Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: May 5, 2026
Complaints 4898
Resolved
1100
Unresolved
3798
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vicky555
from Ludhiana, Punjab
May 4, 2017
Report
Copy

Address: Ludhiana, Punjab, 141008
Website: 18001802222

I called[protected]customer care PNB) today dated 04.05.2017 around 8pm through my other number [protected]. The purpose was to lodge a complaint about double debit of my account with recharge amount.

But PNB customer care representative (dont remember his name) talked to me in a very rude manner. It seems like i was talking to an illiterate person.

Please teach them to behave as they are working for a very reputed organisation.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    drshuaiga
    from Delhi, Delhi
    May 3, 2017
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: punjab national bank

    Respected sirj/mam
    i would like to inform you that i made a transaction of 10K from my account [protected] NAME SANDEEP SAHU ON 24.04.2017
    TO SBI account [protected] SURVI KUMARI via internet banking when i made transaction it showed me transaction successful but other party didn't receive that money
    i waited 24 hours but even after that when SBI account holder didn't receive that money i contacted to customer care and they register my complain, complain no. is M[protected].
    Now it's more than 7day's but still that 10K didnt credit back to my account
    i have contacted to pnb brance but they said they can't do anything regarding that i called several time to pnb customer care they are just asking me to wait...
    that is why i writing this email to you. respected sir/mam plz consider regarding my complain
    thank you...
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    My mother 85yrs old wanted to deliver her cheque book by post as she is unable to travel a long distance. Her pension ac no [protected].She authorised her sister in law to receive cheque book from Bank who residing near bank but the staff as we'll as BM denied to give her. Please solve the problem.
    Ajay Kumar, S/O Smt Vidya Devi
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tigin Thomas
      May 1, 2017
      Report
      Copy

      Address: 600056

      Dear sir i forgot my mobile banking user id my password is remember but i need to get my user id
      my name is Tigin thomas
      i am from (chennai) pin 600056
      branch punjab national bank kumananchavadi
      ac/ [protected]
      plz send my mobile banking user id in my email [protected]@gmail.com
      and my mobile no_[protected]
      i would be highly thank ful to you.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I completed the process for opening savings account in PNB branch Ramganj, Ajmer(305001) on DATE 03 / 04 /2017.
      but i still didn't get My account dairy, ATM and Net banking Kit.
      Plz no cash cut thanks alots sir ji so kindly request
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deepak16619
        from Mundi, Madhya Pradesh
        May 1, 2017
        Report
        Copy

        Address: Jabalpur, Madhya Pradesh
        Website: [email protected]

        I am not able to make transactions from from my pnb debit card through paytm account.
        When I try to enter the information, a new page opens which says that your atm card has been blocked due to repetitive entry of incorrect details. The screenshot of the same is shown below.
        So, I request you to give me the solution as soon as possible, so that I can make transactions from my paytm wallet.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr-Gajendra Kumar
          from Delhi, Delhi
          May 1, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110001

          Dear Sir,

          With due respect, this is to bring to your kind attention that My brother (Anand Kumar) holds a bank account [protected] with auto-sweep facility in Punjab National Bank Samthar (Jhansi) since 04/06/2016, that account has been credited by Rs 15000/- every month for his better livelihood through me.

          He did one transaction of Rs 2000.00 at 12:18:10 PM on 13/01/2017 from PNB ATM Samthar, after this transaction, on 13/01/2017, there are three fraudulent transactions with a sum of Rs 2000.00 at 15:37:08 PM, Rs 14968.00 at 15:42:58 PM and Rs 19986.00 at 15:45:44 PM respectively (see the attached transaction details) has been done from his bank account. As per his best of knowledge, he has not performed these transactions. He made the complaint of these transactions to Bank Officers PNB Samthar and they said don’t worry your account has an auto - sweep facility so this happened.

          On 14/03/2017, I visit Samthar and my brother shown all the mags, I meet to Branch Manager of PNB Samthar and blocked the ATM card ([protected]). The Branch Manager of PNB Samthar had identified these transactions done through net banking using a debit card. I told him, my brother, neither use smart phone nor internet. Even he did not share any information to another through any mode, Then BM advised don’t do any FIR now, let me first enquire and BM sent the attached application to [protected]@pnb.co.in for detailed information of transaction on 14/03/2017, Even I personally mailed the attached application to the CO, PNB, Jhansi. But, he/I did not receive any information from PNB officers yet.

          I got the information; several incidents happened like my brother with other customers in this branch.

