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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 210

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S
s.v.saxena
from Kotdwara, Uttarakhand
Sep 3, 2013
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I lodged my complaint against PNB circle office Hardwar and PNB BHEL Hardwar vide my letter dated[protected] sent through speed post on[protected], but it is a matter of regret that the authorities of PNB has not taken any action so far and also did not care to acknowledge the same. I reproduce the contents of my complaint as under ; - on the basis of Form 16 issued by PNB circle office Hardwar, Ifiled my income tax return AY 2011-12 with the income tax department(CPC Banglore).CPC Banglore vide e mail dated[protected] intimated me that ademand of Rs67940 for AY2011-12 is outstanding against me and advised to contact ITO Hardwar. on contacting ITOHardwar, it was found that the amount of Rs29981 as shown in Form 16 under the head Tax deducted by the Emloyer on salary of the employee has been shown as nil in 26AS statement of income tax department which is possible only when the employer does not remit TDS to income tax department or they forget to submit qty staement or wrongly posted the amount in some other account.I immeditely contacted cicle office Hardwar for necessary corrections but no action was done by the concerning officer. -Income Tax return for AY2012-13 is also pending for finalisation with income tax department as the amount of Rs1969 shown in form 16A issued by PNB BHEL Hardwar does not match with 26AS statement of income tax department. In 26AS statement this amount has been shown as Rs1776. on Branch officials did nothing on contacting. -PNB is not issueing Form 16A as per guidelines of income tax department of Gov of India.
Aug 13, 2020
Complaint marked as Resolved 
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    S
    s.v.saxena
    from Kotdwara, Uttarakhand
    Sep 1, 2013
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    On the basis Form 16 issued by PNB circle office Hardwar,I filed my Income tax return for the AY 2011-12 with the Income tax department which has not been finalized so far as the amount of Rs 29981 ( Tax deducted by the Employer on salary of the Employee ) shown in Form 16 is not reflected in 26AS statement of income tax department.I contacted the ciircle office Hardwar for the necessary corrections but no results. The income tax return for AY 2012-13 is also pending for finalisatio with income tax department as the amount of Rs 1969 shown in Form 16-A issued by PNB BHEL branch does not match with 26AS statement of income tax department. In 26AS statement this amount has been shown as Rs1776. The officials of the branch did nothing on contcting. The income tax department of Govt of India has already issued the guidelines for issueing TDS Certificate Form 16A through TIN which bears six digit Unique TDS Certificate number but PNB is issueing form 16A through CBS system without entering date of deposit of TDS and challan number. I request the PNB authorities to look in to matter personaly and instruct the officials to make necessary corrections at the earliest.
    Aug 13, 2020
    Complaint marked as Resolved 
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      K
      kirit solanki
      from Mumbai, Maharashtra
      Aug 30, 2013
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      i went to withdrew money with bob atm card from pnb atm at ganpati towers,panchshil,ajmer at11.30 am 30.08.2013.atm id=h400800,card no 402985xxxxxxx547 txn 28 withdrawal from savings ac.unable to process.then tried second time at 11.32 txn 29 response code 059,insufficint funds.i have both slips.then third time wihdrawal rs 5000,available bal rs 1391.response code 000. received sms on mobile thatrs 10000 debited at 11.20.18 (which i have not recd),rs 5000 debited at 11.23.13 bal rs 1391.73 ( cash recd) i have complained on no [protected]. (12.38 30 aug 13)my comp no=[protected]. on advise of bobaroda drm office ajmer br officer. paper slip says insufficient funds,but sms recd says money withdrawn.bank branch officer checked and said money withdrawn/debited.name kirit kumar solanki,ad=3/159,panchshil,b-block,ajmer-305001,ph=[protected].email=[protected]... age=65yrs pl take necessary action and advice.
      Aug 14, 2020
      Complaint marked as Resolved 
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        B
        bapan.net
        from Mumbai, Maharashtra
        Aug 30, 2013
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        MY NAME HARUN ALL RASID MALLICK.I HAVE A SAVING ACCOUNT IN PUNJAB NATIOMAL BANK ,ADDRESS-INDAS,BANKURA,WESTBENGAL.I BELONGS TO MINORITY COMMUNITY .I HAVE A DAUGHTER ,SEVEN YEARS OLD.FOR GETTING SCHOLARSHIP ,I WENT TO PUNJAB NATIONAL BANK,INDAS BRANCH TO JOIN MY DAUGHTER IN MY ACCOUNT.BUT THE MANAGER REFUSED TO JOIN MY DAUGHTER WITH MY ACCOUNT. HE TOLD ME TO OPEN ANOTHER ACCOUNT WITH RS-2500/. I AM VERY POOR.PLEASE HELP ME.SO THAT THE MINORITY COMMUNITY SHOULD NOT DEPRIVED. PLS HELP ME AS SOON AS POSSIBLE.MY EMAIL ID IS bapan.[protected]@gmail.com AND CONTACT NUMBER-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          M
          mohdhakik
          from Mumbai, Maharashtra
          Aug 20, 2013
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          Address: Mumbai City, Maharashtra

