Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4896
Resolved
1099
Unresolved
3797
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
namita37
from Navi Mumbai, Maharashtra
Oct 27, 2021
Report
Copy

Dear SIr

I, Namita Pramanik, am 89 year old pensioner. Due to my old age I stay with my son at Navi Mumbai. I had my pension account[protected] with UBI Puratanbazar Kharagpur branch

After merging o[censored]BI bank with PNB I received a PNB cheque book containing 30 leaves vide serial nos. 736111 through 736130 for my pension account[protected] held with PNB (earlier UBI) of Puratanbazar, Kharagpur branch. I issued cheque no. 736111 dt. 05.10.2021 for Rs. 67, 000/- and deposited to my bank account with IDBI bank. The bank returned on the pretext of having insufficient money in account whereas the account had Rs.69, 650/-. Also PNB deducted cheque bounce charge of Rs.118/- and IDBI bank charged me 177\- for no fault of mine.

After lodging complaint with the Puratanbazar branch through email, did not get any response. Again I issued a cheque 736112 of 48000/- and deposited in IDBI bank in my own account. The cheque also bounced by bank for no apparent reason. Again PNB charged 118/- and IDBI charged 177/- for cheque bounce.

Please acknowledge my complaint and refund the amount deducted immediately. Also ensure that my next and subsequent cheques are not bounced.

I applied for ATM card with PNB twice but did not get ATM as well as no response from the PNB, Puratanbazar Kharagpur branch. Local PNB branch of khandeshwar, Navi Mumbai branch tried to call the Puratanbazar branch but no one responding call.

Please note, the bank has not provided me ATM card, Internet Banking facility, in spite of repeated application in UBI and PNB, also did not provide any mobile no. for sending SMS for positive pay system. So ensure that my next cheques are not bounced. I am a senior citizen of age 89years and these harassment from a reputed bank like PNB is not desirable, it puts lot of pressure on my health and mind.

now tell me how can I draw my money from bank who are bouncing cheques for no reason, did not provide me ATM card and did not provide me Internet banking.
Hope I het a response and issue is resolved asap, and all my cheque bounce charges (total 590/-, PNB charged total 236/- and IDBI charged 354/-) are paid back to me. Also the bank must pay me harassment charges of 50000/- as penalty.

Regards
Namita Pramanik
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kumar Saksham
    Oct 26, 2021
    Report
    Copy

    I have ordered an Introduction to Algorithms(Book) on 23 October 2021. But later I Canceled the order.

    Amazon initiated the refund on 24 October 2021 and it was expected to come on the same date (24 October 2021)

    Amazon gave me the reference id:[protected] but the PNB bank has still not credited my money.

    This is urgent please help me as soon as possible
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      duspas00
      from Amritsar, Punjab
      Oct 26, 2021
      Report
      Copy

      Address: queens road, amritsar (punjab)

      Hello
      Dushyant Passan Here,
      I raised a complaint for Rs.1350 amount for not credited to my account
      Account number :- [protected]
      Bank name :- Punjab National Bank
      Branch Name:- queens road, amritsar
      IFSC code:-PUNB0341100
      RRN :[protected]

      Please find the below attachment, and as soon as possible the amount should be credited to my account
      Refund Initiated at[protected] still yet not credited to my account
      I was visited to the Bank but they are denied for not having this type of transaction as well as when I am said that I have to issues charge disputes form they are denied to not having any such type of forms
      So request to you please credited to back my account.
      Thank you.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Krishnami
        from Sidhi, Madhya Pradesh
        Oct 26, 2021
        Report
        Copy

        Sir i order sony home theater from amazon on date 13 september but due to defected peace i return it to amazon and Amazon has refunded my money Rs8490 on 26th september but it still not comes into my pnb bank account plz give me my money
        This is the refund reference number
        SOWAOBF20000KSM4EHP6
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ajay262728
          Oct 26, 2021
          Report
          Copy

          Transaction fail ho gya lekin paisa wapas nhi aaya hai aur 55 din ho chuke hai customer service bhi koi reply nhi de rha
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rohit Piwalh
            Oct 26, 2021
            Report
            Copy

            Address: Kath mandi pnb bank

            Cdm machine Deposit money 13500 but not received my account
            I visited the bank complaint also above 15 days Even today he went to the bank, he did not take any action
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              from MADANPUR, West Bengal
              Oct 26, 2021
              Resolved
              Report
              Copy
              Resolved

              Dear sir, I ordered a book on Amazon on 6th October but due to some personal reason, I canceled it . They issued the refund on 8th October.

