Punjab National Bank [PNB] Complaints & Reviews

On 22-2-17 i swipe my pnb debit card(master card) in hdfc bank pos machine acount d mart *(avenue supermarts ltd) shivranjani ahmedabad for payment rs 1435.07 but transaction was failed wide their tran id no.[protected]. And My a/c with pnb no.[protected] was debited for rs.1435.07. I have not received reversal entry after long time.my Debit card no.is 512652********1607.please credit my a/c no.[protected] .
Ramesh Nathumal Motiani
Mob.no.[protected]

An a/c of our grandma's is runing in pnb khudha lahora chandigarh branch under pradhaatri jan dhan yojna.. And it was running smothly but recenty on 17march2017 it was found tha some has withdrawn rs. 1200 from her a/c through atm.. Whereas the bank has never issued us any atm card for this purticular a/c.. They don't have any record of it.. Kindly get the money refund in account on an immidiate basis otherwise will close all the a/c from bank. As the faith has been lost being a nationalize bank

I uploaded amount of rs 5000 to my paytm wallet money ducted from ac but not add in my paytm wallet . there is a msg this payment requesthas been declined by your bank . i queries in patm they said the money in not received in paytm payment gateway it in the pnb payment gateway. I go to Bank they told me that in there end they pay money to paytm and told me this is not our work contact customer care. i request to give me a charge back form they tell me we dont have any charge back form i complaint in PNB Hot Line But till No Reponse.

Dear sir/madam

I used my pnb atm as on 21/03/2017 an amount of 10000 rupees in the morning time 10:03 am and transaction has declined but 10000 rupees debited form my account and not refund me till today.

Plz check it and refund my 10000 rupees.

Bank name - punjab national bank

A/c no. [protected]
A/c type nre saving account
Ifs code punb0061200

Dear Sir,
My sel[censored]mashankar tiwari my account in your PNB nonapar branch in Deoria District.
Sir few days ago I went in your bank my Debit card was expired so i was fill the form and ask astt.manager about Debit card but he send me for bank manager .
Bank manager give me sms alert form .
I asked him alredy i was fill 3 times the same also Aadhar no given 3 time.
THE BRANC MANAGER SAID THAT HE HAVE LESS THAN EMPLOYEE SO HE CAN'T DO TIMELY.
Sir I ask you that why I bear problem many time already I told him that I leave in delhi so i can't meet every time.
Pls see the matter & take action.

Regards.
Umashankar Tiwari
Mo-[protected]
Ac-[protected]
Nonapar, bhatni deoria-274701

It is inform to u that cashier of pnb bank jassur himachal pradesh is not eligible for his post he is not efficient in his work .He behaved very rudely with me when I gone to him to submit cash by mistake I had taken a 2000rs note something is written on in that note I havent seen it, but when I gave cash to him for deposit he scold me loudly in the public and told me illetrate person, he also told me that he will tear a note he told me to not give back a note .I am really very upset with the behaviour bank employee .please look at the matter otherwise ill go to consumer court..

Dear Sir,
Mysel[censored]mashankar tiwari having account in PNB nonapar branch District -Deoria UP.-274701.
I was summit my adhar card pan card also 3 times but bank not update the same.
Also my Debit card expire so i was call customer care and went bank dated 15-3-17 and submit my document and also went next date for know update but till time as it is
Also manage told that he have less than employee so work not do properly.
I want to know that why we bear this problem.

Umashankar Tiwari
[protected]
u.[protected]@gmail.com

Hi, While using neft service of the pnb netbanking I am not getting the otp on my registered no.Earlier I used to get the otp not at that instant but after few minutes later.I have talked to customer care regarding the same they told me its a network problem when i said that i didn't face any problem while using other's bank netbanking services then they told me to contact my native branch(Bairagi gaya, Bihar).I have called several times @ [protected] but there is always busy line message.Currently I am working as central govt employee in Kochi.Ps look into the matter and do the needful.thanks in advance.

Regarding our account at PNB, Madhuban Delhi branch. I have gone to withdraw money on 18th Mar 2017 for Rs 49, 000. But CRE# 4 staff Mrs Ranjita denied to pay any cash despite of continuous request from account holder and branch manager itself. Prior to this we had withdrawn money on 9th Mar as well with no issues. Since there is a family emergency and we wanted to have the money immediately, we requested to the branch manager and he also put a note to pay the money.

However, Mrs Ranjita continuously denied to pay the money which is beyond understanding. She was only mentioning that we cannot pay as per the rules but did not provide any clarity over the rules referred here. Also she used rude language and misbehaved with the account holder which is unfortunate.

We cannot understand when we could withdraw money a week before, what could be the issue this time?????

We have sent a complaint on PNB portal as well but not received any reply from the bank. THIS HAS TO BE TAKEN UP IMMEDIATELY!!!

Account holder- Kumud Sharma, Mob# [protected],[protected]

DEAR SIR / MADAM
I have open a new account in Punjab national bank alappuzha branch Kerala on 27/01/2017 & i am also applied for a credit card at the same time and i am complete my phone verification 03/03/2017 then your executive told me get my credit card with in 15 days now its complete 18 days i don't get the card till now and I am already compliant 2 time at [protected]@pnb.co.in i don't get the replay till now what i do

My s/b A/c no.is [protected]. My debit card is not working while, i am making my online payment. I haved tried in many sites. Today is also talked with one of your customer executive, but he also was unble solve my complaint. But while using in ATM and on petrol pump it is working well. So i request you to solve my problem as soon as possible.

