Punjab National Bank [PNB] Complaints & Reviews

Dear SirMadam,

This mail is regarding the ACNo- [protected] (Account Activation).
As i am the customer of PNB Daryaganj Branch Since long time & i was using the ATM too, Since longer time i have not used the ATM Card for Withdrawal.
Today i have checked my ATM Card but it was not working. There for i have spoken to Diljeet in Customer Care[protected], As per him my account got deactivated.
i could not able to Withdrawal money, in the mean time he suggested me to contact to branch for Account Activation. As i am not in the position to visit to New Delhi as my posting is in Bangalore.I have tried to contect to Daryaganj Branch over the phone[protected]/23275223/[protected], But there is not response, bell was keeps on ringing...
I would request you to please do the Account Activation.

My Details are:-
Sanjiv Kumar
ACNo- [protected]
Branch - Diryaganj, New Delhi.

Hope you will considered it.

Thanks & Regards

Sanjiv Kumar.
[protected]

Dear sir,

My name is Prateek Sharma and my Bank acc name AS Prateek and Acc/no [protected] in PNB My Address is E-53 sector-9 New Vijay Nagar Ghaziabad U.P 201001 I used my atm card for cash 17th Jan 2010 between 3:00 pm to 5:pm from Noida Sec-48 for withdraw Rs.4000/- after authenticatnt msg present is time is out please take card and 4000/- is deducted from my account kindly credit this amount in my account its to big issue for every person for every customer MY ATM CARD NO is[protected] card issue date is 2001/01

regd
Prateek

To,
The Branch Manager,
Punjab National Bank
Shastri Nagar
Ghaziabad
Subject:- Dr amount in my Account by ATM Transaction.
Dear sir,
I am holding A/c No:[protected] in Shastri Nagar Ghazibad of Punjab national Bank. On 24 November 2009 at 10.50 A.M. I tried to transfer Rs 2000.00 Through ATM Card No-[protected] of PNB from the ATM of Punjab national Bank at Kutubkhana at Bareilly. However the transaction was declined due to transaction time out reason. After some time on dated 24 the November 09 when I Checked my account in PNB bank ATM . In my account Rs 2000 Dr in account.
In view of above may I requested PNB Bank to kindly credit Rs 2000 back to my account as soon as possible.
Our complaint No 23488951 dated 31 December 2009 is registered in your Channai & Gurgaon Call center. He is give the reply we are short out complaint with in 21 days. But no response from your call center. At present he is says This is branch Problem Ple contact to Branch Manager he is solve the problem.

Please solve the our problem.
Thanking You
Vijay Tandon
[protected]
j-99 shastri Nagar
Ghaziabad.U.P.

Sir, My account no is [protected] at PNB Salhawas Rohtak.
sir i want to know my Account Balance.
secondly i want to change my signature . pse tell me procedure for that .
thirdly, pse inform my ATM card status for which i have applied Online.

waiting for your kind response...


thanking you..

We already block my old bedit card (Debit card No. :- 7989 & A/C No. [protected]), I request to you pls issue my new debit card for same number.

my debit card block complaint no is.24252614.

plz.block my dibet card my account no is [protected]

i am rajesh kumar awasthi
Sir, My pnb saving a/c [protected]no my atm card has been lost 13.11.10 at 6:00PM

sir
i am dinesh kumar & my a/c is [protected]
my atm card has been lost 05.01.11 at 1 pm

my id is [protected]@gmail.com

plz issue new atm card

my add is
56, 57 nirangan vatika 2nd floor bachha park meerut u.p.

hi, i forget my atm pin code my account no is [protected] and debit card no is [protected] plz find my pin no my cell phone no is [protected]

respected sir,
my ATM card saving account no [protected] is missed by me on last night so i want to block my ATM card so that no-one can missuse it.

Hi. I am Amit yadav and my contect no. is [protected]. lost my debit card and i want to lock it and i want a new debit card. It is a Punjab national bank debit card. My account no is...[protected]...Pls do it immediately, It is my humble request.

ATM Card not issue

hi sir my name is harman Bir Singh nd my A/c no. [protected] i applied ATM card in september but not issue rite now i am very upset plz help me i call in bank but they dint response me plz rpy me asap phone no. [protected]

Respected sir,
I am a costomer of your bank since 2006. My account no. [protected] and it is running actively. I had loghed a complaint regarding ATM transaction. My account was debited with Rs. 6000/- but I didn't get the cash. The transaction was done on 10/01/2010. the complaint was loghed on they very day & the docket no. given to me at time of complaint was 23944385. I am not getting any response from your toll free number, they are delaying the matter by saying that the amount will be credited in the account in 2-3 days.
Since it has been 45 days & I have not received the money, your good self is respected to please resolve the case as soon as possible.