          sir on 10th july 2013, i used pnb gorakhpur indstrial atm no D2066620 try to get rs 10000 from atm but unfortunately i never got cash and reciept from atm machine and get sms of debit rs 10000 from my account i made complaint to state bank of india ccr got ticket no [protected] and another tiket no [protected] dated on 26 july but till today i never get back rs 10000 my branh told me to lodge complaint agin and pnb customer care told me to contact ur home branch we r not help u so i request u where customer should go who loose money while using atm card i request u to pls look out the matter and help me khan mohd hakik mo.no [protected] email.[protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
          sir i lodge complaint on 20/8/13 about account debited on atm transection dated on 10/7/13 i try to get rs 10000 from gorakhpur PNB ATM d2066600 but i never got cash from atm machine only rcd dabit sms i lodge complaint at sbi ccr.[protected] and got complnt. no. given below date wise
          10/7/13 AT[protected]
          26/7/13 AT[protected]
          20/8/13 AT[protected]
          28/8/13 AT[protected] BUT TILL TODAY I AM NOT GET MY MONEY BACK
          i request you to please help me how to get back the debited amount
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            K
            kakani
            from New Delhi, Delhi
            Aug 16, 2013
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            Address: Rajasthan

            On 12.08.2013 , I have operated the ATM of Punjab National Bank situated at BSL Branch , Industrial Area , Dohad Road, Banswara at 4.10PM to withdraw the cash of Rs. 10000.00 but the money not come out from Referred ATM , I have contacted to Branch Manager , he told to lodge the Complaint at toll Free no , after talk with Madam of Toll Free Phone , I have lodged the complaint at their S. no 60184947 , The Detail of Branch is as under in which my account is in operation :-

            PUNJAB NATIONAL BANK , BSL Branch , Banswara
            IFCS Code of Branch : 0493600
            MICR NO : 32704003


            Till Today the Credit is not given in my SB A/c no. [protected]

            Please do the needful at the earliest


            Thanks

            SURESH CHAND KAKANI
            [protected] or [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            ATM — No money come out from PNB ATM

            on 9 th August at 2:35 pm done transation of 8000 Rupees.So kindly auto debit my amount because during transaction i m not received that Amount.

            SURESH S B — OTHER

            I USED AIRTEL POST PAID CONNECTION, THEN I DECIDCED TO CHANGED AS PREPADI AND I GIVE THE

            DETAILS IN T. NAGAR BRANCH BUT THEY CANT TAKE ANY ACTION FOR THAT, THE AGAIN I WENT TO THE

            BRANCH AND ASK TO THE RESPONSE PERSON, THEY CANT GIVE ANY RESPONSE ANSWER.
            WHEN I GIVE THE DETAILS ON JUNE 30
            THE PERSON WAS CHECK IT ANS SHE WRONTE DONE ON THE FORM, AND I WENT SECOND TIME TO THE

            BRANCH TO GET THE DETAILS OF MY FORM.
            SHE CANT GIVE RESPONSE AND RESPECT ALSO.
            SHE DONT NO WHERE IS MY FORM GONE. IF IT IS REJECT OR SOME OTHER PROBLEM. SHE NEED TO INFORM

            ME.
            ON JUNE 30 I PAY 520 REPEES

            451 FOR MY USAGE (MAY 12- JUNE12)
            69 FOR RENT FOR THE MONTH JUNE 12- JUNE30

            IAM IN 99 PLAN MY BILLED DATE IS EVERY MONTH 12TH

            PROOF - AIRTEL FORM AND ELECTION CARD XEROR
            CELL - [protected]

            WE ARE ALL HUMANS BUT THEY ARE NOT BEHAVIE LIKE THAT MY AIRTEL NO IS IMPORTANT FOR ME. THAT

            ONLY I SENT THE MAIL ALSO.

            I GIVE THE INFORMATION TO CHANGE BUT YOUR MEMBERS NOT TAKE ANY ACTION FOR THAT
            YOU DO THE MISTAKE YOU ONLY TAKE THE PUNISHMENT, DONT GIVE TO ME
            FINALLY,
            IF CUSTOMER IS IMPORTANT TO YOU CHANGED AS PREPAID OTHERWISE CANCEL THE CARD. BUT I WILL NOT

            READY TO PAY SINGLE AMOUNT ALSO.
            BECAUSE IS NOT MY MISTAKE.
            IT IS YOUR MISTAKE...........
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              D
              deepikas
              from Delhi, Delhi
              Aug 12, 2013
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              Address: Delhi

              Subject : Complaint against Mr. Kapil Gandhi, employee of PNBMETLIFE for fooling a customer & blocking her money

              This is in reference to a policy no: 20707247 bought by me (Deepika Singh) from Mr. Kapil Gandhi in 2011. I had very clearly mentioned to him that I need to make one time investment of Rs.50,000 for a period of a year or two with the option of flexibility o[censored]sing this money whenever needed. He invested this money in to a policy which was recurring in nature and the risk cover of Rs. 500000 attached to it has been terminated due to non renewal of the same the next year.
              Now , I am getting plain 4% interest on the same wherein I could have got 8-9% interest on a plain Fixed Deposit in any given bank.
              He has out rightly cheated me and I request immediate action to be taken against him. I have been following up with him since I got my policy and read the features to take corrective action but he doesn’t seem to listen . As much as I know that the company considers him to be an esteemed employee and believes in him to be the face of the organization in front of customers. I would like to warn you to stop him from cheating customers and winning awards for selling maximum number of policies. This may be extremely fatal for the image of the company.

              Kindly look into the matter and arrange to return my money with interest ASAP, failing which, I will have to take strict action.

              I have tried getting in touch with the company but they have shown no interest in addressing the issue.

              I have been part of communication and media business since last fourteen years and I feel it’s a shame that your employees sell volumes of polices for their own benefits by miscommunication and breaking customer’s faith.
              Aug 14, 2020
              Complaint marked as Resolved 
              cheng pasward cod 3062370
              I had bought a policy from PNB-Metlife 1.5 years back. It was a mis-selling case from the agents.
              After filing a complaint at the Insurance Ombudsman, the court ordered the company to return my money.
              Now its been almost 2 months since I have submitted all my documents at their office but not receiving any communication from their side.

              When ever I call the helpline, they ask me to drop a mail to the company but the GRO of the company is not replying to any of my communications.

              This company is fooling people and all people working in it are trained to simply not help people.

              On my part, I would ask all people not to take any policy from PNB-Metlife or be prepared to make your life a hell.
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                R
                Ramasingh1
                from Delhi, Delhi
                Jul 25, 2013
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                Address: Village Junedpur Post Atwa Unnao, Unnao, Uttar Pradesh

                Hi,

                I am Amit I am going to write behalf of my Grand mother name is Rampati such she is not getting pension as she required now pension is very less. So please provide me resolution.




                Thanks,
                Amit Singh
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  Baldev Raj Mahi
                  from Bathinda, Punjab
                  Jul 22, 2013
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                  Address: Nawanshahr, Punjab

                  SH. K.R KAMATH CMD AND SH.SHIV KUMAR GUPTA CVO PNB NEWDELHI JARA HOS MA AHU ,PNB MA HU RAHI CURRUPTION NU ROKOO, PNB HOSHIARPUR CIRCLE OFFICE, PUNJAB DA BEIMAN OFFICERS DA MANMANI ROKO, TUSI NA TA AP IHNA DA KHILAF KARVAI KARDA NA CENTRAL VIGIALNCE COMMISSION NU IHNA PNB CURRUPT OFFICERS HOSHIARUR DA KHILAF KARVAI NAHI KARAN DINDA,CBI NU IHNA DAKHLAF KARVI OR INQUIRY KARAN LAHI LIKHU,TA KA IHNA DA PHICALLY ASSETS SPOT RESIDENCE OR SHOPPING COMPLEX FARA JAN . TAJ BADAL DIO BIMAN PNB CIRCOLE OFFICE HOSHIARPUR DA BIMAN OFFICERS DA THAKHAT BADAL DIO PNB DA BIMANO OFFICERS DA RAJ BADAL DIU. BR MAHI[protected]
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                    D
                    devraj behera
                    from Noida, Uttar Pradesh
                    Jul 21, 2013
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                    Address: shesadev jena, Dhenkanal, Odisha

                    dear sir
                    I don't get any reply fromyour web [protected]@yahoo.com.i deposit 359000/-rupees for personal loan of 6 lakhs.dueto failed to deposit last payment iwant to cancel the loan.they send last email to me it will be process and intimate me soon about the refund.but yet there are no mail and I send several mail about it but no response yet.sir pl ractify in my case I suffer in problem.advise of shesadev jena, and pnb charted accountant devendra kumar roy,s mohanty(a/c-[protected] of sbi)
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      S
                      sourabh1103
                      from Hisar, Haryana
                      Jul 16, 2013
                      Resolved
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                      Address: Hisar, Haryana

                      Dear Sir/ Madam

                      My complaint no is :59982328.

                      Actually, on 27/5/13, I tried to withdraw 20,000 INR ( Rs 5000 & Rs 15000) from ATM. But my transaction was declined and no money had been received by me. Then, I went to another ATM to withdraw the 20,000 INR ( Rs 5000 & Rs 15000). Later on, I checked my bank statement and noticed that 40,000 INR has been debited from my account on 27/5/13.


                      On 12/7/13, I spoken to customer services team of PNB Bank about my complaint. But they told me that my complaint has been rejected. And nobody explain me the reason behind the rejection of my complaint.

                      I am really gutted with your response. I would like you to make you aware that daily withdrawl limit on my card is Rs 25000. Then how is it possible that I got Rs 40,000 in one day. Its just does not make any sense to me.

                      Kindly look into this matter and try to resolve my problem.
                      I will look forward for your immediate reply.

                      I even forward this mail to [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in. But I have not received a single reply on this till today. I am really fed up with that.

                      Kindly help me regarding that.


                      With Regards
                      Sourabh Verma
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        mast380
                        from Gurgaon, Haryana
                        Jul 12, 2013
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                        Address: SEC-5 NIDHI BHAWAN JAGRUTIVIHAR MEERUT, Meerut, Uttar Pradesh

                        Respected sir.MY MOTHER KAMLESH SHARMA PPO PENSIONER PPO/UP/MRT/21286 BANK PUNJAB NATIONAL BANK BRANCH-MODINAGAR A/C NO. [protected] FROM LAST 7 YEAR.BUT HER PENSION DO NOT RECEIVED LAST SIX. MONTH AFFTER SUBMITTING HER LIFE CERTIFICATE ON DATE 24/04/2013.SO I REQUEST TO YOU PLEASE. SEND. MY MOTHERS PENSION.WITH THANKS. L.K.BHARDWAJ MOTHERS DETAIL IS GIVING UNDER NAME-KAMLESH SHARMA PPONo.UP/MRT/21286 PNB BRANCH MODINAGAR A/c- [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.

