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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 152

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M
Mahendra singh dodwariya
from Kanpur, Uttar Pradesh
Feb 16, 2018
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Address: Sikar, Rajasthan, 332722

Sir mere ko last 1 years se aj tak branch ne atm card issue nahi kiya h jab ki me 2 bar new atm ke liye form apply kar chuka hu. Mera purana atm ki validity samapat ho gai ti to mene new atm ke liye branch me apply kiya par har time ye bolte h ki atm ni aya h to sir please mujhe btaye ki kya me mera p. N. B account band hi kar du ya fir mere ko atm card issue ho jayega regards
Mahendra singh dodwariya
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    R
    from Dehra Dun, Uttarakhand
    Feb 15, 2018
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    Hello sir/mam
    On feb 8 i went for shopping mall and after purchasing he swapped my atm (Pnb) for 1150.00 rupees but transactionfailed and in failure case he returned atm. After soon i got a message that 1150.00 have been debited from your account but soon a message came that 11:50 have been credited to your account. But after 10 minutes soon i got a message that 1150.00 have been debited and since that day i didn't get my amount returned. Plz sir solve the problem.
    A/c holder rajeev kumar s/o rajendra prasad
    My pnb a /c [protected]
    Branch singhdwar, distt. Haridwar
    Mob. [protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      P
      Punit0765
      from Chandigarh, Chandigarh
      Feb 15, 2018
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      Address: Karnal, Haryana, 132116

      Dear sir
      Main ek aam admi hu jo ki hmare home branch taraori disst.(karnal) mai hai jiska pin code 132116 hai isme koi bhi work time par nhi ho raha na koi loanki na credit card or rtgs and cheque book sambandhi sambhi work mai rukawate hai jisse aam aadmi ko bar bar chakkar lagane padte hai har vakt connectivity ka bhana lga dete hai jis karn hme apne kaam mai dikkat aa rhi hai kirpa krke iska smadhan kijiye...
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        preetcivil
        from Palwal, Haryana
        Feb 15, 2018
        Resolved
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        Resolved

        Dear sir,

        I am having account with pnb at bhagirathi puram branch, tehri and my account no is [protected].

        It is to inform you that on 12.02.2018, i have done an online transfer using imps of 50000 rupees. Reference id for that transaction is[protected].

        The amount got deducted from my account but not credited to other account. Then i have contacted customer care and they gave me 7 days time. My complain no is sr a[protected].

        As a regular practice if transaction failed then amount shall be refunded immediately, i dont know why they told me to wait for 7 days and then they will only tell what is the problem.

        Today i have contacted to my branch, at first they told me that not to worry and deducted amount will be refunded to me within 01 or 02 hours. Later they called me on my phone and told to me to wait for 45 days. Now i dont understand the policy of pnb.. Who will bear the interest part of that amount that has been blocked by you.

        If somebody need that amount immediately and his amount got stuck then this is our working culture... Our government is pushing everyone for digital india, but on ground this is our reality...

        As a regular practice if that amount not credited to other account then the same shall be refunded to me immediately. I request you to kindly look into this matter and help me to get refund immediately as i am in urgent need of money.
        Feb 16, 2018
        Complaint marked as Resolved 
        Resolved, got refund of my amount. Thanks
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Feb 15, 2018
        Updated by preetcivil
        Regards,

        Preetam Singh
        [protected]
        [protected]@gmail.com
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          A
          amitgambhir007
          from Igatpuri, Maharashtra
          Feb 15, 2018
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          Address: Wardha, Maharashtra, 91

          I was doing recharge of rs 349 at 5/01/2018, due to some problem recharge was not done and 349 rs was debited from my account after this i lodge a complaint against complaint no m[protected] for debited of rs 349 and they given 45 days to solved problem. On 12/2/2018 they send the mssg that claim logdge against complaint no is rejected due to sucessful transaction.
          After this i talk to customers care of punjab national bank but they decline my
          Complaint.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            R
            rajs1992
            from Kotamangalam, Kerala
            Feb 15, 2018
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            Address: North 24 Parganas, West Bengal, 700121
            Website: www.pnbindia.in

            I am repeatedly facing a poor experience whenever i visit the branch, although i visit the branch rarely only on occasions when i have to submit a cheque once a month and when i have to update my passbook once in 3 or 4 months. The staff works on their will and differentiate between customer while judging whether to provide the service or not, in this case, updating the passbook. I have very limited free time therefore it is very important for me to complete the purpose of my visit to the branch on that same very day, but that is not what happens as i am greeted with misleading excuses such as a software update is being rolled out and stuff like that. Once my passbook was not updated by telling me that it cannot be done that day when approached the manager i was told to wait 30mins and then they updated it.in the recent case the manager was different and when i approached with my issue that the employee is denying to update the passbook by giving misleading excuses he did nothing, i wrote an application about it and he denied to accept it and put me in an embarrassing situation in front of his staff. I really want to continue my relationship with pnb but these experiences are forcing me to reconsider my decision.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              B
              Bimal Sonar
              from Noida, Uttar Pradesh
              Feb 14, 2018
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              Address: Gandhinagar, Gujarat, 382045

