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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 169

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R
ritesh kushavah
from Noida, Uttar Pradesh
Apr 30, 2017
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Address: 121004
Website: www.consumercomplaints.in

Dear sir
last year i will pay my universty fee through online 42280 rs.that is great ammount for me, the date is 3/07/2016 that day this tansiction is proceed, and deduct the money by my account but not reach in my universty account, the account ther will be we transfer money that is SBI BRANCH of sonipat, murthal, i want this money very fast bcz this is my university fees, now have problem creat by my university pls resolve this problem immideatlty, have kindly request pls
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    A
    ajaykumud
    from Siliguri, West Bengal
    May 8, 2017
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    Address: Darbhanga, Bihar, 847101

    My mother 85yrs old wanted to deliver her cheque book by post as she is unable to travel a long distance. Her pension ac no [protected].She authorised her sister in law to receive cheque book from Bank who residing near bank but the staff as well as BM denied to give her. Please solve the problem and send her cheque book by post.
    Ajay Kumar, S/O Smt Vidya Devi
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    May 08, 2017
    Updated by ajaykumud
    Please deliver her Cheque book by post.
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      P
      pujabajad
      from Mumbai, Maharashtra
      Apr 29, 2017
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      Address: 140403
      Website: www.pnbindia.in

      I have an education loan account at Punjab National Bank, Sector 26 Branch, Chandigarh and my father has a pension account in the same branch. I visited the branch thrice to fill ECS forms for regular deduction from my salary account. On the first occasion I was aghast to find out that the bank employees had absolutely no clue about how an ECS is processed and over the next two visits the officials were unable to process it after gave the filled applications because of an absolute lack of knowledge. This is after filling in the details twice and consulting the branch officials if the papers were in order. My account became irregular by three months and the Branch officials started calling my parents repeatedly and forcing them to pay.

      All this was manageable, its a small amount I have no problem paying it but today they deducted a substantial sum from my father's account without consulting us or any prior approvals, they have done this many number of times before. When I called and told the branch manager to reverse the transaction he threatened to get my father and me arrested. He also went on to tell me that he will contact my employer and make sure I am out of my job soon. I was shocked and a bit amused at their worldview. I feel so stuck and helpless with a national bank of the country being so callous and irresponsible with their service. I don't expect much from the PNB complaints redresal system and am unsure what my next step should be apart from making sure my account is regular! Its a serious case of criminal intimidation which will absolutely go unnoticed.

      I am sure a lot many other people must be going through a similar mess without vicing their concerns. I have lost all faith, these people can elbow our rights and get away with just about anything with the government turning a blind eye to a serious trampling of consumer rights and dignity.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Ac no. [protected]
      Mohmad khalid s/o ashfaque ahmad
      I want my customer id no.
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        A
        Amar Jeet Yadav
        from Bansi, Uttar Pradesh
        Apr 28, 2017
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        Address: Allahabad, Uttar Pradesh, 211001

        Dear sir/madam,
        I, amar jeet yadav was paid with d-linking arrear rs.75244/- on 06 january 2017, in place of rs.106986/- (Appox.) my particulars are as below.
        Name : amar jeet yadav
        Pension : defence pension (Air force)
        Rank : sergeant - diploma
        Service : 20 years
        Retired on : 31 july 2005
        Ppo no :08/14/b/12439/2005
        A/c no. :[protected]
        Bank :punjab national bank

        Calculation of arrear is as below —


        D-linking arrear calculation

        New basic (Rs.) old basic (Rs.) da % (6 months) arr. (Rs.)

        [protected] jan 2006 to 30 june 2006 9858
        [protected] july 2006 to 31 dec[protected].16
        [protected] jan 2007 to 30 june[protected].49
        [protected] july 2007 to 31 dec[protected].20
        [protected] jan 2008 to 30 june[protected].96
        [protected] july 2008 to 31 dec[protected].28
        [protected] jan 2009 to 30 june[protected].76
        [protected] july 2009 to 31 dec 2009 4145.28
        [protected] jan 2010 to 30 june 2010 4406.40
        [protected] july 2010 to 31 dec 2010 4732.80
        [protected] jan 2011to 30 june 2011 4928.64
        [protected] july 2011to 31 dec 2011 5157.12
        [protected] jan 2012 to 30 june 2012 5385.60
        [protected] july 2012 to 24 sept 2012 2619.72

        Grand total 106986.41
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          R
          Rajthesuperking
          from Haldwani, Uttarakhand
          Apr 27, 2017
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          My mother in law is a senior citizen and having a saving bank account in pnb babarala district sambhal up. She has applied for cheque book nearly one month back. The concerned bank employee sh radheyshyam gautam is demanding money (Bribe) for it. Many of the account holders have the same complaint. It is possible that cheque book has reached in d branch. It is also to inform you that unauthorisedly bank has declared thursday as weekly closing day while in other branches there is no weekly closing day.
          It is also possible that the same person will be revangeful to my mother in law smt pushpa devi.
          Urgent redressal of the grievance is required.
          Dr anand bhardwaj
          Joint director (Legal) uttarakhand
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            J
            Jeetu 86
            from Sangamner, Maharashtra
            Apr 27, 2017
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            Address: New Delhi, Delhi, 110065

            My credit card ([protected]) expired on 12/13 and i requested for deactivating my billing account and paid all principal dues with some lpsc (250/-) left. Pnb started charging lpsc on lpsc and didnt settled my bill even after several complaints and even deducted 1400/- from my linked savings ac but it didnt end here and lpsc was again being charged and now amount of 16000/- has been raised. Pls help in resolving my greivance as pnb is not entertaining my complaints
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              N
              nadeemsheikb45
              from Kanpur, Uttar Pradesh
              Apr 26, 2017
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              Address: 248197

              Dear sir
              Mera account no [protected]
              Hanfi feed store h jo ki mib kanwli road dehradun me h is bank me mera business palace pass h but mera ghar sahaspur me h isliye mjhe cash deposit krne selaqui branch me jana pdta h but yha k branch manager bad behave krte h meri request h aap manager sahab ko instruction de ki customer se baat kaisi ki jati h
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              I have to buy electronic things on loan by cibil is negative please check.
              My mobile phone. [protected]
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                V
                Var Un Vurakaranam
                from Hyderabad, Telangana
                Apr 25, 2017
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                Address: Hyderabad, Andhra Pradesh, 5000072

                Gud eveng sir my name is varun. This is regarding that i recieved a cal through ivr in that cal regarding easy movies. They said we have movie tickets just enter our url and they said one url i have enter that url in that online payment site was opened in that two options their credit or debit i have selected debit card and another window opened and enter your card details like card number and cvv and pin am suppose tho enter and i have think twicely and come to know that its a fake website and i know we didn't share our card details and etc i have enterd card number only 4 digits that also wrong and in our system showing try again so i ignored it on that day only may be 11.30 pm i had recieved a message regarding account is debit with 20, 000... Am totally shocked i have call to your customer care and i registered a complaint on that... Kindly check and do needfull favour sir thanking you...
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  anupmishra100
                  from Mumbai, Maharashtra
                  Apr 25, 2017
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                  Address: 400605

                  Enter crm service complain no-[protected].

                  Name-anup kumar mishra, my bank pnb, accout no-[protected], i send money to my mother bank-cbi, account no-[protected], ifsc code-cbin0281938, i send money by upi bhim app, sender (My-anup kumar mishra) upi no-[protected]@upi and reciever upi no (My mother-pushpa devi)- [protected]@upi, transaction id[protected], i send money, date-07/04/2017, amout - rs.9000, but amout credited to another account in sbi bank as name archna yadav but i dont know about archna yadav.
                  So sir please early to confirm me and reverse my money rs-9000,
                  I attached my all documents for verification,

                  Regards
                  Anup kumar mishra
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    K
                    kanwarms
                    from Delhi, Delhi
                    Apr 25, 2017
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                    Address: 143001

                    1. I am having a saving account no: [protected], in which my pension is credited every month since sep 2006.

                    2.in-spite of repeated requests, the branch manager did not deduct the tds on my pension, saying that they have received instructions "not to deduct the tds" of pensioners who are receiving disability pension.

                    3. This was contrary to the "taxation" laws and statutory guidelines, and copy of the instructions on tds was requested, and the same was given to me.

                    4. The circular of your business division, new delhi dated 20 jan 2017, in fact clarifies and clearly states that the disability pension is not taxable, and to deduct the "tds" on on pension.

                    5. Since the tds has not been deducted, violating the statutory guidelines, now "what are my options?", as any tax now deposited will be credited under the head advance tax, and not under the head tds, as per the statutory guidelines.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Sir,
                    Today I got a fraud call from [protected] asking for ATM card details and threatened to block the account in case i don't share my details to him till 12PM.
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                      J
                      jaspreet susshane
                      from Karnal, Haryana
                      Apr 25, 2017
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                      Address: 140603

                      Hello sir/madam,

                      My name is jaspreet singh and i have account with you branch [protected] my phone number is [protected].

                      On[protected] i transfer rs.1400 from my above account to [protected] (Sbi) ifsc code ; sbin0018071. The ifsc code i enter is not this account so receiver not recieve the amount but amount decuted from my account and not refund till now. So please check what is the reason behind it as per my knowledge if ifsc code is wrong or not with account number then amount is refund but in my case its not happen please tell me the reason and solution of this problem.

                      I highly appeciate if possible from your hand then please do this.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      after submit this query i got call from this number [protected] and asked me for the query and after that ask my card number full details is this number reallated to your website ?
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                        dip121
                        from Delhi, Delhi
                        Apr 24, 2017
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                        Address: New Delhi, Delhi, 110043

                        Dear sir/mam
                        I am writing this mail due to careless staff of Punjab national bank and pnb agents in Najafgarh, new Delhi Chawla stand branch - 110043. The issue is that I have opened a Pradhan mantri saving account through authorised pnb agent (Jagdish Arora) the account has been opened and passbook has been issued too but I didn't received debit card due to carelessness of pnb agent or staff I really don't know but when I went to pnb bank they said the agent haven't passed the needful document and when I spoke to agent they said I have completed all the formalities. I wrote one of the mail to pnb mail id but I did not receive any of the particular solution against my problem. So please do the needful for me.
                        Regards
                        Dipesh Jaiswal
                        Agent number - [protected]
                        Account number - [protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          U
                          umasolomon82
                          from Chennai, Tamil Nadu
                          Apr 24, 2017
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                          Address: Chennai, Tamil Nadu, 603203

                          Dear sir,
                          I am submit mobile no. Change application dated-05/10/2016 in my home branch. But i did not get any response. Sir my home branch address is pnb-branch office 156 l. C. Street, chennai -600001
                          Account no.-[protected]
                          Name - lakshmanan
                          Ifsc-punb0361100
                          Old no is - [protected] (Lost)
                          New no is-[protected]
                          Ir please take necessary action.
                          Thank you.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            mohitdhiman11
                            from Roorkee, Uttarakhand
                            Apr 23, 2017
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                            Address: Meerut, Uttar Pradesh, 250404
                            Website: www.pnb.com

                            To
                            branch manager
                            p.n.b mawama (meerut) up

                            sir
                            meri aapse prarthna hae ki mere ATM kharab ho gaya hai so pls A/c no [protected] per emergency atm nikaalne ki kripaa karen!
                            thankyou
                            . respectfully
                            . mohitdhiman
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Parveen Yogi
                              from Rawatsar, Rajasthan
                              Apr 22, 2017
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                              Address: Hanumangarh, Rajasthan, 335524

                              Dear pnb,

                              Mene apni mother ke account me 27.11.2016 ko idbi bank se net banking se 4000/- transfer kiye the, to vo pesse abi tak na to mere account me credit hue or na my mother ke account me credit hue, plz sir my help me, my mother account number:- [protected], kaushaliya,

                              Utr/ref. No. 161128i[protected]
                              Amount 40000.00
                              Date 2016/11/28

                              Sending branch: ibkl0neft01
                              Sending a/c no. [protected]
                              Name: parveen kumar
                              Benf. Branch:- punb0192400

                              Benf a/c no. : [protected]
                              Benf name :- kaushaliya
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Apr 22, 2017
                              Updated by Parveen Yogi
                              plz sir help me, me bhot presan hu kuch samaz nhi aa raha kya karu plz hel me
                              Dear Sir,

                              I am najmoddin kazi from osmanabad my account in PNB osmanabad i m very trouble from Punjab NATIONAL bank employees they are not accept 10 rupees note bundle on date 18/04/2017 and not response properly plz help for support and escalating to higher authority for this responsibility. ...

                              Najmoddin Kazi
                              M:[protected]
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                                R
                                racer ud
                                from Pune, Maharashtra
                                Apr 21, 2017
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                                Address: Bhopal, Madhya Pradesh, 462030
                                Website: PNB Bank Manager

                                My mom visited multiple time regarding education loan but "mr. K. K prabhakar" manager at branch bairagarh bhopal m. P

                                Persecute her. And simply deny to provide any details. Regardless he is free in his time the way he told to my parent is why

                                You come again and again i dont have time to look into the issue.
                                I hope you will take adequate action against him.
                                Otherwise no means to have any account in such a bank which can not even treat there customer wisely.
                                I hope to take effective action against him so next time he thinks before speaking to customers.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Apr 18, 2017
                                Avinash Kumar Amul's response
                                Sir please unblock my ATM
                                Hello sir myself Avinash kumar having a problem with my atm card, my brother has given the wrong pin number in three attempts thats why my atm card is block and show transaction declined by the bank please activate my atm card.

                                card no :- [protected]
                                bank :- PNB noawan bihar
                                Name :- Avinash kumar
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                                  R
                                  Rahulrh
                                  from Pune, Maharashtra
                                  Apr 21, 2017
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                                  Address: Thane, Maharashtra, 421202

                                  Respected sir/madam,

                                  Myself rahul r hiremath is using pnb credit card 4197 8915 xxxx 4005. On 2nd april 2017 i used the card to make a payment of rs.40, 000.00 towards the payment to club jiva, for which i got the receipt also. I checked my unbilled transition on 6.04.2017 it was showing 2 debits of rs. 40, 000.00 towards club jiva on 2nd april 2017, whereas i have made only one transaction of rs. 40, 000.00 on that day. When i checked my profile summary on 4th april 2017, it was showing current outstanding of rs. 49096.27 only and the last transaction detail it was showing as rs. 40, 000.00 on 2nd april 2017 at 13.47.49 p. M, which i made payment towards the club jiva.

                                  When i saw unbilled transition on 06.04.2017, it is showing two (2) debits of rs. 40, 000.00 each on 2nd april 2017 to club jiva.

                                  I have communicated then that i have made only one transaction of rs. 40, 000.00 on 2nd april 2017. And my card credit limit is only rs. 50, 000.00, so how it is possible to make payment above my current limit.

                                  Since 5th april 2017 i was in contact with pnb credit card department and for rectifying the same but i was no done from their side and on 10th april they generated my bill with two debit of rs. 40, 000.00 the total outstanding of rs. 90, 220.28 it includes rs.1124.02 towards overdrawn limit charges.