                        to pension office — about complaint

                        I didn't receive my full pension as per GOV. defined. please contact me on [protected] as early as possible.
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                          A
                          ashray.r
                          from Bengaluru, Karnataka
                          Jul 4, 2013
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                          Address: Bangalore, Karnataka

                          i lost my credit card bearing account number [protected] on 2nd july morning... it has been misused after it.. rs 2000 and rs 3000 has been drawn by someone.. please let me know further details of such transactions happened( possibly with cc tv details n adress of the place where the card has been used)
                          thanking u, ankita

                          Punjab National Bank — loss of Debit Card

                          am Lalit Kumar Yadav, holder of saving A/C, I have lost my ATM card, my account no is [protected] & ATM card no. is ....................... and I want to block my ATM card urgently,
                          Thank you
                          The Shuld be repalced By lalit kumar yadav to Amit Yadav sir
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                            A
                            amita chouhan
                            from Amritsar, Punjab
                            Jul 1, 2013
                            Resolved
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                            Address: Gurdaspur, Punjab

                            i have an account in the Punjab national bank. it is near RR Bawa college in Batala. there is only one counter for depositing the cash. so there is great rush on the counter and it is also very difficult and inconvenient for the ladies to use any kind of service. so, i kindly request you to deal with this problem and build a separate counter for ladies. and their customer services is also very bad. whenever i call them they do not pick up the calls or spend too much time while hanging.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            punjab national bank/ dealing — dealing is not good

                            i hav visited in branch but they drink tea at outside of bank in winter in time of duty. they ask chah ta pee liye, kam ta hunda rahuga.
                            pnb cucle bazar bazar branch fazilka
                            i hav a current and a saving account there, but nw i want 2 leave dis bank b'coz of their dealing wid customers.

                            PNB — Bad Service

                            My name is Manish Raj, i've recently opened my saving account whose no. is [protected] and customer no. is GTH002892 in "Arya nagar Kanker khera,Meerut branch". I month earlier i submitted my form to avail net banking facility but till now i don't recieve my username/password of net banking by branch or post. Whenever i go to bank the branch manager says till now they haven't recieved from head office. Even they are not ready to check.
                            I really get frustated from this bank.
                            HELLO SIR,
                            I M KANWAR PAL FROM ABOHAR PUNJAB, I WANT TO TELL U THAT WHEN I NEED MONY THEN I GO FOR WITHDROWL BUT D.A.V COLLEGE BRANCH ATM IS NOT PROPER WORKING BCOS PROCESSING IS SO LOW SO MANY TIME PEOPLE GO TO WITHDRWL BUT WHEN PUSH THE BUTN THE BEEP OR PROCESSING VELUE IS ZERO, WITHDRAWL AFTER 5 OR 10 MINT, WHEN I ASK THE MNEGR HE TOLD ME THAT, I CANT DO ANYTHING U CAN COMPLAINT FOR THAT ANYWHERE, SIR THERE ARE 3 COLLEGE AND TWO SCHOOL`S, STUDENT CANT WITHDRAWL PLEASE TELL ME HOW CAN WE COMPLAINT N WHICH PERSON WHO CAN SOLVE THIS PROBLEM, PLZ SOLVE OUR PROBLM.
                            THANKS
                            ATM ADDRESS: PNB
                            BRANCH :D.A.V COLLEGE
                            ABOHAR(PUNJAB)152116)
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                              Pardeep7171
                              Jun 26, 2013
                              Resolved
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                              Address: Panipat, Haryana

                              respected sir,
                              i am a customer of your pnb branch, at
                              samalkha
                              dist panipat haryana.pin code 132101
                              i lost my pin no.so i
                              want to know my pin no.my atm is blocked beause i try it 3 times.
                              my atm card no.is
                              . [protected]
                              plz help me
                              thanking you
                              my email id is : [protected]@gmail.com
                              yours sincerely,
                              Pardeep sharma
                              m no. [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                V
                                Viren86
                                from Mumbai, Maharashtra
                                Jun 18, 2013
                                Resolved
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                                Resolved