              They send me the refund reference on 15th October. The refund reference is
              # 74332741282128126336826.

              Still, the bank has not credited the refund to my account.

              I have attached two documents where you find product details, amazon refund reference mail, and refund details.
              Dec 10, 2021
              Complaint marked as Resolved 
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rahulranjan2411
                from New Delhi, Delhi
                Oct 26, 2021
                Report
                Copy

                Sir, I am customer of PNB Bank having Account Number-[protected].Sir, there was a refund from Amazon dated 2/10/2021 for Rs.496.75 but the refund is not reflected in my bank a/c till date. After making enquiry with Amazon I came to know that the refund was successful on part of Amazon on 2/10/2021 having(Reference number[protected].Sir, after visiting Pnb branch i came to know that there was no system with Pnb to track reference number. So, I request you to look into the matter at the earliest.

                Particulars of Transactions
                1. Party- Amazon.in
                2. Refund Amount- Rs 496.75
                3. Refund Date-2/10/2021
                4. Reference No. of Transaction[protected]
                5.A/c Number-[protected]
                6.Ifsc Code-PUNB0608300

                Thanking You
                Rahul Ranjan
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yashu Agarwal
                  from Powai, Maharashtra
                  Oct 25, 2021
                  Report
                  Copy

                  This to inform you that I placed the order of Pigeon Coffee Cup double of worth Rs 219 on 7th Oct 2021 and received it on 12th oct 2021 due to some issue I changed my mind and requested for refund. The other was successfully picked up from my place but the refund is not being reflected into my bank account. The refund reference number for this order is[protected]

                  Other details
                  Account name- Yashika Agarwal
                  Phone number - [protected]
                  Refund reference number[protected]
                  Order ID[protected]
                  Name of product- pigeon coffee cup double
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aby Pandey
                    Oct 25, 2021
                    Report
                    Copy

                    Address: Bhadurgarh

                    Today at 2.30 pm i deposited rs15000 in PNB bahadurgarh branc. I got the credited message but didn't received any in bank account after 10 mins i complain to the branch they say it will receive please wait. its 3 hours but i didnt get the money till now.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dipnita Sikder
                      from Kolkata, West Bengal
                      Oct 25, 2021
                      Report
                      Copy

                      I have returned an order I placed at Flipkart, return ID is[protected] After initiating the refund process around 13th the seller has credited the refund amount of 480 on 20th. But I have not received the amount. They have also provided me with the refund transaction ID for the bank, which is[protected]
                      Please look into the matter.
                      My bank is Punjab National Bank. I have faced such problems before but the bank was not able to help me.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Maruth Jain
                        Oct 25, 2021
                        Report
                        Copy

                        Address: Bank Branch Address : KGS Guest House, SBI Chouk Rewa Road, Maihar , 485771

                        Respected Sir/ma'am,

                        *On 2 October* a refund from amazon was initiated for me of rs 899/- under refund reference[protected] and it's still not credited to my PNB account [protected]

                        I am a college-going student and money matters a lot to me and its has been almost 20 days since my previous complaint and still, no fund or message has been given to me sir.

                        this was the msg from amazon :-

                        Hello,

                        This is to confirm that refund for amount 899.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                        Refund Reference #[protected]

                        Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                        Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                        For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

                        Thanks for choosing Amazon.in

                        Kindly help me sir
                        WITH REGARDS
                        MARUTH JAIN
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          aziz.abc
                          Oct 24, 2021
                          Report
                          Copy

                          Sir I successfully paid amount of Rs 1592, on 21/09/21 for purchasing some books from amazon online platform through my PNB debit card . But after that I canceled some ordered stuff due to some problem and supposed to get refund of amount Rs 1292 on 3rd October. But still now I didn’t get my refund in my account .
                          The amazon platform claimed that they had refund my amount on 5th October and as a proof they had provided me the Refund Reference No(RRN)-TRM559TG0000KTOT1EM4. Order no[protected]. I am attaching the e-mail as a reference with this application.
                          this is urgent please me as soon as possible.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amit Punetha
                            Oct 24, 2021
                            Report
                            Copy