Thanking you,

Manjeet Singh
124 Race Course, Dehradun.
ph - [protected]

Dear

I am fully agree with you, I also faced this kind of problem many times.
When I complaint to manager ...He said there is a short of staff, he is not polite with Bank Customers, Nobody is Here to help old age persons to guide.

Manager will work only when Customers were angry.

regards
Deepak Tanwar

SIR MY FATHER TAKEN HOUSING LOAN OF RS 1500000 @7.75% INTERSET RATE UNDER BONAZA SCEEME FROM PUNJAB NATIONAL BANK IN 2005 BUT NOW BANK HAS CHARGING INTERSET @8.15%... SO PLZZ HELP ME

DEAR SIR
MY ACCOUNT IN YOUR JODHPUR P.N.B CHOPASANI BRANCH MY ACCOUNT NUMBER IS [protected], YESTERDAY MY BALANCE IS 1405/- MY COMPLAINT IS 1000/-DEBIT IN MY ACCOUNT BY AUTOMODE SO I NEED YOUR HELP.

i have submit complant against PNB bank branch Tohana (Haryana )-125120 to DGM.


your DGM officer hissar send a person to tohana in Sunday[protected] for enquary ( investigation )...

person name is Partap Singlh shila ( [protected] ).

Partap said on Phone that, we have no need to check the vedio camera recording of our bank, I think so u r at wrong way..

I m Suresh singla from CCI.

DO U THINK THIS CHECKING PROCESS IS WRIGHT WITHOUT SEE ANY VEDIO RECORDING AND WITHOUT MEET WITH MEET...
I Think so it a totly game plan aggenst me AND TOTLY you save our employ.
But remamber i will take some strick action by Help of MEDIA.
I want to meet with your senior.
Call Me at my Number.

DO U THINK IT IS WRIGHT WAY TO CHECKING ????????

plz reply

Suresh Singla
CCI- Cotton corporation of India.
[protected]

Hi Rinku

For Your Information

A system of Chief Host has been introduced at every Circle Head’s Office. A complaint may be conveyed to the Chief Host on telephone, who will get the same redressed. If the complaint is not redressed within 7 days of lodging, the matter can be taken up with the concerned Circle Head, under whose administrative control the branch falls

You can Contact the Cicle Head of PNB in bulandshahr, , , , Mr M S Maun, AGM - [protected]
[protected]

He is very Dedicated Banking Professional

On 15th of every month (next day in case of holiday), customer can meet the Branch Manager/Higher Authorities in their office without prior appointment.
• Alternatively, a Complaint can also be reported to our Customer Relationship Centre on toll free number[protected], accessible 24 hours from MTNL/BSNL fixed phones throughout India OR[protected]a paid number, which is accessible from fixed as well as mobiles of any telecom operator.


• If the complainant still feels unsatisfied with the Branch/Circle Office, he can address his complaint to the Bank’s Nodal Officer designated to deal with customer’ complaint/grievance giving full details of the case to :

Ms.Malathi Mohan,
General Manager, Punjab National Bank, (Customer Care Centre),
Head Office, 5, Sansad Marg, New Delhi-110001. Telephone No: +[protected]
Fax: +[protected]
E-Mail: [protected]@pnb.co.in OR [protected]@pnb.co.in

• After exhausting above machinery/channels, if the customer is not satisfied, he may write to

Chairman and Managing Director
Punjab National Bank.
Head Office,
7, Bhikhaiji Cama Place,
New Delhi- 110066
Fax:[protected]


Regards

Musfer (musfer.[protected]@gmail.com)

PNB — poor services

hellow, sir
my name is ashish nautiyal .
i have a account at ur srinagar garhwal branch, uttarakhand.
my account no. is [protected].and customer id is BGV003677.
last so many days whenever i go to pnb srinagar, no one to entertain me . i just want to latest entry on my passbook, no one do this simple job. they are giving the server , electricity and busy causes.
now i want to close my account from pnb.
but you take serious action against those staff, because they are sitting there for us.
hoping for faveourable reply
ashish nautiyal([protected])
rain basere
nursery road
srinagar garhwal uttarakhand

The Bhogal branch, new delhi, too has the same attitude. They want the customer to visit at the given by them, esp., the ladies out there.

To,
Chairman and Managing Director
Punjab National Bank.
Head Office,
7, Bhikhaiji Cama Place,
New Delhi- 11006

Ref: Bank staff complaint for PNB Tri Nagar branch, Delhi.
Sub: Complaint against bank staff behaviour for opening new account.