I am a customer of pnb Munger branch having 2 current accounts and 3 saving accounts. I am sorry to say that the service at Pnb is very poor. Till 11 am cash counter's does not starts working. No one seems to take responsibility of this. It is regular problem with this bank. Staffs are less is the answer what we get. Are customers responsible for that.

Sir
I have transferred Rs 5000 through ATM machine of Pnb situated at bhadwasiya jodhpur on 19.02.2017 from my bank of Maharashtra ATM card to an Pnb account but amount has not been credited to Pnb account however my BOM account has been debited.
I have asked to my bank branch but they replied that same will resolved by Pnb as Pnb ATM machine was used.

Jitendra singh
My account no. [protected]
Bank bank of Maharashtra
Branch pasta jodhpur
Beneficiary ac no. [protected]
Mobile no. [protected]

Dear sir
Acc no [protected] (Kusume lata)
In this account extra debit aroud one lakh during 2013 to 2015.
Exp - on dtd 29/07/13 we have withdrawl 25000 through atm but in this account debit 50, 000 when atm limit is 25000 only and many more defult on many transaction. I have complaint to bank manager, customer care and ccso but nobody responsible revert. Please suggest me that what should i do and where should i go.

Regards
Manish dev singh
[protected]

Sir/madam,
I am account holder of your reputed bank since long time. I wish to draw your attention that my salary amount which was issued by bihar education department on mar 04 vide letter no 1095 dt 04 mar 2017 but the same has not been credited in my account no [protected], ifsc code punb0149400. However, i approached your bank representative but he did not take action till date. Hence, you are requested to instruct your bank manager to credit the same as soon as possible. My contact no [protected].

I have registered a complaint on 07/03/2017 as when I tried to withdraw money from PNB branch was not dispersed from ATM but Rs.10000 was deducted from my account at that time. I registered a complaint with no. A[protected] and 7 days time was given to me but till now I have no get any feedback from your customer care team. So I request you to please look into the matter urgently as I required the money.
Phone. [protected]
Pnb branch niranjanpur(laksar) haridwar

Ref : SB Account No. [protected]

I just wanted to add myself as Nominee to my Fathers Account and Fixed Deposits who is in a very critical condition and is unable to even sign the application.

The first day when I went to the Bank Manager, he asked me to bring someone elderly although I am 36 years old.

The next day when I took someone alongwith me to talk to him, he said give me an application and then I will send someone for verification.

The other day when I went to submit the application he said, bring it with thump impression and the other day when I took the same with Thumb Impression, he asked for 2 Witnesses in the Letter.

And Now when I wanted to submit the Application duly completed alongwith All Doctors report. He is refusing to accept the same and again says he will send someone for Verification. In the mean time my father’s condition is getting critical day by day.

Further, my father issued a Cheque No.013944 dated 17 December 2016 to Mr. Harsh Jain which the said person deposited in ICICI Bank and the same returned dishonoured due to Signature Difference i.e. the same was refused for payment by the Punjab National Bank, Malancha Branch itself. However, to our surprise, the said amount of Rs.32000 got deducted from my Savings Account, despite Cheque return. However, when we queried regarding this to the Branch, they say talk to ICICI Bank. Now what kind of logic is this.

I request strict action to be taken against the Branch Officials for Undue Harrasment of the Customers who are already suffering due to severe illness, otherwise I will lodge a complaint with the Public Grievance Cell.

Despite complaining at all levels, No Action has been taken against the BM, its a serious case which should be dealt with strongly, otherwise these people use undue chair power and continue to harass other people.
Thanking You

MANOJ KUMAR GUPTA
[protected]

Hi PNB Bank,

Amazon has initiated a refund of rs.6, 999/- on Dec 28, 2016 for my
order number [removed] to my PNB account number
[removed] and provided a reference number for refund as
[removed].
It has been 3 months and I have not received the refund. I have been
following up with Amazon customer care and PNB customer care regularly
from last 3 months, but I am not getting any satisfactory response and
not even getting my refund. I have been told to file charge dispute as
transaction not processed, but customer care is not even helping with
that.

Could you please help to check?
Account Holder Name - [removed]
Account Holder Account Number - [removed]
Account Holder Contact Number - [removed]

Please let me know if you need any other information.

Regards,
Kapil Malik
[removed]

I have done a online transaction last of December of 2500rs The rupees got deducted from my bank account but not come in my online transaction wallet. I waited from some days then logged a compliant in pnb on 9 jan. Their executive said to wait for 45 days and the money will be refunded. I taken follow up till 45 days but nothing happened.
After that i marked too many mails to escalation matrix of pnb, but none of them is responding. They are saying that my transaction is successful. How can it be successful if i had nit received the money till now, even i asked for the artifacts if the money has transferred but the people are not responding.
Please help

I have registered a complaint on 14/03/2017 as when I tried to withdraw money from PNB branch ATM B-1750 KHASRA NO. 338-339 NORTH DELHI money was not dispensed from ATM machine but RS 10000 was deducted from my account at that time I registered a complaint with no A[protected] and 7 days time was given to me but till now I have not got any feedback from your customer care team. So I request you to please look into the matter urgently as I require the money
SHAHRUKH KHAN
Phone[protected]
Acc no. [protected]
Pnb Branch GARHMUKTESHWAR (HAPUR)