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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026
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Punjab National Bank [PNB] reviews & complaints page 170

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R
Rahulrh
from Pune, Maharashtra
Apr 21, 2017
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Address: Thane, Maharashtra, 421202

Respected sir/madam,

Myself rahul r hiremath is using pnb credit card 4197 8915 xxxx 4005. On 2nd april 2017 i used the card to make a payment of rs.40, 000.00 towards the payment to club jiva, for which i got the receipt also. I checked my unbilled transition on 6.04.2017 it was showing 2 debits of rs. 40, 000.00 towards club jiva on 2nd april 2017, whereas i have made only one transaction of rs. 40, 000.00 on that day. When i checked my profile summary on 4th april 2017, it was showing current outstanding of rs. 49096.27 only and the last transaction detail it was showing as rs. 40, 000.00 on 2nd april 2017 at 13.47.49 p. M, which i made payment towards the club jiva.

When i saw unbilled transition on 06.04.2017, it is showing two (2) debits of rs. 40, 000.00 each on 2nd april 2017 to club jiva.

I have communicated then that i have made only one transaction of rs. 40, 000.00 on 2nd april 2017. And my card credit limit is only rs. 50, 000.00, so how it is possible to make payment above my current limit.

Since 5th april 2017 i was in contact with pnb credit card department and for rectifying the same but i was no done from their side and on 10th april they generated my bill with two debit of rs. 40, 000.00 the total outstanding of rs. 90, 220.28 it includes rs.1124.02 towards overdrawn limit charges.

I have raised following complaints with pnb credit card

1. The excess amount paid to club jiva is the mistake from pnb credit card (For one transition the bill was showing twice debits)
2. My transition limit is only rs. 50, 000.00 but you have made payment almost the double (Rs. 40, 000.00 extra) the limit.
3. As per my bill dated 8th april 2017 the outstanding is rs. 90, 220.28 instead of rs. 49, 096.27 because of excess payment from you.


I have made several calls to call centere and wrote several e-mails to pnb credit card department but till today i have not received any proper communication form them.

The excess payment maid and the charges they add (Overdrawn limit charges) is reflection in my bill it will effect my cibil also and reduce my cibil report


Please rectify the same at the earliest.

Thank you
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Apr 13, 2017
Ar b's response
Charges distribute
Mera Amazon ka taraf sa ek refund aana wala tha but wo mera account ma show nahi kar Raha hai to Amazon ka taraf sa ek reference number Mila hai[protected] mera refund 1 April Ko he initiate ho gya tha but mera account ma show nhi kar Raha hai Panjab national bank sa request hai ki wo mere problem solved karna ka lya try kra ..
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    D
    dilip1993
    from New Delhi, Delhi
    Apr 20, 2017
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    Address: Patna, Bihar, 226019

    Sir,
    I am Janardhan Rai my A/c No. in PNB in Patna main branch [protected]. my army no is 14602632X my PPO No. is S/053766 I am X-hav ACP-1 and retired on 31-Jan-2013 form Army.
    I have issue regarding my one rank one pension (ROP) Benefit and 7th pay commission arrears as these benefits are given to me by my Unit but still they are not credited to my A/c.
    please do needful and kindly resolve these issues as soon as possible.

    Your customer
    Janardan Rai
    A/c No. [protected]
    Army No. 14602632
    Mobile No. [protected]
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      M
      M.J. Madhale
      from Gurgaon, Haryana
      Apr 20, 2017
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      Address: 416001
      Website: [email protected]