          I request you to kindly take the necessary action and provide the required information of the transactions, otherwise I will file a case against the PNB Management into consumer forum.

          Thanks with regards

          Dr. Gajendra K. Vishwakarma
          Assistant Professor
          Department of Applied Mathematics
          Indian Institute of Technology (ISM) Dhanbad
          INDIA- 826004
          Mob. No: +91-[protected]
          E-mail: [protected]@rediffmail.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ritesh kushavah
            from Noida, Uttar Pradesh
            Apr 30, 2017
            Report
            Copy

            Address: 121004
            Website: www.consumercomplaints.in

            Dear sir
            last year i will pay my universty fee through online 42280 rs.that is great ammount for me, the date is 3/07/2016 that day this tansiction is proceed, and deduct the money by my account but not reach in my universty account, the account ther will be we transfer money that is SBI BRANCH of sonipat, murthal, i want this money very fast bcz this is my university fees, now have problem creat by my university pls resolve this problem immideatlty, have kindly request pls
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ajaykumud
              from Siliguri, West Bengal
              May 8, 2017
              Report
              Copy

              Address: Darbhanga, Bihar, 847101

              My mother 85yrs old wanted to deliver her cheque book by post as she is unable to travel a long distance. Her pension ac no [protected].She authorised her sister in law to receive cheque book from Bank who residing near bank but the staff as well as BM denied to give her. Please solve the problem and send her cheque book by post.
              Ajay Kumar, S/O Smt Vidya Devi
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              May 08, 2017
              Updated by ajaykumud
              Please deliver her Cheque book by post.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pujabajad
                from Mumbai, Maharashtra
                Apr 29, 2017
                Report
                Copy

                Address: 140403
                Website: www.pnbindia.in

                I have an education loan account at Punjab National Bank, Sector 26 Branch, Chandigarh and my father has a pension account in the same branch. I visited the branch thrice to fill ECS forms for regular deduction from my salary account. On the first occasion I was aghast to find out that the bank employees had absolutely no clue about how an ECS is processed and over the next two visits the officials were unable to process it after gave the filled applications because of an absolute lack of knowledge. This is after filling in the details twice and consulting the branch officials if the papers were in order. My account became irregular by three months and the Branch officials started calling my parents repeatedly and forcing them to pay.

                All this was manageable, its a small amount I have no problem paying it but today they deducted a substantial sum from my father's account without consulting us or any prior approvals, they have done this many number of times before. When I called and told the branch manager to reverse the transaction he threatened to get my father and me arrested. He also went on to tell me that he will contact my employer and make sure I am out of my job soon. I was shocked and a bit amused at their worldview. I feel so stuck and helpless with a national bank of the country being so callous and irresponsible with their service. I don't expect much from the PNB complaints redresal system and am unsure what my next step should be apart from making sure my account is regular! Its a serious case of criminal intimidation which will absolutely go unnoticed.

                I am sure a lot many other people must be going through a similar mess without vicing their concerns. I have lost all faith, these people can elbow our rights and get away with just about anything with the government turning a blind eye to a serious trampling of consumer rights and dignity.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Ac no. [protected]
                Mohmad khalid s/o ashfaque ahmad
                I want my customer id no.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amar Jeet Yadav
                  from Bansi, Uttar Pradesh
                  Apr 28, 2017
                  Report
                  Copy

                  Address: Allahabad, Uttar Pradesh, 211001

                  Dear sir/madam,
                  I, amar jeet yadav was paid with d-linking arrear rs.75244/- on 06 january 2017, in place of rs.106986/- (Appox.) my particulars are as below.
                  Name : amar jeet yadav
                  Pension : defence pension (Air force)
                  Rank : sergeant - diploma
                  Service : 20 years
                  Retired on : 31 july 2005
                  Ppo no :08/14/b/12439/2005
                  A/c no. :[protected]
                  Bank :punjab national bank

                  Calculation of arrear is as below —


                  D-linking arrear calculation

                  New basic (Rs.) old basic (Rs.) da % (6 months) arr. (Rs.)