                                  I have raised following complaints with pnb credit card

                                  1. The excess amount paid to club jiva is the mistake from pnb credit card (For one transition the bill was showing twice debits)
                                  2. My transition limit is only rs. 50, 000.00 but you have made payment almost the double (Rs. 40, 000.00 extra) the limit.
                                  3. As per my bill dated 8th april 2017 the outstanding is rs. 90, 220.28 instead of rs. 49, 096.27 because of excess payment from you.


                                  I have made several calls to call centere and wrote several e-mails to pnb credit card department but till today i have not received any proper communication form them.

                                  The excess payment maid and the charges they add (Overdrawn limit charges) is reflection in my bill it will effect my cibil also and reduce my cibil report


                                  Please rectify the same at the earliest.

                                  Thank you
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Apr 13, 2017
                                  Ar b's response
                                  Charges distribute
                                  Mera Amazon ka taraf sa ek refund aana wala tha but wo mera account ma show nahi kar Raha hai to Amazon ka taraf sa ek reference number Mila hai[protected] mera refund 1 April Ko he initiate ho gya tha but mera account ma show nhi kar Raha hai Panjab national bank sa request hai ki wo mere problem solved karna ka lya try kra ..
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                                    D
                                    dilip1993
                                    from New Delhi, Delhi
                                    Apr 20, 2017
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                                    Address: Patna, Bihar, 226019

                                    Sir,
                                    I am Janardhan Rai my A/c No. in PNB in Patna main branch [protected]. my army no is 14602632X my PPO No. is S/053766 I am X-hav ACP-1 and retired on 31-Jan-2013 form Army.
                                    I have issue regarding my one rank one pension (ROP) Benefit and 7th pay commission arrears as these benefits are given to me by my Unit but still they are not credited to my A/c.
                                    please do needful and kindly resolve these issues as soon as possible.

                                    Your customer
                                    Janardan Rai
                                    A/c No. [protected]
                                    Army No. 14602632
                                    Mobile No. [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      M.J. Madhale
                                      from Gurgaon, Haryana
                                      Apr 20, 2017
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                                      Address: 416001
                                      Website: [email protected]

                                      I Mr.Uday Janardhan Kamble of Gadmudshingi Tal karveer, Dist Kolhapur Applied for loan to yours kolhapur branch, as such bank has sponsore the proposal on 22/6/2016. On the basis of the sponsore letter the district industrial center(DIC), has sanctioned seed money (Loan) for Rs 3, 70, 000/- by registerd mortgage of our land.For that and for the documents I have expend near about Rs 25, 000/- The bank sanctioned loan under there sanction order no Nil Dated 09/08/2016.3 to 4 times I met your Kolhapur Br.Manager for releaseing the loan but he is not responding me saying that i will not release the loan and return the proposal to DIC.
                                      I m belonges to sc/st community and wanted to start my own manufacturing factory of Plastic water tanks.But The Manager is harrashing me.
                                      For your loan I have Given to suitable guarntors securing your loan by 200% I enquired that it is not necessary to give guarantors for the loan of Rs 19 lacs eventhough i have given 2 suitable Guarantors
                                      So I request your honour to please look in to the matter personally and instruct the Manager of kolhapur branch to release the loan at the earliest.
                                      Thanking You Sir..
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      I am not able to log on to PNB netbanking from last 2 day, getting "You cannot logon at this time. Please contact the bank for further information" popup.
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                                        Sonu walmik
                                        from Nagpur, Maharashtra
                                        Apr 18, 2017
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                                        Address: Nagpur, Maharashtra

                                        Sir i am ajay walmik having saving account in pnb bank midc hingna road nagpur branch. Account no. [protected].
                                        Employee of midc branch specially hall prabhari behave like gunda. He always chewing tobacco and talk in indecent manner. And short tember person. Hope atleast your employee learn from axis or icici bank employee that how to behave with customer and stop behaving like pan supari bechanewala. Stop chewing tobacco gutkha in working.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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