      I Mr.Uday Janardhan Kamble of Gadmudshingi Tal karveer, Dist Kolhapur Applied for loan to yours kolhapur branch, as such bank has sponsore the proposal on 22/6/2016. On the basis of the sponsore letter the district industrial center(DIC), has sanctioned seed money (Loan) for Rs 3, 70, 000/- by registerd mortgage of our land.For that and for the documents I have expend near about Rs 25, 000/- The bank sanctioned loan under there sanction order no Nil Dated 09/08/2016.3 to 4 times I met your Kolhapur Br.Manager for releaseing the loan but he is not responding me saying that i will not release the loan and return the proposal to DIC.
      I m belonges to sc/st community and wanted to start my own manufacturing factory of Plastic water tanks.But The Manager is harrashing me.
      For your loan I have Given to suitable guarntors securing your loan by 200% I enquired that it is not necessary to give guarantors for the loan of Rs 19 lacs eventhough i have given 2 suitable Guarantors
      So I request your honour to please look in to the matter personally and instruct the Manager of kolhapur branch to release the loan at the earliest.
      Thanking You Sir..
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I am not able to log on to PNB netbanking from last 2 day, getting "You cannot logon at this time. Please contact the bank for further information" popup.
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        S
        Sonu walmik
        from Nagpur, Maharashtra
        Apr 18, 2017
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        Address: Nagpur, Maharashtra

        Sir i am ajay walmik having saving account in pnb bank midc hingna road nagpur branch. Account no. [protected].
        Employee of midc branch specially hall prabhari behave like gunda. He always chewing tobacco and talk in indecent manner. And short tember person. Hope atleast your employee learn from axis or icici bank employee that how to behave with customer and stop behaving like pan supari bechanewala. Stop chewing tobacco gutkha in working.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          A
          Anil Ginoria
          from Lucknow, Uttar Pradesh
          Apr 17, 2017
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          Address: Nagaur, Rajasthan, 341303

          My account no.[protected] Ifsc Code.PUNB0354500.Sms received on 03/04/2017 but till date i had not received cheque book & bank officals are not corporating.so, plz arrange the cheque book as soon as possible.An early action in this matter is highly appreciable.My mobile No.[protected] so, plz contact me for any further enquiry & arrange cheque book as soon as possible.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            suvra7742
            from Baghdogra, West Bengal
            Apr 16, 2017
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            Address: Kolkata, West Bengal

            I have my mobile number printed in my passbook as well as my home landphone number. Today I tried to create user id & password foe internet banking but the system says my mobile number is not registered with the bank. I have not mentioned my Account or Mobile # for security reasons. Please inform if you require so and please get my mobile # registered as soon as possible.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Recently i withdraw cash by atm(pnb sunhi branch), transaction declined shown in slip but amount deduct in my account.you are requisted to check the status .ac.no.[protected]
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              G
              geet Choudhary
              from Basti, Uttar Pradesh
              Apr 16, 2017
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              Address: Kurukshetra, Haryana, 136118

              Sir, my father had taken a loan from pnb bank on farming land.In july 2016 bank manager said to my father that if you sign some paper your interest would become less on loan as my father is illiterate he signed it.But the paper is crop insurance scheme which doesn't benefit us as "gardauri" of land is not in our name and even if our crop is damaged the compensation would go to someone else.Bank manager mislead my father for taking crop insurance.We even contacted bank manager but he don't listen.

              We want that this crop insurance scheme should be withdrawn from our loan account and our approximate rs 3000 should be refunded in our loan account.

              Loan Account no-[protected]
              Name-Raj Kumar
              Branch- jyotisar kurukshetra haryana
              Pin code-136118
              Mobile no-[protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                Priyanka Kshatriya
                from Muzaffarpur, Bihar
                Apr 15, 2017
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                Address: 324008

                I have a student account in Punjab national bank bearing account number [protected] in the branch kota nagar nigam kota rajasthan – 324001 .having branch ifsc code PUNB0414800.In the account I credited 1000 Rs/- on 10/12/2013 .This date is the opening date of my account and first day I credited 1000 Rs/- in my account .When I opened this account I never demanded for sms alert nor this facility is being provided by bank. But from 10/12/2013 to 04/08/2015 an amount of 101.1 Rs/-on account of SMS alert have been debited from my account which is irregular and I request you to direct the Branch Manager to stop the debit in future and irregular debit of Rs. 101.1/- which has been already debited from 10/12/2013 to 04/08/2015 may be refund at the earliest. And then an action is also taken for my complaint and my debited balance has been refunded to me. After this action I again credited my account by Rs 200./- on 02/12/2016 .But when I check the mini statement of my account on 24/03/2015 I was extremely shocked because again sms alerting charges are debited from my account and in my account the balance is showing Rs.982.2/- .The total amount I credited in my account is RS.1200/-.but the bank again debited the sms alerting charges from my account .Instead of giving interest they debited the irregular amount from account.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  À
                  भ्रष्टाचार मिटावन बाबू
                  from Patna, Bihar
                  Apr 15, 2017
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                  Address: 800016

                  विगत दो-तीन वर्षों से लगातार मध्य बिहार ग्रामीण बैंक, पटना
                  में
                  कई गैर कानूनी कार्य किये गए ।
                  यह उच्च स्तरीय जाँच का विषय है ।

                  इनमें से एक यह भी है कि व्यक्तिगत लाभ के लिए बैंक अपने खाताधारियों से जबरदस्ती बीमा कराता है ।

                  पत्र का संदर्भ लें:--
                  पीड़ित खाताधारी जबरदस्ती किये गए बीमा के रकम को लौटाने का आग्रह करता है,

                  फिर शाखा प्रबंधक अपने क्षेत्रीय अधिकारी से आगे क्या करना है इसका आदेश मांगता है ।

                  पत्र में इसके उदाहरण देख लें :-

                  साथ ही यह भी देख लें कि इसके लिए कोर्ट कितना सख्त है ।
                  .
                  .
                  .
                  .
                  .
                  पार्टी कोर्ट जा रहा है...
                  .
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  High officials of PNB must take strong action to the officers concerned.
                  Please sir reslove my problem . My cash debited from atm but it cannot received by me . ON 27 march 2017 it all happened .I also complaint on pnb branch . They had gave 7 working days time .after all this days . They don't slove our problem. Please help me
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                    R
                    ronit khandelwal
                    Apr 14, 2017
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                    Website: www.paytm.com

                    Sir, my self shobhit khandelwal residing at 3/91, paras ram nagar, dher ka balaji, sikar road, jaipur having s. B. A/c. No. [protected] with punjab national bank br. Dher ka balaji, teen dukan, sikar road, jaipur. On 26.12.2016 rs.2100/-debited by bank towards txn. Id.[protected] against online transation with paytm.com order id:[protected] and the said transaction could not complete due to system error at the end of paytm and informed thru mail, the said amount will be credited to my sb a/c with pnb. Even laps of 90days span, neither paytm refunded me the above said amount as confirmed by them nor pnb is accepting my complaint for the reversal of the amount debited by them. You are sincerely requested to look into the matter and please do the needful in this regards to for the reversal of wrong debit by concern branch of pnb. I will be really very much thankful. As in this case neither online payment walet i. E. Paytm.com and pnb both are responding properly nor getting refund of the amount wrongly debited to my saving account. Your early action in this regard will be highly appreciated.
                    Thanks and regads,
                    Shobhit khandelwal
                    (Cell no.+91-[protected])
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Apr 14, 2017
                    Updated by ronit khandelwal
                    Sir, my self Shobhit khandelwal residing at 3/91, paras ram nagar, dher ka balaji, sikar road, jaipur having S.B.A/C.No. [protected] with punjab national bank Br.Dher ka balaji, teen dukan, sikar road, jaipur. On 26.12.2016 Rs.2100/-debited by bank towards Txn.Id.[protected] against online transation with paytm.com ORDER ID:[protected] and the said transaction could not complete due to system error at the end of paytm and informed thru mail, the said amount will be credited to my SB a/c with PNB. Even laps of 90days span, neither paytm refunded me the above said amount as confirmed by them nor PNB is accepting my complaint for the reversal of the amount debited by them.You are sincerely requested to look into the matter and please do the needful in this regards to for the reversal of wrong debit by concern branch of PNB.I will be really very much thankful. As in this case neither online payment walet i.e.paytm.com and PNB both are responding properly nor getting refund of the amount wrongly debited to my saving account.Your early action in this regard will be highly appreciated.
                    Thanks and regads,
                    SHOBHIT KHANDELWAL
                    (cell no.+91-[protected])
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                      J
                      Jyothi Nagesan
                      from Delhi, Delhi
                      Apr 14, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500028
                      Website: bank