Respected Mam,

I, Ashish saini account holder in your bank, branch of Tri nagar (Delhi).

Due to unavoidable reason and personal behaviour of your branch staff, I have planned to discontinue my CC, SA & RD account services from your prestigious bank only because of your staff behaviour of mentioned branch as they all are selfish and wants to be at their home before 5 pm anyhow, whether customer have to roam here and there for cash deposit at 3.55 pm or any new customer wants to attach with your bank they directly deny for accepting form and cash as well, even their cheif/ manager have much interest in gossips or hello/ hi with the other peoples or staff members rather to solve customer’s problem or inconvenience.

Today February 23rd 2011, i went their with my aged mother for her new account and FD purposes but your brach staff directly deny for providing service with a unprofessional statement that “bhai sahib aab hum 4 bhej tk account hi thona kholte rhenge, hume b ghr jana h humne cash tally kr liya h, agar services s satisfied nhi ho to manager pa jao ya kisi or bank ma” and they all are playing with me by guiding me another counters, that go to Mr. Jain he’ll guide you or go to Mrs. XYZ she’ll deposit your cash and so on so i torn my form their and decide to discontinue with PNB and will opt for Standard chartered bank or ICICI any private bank who know how to behave with their customer and care take them.

I’ll not disclose any individual’s name as it does not suit to fetch bread and butter from other’s mouh and hope you’ll take any stern action for the same and will handling this problem professionally not as they do.


Regards,
Ashish Saini
Mob# +91 [protected]
E-mail: [protected]@yahoo.com

Punjab National Bank is the worst bank as far as customer service is concerned. My complaint is regarding treatment of customers if you are transacting at a branch other than your native branch. Each branch has different procedure for accepting cash deposit from customer belonging to other branch. For example, Branch at West Patel Nagar, New Delhi accepts cash for other branch customer from 3-4pm. The branch at Sector-1 Noida issues token (10 customer in one sequence) and lets the customer stand outside branch entry door (imagine the heat in May/June). The Sector 18, Noida branch is one step ahead. They let you stand in scorching sun outside the branch where they have a dingy window to accept cash from other branch customer. I urge the all the harassed customers of PNB to close their accounts and let the scoundrels (bank staff of PNB) know that their salaries come from the business that we give to bank. I urge citizens of my country not to tolerate the injustice. Be LIONS. Speak up and claims your rights.

swap machine

swape charges

OTP not Receiving

My account no. of PNB is [protected] and registered mobile no. is [protected] . I can not receiving OTP no. My ten Complaints pending for Pnb Bank customer care.

I (Noorul Haque) banking with HDFC Bank (Udyog Vihar Branch) tried to withdraw Rs 8000 from a Punjab National Bank ATM (MG Road & IIFCO Chowk Branch, Gurgaon) but due to some server error amount of Rs 8000 has not been dispenced from the ATM Machine and already logged a complain for that to HDFC Bank and according them no money is being refunded by you people so i want my money bank as soon as possible.

Name:Noorul Haque
Banking With:HDFC Bank
Date:12/12/2009
Time:12 to 1 PM
Branch:MG Road & IIFCO Chowk(Gurgaon)
ATM:PNB ATM
Message from the ATM:Servor Error & Time out

I (Noorul Haque) banking with HDFC Bank (Udyog Vihar Branch) tried to withdraw Rs 8000 from a Punjab National Bank ATM (MG Road & IIFCO Chowk Branch, Gurgaon) but due to some server error amount of Rs 8000 has not been dispenced from the ATM Machine and already logged a complain for that to HDFC Bank and according them no money is being refunded by you people so i want my money bank as soon as possible.

Name:Noorul Haque
Banking With:HDFC Bank
Date:12/12/2009
Time:12 to 1 PM
Branch:MG Road & IIFCO Chowk(Gurgaon)
ATM:PNB ATM
Message from the ATM:Servor Error & Time out

I (Noorul Haque) banking with HDFC Bank (Udyog Vihar Branch) tried to withdraw Rs 8000 from a Punjab National Bank ATM (MG Road & IIFCO Chowk Branch, Gurgaon) but due to some server error amount of Rs 8000 has not been dispenced from the ATM Machine and already logged a complain for that to HDFC Bank and according them no money is being refunded by you people so i want my money bank as soon as possible.

Name:Noorul Haque
Banking With:HDFC Bank
Date:12/12/2009
Time:12 to 1 PM
Branch:MG Road & IIFCO Chowk(Gurgaon)
ATM:PNB ATM
Message from the ATM:Servor Error & Time out

Please Contact me at[protected]