Punjab National Bank [PNB] Complaints & Reviews

Dear Sir/Madam,
My self Janaki Naskar, I have sb account with PUNJAB NATIONAL BANK, Maheshtala Branch..My customer ID is 10106718 and account no.is[protected]..I have applied cheque boook many times and till now not received any single cheque book..I am senior citizen and my health is not well..so I cannot withdraw high amount money as I have not any cheque..Even all the stuff of branch behaviour is very rude..not interested to listen my problems..alway they were saying that please fill up cheque book request form..
Kindly look out and help me for getting my cheque..

Regards
Shobhan Halder

I have ordered sukkhi classic LCT gold plated wedding jewellery pearl long haram necklace set for woman (N83782) on 30 October price pf this item is Rs. 362 .I have returned this item on November 3 and the initiated date for the refund of this item is 10 nov but still i have not received my refund. my refund amount is Rs. 326.59 and my refund reference number is[protected]

I booked 2 train tickets for Jaipur to Lucknow. I had to cancel one of the ticket on 16th Oct. MakeMyTrip told me that I would get my refund by 2nd Nov. Today, it is 12th Nov and I still haven't received my refund. I contacted them and filed a complaint. I even provided them with my bank statement and co-operated with them. After a few days they called me back and told me that from their side they had already processed the refund and that I should check with my Bank (Punjab National Bank). They provided me with a booking reference number to check with the bank. I wrote a mail to the customer care of my bank with all the details of the ticket and booking reference number that MakeMyTrip provided me.
But I just got a system generated reply from them that my refund hasn't been credited. I mailed them again as I wished to file a complaint. I wanted them to use that booking reference number and track the refund. But once again I received a system generated reply that my refund hasn't been credited. There was no proper reply or anything acknowledging that I wanted to file a complaint.

Sir, I had made a payment on amazon through UPI from my PNB account on 03 October 2021 but later on i cancelled it due to some reasons but as of now i haven't received my refund, As I have already talked to amazon for refund they said that they had successfully initiated it but it has not been credited to my account yet. Also I have contacted bank but from there end also no reply is provided.
Here I am providing you
Refund Reference Number[protected]
Refund amount Rs 2590
My Account Number [protected]
UPI ID akash.[protected]@ybl
Refund date 03/10/2021

I placed the order of pigeon coffee mug of worth ₹219 from Amazon due to some issue i returned the product and the product was successfully picked up from my place. On thr same date the refund was initiated but after the duration of 5 business days it has not been reflected yet in my bank account. The refund reference number is[protected].

Other account details

Product name: pigeon coffee mug
Amount: 219
Refund reference number:[protected]
Order id:[protected]
Account name: Yashika Agarwal
Account number: [protected]
Site: Amazon

I have ordered the product on date[protected] and the amount of the product was Rs 13, 995/- with order id[protected] from the pnb debit card. After receiving the product I had made return request and after pick up the refund initiated on[protected] and refund had completed on[protected] but I had not received the above amount in my bank account. The refund reference number was given by the Amazon is 75503721289051850004920.

On 29oct, I made of payment 11950rs to another google pay user which have pnb account. I made this transaction with my google pay link with my pnb bank. Google pay showing money send successfully, it is debited from my account but not reached to receivers google pay nor his bank account
Upi trans id[protected]

There was a refund of amount Rs. 263 against a return order from Amazon.in

The amount was supposed to be credited by Tuesday. However the same is not reflecting in my account. The RRN of the transaction is 898030.

Request you to look into the matter on a priority basis and arrange for deposit of the amount in my account the earliest. Amazon had confirmed that they had already released the payment. I am attaching mail from amazon for reference

I have order an product from amazon on 02/10/2021 and cancelled on the same day. Amazon said that they have refund the amount but after one month I have not received the amount in my bank account. Amazon give me Refund reference number which is[protected]

PNB Buria pension Acct No [protected] Hony Nb Subedar Jinder Dev Kamboj, Mob No [protected]. Less army pension received for the month..

PNB Buria pension Acct No [protected] Hony Nb Subedar Jinder Dev Kamboj, Mob No [protected]. Less army pension received for the month Oct 2021

I have ordered one watch from Amazon on 14th Sep 2021 which has value of INR 9299 and completed the transaction through my PNB ATM Card. I returned the product and refund for the same has been initiated successfully from their side and it was supposed to get credited before 2nd October 2021. RRN for the same has been provided for the same from Amazon. I have visited PNB bank many times but always they said that we don't know anything. I need help in this as this is very big amount. Please find RRN for the same below.

RRN: SQB0VXTI0000KSNJ6HTB

Dear sir
I am writing this mail due to the issue of debit card those I didn't got from there side at the time of opening an saving account in Pnb najafgarh branch Delhi - 43 . actually i wrote two mails before this mail also regarding the same issue and they gave me the complaint number via email that complaint has been registered and again on 9th August 2021 I have given the request of debit card from the branch physicallly and on 16 th aug 2021 has been issued they told me but till now I didn't receive any card and but no one tell me particular date of the card So please do the needful for me and below you can find the details of the account.

Name - Dipesh Jaiswal
Account number - [protected]

Ph no. - [protected]

My address - 30 a block shiv enclave dichoun road najafgarh new delhi - 110043
Acc. Opened date[protected]
Complaint number - [protected]
Branch address Pnb - chawala stand, thana road, najafgarh, new Delhi - 110043

Regards

Dipesh jaiswal

I have ordered a Vacuum Cleaner on 16th, oct, 2021.It was to be recieved on 16th, oct, 2021.But I have not recieved/returned my product.
Amazon initiated the refund on 22th oct, 2021 and it was expected to come on 27th, oct, 2021
Amazon gave me the reference id 623096 but the Punjab National bank has still not credited my money.

Pepe Jean's order No.[protected]
Ordered date[protected]
Product amount 2599 Rs.
Amazon refunded ref.No.440366
Pnb bank not processed my amount

Respected Sir/Madam,

I have ordered a Panasonic 28" LED TV on 5th October 2021 order no[protected] from Amazon Paying Rs.9999/- through Punjab National Bank Debit Card. On 13.10.21 evening delivery person came to delivery the Item which is small box, its not a 28"TV, I refused to received it and returned it and called amazon customer care to tell the matter. After that i got a email from Amazon on 19 Oct 21 where they mentioned refund amount Rs.9999/- is processed.On 24.10.21 I get another mail from amazon where mentioned
"refund for amount 9999.00 has been successfully processed on[protected] and the amount should reflect in your account by now."They also provide Refund Reference # 74332741293129277997710.

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a large sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards,
Swagatom Saikia
Golaghat, Assam
785619
[protected]

Refund reference no.[protected]

Amazon Order ID:[protected]

Respected Sir/Madam,
I have ordered a Panasonic 28" LED TV on 5th October 2021 order no[protected] from Amazon Paying Rs.9999/- through Punjab National Bank Debit Card. On 13.10.21 evening delivery person came to delivery the Item which is small box, its not a 28"TV, I refused to received it and returned it and called amazon customer care to tell the matter. After that i got a email from Amazon on 19 Oct 21 where they mentioned refund amount Rs.9999/- is processed.On 24.10.21 I get another mail from amazon where mentioned
"refund for amount 9999.00 has been successfully processed on[protected] and the amount should reflect in your account by now."They also provide Refund Reference # 74332741293129277997710.

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a large sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards
Sarala Saikia
Golaghat, Assam
785619
[protected]

Amazon order no[protected]

Respected Sir/Madam,
I have ordered a Panasonic 28" LED TV on 5th October 2021 order no[protected] from Amazon Paying Rs.9999/- through Punjab National Bank Debit Card. On 13.10.21 evening delivery person came to delivery the Item which is small box, its not a 28"TV, I refused to received it and returned it and called amazon customer care to tell the matter. After that i got a email from Amazon on 19 Oct 21 where they mentioned refund amount Rs.9999/- is processed.On 24.10.21 I get another mail from amazon where mentioned
"refund for amount 9999.00 has been successfully processed on[protected] and the amount should reflect in your account by now."They also provide Refund Reference # 74332741293129277997710.

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a large sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards,
Swagatom Saikia
Golaghat, Assam
785619
[protected]

Amazon refunded amount Rs 34999 on 2 oct 2021 but it not reflected on my account till date. When i ask to amazon customer care they told visit you nearest bank with Refund Ref. number . I did same, when I visited to bank PNB manager told they cannot track my refund status with Amazon reference number and you need to talk with your refund team. Again i called amazon customer care . Amazon people again told same things like Reference number is already generated on amazon side so we cant help you, you need to visit bank.
Once again I visited to bank this time also I got same answer that PNB cannot help you on this.
Even I did online complaint on PNB website also but i did not get any update there also