                      My mother K.Rajyalakshmi has a pension account at the Punjab National Bank-2nd Lancer Branch at Nanal Nagar, Mehdipatnam-Hyderabad
                      We live away from Hyderabad in a different city and I am trying to call the Bank Branch for the past 14 days but either only an attender answers the phone and puts us off or no one takes the call.
                      Nationalized banks have a big responsibility to attend to the customers as it is OUR money that is with them and they make this to be a favour to US only.We are not taking favors from them but instead their jobs are due to us customers.
                      The telephone nos of the bank branch are :
                      [protected]
                      [protected]
                      This needs to be pulled up by the bank authorities.
                      Yesterday I even sent a mail to them as no one was attending to the telephone for days on end.
                      This is serious and needs to be put into place.
                      Dr.Jyothi M
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        5
                        51341ritu
                        from Delhi, Delhi
                        Apr 14, 2017
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                        Address: East Champaran, Bihar, 845401

                        Iob motihari branch is maintaining an account with pnb currency chest motihari/pin 845401
                        Chest do not accept soiled notes&reject them without any valid reason. I was shocked to hear from mr das, one of the employee from the chest while rejecting the notes"ham nhi rkhnege notes, customers me chala lena"

                        Sharing my worst experience of cash remittance
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Apr 14, 2017
                        Updated by 51341ritu
                        I was told by The Manager of PNB currency chest branch(Motihari, PIN 845401)to take prior permission from him and get him informed telephonic before cash remittance every time 2 to 3 hours before remittance.Whether these employees are following RBI guidelines?
                        Sharing my worst experience of cash remittance.

                        -employee
                        Indian overseas bank
                        (Motihari)
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                          B
                          from Gurgaon, Haryana
                          Apr 13, 2017
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                          Address: Jhajjar, Haryana, 124146
                          Website: [email protected]

                          Hi Team,

                          This is inform you that processed NEFT from my acc no. [protected] of amount Rs 5, 000 in account no.[protected] with IFSC code - ICIC0000021 to aditya khatri but by mistaken i am mentioned the incorrect name there in name column.

                          So, the problem is that the the amount is debit from my acc and benificary is still unable to get the given amount.

                          Please see the attached screenshot of my account history and do the needful asap.

                          Thanks & Regards,
                          Bijender singh
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Sanjhi Sehat SPM
                            from Durg, Chhattisgarh
                            Apr 13, 2017
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                            Address: Jabalpur, Madhya Pradesh, 482004

                            Dear sir,

                            I have an account in pnb branch cantt jabalpur account number is [protected], from this account an installment of ecs is deduct on every month. This month also ecs cheque by the company was presented in bank but bank returned that with the reason that insufficient balance in account on 10th april.

                            I would like to inform you that in my account on 6th april 2017 i have transferred through neft rs. 21000 and the balance was rs. 24834 as per the statement of bank. The ecs amount was rs. 20090/- and bank return this chaque with a wrong reason and also deduct rs. 115/- against this return.