                            Website: Amazon

                            Dear Sir/Mam, I have paid amount to Amazon for one my orders i.e. boat earphone, Releaxo women slipper and Flite men's sliders order I'd is mentioned below in photo, but that order I have not received when I said to Amazon as per my request they have cancelled the order and refunded the amount so as per Amazon they have initiated the payment and they have given refrence number as well. But still amount has been not created to my account, Further I have gone to bank and I also have connected with Amazon but they are not ready to help me I request you please help me, I am worrying about my amount wheather it will come or not.
                            Below are the details :
                            Order date : 11 September 2021
                            Reference number : Amount Rs.547 : SQBOVXTI0000KSNIYI6A
                            Reference number : Amount 124 : 300005412681254203297153
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tanmoy21
                              from Bardhaman, West Bengal
                              Oct 23, 2021
                              Report
                              Copy

                              Address: PNB Raghunathpur branch,district-purulia

                              I booked kolkata to jaipur flight on 21/09/21 from makemytrip website with booking id NF[protected] for dated 09/10/21.unfortunately the flight was cancelled by airlines.The refund amount of Rs.26321 has been processed with arn no.30006212921291161097178.It was scheduled to be credited in my account by 18/10/21.But till date no refund amount has been credited in my pnb account.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                ranjanrahul
                                from New Delhi, Delhi
                                Oct 22, 2021
                                Report
                                Copy

                                Sir, I am customer of PNB Bank having Account Number-[protected].Sir, there was a refund from Amazon dated 2/10/2021 for Rs.496.75 but the refund is not reflected in my bank a/c till date. After making enquiry with Amazon I came to know that the refund was successful on part of Amazon on 2/10/2021 having(Reference number[protected] and visiting pnb branch I came to know that there was no system with pnb to track Reference Number. So, kindly look into the matter.

                                Particulars of Transactions
                                1. Party- Amazon.in
                                2. Refund Amount- Rs 496.75
                                3. Refund Date-2/10/2021
                                4. Reference No. of Transaction[protected]

                                Sir I will share you the Screenshot received from Amazon.in.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rahit Sadhukhan
                                  Oct 21, 2021
                                  Report
                                  Copy

                                  Hello
                                  ROHAN BHAKTA Here,
                                  I raised a complaint for Rs.1999 amount for not credited to my account
                                  Account number :[protected]
                                  Branch Name:- Akaipur
                                  RRN :[protected]
                                  Please find the below attachment, and as soon as possible the amount should be credited to my account
                                  Refund Initiated at 1st of October 2021 still not credited to my account
                                  I was visited to the Bank but they are denied for not having this type of transaction as well as when I am said that I have to issues charge disputes form they are denied to not having any such type of forms
                                  So request to you please credited to back my account.
                                  Thank you.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nrastogi
                                    Oct 21, 2021
                                    Report
                                    Copy

                                    I did an order from Amazon on 25 sep 2021. Order no[protected]. And then I returned one item from this order that is KARWAN square platting / chrome case back cover with TPU, slim fit . Amazon initiated my refund on 28 September 2021 but till now it is not reflecting in my bank account . I contacted Amazon customer care . They said they have refunded my money ₹ 599 on 28 September 2021 . And the refund reference is TRLUC9WL0000KTOT0TPX.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jyoshna Suar
                                      Oct 20, 2021
                                      Report
                                      Copy

                                      I have not yet received any refund credited by Amazon with reference number_74332741282128197758163by 18th October and I didn't get the refund yet
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Oct 20, 2021
                                      Updated by Jyoshna Suar
                                      My issue was not solved
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        neetiwar0211
                                        Oct 20, 2021
                                        Report
                                        Copy

                                        Address: Bhilai Chhattisgarh

                                        HI Team,

                                        I purchased PNB metlife policy from agent Shreya Gupta. She fooled me by giving loan against policy. In first step she told me that if I take this policy (65000 premium) she will be able to provide loan of 15L from Bajaj finance. On 26th Apr I purchased that policy. I awaited for 4 months after that but no loan disbursement done. After some time she told me that there is some GST pendency on my loan and for that I need to take another insurance policy of 45000. Again I took policy of India first from the same agent. Finally after so many follow-ups, she told me that the loan can not be approved. Then I asked her to return back my money, and its been 2 months I am asking her this. Now she is again fooling me that you will get amount today, you will get tomorrow.

                                        Please help me in returning my hard earn money. If required I have all the chats to justify my complaint.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit