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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 167

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F
Fiz
from Shimla, Himachal Pradesh
Jun 7, 2017
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Address: Kapurthala, Punjab, 144401
Website: PNB Complaints

Sir,
My account number is [protected], on[protected] when i used my atm to withdrawal 10, 000/- i didn't received money from atm, but i got the message deduction of rs.10, 000/- i have complaint on toll free number. But till today i am not refunded by my deducted money of rs. 10, 000/-
Please take immediate action and refund my money back in my account.
I shall be very thankful to you for this act.
Your's customer.
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Employee is on duty but she have not time to sit on her window...she is gone here from 2 pm. I will waiting from last 2 hours..i am come here for open my new accnt. But she did not give service to me properly.
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    R
    from Gurgaon, Haryana
    Jun 7, 2017
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    Address: Faridabad, Haryana, 121005
    Website: www.pnbindia.in

    Re: request to issue a new atm kit
    Inbox
    X

    Bkc
    ​​​​​​​​​​​�... am (9 hours ago)

    To bo7733, 'comumsubpnd, me
    The chief manager
    Pnb bank
    Sohna road sanjay colony
    Faridabad (Haryana)

    Dear sir,

    The trail mail is self explanatory. Kindly look into and resolve asap.

    Regards,
    Manager
    Pnbbkc
    From: rajat [mailto:rajat. [protected]@gmail.com]
    Sent: tuesday, june 6, 2017 2:53 am
    To: [protected]@pnb.co.in
    Subject: re: request to issue a new atm kit

    Its really shocked for me, no reply on one willing to work, i mean what is to be going on there why u didn't reply me, me and my mother was bother from last 8 month just because of your pnb bank service still didn't get any positive feedback from the bankers, now what should i do,? You guyes are not won't reply over the email now what step is left? Should a lodge a complain in to the pmo department

    On thu, jun 1, 2017 at 3:54 pm, rajat wrote:
    To

    The chief manager
    Pnb bank
    Sohna road sanjay colony
    Faridabad (Haryana)
    Ifsc code punb0773300

    Dear sir / madam

    Sub: request to issue a new atm kit

    I am rajat chauhan s/o nirmala devi she's holding an account with your branch and sb (Savings bank) widow account, account number is [protected], contact number [protected],
    Due to certain reasons form the bank home branch, we could not receive atm kit and hence could not make financial transactions at the atm. That account was opened on[protected], almost 8 month is going to go, i did sumbit almost 5 to 6 application for atm request in to the home branch, but still didn't get any atm kit, i allready lodge a complaint my
    Complaint or service request successfully created. Your service number is [protected]

    Request you to issue me a new atm kit and send the same to the address given in kyc form.


    Thanking you,

    Yours faithfully
    Rajat chauhan s/o ms nirmala devi
    H. No 2153 parvatiya colony
    Faridabad
    Contact number - [protected]

    Pnb's offering

    "avail our secure internet banking facility for 24*7 access to your pnb account"

    For details :

    Contact:toll free no.[protected] & tolled no.[protected]
    Visit: www.pnbindia.in

    For credit card, please call credit card call centre no. [protected] (Toll free) and[protected]Tolled no.) and visit: pnbcard.in

    Disclaimer:
    The information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of punjab national bank. The bank considers unencrypted email as an insecure mode of communication.
    +2 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      V
      VikashAgarwal
      from Delhi, Delhi
      Jun 6, 2017
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      Address: Kolkata, West Bengal, 7000101
      Website: www.pnbrewardz.com

      Dear sir,

      I have redeemed reward point in pnb debit card, i the time of redemption they have debited 948 points equivalent to rs 237 from my accumulated piont and send me the item which i selected, but now they charged for the same was point[protected] approx point and demand from me an amount of rs 184.41. Request please take a action for the same.
      +2 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        P
        ppmksingh
        Jun 5, 2017
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        Address: Allahabad, Uttar Pradesh, 276001

        I have registered a complain sr [protected]. I have created this sr related to my issue with atm cash withdrawal.

        On 22nd may i have used my pnb atm card at boi (Bank of india) atm machine. Initially i tried to do transaction of 25k, which was failed. Later i tried to do a transaction of 10k which was successful.

        I tried for another transaction of 10k and 5k, but both of them was failed. Though i did not received the cash from atm but the amount of 15k was deducted from my account.

        It's already has been 15 days, and i haven't received any money back.

        Can i please request pnb to get back to me or respond to me as early as possible and let me know how to proceed further.

        Thanks
        +91 [protected]
        Manoj kumar singh
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        I went to PNB To deposit 12000rs of 10rs and 20rs note but bank manager denied to accept 10rs and 20rs he told that the note of 10rs and 20rs is not acceptable in my bank and he told me give me 1000rs to deposit 10rs and 20rs note.Please give me justice.

        ATM cash withdrawal Issue - Comment #2750892 - Image #0
        OTP is not getting in registered mob. new atm issue kiran kumari having a/c no.[protected] with registered mob.no.[protected],

        Branch Madhepur
        A/c [protected]
        Ifc code punb02535000
        registered mob.no.[protected],
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          S
          shiv kripa mishra
          from Mumbai, Maharashtra
          May 31, 2017
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          Address: Bilaspur, Chhattisgarh

          How many take time for neft

          Sir i have an account in your bank. Yesterday on 29 may i had gone to pnb koni bilaspur chhattisgarh branch for neft, one employee of bank said to me that your money has transfer, there is no problem, but money did not transfer. Another day i went to bank for asking, the behavior of bank employee is no good. He said you write ac no wrong, you go sbi and send money, you bring another cheque etc

          S k mishra
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          May 31, 2017
          Updated by shiv kripa mishra
          sir i have an account in your bank. yesterday on 29 May i had gone to pnb koni bilaspur chhattisgarh branch for neft, one employee of bank said to me that your money has transfer, there is no problem, but money did not transfer. another day i went to bank for asking, the behavior of bank employee is no good. he said you write ac no wrong, you go sbi and send money, you bring another cheque etc
          I have my saving account in PNB vide account number [protected], Rajni Garg. I want to add beneficiary other bank but not able to complete final step ad I don't receive OTP on my RMN to complete the process. Kindly help.
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            S
            Sumojit Pradhan
            May 30, 2017
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            Address: Kolkata, West Bengal, 743398

            Dear sir,

            My name is sumojit pradhan my atm card no. Is[protected] and is valid thru 12/18

            But due to not use of pnb atm card i forgot my atm pin number, so i request you to please send the pin number of my atm card as soon as possible please.

            My email address - [protected]@gmail.com
            My contact no. [protected]

            Thanks and regards

            Sumojit pradhan
            [protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Sir there is no body on seat to dealing from 13 minutes, in Punjab national bank burari branch pin code-110084
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              A
              arunkz
              from Noida, Uttar Pradesh
              May 30, 2017
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              Address: Ghaziabad, Uttar Pradesh

              Sir,
              i want to notify you that my account was frozen without prior intimation in march 2017. Due to this my student scholarship of rupees 55000 was not credited in my account. The bank did not intimate me in advance that my account is frozen so i had to bear a loss of 55000, whereas my other account holding banks did intimate me.
              i do not expect this type of discrepancy from PNB. I could even claim my loss.
              kindly look forward in my situation. Waiting for a soothing reply.
              I am attaching the transaction failure screenshot.
              +1 photos
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                B
                babloo1011
                from Delhi, Delhi
                May 30, 2017
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                Address: New Delhi, Delhi, 110008

                I have an account with no [protected] name ashok kumar i have issued a cheque who was unpaid by the bank without any reason and the charges of rs.575/- on dt. 08.05.17 was deducted in my account. Regarding this i have complained many times but no was given to me by the bank.So pls checked it and the charges amount was refunded to me as soon as possible. Thanks
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  R
                  rkbalimk
                  from Gwalior, Madhya Pradesh
                  May 29, 2017
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                  Address: 230127