                            Please have a look on this issue and give your favor for the same. Due to this finance company is also charging me per day late fees. I request to you that please have a look on this issue and give your favor to return the deducted amount and a letter for clearance that this payment was wrongly rejected. So i will be able to discuss with finance company about additional charge.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Apr 13, 2017
                            Updated by Sanjhi Sehat SPM
                            Bank is not responding proper and given a number of Mumbai Branch which is not getting connect.
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                              A
                              from Delhi, Delhi
                              Apr 13, 2017
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                              Deduction of 1000/- from atm

                              Address: Lucknow, Uttar Pradesh, 226016

                              Hello sir/mam i withdraw 1000/- from PNB ATM near meena market Lucknow on 10/04/17. Unfortunately amount was deducted from my account and i haven't received money from ATM. Against this issue i lodged complaint with customer care PNB and they give me request no which is A[protected] and still they haven't credit deducted amount into my account.
                              Please ensure me to resolve my issue as soon as possible.
                              Name Abhishek Kumar Pandeybr...
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                              dnchoudharymth
                              from Churachandpur, Manipur
                              Apr 11, 2017
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                              Address: Muzaffarpur, Bihar, 842002

                              I had tried to recharge my jio sim [protected] on 31/03/2017 at night. Amount deducted but transaction not successful. I have been waiting for the return of my amount but no response is coming. What to do? The pnb account which I used was of my brother whose details are as under.
                              My account no is [protected] and name is Rameshwar Prasad Choudhary.
                              Please response me.

                              Thanks

                              D N Choudhary
                              Muzaffapur
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Shashank022
                                from Noida, Uttar Pradesh
                                Apr 11, 2017
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                                Address: New Delhi, Delhi, 110036

                                Shashank Rana account no. [protected] is having a account in PNB branch COD, Delhi 110010.
                                I have made payment of rs 13000 2 times on 3 April 2017 to travel triangle from that 1 payment has been tracked and received by them but another was automatically refunded payu I'd of auto refunded is [protected] ... And I haven't recieved that refunded till now ... When I contact costumer care of bank they said it will be refunded in maximum 45 days. The complaint no. they had given to me is SR No. A[protected]. I made conversation with PNB costumer care many times but their response is not at all good
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Hi,

                                The said TXN [protected] is refunded from our end. Please contact your respective bank with the given ARN: 30001070957093187067969.

                                Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

                                Regards,
                                Team PayU
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                                  palani1972
                                  from Chennai, Tamil Nadu
                                  Apr 10, 2017
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                                  Address: 400088

                                  Dear sirs, I have a saving account with PNB, cheetah camp, Mankhurd branch
                                  Mumbai-88. SB A/C No [protected]. The account was opened in Jan2007. Last year I wanted to close the account and send the branch Pass book, ATM card- damaged, and few cheques. But so far I did not receive any replay from the branch. I request you kindly close the account and deposit the proceeding to my other branch account. I will sen the detail after further communication.
                                  Thank you
                                  PALANI T R
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Apr 15, 2017
                                  Updated by palani1972
                                  The issue resolved. I came to know the Account was already closed and balance credited to my account
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                                    B
                                    Balwinder Singh purewal
                                    from Pathankot, Punjab
                                    Apr 10, 2017
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                                    Address: 143513

                                    1. It is submitted that I Balwinder Singh have the following accounts in punjab national bank dhianpur (gurdaspur) code 0634.

                                    [protected]

                                    [protected]

                                    2 So many times I submitted written application to start net banking of the above accounts but till date no action has yet been taken bank . The behaviour of bank staff is very rude to its customers. So I shifted my salary to another bank . If their attitude remains like this I will shift my above account to any other bank
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      S
                                      Sahil170
                                      from Gurgaon, Haryana
                                      Apr 7, 2017
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                                      Address: 143001
                                      Website: www.pnbindia.in

                                      Ur bank employee mister Mahajan talk me with a very rude behaviour . I go bank to make a passbook copy and he tell me bank don't give u interest in this account because of no any reason just say meri marzi then I argu he say plz withdraw ur account in our bank I don't need any customer mah family has 2 current account and 3 saving account here in crores in a year
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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