                  [protected] jan 2006 to 30 june 2006 9858
                  [protected] july 2006 to 31 dec[protected].16
                  [protected] jan 2007 to 30 june[protected].49
                  [protected] july 2007 to 31 dec[protected].20
                  [protected] jan 2008 to 30 june[protected].96
                  [protected] july 2008 to 31 dec[protected].28
                  [protected] jan 2009 to 30 june[protected].76
                  [protected] july 2009 to 31 dec 2009 4145.28
                  [protected] jan 2010 to 30 june 2010 4406.40
                  [protected] july 2010 to 31 dec 2010 4732.80
                  [protected] jan 2011to 30 june 2011 4928.64
                  [protected] july 2011to 31 dec 2011 5157.12
                  [protected] jan 2012 to 30 june 2012 5385.60
                  [protected] july 2012 to 24 sept 2012 2619.72

                  Grand total 106986.41
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajthesuperking
                    from Haldwani, Uttarakhand
                    Apr 27, 2017
                    Report
                    Copy

                    My mother in law is a senior citizen and having a saving bank account in pnb babarala district sambhal up. She has applied for cheque book nearly one month back. The concerned bank employee sh radheyshyam gautam is demanding money (Bribe) for it. Many of the account holders have the same complaint. It is possible that cheque book has reached in d branch. It is also to inform you that unauthorisedly bank has declared thursday as weekly closing day while in other branches there is no weekly closing day.
                    It is also possible that the same person will be revangeful to my mother in law smt pushpa devi.
                    Urgent redressal of the grievance is required.
                    Dr anand bhardwaj
                    Joint director (Legal) uttarakhand
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jeetu 86
                      from Sangamner, Maharashtra
                      Apr 27, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110065

                      My credit card ([protected]) expired on 12/13 and i requested for deactivating my billing account and paid all principal dues with some lpsc (250/-) left. Pnb started charging lpsc on lpsc and didnt settled my bill even after several complaints and even deducted 1400/- from my linked savings ac but it didnt end here and lpsc was again being charged and now amount of 16000/- has been raised. Pls help in resolving my greivance as pnb is not entertaining my complaints
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nadeemsheikb45
                        from Kanpur, Uttar Pradesh
                        Apr 26, 2017
                        Report
                        Copy

                        Address: 248197

                        Dear sir
                        Mera account no [protected]
                        Hanfi feed store h jo ki mib kanwli road dehradun me h is bank me mera business palace pass h but mera ghar sahaspur me h isliye mjhe cash deposit krne selaqui branch me jana pdta h but yha k branch manager bad behave krte h meri request h aap manager sahab ko instruction de ki customer se baat kaisi ki jati h
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        I have to buy electronic things on loan by cibil is negative please check.
                        My mobile phone. [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Var Un Vurakaranam
                          from Hyderabad, Telangana
                          Apr 25, 2017
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh, 5000072

                          Gud eveng sir my name is varun. This is regarding that i recieved a cal through ivr in that cal regarding easy movies. They said we have movie tickets just enter our url and they said one url i have enter that url in that online payment site was opened in that two options their credit or debit i have selected debit card and another window opened and enter your card details like card number and cvv and pin am suppose tho enter and i have think twicely and come to know that its a fake website and i know we didn't share our card details and etc i have enterd card number only 4 digits that also wrong and in our system showing try again so i ignored it on that day only may be 11.30 pm i had recieved a message regarding account is debit with 20, 000... Am totally shocked i have call to your customer care and i registered a complaint on that... Kindly check and do needfull favour sir thanking you...
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anupmishra100
                            from Mumbai, Maharashtra
                            Apr 25, 2017
                            Report
                            Copy

                            Address: 400605

                            Enter crm service complain no-[protected].

                            Name-anup kumar mishra, my bank pnb, accout no-[protected], i send money to my mother bank-cbi, account no-[protected], ifsc code-cbin0281938, i send money by upi bhim app, sender (My-anup kumar mishra) upi no-[protected]@upi and reciever upi no (My mother-pushpa devi)- [protected]@upi, transaction id[protected], i send money, date-07/04/2017, amout - rs.9000, but amout credited to another account in sbi bank as name archna yadav but i dont know about archna yadav.
                            So sir please early to confirm me and reverse my money rs-9000,
                            I attached my all documents for verification,

                            Regards
                            Anup kumar mishra
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kanwarms
                              from Delhi, Delhi
                              Apr 25, 2017
                              Report
                              Copy

                              Address: 143001

                              1. I am having a saving account no: [protected], in which my pension is credited every month since sep 2006.

                              2.in-spite of repeated requests, the branch manager did not deduct the tds on my pension, saying that they have received instructions "not to deduct the tds" of pensioners who are receiving disability pension.

                              3. This was contrary to the "taxation" laws and statutory guidelines, and copy of the instructions on tds was requested, and the same was given to me.

                              4. The circular of your business division, new delhi dated 20 jan 2017, in fact clarifies and clearly states that the disability pension is not taxable, and to deduct the "tds" on on pension.

