Rs 2992
                            Product name - Nike' Men's Jersey Top and Bottom Set Pocket Track Suit FA19 BV3056 Sportswear .
                            Order number[protected]
                            from Amazon on 8th of November, 2021 & I returned this order due to personal reason. And on 17th of November, 2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                            75105171322001249650759.
                            Nov 28, 2021
                            Complaint marked as Resolved 
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priyanh Mishra
                              from Jaipur, Rajasthan
                              Nov 26, 2021
                              Report
                              Copy

                              Address: Vardhman complex, Johari bazar, Jaipur, 302003

                              Hello Sir/ Ma'am,

                              I am Priyansh Mishra Punjab National Bank account holder. My home branch is Johari Bazar, Jaipur.
                              I raised a complaint about the amount Rs.649.0 not being credited to my account.
                              Account number:- [protected]
                              Branch Name:- Johari Bazar, Jaipur, Rajasthan
                              IFSC Code:- PUNB0355300
                              Refund Reference Number:[protected].
                              Refund Date- 9/11/21
                              Please find attached my Amazon Mail. Raise my concern as soon as possible and make the amount credited to my account.!
                              The refund was initiated on 9th November 2021 still not credited to my account.!
                              I was visited Bank Branch but they denied to help.!
                              I have also called to customer care of Punjab National Bank But they also denied to fill the charge dispute form.!
                              So It's Request To you please credited my amount in Bank Account.!
                              Thank You
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Uditaaa
                                from Haldwani, Uttarakhand
                                Nov 25, 2021
                                Report
                                Copy

                                Address: Punjab national bank, Army cantt Haldwani ,Nainital

                                Sir, I had made a payment on amazon for Asus laptop through debit card from my PNB account on 18 October 2021 of ₹32840 /- order I'd[protected] but later on i return the product and on 28 oct 2021 the product was picked and the refund was initiated by Amazon on 14 nov 2021 as now I haven't received my refund, As I have already talked to amazon for refund they said that they had successfully initiated it but it has not been credited to my account yet. Also I have contacted bank but from there end also no reply is provided.
                                Here I am providing you
                                Refund Reference Number 30005112861286214953117
                                Refund amount Rs 32840
                                My Account Number [protected]

                                Refund initiated on 14 Nov 2021
                                Help me out thankyou
                                Regard
                                Udita singh
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Uditaaa
                                  from Haldwani, Uttarakhand
                                  Nov 25, 2021
                                  Report
                                  Copy

                                  Address: Punjab national bank,army cantt,haldwani,Nainital

                                  I have return one item on Amazon. The date of order was 18 0ct 2021 .order I'd is[protected]. The price of the product was 32, 840₹ .On 28 Oct 2021 my return was done of the product and the refund was initiated by Amazon on 14 Nov 2021 .but still it is not credited to my bank account and the reference I'd given by amazon is 30005112861286214953117
                                  Neither the bank nor the Amazon is taking risk of my money help
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mrinmay147
                                    Nov 25, 2021
                                    Report
                                    Copy

                                    Amazon refund my payment but the amount nit credit in my account. Amazon Customers service agent told me visit bank for this because your payment successfully accept by bank thats they Giving us RRN number-30005113031303109692867. Bank Manager Say no Payment done by any one visit those who's refund you
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      preetu2509
                                      from Gorakhpur, Uttar Pradesh
                                      Nov 25, 2021
                                      Report
                                      Copy

                                      I booked train ticket through paytm by giving 6893.55 rs. From my bank account no. [protected] on 10 oct 2021.the train ticket was cancelled and refund was initiated by paytm near about on 12 nov. 2021 but till now i didnot receive it.kindly provide my refund as soon as possible.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        preetu2509
                                        from Gorakhpur, Uttar Pradesh
                                        Nov 25, 2021
                                        Report
                                        Copy

                                        I paid 6893.55 rs. To irctc through paytm for booking train tickets on 10 oct 2021.the train tickets were cancelled automatically on 12 nov. 2021 as the train was cancelled and my money refund was initiated by paytm but till now i didnot receive it in my account.i asked paytm about this it says that they have send me money back now depends on bank in how many days will i get it.i want to file a complaint to get my money back as soon as possible.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          KK Enterprises
                                          1.1
                                          (9)
                                          Indicash
                                          1
                                          (93)
                                          Bank of Maharashtra
                                          1
                                          (870)