                  निवेदन है ि‍कि प्रार्थी की मां का पूर्व २० वर्ष से पंजाव नेशनल बैंक शाखा मॉल रोड मुरार ग्‍वालियर में खाता संचालित है ि‍जिसमें एफ डी आर एवं जमा राशि है खाते में नामांकित व्‍यक्ति के रूप में संतोश कुमार पुत्र अंगद का नाम है तथा प्रार्थी की मां की स्‍वास्‍थ्‍य खराव होने एवं लम्‍बी बीमारी होने के कारण अचानक उनकी म़त्‍यु हो गइ है म़त्‍यु उपरांत खाते की राशि एवं एफ डी की राशि नामांकित व्‍यक्ति को भुगतान होना आवष्‍यक है जो चूकि कारण नामांकित व्‍यक्ति का पता स्‍थान ग्‍वालियर न होते हुये पूर्व दो साल से तहसील कैलारस ि‍जिला मुरैना में वर्तमान में ि‍निवास करता है तथा दस्‍तावेजों में भी ि‍निवास स्‍थान का पता है दस्‍तावेजो में जैसे आधार कार्ड बोटर आईडी राशन कार्ड आदि में कैलारस का पता दर्ज है

                  उक्‍त पंजाव नेशनल बैंक शाखा द्वारा तथा फील्‍ड अधिकारी अजय सक्‍सैना द्वारा यह तर्क ि‍दिया जाता है ि‍कि पंजाव नैशनल बैंक की इसी शाखा में खाता होगा तभी भुगतान होगा अन्‍यथा अन्‍य ि‍किसी भी बैंक में ड्राफट / चैक / आर टी जी एस के माध्‍यम से भुगतान नहीं ि‍किया जावेगा जवकि प्रार्थी पर भारतीय स्‍टेट बैंक शाखा कैलारस में पूर्व से खाता खुला हुआ है ि‍जिसे नये खाते खुलाने की आवश्‍यकता नहीं है क्‍यों ि‍कि क्षेत्र में ४० से ५० ि‍किलो मीटर के अदंंंर पंजाव नेशनल बेेक की शाखा नही है तथा अन्‍य बाहर शाखाये है वह खाता नहीं खोल रही है तथा संबंधित शाखा मुरार में खाता नहीं खोला जा रहा है तथा प्रार्थी को गुमराह कर रहे है
                  अत श्रीमान जी से अनुरोध हे ि‍कि प्रार्थी का संबंधित शाखा में खाता खुलवाने का कश्‍ट करें
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  This bank staff very loose and not active for costmer . Staff is ignore costumer
                  I applied for net banking service almost 6 months ago in above mention ac but since then i haven't got any response, every time i visit branch regarding this request either i get no response or next date so i request to please look into this matter and take necessary action.
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                    N
                    Neetu Gaikwad
                    from Delhi, Delhi
                    May 27, 2017
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                    Address: Meerut, Uttar Pradesh, 250002
                    Website: Punjab National Bank

                    This is my first time when i am writing this complaint to u.
                    Dear sir
                    With refrence of budget[protected], finance minister announced education loan subsidy for those students who had taken loan before march 2009. But sir i m eligible for this subsidy. I had taken education loan from punjab national bank (Baghpat road, meerut) meerut in 2008. But my bank din"t me inform regarding this subsidy as per budget[protected]. But in my friend circle, two friends got a letter with subsidy format regarding this subsidy. My father went to bank branch. Then bank employee told to him he dint get any circular regarding this type subsidy. After that my father again went to bank submit money regarding loan the he asked to manager he told to him, student got subsidy in study time not in job time. But sir i m doing job on 7k per month in meerut. So manager is not guide me in proper way. And bank is not intimated me for this subsidy by latter or email or phone call. So i want to know that why did bank not intimate and guide me?