                              5. Since the tds has not been deducted, violating the statutory guidelines, now "what are my options?", as any tax now deposited will be credited under the head advance tax, and not under the head tds, as per the statutory guidelines.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Sir,
                              Today I got a fraud call from [protected] asking for ATM card details and threatened to block the account in case i don't share my details to him till 12PM.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                jaspreet susshane
                                from Karnal, Haryana
                                Apr 25, 2017
                                Report
                                Copy

                                Address: 140603

                                Hello sir/madam,

                                My name is jaspreet singh and i have account with you branch [protected] my phone number is [protected].

                                On[protected] i transfer rs.1400 from my above account to [protected] (Sbi) ifsc code ; sbin0018071. The ifsc code i enter is not this account so receiver not recieve the amount but amount decuted from my account and not refund till now. So please check what is the reason behind it as per my knowledge if ifsc code is wrong or not with account number then amount is refund but in my case its not happen please tell me the reason and solution of this problem.

                                I highly appeciate if possible from your hand then please do this.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                after submit this query i got call from this number [protected] and asked me for the query and after that ask my card number full details is this number reallated to your website ?
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  dip121
                                  from Delhi, Delhi
                                  Apr 24, 2017
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110043

                                  Dear sir/mam
                                  I am writing this mail due to careless staff of Punjab national bank and pnb agents in Najafgarh, new Delhi Chawla stand branch - 110043. The issue is that I have opened a Pradhan mantri saving account through authorised pnb agent (Jagdish Arora) the account has been opened and passbook has been issued too but I didn't received debit card due to carelessness of pnb agent or staff I really don't know but when I went to pnb bank they said the agent haven't passed the needful document and when I spoke to agent they said I have completed all the formalities. I wrote one of the mail to pnb mail id but I did not receive any of the particular solution against my problem. So please do the needful for me.
                                  Regards
                                  Dipesh Jaiswal
                                  Agent number - [protected]
                                  Account number - [protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    umasolomon82
                                    from Chennai, Tamil Nadu
                                    Apr 24, 2017
                                    Report
                                    Copy

                                    Address: Chennai, Tamil Nadu, 603203

                                    Dear sir,
                                    I am submit mobile no. Change application dated-05/10/2016 in my home branch. But i did not get any response. Sir my home branch address is pnb-branch office 156 l. C. Street, chennai -600001
                                    Account no.-[protected]
                                    Name - lakshmanan
                                    Ifsc-punb0361100
                                    Old no is - [protected] (Lost)
                                    New no is-[protected]
                                    Ir please take necessary action.
                                    Thank you.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mohitdhiman11
                                      from Roorkee, Uttarakhand
                                      Apr 23, 2017
                                      Report
                                      Copy

                                      Address: Meerut, Uttar Pradesh, 250404
                                      Website: www.pnb.com

                                      To
                                      branch manager
                                      p.n.b mawama (meerut) up

                                      sir
                                      meri aapse prarthna hae ki mere ATM kharab ho gaya hai so pls A/c no [protected] per emergency atm nikaalne ki kripaa karen!
                                      thankyou
                                      . respectfully
                                      . mohitdhiman
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Parveen Yogi
                                        from Rawatsar, Rajasthan
                                        Apr 22, 2017
                                        Report
                                        Copy

                                        Address: Hanumangarh, Rajasthan, 335524

                                        Dear pnb,

                                        Mene apni mother ke account me 27.11.2016 ko idbi bank se net banking se 4000/- transfer kiye the, to vo pesse abi tak na to mere account me credit hue or na my mother ke account me credit hue, plz sir my help me, my mother account number:- [protected], kaushaliya,

                                        Utr/ref. No. 161128i[protected]
                                        Amount 40000.00
                                        Date 2016/11/28

                                        Sending branch: ibkl0neft01
                                        Sending a/c no. [protected]
                                        Name: parveen kumar
                                        Benf. Branch:- punb0192400

                                        Benf a/c no. : [protected]
                                        Benf name :- kaushaliya
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Apr 22, 2017
                                        Updated by Parveen Yogi
                                        plz sir help me, me bhot presan hu kuch samaz nhi aa raha kya karu plz hel me
                                        Dear Sir,

                                        I am najmoddin kazi from osmanabad my account in PNB osmanabad i m very trouble from Punjab NATIONAL bank employees they are not accept 10 rupees note bundle on date 18/04/2017 and not response properly plz help for support and escalating to higher authority for this responsibility. ...

                                        Najmoddin Kazi
                                        M:[protected]
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit