Punjab National Bank [PNB] Complaints & Reviews

I used my punjab natonal bank debitcard (card no.[protected]for withdrawl money 5000/-from Union Bank Of India ATM.due to some mechanical problem, I can't receive money but 5000/-rupees less from myaccount. Tell me what can I do.

Dear Sir,

My ATM card has been blocked, at it is showing all the details, but transaction ia not going on .

ATM card number: [protected]
A/c Number : [protected]
A/c Holder: Kritika Chauhan
D/o : Rajvir Chauhan
R/O : Karnal, Haryana
Bank Branch : Panipat, Haryana


Please help me in activation, as i dn't have any other mode of transaction, no chq book, no online, no phone banking,
Please help me out sir .

Regards,
Kritika

i am using the card in ukraine, it blocks in atm, now they are not giving back, without your fax application, an you from india are not responding, verify plz, not only promises

ORIENTAL BANK OF INDIA,CHANDIGARH — RELATED TO TRANSACTION

I Jeenu Sikka ,my residential address is D-51 Samrat Palace,behind tulsi nursing home,Meerut,U.P,i have account in your PNB,ABULANE MEERUT BANK and my account no.[protected]is.ON 13-OCT-2009 I did transaction from ORIENTAL BANK,SECTOR 17 BUS STAND,CHANDIGARH OF 3000 RS firstly after that i made a transaction of RS 2000 but the result was nil and even i did'nt got slip with this.later on i did contact to oriental bank that day only they told me that money will back in your accont with in 24 hours but till now i d'nt get that money in my account and that 5000 RS is subtracted from my account.So at last please grant my request soon as possible and take some decision.Thank you.

i ( avi mehanwal ) am a pnb ac holder with ac no[protected]
in shastrinagar branch, meerut.
what happened me is that i trying to withdraw a sum of rs 2200 from DENA BANK atm machine located at LAL KUAN, GHAZIABAD on 12/12/09
when i inserted my card and filed to withdraw 2200 rs the machine halted abruptly with an error message " SERVER IS DOWN "

after this when i checked my balance on 14/12/09 my balance showed that my transaction on 12/12/09 was successful and that i have withdrawn.

so i m requesting pnb shastri nagar branch to please kindly check my transaction record in your atm server log file., and kindly transfer back rs 2200 in my ac

thanking you

personal account details :
name : AVI MEHANWAL
AC NO :[protected]
AC TYPE : SAVING FUND
DEBIT CARD NO :[protected]
ADDRESS : C-13
SECTOR-6
JAGRITI VIHAR
GARH ROAD
MEERUT


MY PERSONAL DETAILS
MOBILE NO : [protected]
ADDRESS " B-11A
VERMA HOUSE
PANCHSHEEL COLONY
LAL KUAN
GHAZIABAD

Sir,
I am the customer of Punjab National Bank Abu Lane Branch Meerut Cantt.
opend Saving Bank A/C on 26.12.2009 with Re.1000/-.Officer giving me A/C no.
[protected] along with my pass book, debit card & passward ok fine.
But one problam is there my debit card is not uploaded in system till date
if your officer is unable to upload my debit card no.than He/She is not layble to
work with punjab national bank.
PLEASE TAKE NECESSARY ACTION

Sir,
I am the customer of Punjab National Bank Abu Lane Branch Meerut Cantt.
opend Saving Bank A/C on 26.12.2009 with Re.1000/-.Officer giving me A/C no.
[protected] along with my pass book, debit card & passward ok fine.
But one problam is there my debit card is not uploaded in system till date
if your officer is unable to upload my debit card no.than He/She is not layble to
work with punjab national bank.How can i opparete my A/C by debit card.if you are helpful than help me i'm very thankful to you

PLEASE TAKE NECESSARY ACTION & oblise me


THANKS & Regards
Ashwani Sharma
Regiment Bazar
Karai ganj
Meerut Cantt.

i want to my account tangection

Dear sir,

I was tranferd 1000RS, from my ICICI bank account[protected] haridwar to PNB bank A/C [protected] meerut, the A/C holder name is Mr. Rajeev Gupta, but his told, the amount not transfer.He want that 1000Rs for phone component service business. But I doubt his business. Personally I talk Mr. Rajeev Guta, but he is not return my 1000Rs.

If any method is there to return my money to my account . Pls do need full help.

Regards
Shiv Kumar Chauhan

A/C No[protected]
Bank & Branch- ICICI Bank Haridwar

sir maine aapki company ke baare me news paper me pada tha ki gr bathe paise kammae, to maine aapke coostmer k khe anusaar pt. ravinder sharma k account me phle 990 or baad me 525 rupes jma krwa diye the, to aapke costmer care ne kha ki paarsal 20 dino me aa jaayega, bt 20 din baad parsal nhi aaya. to maine pucha ki paarsal ku nhi aaya to vo khane lge ki paarsal hmne rakh liya hai, ab mai kya kru. my no. [protected]

forget transaction password

Dear sir pls recover my txn password... My ac no. [protected] Lalan kumar verma Pls send my txn password on my mail [protected]@gmail.com

PNB — problem in transition via net in account

i want to remed funds in my account in UIT campus branch,Bikaner (raj).code 1917. but the name of branch is not found on transition site...as transfer by internet is not possible in account.why this problem is occuring? is there any way out so the net transition become possible in this branch account...

Personal — Non receipt of payment amounting Rs.11000/- from ATM.

Dear Sir,

Regretfully, I would like to mention here that on 17.3.2009 at 1924 hrs., I used the SBI ATM situated at Veerbhadra, Rishikesh for withdrawal of Rs.11000/- but I could not receipt the above amount from the machine. Accordingly, I immediately intimated to the PNB authority on 18.3.2009 at 11.00 AM at PNB/Haridwar Road, Rishikesh. Till date no action has been taken by your bank despite repeated information to the Chief Manager and your call center vide Docket No.17009880 dated 20.6.2009 and Docket No. 19651112 dated 9.9.2009.

The above has resulted mentally tortured to me and my family since I have not a highly paid employee.

You are requested intervene into the matter or otherwise I have no alternative but to go to the Consumer Forum.

Thanking you,
Yours faithfully,

Sd/-

[ H.K. BORA ]
A/C NO. [protected]
ATM CARD NO.[protected]

sir,
i am suresh gupta. my account no. is:- [protected]. I withdrawl 10000 rupees from oriental bank of commerce ATM. But this payment can not to received by me. This branch is cheema chowk, Ludhiana. but 10000 rupees debit from our account.Withdrawl date is 26/11/2009. txn no. is 3432. we gave the complaint through phone. the complaint no. is 22315149. we also give complaint in our punjab national bank brach but they can not give response us. so plz u check this complait & give back answer.

your's faithfully

Suresh Gupta

mobile no. [protected]

sir,
i am suresh gupta. my account no. is:- [protected]. I withdrawl 10000 rupees from oriental bank of commerce ATM. But this payment can not to received by me. This branch is cheema chowk, Ludhiana. but 10000 rupees debit from our account.Withdrawl date is 26/11/2009. txn no. is 3432. we gave the complaint through phone. the complaint no. is 22315149. we also give complaint in our punjab national bank brach but they can not give response us. so plz u check this complait & give back answer.

your's faithfully

Suresh Gupta

mobile no. [protected]

Phone no.[protected]

Punjab National Bank — Non receipt of payment

To
The Branch Manager
HDFC Bank,
2nd floor, Titanic Bldg, 26 A, Narayan Preoperies,
Chandivili, Andheri-East, Mumbai-400 072

Dear Sir,

I am an A/c holder(A/C No. [protected] of HDFC Bank,Sector -21 A Badkal flyover Faridabad.

I made a money transaction through PNB ATM centre, Maharani bagh, using HDFC Debit Card, on 8th Sep. 2010. I withdrawed Rs. 8000/-.Due to problem in Atm i was able to hold on 500/- rs ans 7500/- rs was at the point of the ATM. I m trying to took my left amount before that the ATM plate got down. I registered the 15days I didn’t receive my money back, even though HDFC Bank claimed the money back.

I look forward to a speedy action from your part.

regards

Sneh Saini
Asian Institute of Medical Sciences
Sector -21A Main Badkal Road
Faridabad- 121001
+91 [protected]

Punjab National Bank — for accepting hot no

sir i m awadhesh tiwari and my account no is [protected]. my debit card has been crashed nd my card no is [protected] so i want to renew my debit card kindly give my hot no.

P.N.B. — LOST MY ATM CARD

HELLO SIR,

i am sumit kumar gupta, i use my monther ATM card, but i lost
my ATM card Tomorrow, i use in axis bank ATM for cash money,
but forget in insight of the ATM, so plz tell me about block my ATM
card, or reissue,

CARD NUMBER : XXXXXXXXXXXXXXX2597
ACC NUMBER : [protected]

p.n.b atm card — lost a.t.m card

PNB ATM Card Complaints - LOSS OF ATM CARD
View all PNB ATM Card complaints
PNB ATM Card
Posted:[protected] by Lenin Joseph Send email


LOSS OF ATM CARD
Dear Sir/Madam,
I am maneesh vill. kothe manwal khanpur chiwk pathankot punjab. I have an SB account (A/C # 8) in ([protected])PNB, dhangu road pathankot.. I have lost my ATM card about 2 days ago. I did not try to block it because it was already de-activated when I was trying to withdraw money from ATM counter.

Kindly send me a new ATM card to my home address available in bank database or please advice how do I get a new one.and cancel my account

Thanks and regards
maneesh

atm card — lost of atm pin no.

my self mr .H.N THAKUR AND MY CARD NO IS[protected] AND HAS BEEN ISSUED ON 2006and i have forget my pin no so pls send me my pin no urgently on my email addrees [protected]@yahoo.co.in

PNB ATM Card — lost of atm card

respected sir,
my ATM card No 504884************5 saving account no [protected] is missed by me on last night so i want to block my ATM card so that no-one can missuse it.

kkignj nhbg

PNB ATM DEBIT CARD — lost ATM card

NAME : SATPAL SINGH

ADDRESS : A-10/24 SECTOR 18 ROHINI DELHI -85

A/C NO: [protected]

CARD NO: [protected]

MOBILE NO: [protected]

please stop all further transaction on this card ....

Sir
my at has been lost before todays and i want to block it my accunt no. is [protected]/Arpit Sharma/Dehradun now i live at moh.nattha singh po. jaspur U.S.N.Uttarakhand pls provide a clone of y A.T.M. card Thank you
Arpit Sharma

my password is blocked so pls send the my new password

jbgjyufuj

Respected Sir,
I am running my Savings A/c([protected]) in fatehgarh Sahib, PUNJAB .I have lost my ATM card on 6 -7 Month ago.I request your good self to deactivate the operation of ATM card in order to avoid any misuse of the same.


Yours Sincerely,
Amandeep Singh

respected sir
i am a customer of your branch my a/c number is [protected] and i lost my pin no.so i want to know my pin no. my atm card no.is[protected].plz help me
thanking you
15july2010
babbar abbas
kairana m.nagar

i forget my pin no and there is no branch of your bank.
then what i do

respected sir
i am a customer of your branch my a/c number is [protected] and i lost my pin no.so i want to know my pin no. my atm card no.is[protected].plz help me
thanking you
24 fab 2011
sukhdev singh
[protected]
ram ganj brach ajmer

PNB ATM Card — atm card not withdraw cash

Hello sir, i am harsimran jit singh i have account in punjab national bank a/c. no. [protected]. My atm card does not withdraw cash

respected sir
i am a customer of your pnb branch, is mohammadi dist lakhimpur uttarpradesh. i lost my pin no.so i want to know my pin no. my atm card no.is [protected] .plz help me
thanking you
my email id is : [protected]@gmail.com
yours sincerely
Atul Gupta
m no. [protected]

Respected Sir,
I Forget my PIN No. So plz send me the new PIN no AT my MAIL ID [protected]@gmail.com.MY Card no. [protected].And A/C no. is 021100 [protected] .Plz hepl me.

Thanking You
15th FEB of 2012
Yours Sincerely
Shivani Dogra

respected sir
i am a customer of your branch my a/c number is [protected] and i lost my pin no.so i want to know my pin no. my atm card no.is[protected].plz help me
thanking you
15july2010
Navin Kumar
Noida Sec-26
Contact No-[protected]

respected sir,
i am a customer of your pnb branch, at
samalkha
dist panipat haryana.pin code 132101
i lost my pin no.so i
want to know my pin no.my atm is blocked beause i try it 3 times.
my atm card no.is
. [protected]
plz help me
thanking you
my email id is : [protected]@gmail.com
yours sincerely,
Pardeep sharma
m no. [protected]

I had lost my atm pin card no is [protected] and name nagesh gollar email id [protected]@gmail.com

Dear sir,
Greetings!

I have lost my PNB debit card PIN, card no is [protected] and my email id is [protected]@gmail.com,
kindly help me as soon as possible.

Thanks!

Regards
Allankrita Sharma

Respected sir
I had forgot my ATM card pin no my account no is [protected] and card no [protected] and my name in tenzin dolma and my email id is [protected]@yahoo.co.in or contcontact me on [protected]. I wiil be highly thank full to you.

Regards tenzin

I am Neetu Devi . I lost my ATM card .my A/C NO [protected]. My ATm pin code share somebody's . Please hurray block my ATM cards.

Thank-you
You're sincerely
Neetu devi

Amount debited from my a/c but i did not recive...
Hi,

I am having a Saving Account in Punjab National Bank.

Recently I made a transaction of Rs.7000/- at HDFC ATM NO.S1ACPI01, It show amount has been debited from my account.
But I have not received any amount from ATM Machine.

So I contacted to PNB Branch Manager he gives me PNB customer Care no. i.e.[protected]
and[protected]. I register Complained no20814521 on customer care on 16/10/09

Please help me to resolve this issue.

My account : Account Number-[protected]
Transaction Date 16/10/2009
Transaction Amount INR 7, 000.00

Transaction Particulars ATM/hdfc/S1ACPI01

Regds
Sonu Kumar
[protected]

sir,
my name is mohammad ayub pnb account no-[protected]
i try withdraw atm andhra bank noida-NC573401 date[protected]
first time try no withdraw 5000/ second time try 5000/ withdraw but less in my account
RS 10000/
[protected] PNB COSTUMOR CARE COMPLAINT NO RESPONCE
please help me
tu

show my account diels

recharge balance

Amount debited from my a/c but i did not recive...
Hi,

I am having a Saving Account in Punjab National Bank.

Recently I made a transaction of Rs.7I00/- at CORPBANK ATM NO.28704 It show amount has been debited from my account.
But I have not received any amount from ATM Machine.

So I contacted to PNB Branch Manager he gives me PNB customer Care no. i.e.[protected]
I request my complain on customer care on 24/11/2009

Please help me to resolve this issue.

My account : Account Number- [protected]
Transaction Date 16/11/2009
Transaction Amount INR 7, 100.00

Transaction Particulars ATM/corpbank/cobno28704

Regds
Puneet kumar srivastava
[protected]

Dear Sir,

My Name Is Shaitansingh Account No [protected]. Shaitansingh rathore< sj.[protected]@gmail.com > < sj.[protected]@yahoo.com> Mo No [protected]

Problem:- 1. 4000 Rupees Transfer in my account But Frist Time When I go ATM And Check It 4080 Balance Is Available When I recipt/taken to my rupees But ATM respons to me your Balance is 80 rupees only.
2. so i call to custmer care and ask to my problem So Custmer Care Madam Response To Next 24houre Your 4000 rupees transfer in your account. When I After 24 houre i go to ATM And check my account but no rupees transfer in my account.
3. Again i call to custmer care call and ask about my problem so response to me next 12 days your 4000rupees transfer in your account. And Give to me My Complain No.[protected] Date[protected]
4. So Til No Any Rupees Transfer In My Account So Plz You Help Me Early As Possible To 4000 Rupees Transfer in my Account.

respected sir my ac no is [protected] in the pnb near by gzb up
i have reissue the 3 atm debit card unfortunatly 1st atm was lost by me, 2nd atm forget my pin code and 3rd atm was not working properly a lot of sketch on the black strip
i want to again reissue the atm card with 100 rs penelty but the worker not activate my atm card they are saying that a person can issue only 3 atm
i know that i had a big mistake but i promise i will never lost this time atm card
i really need the atm bcoz i am a student of b.tech 3rd year i am face a lot of problem to recive the money from my home
plz sir give me a last chance
i have issue the 4 atm but bank manager not activate my atm card no is [protected]
please sir its my humble request that activate my atm card
thankyou

R/sir
mera atm to mujhe de diya gya hai lekin wo abhi tak activate nahi hua hai kripya karke mera atm activate karne ki kripa kare atm activate na hone ke karn mujhe kafi pareshniyo ka samna karna pad raha hai maine bank mai pata kiya to bank walo ne kaha ki aap ka atm activate ho gya hai kripya is metter per jaldi accetion le
NAME RAKESH KUMAR A/C [protected]

ATM No.[protected]
Dhanyabad

sir i oppend a/c in your branch pnb. but i have no transation for some months. now i will start this a/c again. please tell me how many charges deduct PNB in my a/c . I deposted 1000 Rs. last aug 2009 but after this there are 0 balance. if any solutition give me some hint and tell me how many charges will deducted

my name is Martand Pratap Gautam ... i am having pnb savings bank account and no is [protected] ...i have not used my pnb ATM & Shopping card(Master Card) for any shopping but bank says you have used your card for shopping. as per bank transactions are here.
18/01/2009-Rs-1890/-
13/06/2009-Rs-3600/-
26/06/2009-Rs-1828.04/-
24/09/2009-Rs-2010.24/-
one cash withdrawal trough axis atm on dated 04/06/2009. but amount not received by me. so i lodged a first complaint on september 12th complaint no[protected], & other Complaint no. 23886614, 23886852, 20745164 by calling to the call center... they told yhe money will be refunded in 15 days ... but till now it has not been returned...evrytime when i call them they will tell it will credited to my account in 1 week... but not all credited it is more than days... so please something fast

my name is Martand Pratap Gautam ... i am having pnb savings bank account and no is [protected] ...i have not used my pnb ATM & Shopping card(Master Card) for any shopping but bank says you have used your card for shopping. as per bank transactions are here.
18/01/2009-Rs-1890/-
13/06/2009-Rs-3600/-
26/06/2009-Rs-1828.04/-
24/09/2009-Rs-2010.24/-
one cash withdrawal of Rs.10000/- trough axis atm on dated 04/06/2009. but this amount not received by me. so i lodged a first complaint on september 12th complaint no[protected], & other Complaint no. 23886614, 23886852, 20745164 by calling to the call center... they told yhe money will be refunded in 15 days ... but till now it has not been returned...evrytime when i call them they will tell it will credited to my account in 1 week... but not all credited it is more than days... so please something fast

State Bank of Patiala — NON-DISPERSAL OF CASH FROM ATM

NON-DISPERSAL OF CASH FROM ATM
NON-DISPERSAL OF CASH FROM ATM
Sir,
I have an Account in PNB,basti nau jalandhar.I Suffered from Non-Dispersal of Cash Problem on 06 sept 09 When in an ateempt to withdraw cash from SBPatm(basti adda jalandhar),I found my amount of Rs 2500 deducted.Since then I made many complaints in Customer care of PNB.On 26th of Dec. I contacted Customer care of PNB they told me that CLAIM has been REJECTED by STATE BANK.
IF Claim is REJETED then WHERE MY MONEY HAS GONE.
IS THEIR FRAUD AT BRANCH LEVEL i.e BO; SBOP PATEL CHOWK JALANDHAR Because Rs 2500 will be EXCESS ON THAT DATE . SIR PLease check all facts at your level.
i have a Student account and that titchy amount mean a lot for me.
I therfore humbly request you to take serious action so that my amount is returned asap.
THANKYOU
PNB Account No:[protected] Ph. No. [protected] ATM transaction ID:SIAN50020802/ 7796 CARD NO[protected]
Transaction amount; 2500 Rs
Received Amount : Nil
transaction date[protected]

punjab national bank Complaints - NON-DISPERSAL OF CASH FROM ATM
NON-DISPERSAL OF CASH FROM ATM
Sir,
I have an Account in PNB, Khanpur Kalan.I Suffered from Non-Dispersal of Cash Problem on[protected] When in an attempt to withdraw cash from HDFC, Khanpur Kalan (Sonipat)-Haryana), I found my amount of Rs 4000 deducted.Since then I made many complaints in Customer care of PNB. . .But till date their is no credit.
I therfore humbly request you to take serious action so that my amount is returned asap.
THANKYOU
Account No:[protected] Ph. No. [protected] ATM Record No:4235
ATM NO. stans013, Transaction amount; 4000 Rs
Received Amount : Nil
transaction date 08-june-2011

I have an Account in PNB, basti nau jalandhar.I Suffered from Non-Dispersal of Cash Problem on 06 sept 09 When in an ateempt to withdraw cash from SBI atm(basti adda jalandhar), I found my amount of Rs 2500 deducted.Since then I made many complaints in Customer care of PNB.On 13th of Sept. I was made assure to return my amount by 28th sept..But till date their is no credit.
i have a Studen

Dear sir
my account in State bank of patyala branch una (HIMACHAL PRADESH )my atm card no.[protected] name Dinesh dogra .
I use my card in canara bank atm no. CAN ATM20660330 TXN NO. 4177 APPLY rs 8000/- but cash not reciveed and
amount of rs. 8000/- deducted in my account .
kindly check the transaction adjust this amount in my account .

thanking you

Punjab National Bank — Non dispersal of cash

6 months back i withdraw 20000 from my PNB account , I only received 5000. I have contacted PNB customer service and PNB banks more than 50 times but could not get any positive response. I want to sue Punjab National Bank for this veru very poor service. I just want to know the procedure

Thanks and Regards
Amandeep Singh

sir/mam
i have complained to pnb that on 14.12.2009 my 10000 rs transaction from state bank of patiala ATM failed.
but my account shows 10000 rs deduction without getting money
i have complained. they say that we require 15 working days to resolve it.
the working process is too slow and i am exusted withe process.
and they are giving me inconvenience.
pls do something to solve this common probelm with user and specially with poor service of PNB
THANK YOU
Complaint No. as given today: 22866870
Account No: [protected]
Ph. No. [protected]
ATM transaction no: 8344
Transaction amount; 10000Rs
Received Amount : Nil
transaction date:14.12.2009

Money tranjection
Dear sir

My self shakti gupta. i have Punjab National Bank Account No.[protected] branch Durgaganj (Pratapgarh) in U.P. I withdraw 500/ Rs in IDBI Bank ATM on Date- 22/02/2010 .we have no recieved amount at that time but amount less in my account 500/Rs .AT that time i complaine in PNB Branch, IDBI Branch and no responce and now which responce given me that was rong.
which detail given below.
Sir i am verry suffer sothat please resolve this matter

Punjab National Branch — staff misbehaves

dear sir/ madame,
my mother had an account with PNB, East of Kailash brach, for almost 20yrs.
recently we went to close the acount for personal reasons. i want to bring to your notice the way the staff of that branch always behaves. this was our second experience. it somehow always happens that noone is willing to attend to you. there are no lines in the bank for anything.last time my mother wanted to transfer my grandad's accnt to hers as he is nomore. he had made her a nominee. but the bank was updating and started harrasing us for taking the money out. and this time when we wanted all our money bk and close it the cashier who is a lady look her own sweet time to release the payment which would be close to an hr!
on top of this she evn misbehaved with my mother saying "thank god a customer like u is going"!! what kind of a bank is this???

Shree Prasad 1000 — Payment Order still not get

Ticket No. 186113
Form Inward No. 116
Date of Booking : 29.01.09
Agent Name : Mahesh Digambar Patil
Total Amount Rs1000
Bonus per unit Rs.3000
Date of Maturity 09.04.09

I still not get payment order.

Request to send details of my pament due on email id [protected]@gmail.com

Senior Citizen Account — TDS Certificate received for Less amount

Opened Senior Citizen Account No. 110013 in Mumbai GPO which were matured on 12.8.09 after five years. Against Total Interest of Rs.6,75,000/- in Five years TDS deducted Rs.69,389/- but TDS certificate were issued for Rs.65,946/-. Thus I am looser of Rs.3,443/- .

For this my man I visited several times but staff is very rude and does not want to check the details.
Please do the neesful or help in above matter

--- On Wed, 28/10/09, rajneesh madhok <[protected]@yahoo.com> wrote:


From: rajneesh madhok <[protected]@yahoo.com>
Subject: Complaint Against misbehaviour and harassment by PNB staff Nehru Nagar, Phagwara
To: [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@rbi.org.in
Cc: "Bimal Khemani" <bimal.[protected]@gmail.com>
Date: Wednesday, 28 October, 2009, 7:29 AM

To

To Oct 28, 2009

Shri A C Chugh
Dy. General Manager,
Punjab National Bank,
(Customer Care Center),
Operations, Payments & Settlement Division, Head Office, 5, Sansad Marg, New Delhi-110001.
Telephone No.[protected]
Fax:[protected]
E-Mail: [protected]@pnb.co.in
[protected]@pnb.co.in



SUB: COMPLAINT AGAINST MISBEHAVIOUR AND HARASSMENT BY PUNJAB NATIONAL BANK STAFF. NEHRU NAGAR, PHAGWARA, CUSTOMER CARE EXECUTIVE MR. P.K. SHARMA [protected] NOT ENTERTAINING COMPLAINT

Sir,

I have Demand Loan Account No. 181600PC00006531 with PNB, Nehru Nagar, Phagwara branch. In connection with my complaint as mentioned below. I contacted the Customer Care executive to lodge complaint that the staff is misbehaving and harassing the customer as I am requesting the branch officials to let me know the balance amount in my above-mentioned account till 28/10/09. As I have submitted the Payorder for the Demand Loan account to PNB Branch Phagwara. The Branch officials don't provide me the account statement and says that the account statement can not be delivered till the account is closed. What a great joke.

The bank officials say that it will take two or three days in collection of the said Pay-order and the amount will be credited to your account after three days. The bank staff misbehave and harass the customers despite the customers are ready to provide them the complete support.

I request to you to please get the matter resolved on the highest priority. I would have to approach to the consumer court as my amount is not being credited by the bank as per RBI guidelines and customer has been harassed from 10:10 AM.

At the time of closure of account the bank staff woke up that there are this or that shortcoming in your account. The one official direct to other, the other to other and lastly the offcial mark ACFRM AV CRV003002 is short. Go to this person to that person to that person. Then the same process continue. We will see. What to do. When to do. No body knows. Keep on roaming this counter to that counter. This is Core Banking Solution of PNB, Nehru Nagar Branch.

The same process will be faced to get my security receipt of FDR to get back. When I demand Account statement the officials shout at the customer as he has done a great offence. Why not the account statement be delivered to the customer showing up to date balance. In which Bank charter it has been mentioned that the account statement and the balance statement only be delivered to the customer after the clearing of the amount in the account. I was not demanding the clearance of Payorder but only demand the account statement up to date of 28th October 2009 with all debit balance of interst up to date. The bank offcials why not provide account statement.

Yours faithfully,

Rajneesh Madhok,

B-xxx/63, Nehru Nagar, St. No 2,

Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O), 268210 (R),[protected]

Tele-fax:[protected], E-mail: [protected]@yahoo.com



----- Original Message -----
From: rajneesh madhok
To: [protected]@pnb.co.in ; [protected]@pnb.co.in ; Banking Ombudsman Reserve Bank Of India ; Bimal Khemani
Sent: Wednesday, October 28, 2009 12:29 PM
Subject: PNB PHAGWARA BRANCH VIOLATING RBI RULES BY CAHRGING COMMISSION ON ADJUSTMENT OF LOAN AMOUNT



To Oct 28, 2009

Shri A C Chugh
Dy. General Manager,
Punjab National Bank,
(Customer Care Center),
Operations, Payments & Settlement Division, Head Office, 5, Sansad Marg, New Delhi-110001.
Telephone No.[protected]
Fax:[protected]
E-Mail: [protected]@pnb.co.in
[protected]@pnb.co.in



SUB: PNB NEHRU NAGAR, PHAGWARA’S BRANCH MANAGER CHARGING COMMISSION ON PAYORDER AFTER ADJUSTING LOAN AMOUNT



Sir,

I had appealed to the Branch Manager PNB, Nehru Nagar, Phagwara to adjust my loan account No. 181600PC00006531 that shows debit balance of Rs 40680/-. I requested the Branch Manager to adjust the loan amount with the Pay order No. 483429 of Rs 41598/- on Indian Bank, Phagwara and after getting the credit proceeds from the clearing tomorrow. The rest of the amount kindly be paid in cash or in shape of Pay order to me.

The concerned Branch Manager is reluctant to do the needful and teaching me numerous lessons

1. You can take the proceeds in Savings account only, .

2. On my insistence and on my request that it is under RBI guidelines he says that we shall charge commission on issuance of the Pay order to you.

3. Initially PNB officials don’t want to adjust the amount with the Pay-order.

4. The Bank officials say that the rest of the amount will go to sundries account and I have to pay the charges to get the amount refunded.

Sir, whenever any bank resorts to such a method, it is liable to compensate the consumer as to the mental agony, harassment and humiliation suffered by him. The Bank can not charge even a single paisa in the form of commission to adjust Loan account. The borrower is paying the loan amount, the Bank should not create hurdles in adjusting his loan account.

Kindly look in to the matter and do the needful.

Yours faithfully,



(Rajneesh Madhok)

B-xxx/63, Nehru Nagar,

St. No. 2, Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]O), 268210 (R),[protected]

Tele-fax:[protected], E-mail: [protected]@yahoo.com

To,
WHO SOEVER IT MAY CONCERN,

Respected sir/ma'am
This is NARESH GUPTA[MORAR GWALIOR M.P.] SUBMITTED an application for education loan 15 SEP 2009 & my home lone application submitted in march 2009.but we have not receive any response about my application till date 26/11/2009 .But the bank manager of PNB MORARAGWALIOR/MR VAJPAI[BM PNB] behave so indecently with us.
We are the customer of the bank, and he does not have any rights regarding such ill behavior.
he is not even ready to talk regarding the educational loan showing some absurd reason and telling us to come later, my institute I Business school, INDORE, having tie-up with Pnb India.
so its natural to taking loan from Pnb. But during our several visit with bank manager, all same behavior and indecent talking behavior .Its ridiculous how can a manager would behave, and why he deny us. Not even ready to see the documents.