                    Thank you
                    Neetu gaikwad
                    Email id - neetu. Gaikwad.[protected]@gmail.com
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Dear sir, mahesh Mandal is account holder name but mistakly written mahesh Kumar mandal by bed prakash Mandal in 15april 2017.in jaynager 4th T, block Bangalore, plz kindly realise money to account holder .thank u

                    Education loan subsidy for weaker - Comment #2743219 - Image #0
                    Education loan subsidy for weaker - Comment #2743219 - Image #1
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                      Pandit Shivprasad Pathak
                      from Mumbai, Maharashtra
                      May 26, 2017
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                      Address: Bhopal, Madhya Pradesh, 462023

                      Our account was debited twice by rs 4600 on 23 mar 2107. We made the complaint same date. Bank told us that it will be resolved by 45 days. But after 45 when we called they said that complaint was wrongly put twice so it was closed without resolution. They want time of one more week. After one week they said 48 hrs and then again 3 more days, every time they are not ready to share any complaint details. Customer service executive talking with us rudely. Their team leader nilesh jaiswal made false promise. We as senior citizen don't expect this. It is total harassment, we are disturbed.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        S
                        Singh Amarjit
                        May 26, 2017
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                        Address: 136135
                        Website: No

                        I have transar of Rs 1000/ on 7.5.17 through neft from mob bankig debit in my account but not credit in my wife account first mail sending on 9.5.17 Reg amount not transfar from my account to my wife account in same pnb branch No reply after that I registered the complaint on line on 11.5.17 vide complaint ref no [protected] status so far ( still in process) again comp registered on 15.5.17 status (still in open state) this is the service of leading bank PNB.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          M
                          MukeshDevkumar1991
                          from Dehra Dun, Uttarakhand
                          May 25, 2017
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                          Address: Gurgaon, Haryana, 122001
                          Website: No

                          Respected Sir,
                          I lives in Gurgaon, mere sath fraud hua hai. abhi maine personal loan apply kiya tha. Ek person tha jisse meri bat ho rahi thi pichle 3-4 days se. he assured me that wo mujhe loan pnb se karwa dega. uska mail id hai (uwais1987.[protected]@gmail.com) contact number hai.[protected], [protected].
                          Isne loan karane k liye mere se pahle 3000/- rupaye liye fir[protected] ko call aya ki apka loan sanction ho gaya hai. credit me apki file hai aur guranter chahiye, maine unhe guranter v diye. but usne kaha ki ye guranter hamare yaha nahi chalega, ap ek kam karo 1000/- rs. ke stamp paper pe aggrement kar do. usper v mai ready ho gaya. aur mai dubara 1000/- uske account me transfer kar diya. to usne bola aj 20/05/2017 ko eve.3-3:30 pm hamara executive jayega documents sign karane. magar koi call ya sms tak nahi aya. uske bad maine kal 5pm se aj 10 am tak 100 se v jayada call aur sms kar liya par wo call pick nahi kar raha hai na hi koi sms kar raha hai.
                          Sir mai bahut paresan hun aur mujhe paiso ki bahut jarurat hai isliye maine personal loan k liye aply kiya tha. usko dene k liye mere pass paise nahi the par maine apne sahkarmi se udhar mang kar use transfer kiya.
                          Uska bank account Indian Bank-[protected], Name – Owies Unus, IFSC Code-IDIB000J033, Jasola New Delhi-110025. Maine pnb ka hi account no. manga to usne bola ki PNB me mera OD account hai isliye share nahi kar sakta.
                          ab ap hi batao mai kya karun. ab wo call pic nahi kar raha hai. mere pas paise nahi hai. isne mere sath fraud kiya hai.
                          Sriman, apse binamra nivedan ki please ek bar uske khilaf action lijiye aur usko saja dijiye taki future me wo kisi aur se aise fraud na kare.