              I tried to withdraw rs 10, 000/- three times (total 30, 000/-) from atm of sbi and rs 10, 000/- and 5, 000/- from atm of bank of baroda both at nirman bhawan in new delhi-110001 on 08 feb 18. A total of rs 45, 000/- debited from my a/c but cash not dispersed by both the atms. Kindly do needful to credit rs 45, 000/- into my a/c, at the earliest. (transactions id are : s96656446, s96666211 & s[protected]for rs 10, 000/- each) and s[protected]for rs 10, 000/-) & s96693952.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                K
                kiransankars
                Feb 14, 2018
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                Address: Kollam, Kerala, 690523

                Hello, my name is Kiran. While iam using PNB online banking system, everything goes fine upto OTP. I cant complete a transaction due to OTP reception in my registered mobile number. This issue has became more severe after PNB has made some upgradation. Probably they would be using a comparably slow server. Most of the time OTP will be received on next day or after many hours. Hope that this matter will be sorted out. Otherwise we have to choose another bank, because in this digital banking era, if PNB running behind technology, it will be very pathetic...
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  T
                  touseef zaki
                  Feb 14, 2018
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                  Address: Rangareddy, Andhra Pradesh, 500030

                  I went to a restaurant on 8th feb and the bill was 1075, i swiped my punjab national bank debit card and the transaction got failed (Trx no: 492130). The restaurant person tried again and it failed (Trx no: 491759). I checked my statement immediately and found the money got deducted total 2150 rupees.

                  After this i had to pay the amount 1075 to restaurant which i paid through another card i had.

                  I waited for 5 business days hoping money will be credited but till now i have not got my money back. I am calling pnb customer care but it is getting dropped off (Pathetic) in middle

                  Can someone from pnb help me please.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Transaction fail but amount is deducted from my account. It's my account number [protected].
                  Account details. 8th Feb
                  1st transaction 1000 from icici bank 2nd 500 from icici, 1000 Indian Bank, 1000 from SBI.
                  Yesterday.. 10000 rs. Deducted from pnb atm...
                  I had not received money fromATM machine of Sarswat bank Bhiwandi branch but i had received sms for debit from mwy ac, I had contacted to your helpline number but i had not received any satisfied answer
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                    V
                    Vaasu joshi
                    from Bhopal, Madhya Pradesh
                    Feb 14, 2018
                    Resolved
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                    Resolved

                    Address: Barwani, Madhya Pradesh

                    Hello, i'm harsh joshi
                    I have submitted adhar in bank and it's linked with by bank but still status shown adhar not mapped with npci server, last 4 month i'm not getting my scholarship due to this problem, please do needful.
                    My name - harsh joshi
                    Adhar number. - [[protected]]
                    Account no - [protected]
                    Ifsc - punb0680300
                    Place - barwani 451551
                    Feb 14, 2018
                    Complaint marked as Resolved 
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Sir
                    My name is sumit chaudhry & my saving account in pnb tohana.my acc. [protected]. I withdrawal payment by atm card but payment is not clear by atm machine.Then after some time sms show payment withdrawal but payment not receive. Plz help me & atm jump payment back in my acc. Plz again help me
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                      A
                      AMKULKARNI11
                      from AMBARNATH, Maharashtra
                      Feb 14, 2018
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                      Address: 421501
                      Website: PNB

                      Sir,

                      I am atul kulkarni retired from indian navy dec 2011 my account is with punjab national bank cheetah camp mankhurd, mumbai maharashtra 400088, ifsc code: punb0620300 and my account no [protected] since dec 2011. The money credited in the said account is an retirement benefit which i have received in dec 2011 (Which is taxfree), which i have got for serving towards nation, out of which i have made fd with punjab national bank shop no. 1 & 2, upper ground floor, laxmi sagar apt. Near commissioner bungalow maharashtra ambarnath 421501, ifsc code: punb0609800 the copy of fd is attached for your reference please. 2012 to 2015 and 2015 to 2018 enclosed as encl 1 and encl 2 respectively.
                      Please see the maturity amount printed.

                      2. Since 2012 i am regularly filling form 15 but every time during maturity of my fd i. E 2012 to 2015 and 2015 to 2018 i found that my principle amount which is printed on my fd receipt are not deposited or given to me stating that interest is deducted and which is not true, it is accepted by the then cashier now retired shri prajapati and bank manager shri raju memane now not in ambarnath branch.

                      3. It has been observed that the refunds of deducted amount in 2012 to 2015 was credited to my account after complaining with ambarnath branch manager, which was crossed verified by present manager too.

                      4. Again this year a maturity time feb 2018 same is repeated and total of three fd rs 1837/= (Rupees one thousand eight hundred and thirty seven only) deducted from my fd and not refunding was the statement of ambarnath branch as he was not in charge / branch manager in that year. I. E.2015. But this time the amount was debited saying for 2015 year which is very wrong because i have submitted my form 15 every year you can see the security cameras fitted at bank for my visits. (As there was no provision for acknowledgement receipt in year 2015).

                      5. The telecomm with mr mani on[protected] with me undersigned informed him all narration how i have been cheated by your bank at ambarnath.
                      For information
                      (A) i am regular visiting customer because i have initiated my society account also in same bank and i am the treasurer for the same.
                      (B) i was the first person to raise my volume for smoker smoking near to branch and branch atm with circle inspector zone 2 but still during all this period till my maturity no staff of bank nor the then manager have spoken to me regarding my non submission of form 15 any of the year till 2018 feb.
                      (C) even during demonetisation the cash of rs 1000 and 500 were deposited in my account and the society fund in society account

                      6. You are requested to look into the matter and money is to be refunded to my account as earliest as possible with interest.

                      Regards
                      Atul kulkarni
                      [protected] / [protected]

                      Encl (1) 03 black and white fd certificate 2012 to 2015
                      (2) 03 colour fd certificate 2015 to 2017
                      You see both time maturity amount

                      Copy of fd from 2012 to 2015 page 1 of 2

                      Copy of fd from 2015 to 2018 page 2 of 2
                      +2 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        P
                        Push96
                        from Kolkata, West Bengal
                        Feb 13, 2018
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                        Respected sir/madam,

                        On 8th february 2018 at 14:35:04 to precise, 800 rupees were deducted (As shown in the sms) from my account even though the hdfc atm machine showed that transaction had declined. Then i wasn't even able to access the balance enquiry option as an error kept popping up. I would request to please reimburse or return back the money that i lost in my account within this week.

                        Thank you
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Mony debited in account bt i dnt recive mony from atm machine when i try to contact with helpline
                        They are not able to revive my call
                        Sir I was use pnb ATM at ganeri, sikar, rajasthan. I filled of amount 10000 but ATM did not dispatch any amount nor any receipts. I try to call your customer care but no one responded me., I am worried about it. Give me suggestions.
                        My ATM detail
                        Card number [protected]
                        Name: bhanwar Singh
                        Bank: sbi
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                          S
                          siddhant shaw
                          from Bengaluru, Karnataka
                          Feb 13, 2018
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                          Address: Kolkata, West Bengal, 743128

                          Sir/Mam,

                          It was on 8th February 2018 when I went to Atm to withdraw the amount. I tried withdrawing 7000 rs and instantly I have received an SMS from bank mention below but after that, no cash came out from that machine and I waited for 10 minutes but no response at all. I have already raised a complaint to pnb but not getting any sort of help from them. I request you indeed that kindly look into this matter and talk to pnb bank for the same. All the required details mention below.

                          Humble request form you people kindly do the needful and get back to me in this number - [protected]

                          Bank : Punjab National Bank
                          State : West Bengal
                          District : North 24 Parganas
                          Branch : Jagatdal
                          City : Barrackpur
                          IFSC Code : PUNB0442700
                          PUNB0442700
                          MICR Code : [protected]
                          Branch Code : 442700 (Last 6 Characters of the IFSC Code)
                          Address : Jagatdal, Auck Land Jute Mill 24 Pg North, West Bengal 743125
                          Phone number : MOHIT MOHAN MAITY[protected]

                          date[protected]
                          withdrawal amount - 7000...
                          transaction narrative - 28.45 Cr ATM WDR[protected] UBI SHYAMNAGAR AUTHPUR
                          Transaction Id[protected]

                          Prosenjit Das
                          Ac/no - [protected]
                          Customer id - GOG017726
                          registered mobile number with pnb - [protected]
                          +1 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Good morning
                          I m sunil bhardwoj I am withdrawal 8000rs two time but cash not received and amount get debited in my account.
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                            J
                            Jyotikohli201
                            from Delhi, Delhi
                            Feb 13, 2018
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                            Address: New Delhi, Delhi

