Dear sir
I, sharmistha bhattacharya, would like to inform you that during sept 10th,
(Oct 8th, 2015,) some fraudulent transactions have been made
And the amount have been debited from the savings bank account on various days without my knowledge and consent. For your information and knowledge, neither i received any phone calls from any body nor disclose to bank or debit card details to any person. Also, i never done any internet transactions so far.
I immediately blocked my debit card and informed the matter to cyber crime p. S. (Bidhannagar, north). They have acknowledged and issued a letter in this regard mentioning details of transactions fraudulently made from my savings bank account lying with pnb, heritage school branch.
I had visited several times to the branch and requested the manager for any
Feed back or action has been taken to refund the amount. But, regret to inform you that more than one and half year has been past, but till date no action has been taken so far by your branch.
Please find attach all the correspondence and documents submitted so far to branch
And various authority for your record and reference.
Your immediate action in this regard is highly appreciated.
Thanks & regar
Sharmistha bhattacharya
Mob no.[protected] /[protected]
*
Punjab National Bank [PNB] customer support has been notified about the posted complaint.