                                Address: Kota, Rajasthan
                                Website: www.pnbindia.com

                                Hello Sir/Madam,
                                My Name is Virendra Kumar. Actually my father Mr. Bhag Chand has just retired from his job and they decided to invest his money in Punjab National Bank through Fixed Deposit. So my father decided to break his money in three FD for monthly payable interest.
                                So the PNB employee did correctly for two FD. But in the third FD they did yearly interest plan instead of monthly. I still remember I filled the form correctly and strictly give instruction to that employee that i want monthly interest. He said ok. But when I see the slip of FD its written yearly interest.
                                And we went back for correction to that employee (i only remember his surname MEENA) then he said you only said yearly interest.
                                Now i want to ask is that our mistake that we are doing Fixed Deposit with PNB????
                                and Is it fair enough to give pain to a 60 yr old person who believe on yours BANK??
                                I just no paper work just correct my FD with no customer pain.

                                And one more request suppose all the customers who are coming in the Bank if all of them come with a PAN (Jo khane ke baad khate hain chune and kaththa wala) or Vimal Guthka in their mouth then how will you feel???

                                Because one of your employee who is seating in PNB (Bhimganjmandi Area Kota Rajasthan ) He does the same thing.

                                Thank You
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                All public-dealing organisations should have contracted employees and no permanent employees. They will work efficiently to save their jobs.

                                Punjab National Bank — related to account debit

                                dear sir
                                my account is debited by rs 250 on date[protected] when i was doing online recharge from my mob. bt sir the transection was unsuccesfull. and y money was lost. so pls give the ans. my email id is [protected]@gmail.com
                                my account no is[protected].
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                                  pawan68
                                  from Chennai, Tamil Nadu
                                  Jun 18, 2013
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                                  Address: Jaipur, Rajasthan

                                  Dear Sir,

                                  I opened saving account in PNB bank in 2006 at Jaipur , Rajasthan. SInce then i haven't use it.

                                  I just want to have information about my account , is it still active or it has been deactivated.

                                  What all information i need to submit to know my account details. (Actually i have lost ATM Card as well Passbook )

                                  Account was opened on my name (Pawan Kumar Soni ).

                                  Please me to know my account detail.
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                                    TAANI RANI
                                    from HAJIPUR, Bihar
                                    May 28, 2013
                                    Resolved
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                                    Resolved

                                    Address: Bihar

                                    sir,I am RANJAN KUMAR, account no.-[protected],my ATM & shopping card is not working properly when I M recharge from rcom.com.in,so sir please grand my complain,and my 3d secure password deactivated please activate my 3d password for online recharge.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Kindly share your contact number.. Thanks


                                    --
                                    Regards,
                                    PNB Bank
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                                      kashyapbr
                                      from Mumbai, Maharashtra
                                      May 26, 2013
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                                      Address: Himachal Pradesh

                                      Dear Sir,

                                      I am not receving SMS alert on my mobile phone No=[protected] against my saving A/c No [protected] at PNB Totu (Shimla)-11 I have also registered a complaints vide complaint no[protected] dated 18 April 2013 but still SMS alert facilities has not been activated. Kindly activate my SMS alert at the earliest.

                                      Thaking you

                                      Yours faithfully

                                      BR Kashyap
                                      .
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                                        vivek100776
                                        from Mumbai, Maharashtra
                                        May 25, 2013
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        i submit withdrawal request of my policy no[protected]vivek aggarwal) on date 07/05/2013. but till date i can not received any amount.i send complaint by mail .I talk executive of company at least daily but they didn't give me any reason to delay my request

                                        kindly please give me revert as soon as possible.i am waiting for your response.

                                        regards

                                        vivek aggarwal([protected])
                                        policy name = met easy
                                        policy no. 00518731
                                        executive name = firoz
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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