                            On 9th of February 2018 I withdraw rupees 4000 from 2 ATM the first one is SBI ATM in second one is ICICI ATM but free time amount has been debited from my account but cash not dispensed
                            My account number is[protected] and mobile number is[protected]. The bank account name is Punjab National Bank and pincode is 110018
                            Please resolve my problem as soon as possible because I have to submit my college fee
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Feb 13, 2018
                            Updated by Jyotikohli201
                            Sir, on 9 the Feb, I withdraw 4000 rupees from ATM three times but amount debited from my account but cash not dispensed. And still amount is not credited in my account. Sir I have to pay my college Fees so please resolve my problem as soon as possible.
                            Account number is[protected]
                            My mobile number is[protected]
                            Bank name is Punjab National Bank Vikaspuri branch pincode is 110018
                            Thanking you
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                              R
                              Ram19111989
                              Feb 13, 2018
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                              Address: New Delhi, Delhi, 110045

                              I am using pnb debit card. On 7th deb, on shopping mart i swiped my card money got deducted from account 3 times but receipt not generated. 5517 rupees deducted 3 times. I waited for 4 business days but didn't receive the money back. I tried to call pnb customer care but it is the worst customer care. It never connect. I tried to lodge the complaint online but there too it is failing.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Pasangdude Lama
                                from Noida, Uttar Pradesh
                                Feb 13, 2018
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                                Address: Sant Ravidas Nagar, Uttar Pradesh, 221401
                                Website: pnbindia.in

                                On9th feb, 2018 at 11:55am. I made a transaction of rs 1500 through upi but transaction was unsuccessful and when i checked my balanced server was going busy/error and after 1hour i got message of remaining balance in my mobile number it was seen that total 1800 has been deducted from the account. Please solve the issue asap.
                                My transaction id is p1802091109088055077922
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Feb 05, 2018
                                salecha's response
                                pnb sowcarpet branch
                                My current account no [protected] I had given 4 cheque for GST tax clearing on 30-1-18, . yet they have not clear cheque . they told me they have no time so what we can do my cheque in the name of gst
                                cheque details
                                [protected]
                                26 -912
                                27 -1364
                                28 -9434
                                so please reply soon
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                                  I
                                  indersidhu69
                                  from Sirhind, Punjab
                                  Feb 12, 2018
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                                  Address: Ludhiana, Punjab, 141421

                                  Total amount INR 5000
                                  2000 on 8th feb 2018 from pnb Atm gill from branch ( ATM show TIME out)
                                  1000, 1000 on 9th feb 2018 from HDFC doraha ATM ( enable to proceed, transaction failed)
                                  1000 Punjab and sind bank ATM Doraha ( enable to proceed, transaction failed)
                                  but message received after 2 hours

                                  I also contact to punjab national bank but they dnt reply properly and tell me to wait.

                                  I want refund.

                                  i call on pnb customer care service, But every time busy call how i complaint sir
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    N
                                    Nirmik Prajapati
                                    from Dahod, Gujarat
                                    Feb 12, 2018
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                                    I tried to get cash amount of 4500 from punjab national bank atm from my axis bank debit card,
                                    But it showed error and no money comes out from atm but my balance was deducted.
                                    I immediately contact axis bank and lodged complaint.

                                    I also contact to punjab national bank but they dnt reply properly and tell me to wait.

                                    I want refund.

                                    Axis bank debit card
                                    Atm - punjab national bank, soneri mahal branch, bharuch
                                    Amount-4500
                                    Date and time 9/2/18 6:00 pm
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Raghu Bhandari
                                      from Lucknow, Uttar Pradesh
                                      Feb 12, 2018
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                                      Address: Lucknow, Uttar Pradesh

                                      From - raghubar singh bhandari, a pensioner drawing pension in account no. [protected] of pnb sadar bazar luckier. My pan card number is abcpb6404a. Copy of pan, nsc purchase of 1.5 lakh had been provided to branch along with pan of my wife as joint account holder. Bank has deducted more than rs 2.4 lakh as tds but has reflected on pan of my wife alhpb2685e. Requests for rectification have gone unheard. Since tax more than liability has been deducted, may i request :- 1. Tds be shown against correct pan abcpb6404a. 2. No tax be deducted in this fy.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 12, 2018
                                      Updated by Raghu Bhandari
                                      Kindly change the correct PAN

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                                        A
                                        from Jodhpur, Rajasthan
                                        Feb 12, 2018
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                                        Address: 328021
                                        Website: this is helping website

                                        Request for refund the 10000 deducted money!
                                        Dear sir...
                                        I would like to draw ur kind attention to the fact that, i with draw 10000rs from my acount on after 4feb.2018, from the bank of baroda a.t.m., but i didn't get any money from the atm, so i went back to home, but i got a sms and said my balance has been deducted.
                                        So, i went to the bank and asked for help, they give me the help line number and i give complian so many times, and write aplication to he manager of the branch bank, but still there is no response... pls refund my 10000 money as soon as possible... ur bank have the responsiblity for the lose of your customers.. 10000money is big amount for me.

                                        Thanking you
                                        Ashutosh bhatt
                                        [protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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