                          Apki ati kripa hogi.

                          Thank you.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            S
                            salim28
                            from Chennai, Tamil Nadu
                            May 25, 2017
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                            Address: Kanpur, Uttar Pradesh, 208019

                            My name is mohd. Salim. I have account with pnb, gumti no5 kanpur
                            My a/c no. Is [protected].

                            I forget my user id & passward of mobile banking. My mobile no. Is
                            [protected] & email id is [protected]@gmail.com my area pin code is
                            208019.

                            Please provide me my login id and passward as soon as possible. I am suffer
                            With my mobile banking.

                            Regards

                            Mohd. Salim
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Sir, whenever I try to do net banking transactions OTP does not come. How it can be resolved? Details of bank account are following
                            Name- Vishal Bajpayi
                            Mobile-[protected]
                            Account Number- [protected]

                            I expect a reply soon
                            Sir mere ATM se recharge aur online shopping nahi ho rahi hai to kay kare sir plz koi solution batayi ya to aap hi sahi kar de .
                            Plz wating for you ??
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                              S
                              Sonamya96073071
                              from Nagram, Uttar Pradesh
                              May 25, 2017
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                              Address: Budaun, Uttar Pradesh, 233304

                              PNB saidpur branch are not clear the claim of my father it have no nomination and u make succession certificate for it made me fool from January manager and employee are corrupt I complained on PM website but that is also waste they transferred it to circle office they also not listen up I can't understand I have all necessary documents so my it take 6 months to clear now I know PNB is fully corrupt always says incomplete document or today we are busy come tomorrow plz help me
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              2 time debited account same transection at[protected].45am and 9.50 am) passport payment transection from atm debit card, first time show failer but debited money from account. and second time sucsses then debited money.plz resolve it as soon as possible...?
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                                J
                                Jyoti Syal
                                from Bathinda, Punjab
                                May 25, 2017
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                                Address: Jalandhar, Punjab

                                From my saving account number [protected] rs.3440- was debited aa on 01/05/2017 without my consent through pay u money online.

                                Bank name : punjab national bank jalandhar

                                Merchant namr : sachin agarwal huf

                                Mobile no. :[protected]

                                I. P. Address : 202.63.103.40

                                Tran sanction id :[protected]

                                Pay u id: [protected]

                                Date : 01/05/2017 11:14:55
                                +2 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Bhairav Gupta
                                  from Aligarh, Uttar Pradesh
                                  May 24, 2017
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                                  Address: Agra, Uttar Pradesh, 282010

                                  I visited your PNB Branch Shahganj Agra 3 times but I remain unable to submit form 15h reason told by branch manager that our branch Computer not accepting your form because you are senior citizen and your limit is 350000 rupees the command is not given by ower senior officers you should complaint then so I request you
                                  to make necessary commands for your computer system so that they may accept my form 15h in time v.
                                  Vijitendra Kumar Gupta
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    AshiGpt
                                    from Roorkee, Uttarakhand
                                    May 25, 2017
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                                    Address: Ghaziabad, Uttar Pradesh, 201204

                                    On 2nd. May 2017 while I was at my residence I received three text messages from Punjab National Bank at 08.49 p.m.
                                    These three text messages were regarding withdrawal of money from my salaried account No.[protected] with Punjab National Bank, Branch Modi Steel, Modinagar. The total amount of Rs.25, 000/- was taken out from the above mentioned account in three transactionns 1st for Rs.10, 000, 2 nd. for Rs.10, 000/- & 3rd for Rs.5, 000/-only while my ATM Card issued by the Bank was in my pocket & at that time I was at my residence at Modinagar. As my ATM card was with me and I did not make any of three transactions. I immediately called the Punjab National Bank customer care & inform them about the above mentioned three illegal transactions made by any one else.
                                    Punjab National Bank customer care informed me that the above mentioned three illegal transactions were made by some one from the ATM of Axis Bank. I immediately informed the Punjab National Bank customer care to BLOCK my ATM Card & customer Care blocked it accordingly.
                                    Next day morning on 3/5/2017 I lodged my FIR for the above mentioned incidence with Police Station Modinagar, Photocopy of which is also attached herewith for your kind perusal.

                                    At the same time I also informed the Branch Manager Punjab National Bank, branch Modi Steels, Modinagar in writing about the above mentioned illegal withdrawl of Rs.25000/- from my salaried account No.[protected], in three transactions by some one else on 2/05/2017. I requested him to enquire into the matter immediately & to take necessary action into the matter at his end & to transfer the above mentioned amount of Rs.25000/- which was illegally withdrawn from my above mentioned account by some one else, to my salaried account No.[protected] immediately.Photocopy of my application address to Branch Manager Punjab National Bank, branch Modi Steels, Modinagar is also attached herewith for your perusal.
                                    It will not be out of the way to mention here that during this period of 13 days, Branch Manager Punjab National Bank, branch Modi Steels, Modinagar has not taken any action into the above matter & the undersigned is badly suffering due to the illegally withdrawl of his hardened money from his Bank Account by some one else.
                                    It appears from the above that the Public Money deposited by them in their Bank Account are not safe & if such type of illegal transations from the Bank Account is not seriously stopped, what will be fate of the Hon'ble Prime Minister of India Scheme for DIGITAL INDIA.
                                    It is really a very sad affair that Bank Authorities & Customer Care are not in a position to say any thing into the above mentioned incidence after a period of 25 day's . If such type of incidence happens the Private & Public Sector will loose their confidence in Nationlised Banks too.

                                    In view of the position explained as above you are requested to kindly intervene in to the matter & issue necessary instructions to the concerning Bank to transfer the above mentioned amount of Rs./25000/- to my above mentioned Bank Account No.[protected] immediately.Thanking You,
                                    With regards
                                    Ashish Gupta
                                    8, Suresh Park,
                                    Modi Steels Compound
                                    Modinagar, Distt.Ghaziabad (U.P.)
                                    Mob No.[protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      purvasmriti
                                      from Chamba, Himachal Pradesh
                                      May 22, 2017
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                                      Transaction id-138958 amount-700 date time:-05/14/2017 08:51:27 transaction status-failure but amount of 700 has been debited and i have to pay same amount by next transaction so it became double charge to me i am a poor student please refund my amount its mine humble request for your kind action it's imposible to attach phograph becouse it is not uploded on site due to a different formet yet all the details on it are provided by me that's are discribed on it
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        V
                                        from Bhopal, Madhya Pradesh
                                        May 21, 2017
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                                        Address: Bhopal, Madhya Pradesh, 462042
                                        Website: Punjab National Bank / Amazon

                                        Hi
                                        i had purchesd a sennheiser cx 180 earphones of rupees 819 from Amazon on 12/04/17 and due to some issue i return it on 24/04/17.And refund of 819 has been processed successfully on[protected] The amount should reflect in my account by 12/05/2017. And now today is 21 may 2017 i have not got my refund in my PNB bank a/c yet.
                                        They give me the Authorization Code (Refund Reference Number) for the transaction is[protected]

                                        jb maine PNJAB NATIONAL BANK customer care pe phone kya to bolte h "charge dispute jse koi cheej nhi hote or na he hum refund reference no ko track kr sakte h"
                                        +1 photos
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        May 21, 2017
                                        Updated by [email protected]
                                        jab me amazon cutomer care pe call karta hu to vo bolte bank k customer care pe call kijiye kyunki humare yaha se to refund ho gaya h bank k custome care par call kar k kahiye ki charge dispute kare orbank k customer care pe call kiya to kehte h kicharge dispute jesa kuch nahi hota or hum aapka refund reference no ko track kar sakte
                                        Bank Manager requir extra Charge for Acc
                                        ount Opening and mishbeave with me
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