Do we need to suffer like this or people like us have to suffer ?


Thank you

with regards
NARESH GUPTA
[protected]
ACKNOWLEDGEMENTPERSONAL LOAN
PERSONAL LOAN APPLICATION ACKNOWLEDGEMENT :
SERIAL NO. 4166
DATE Mar 6, 2009
Mr./Ms. NARESH CHANDRA GUPTA
S/O, W/O, D/OMr./Ms. MAHESH CHANDRA GUPTA
Resident Of50, SHIVAJI NAGAR THATIPUR GWALIOR-474011
CityGWALIOR
Loan Amount150000


Branch Information :
Branch NameRegionContact Email IdContact Numbers
Will be provided Soon BHOPAL [protected]@pnb.co.in [protected],[protected]

To
Shri A C Chugh
Dy. General Manager,
Punjab National Bank,
(Customer Care Center),
Operations, Payments & Settlement Division, Head Office, 5, Sansad Marg, New Delhi-110001.
Telephone No.[protected]
Fax:[protected]
E-Mail: [protected]@pnb.co.in
[protected]@pnb.co.in

Sub-Complaint of Bank Manager(PNB) Village.Manghania TEH . Budhlada Disst.Mansa

RSir
I Have To State That I DEV RAJ Ro Village Reond Kalan having an A/c No. 22 since 1983 with your bank. I am an senior citizen.
I have many FD's with your bank branch situated at village Manghania.
I have convaseed in favour of your bank since 26 years. but i am hearted, when i have met your branch manager, he has misbehaved with me and he is not telling about my intrest & TDS certificate.
Inspite of my repeated request but all in vain, branch manager says that it is not my responsibility.
Hoping an early respons.

your's Sincerly
(DEV RAJ)

sir, still not recieved any message from the PNB .

Respected Sir,

I am holding a Current Account in Union Bank Of India at camp branch city solapur state maharashtra. whenever i went to deposite cash in ubi at modnimb branch taluka mada city solapur state maharashtra the casher told me not to deposite 20 and below denomination. i asked him why he told me that they do't accepet 20 and below denomination. i told the banch manager he give me same resaon. then i complainted to regional office. they call him and told him to accp the cash.then when i went to dep cash the bank manager asked that have u complained to regional office i told y. he got aggree and told me to get out and i will not accp any cash from u.
please help me

M/s girivar petroleum
[protected]

Punjab National Bank — Misbehavior of bank staff

Sir,
With respect it is to state that I have deposited a cheque of ABN Amro Bank no.xxxx amounting to Rs.5800 in my PNB account No.xxxxxxxx at Sanjay Complex, Agra Branch on 11.03.2010.
When it is not credited in my account, I have contacted the concerned Assistant Manager (Mr. Chaturvedi) and given him all the particulars of my cheque to trace the same. He asked me to show either counter file or passbook. As the same were not available with me, I requested him to verify my photo and signature from bank records and give me the details of my cheque. He misbehaved with me and talked to me very rudely. Ultimately he traced my cheque and told me that your account is in the name of Krishna Kant Mishra and the cheque is in the name of K.K. Mishra, hence it could not be credited and asked me to take it back.
I met to Manager (MR. Bhatia) to sort out the problem and deposit my cheque in my account but he refused to even listen a single word of mine and just said to me that I should sort out my problem with concerned manager only.
Then I met to Senior Manager. He directed me to write a certificate on back side of cheque that K.K. Mishra and Krishna Kant Mishra is the same person and handover the same to Mr. Chaturvedi but he (Mr. Chaturvedi) refused to take the cheque asking that come with two account holders to verify this certificate. After that only the cheque will be deposited.
Ultimately I brought the cheque back and deposited it in my ICICI Bank Account. They treated me with much more respect and regard and assured that there is no problem to credit this in my account.
This is the behavior of your great staff of your great PNB bank.

sir in your panjab nationa bank a froud loan lene ka triyal ho raha he coustmer name shiv kapoor have 4 pen cards no of [protected], [protected] apki PNB HOUSING FINANCE dcm building branch C.P NEW DELHI SE PNB EMPLOY NAME NAME MISHRA DMA NAME PAWAN AGGARWAL DALAL NAME GAURAV BALLA [protected] PLS STOP TAKE ACTION URGENTLY

this is rediculas how can any staff behave like this he should be punished because he is there to help us ...

ha ...PNB k managers ki batmezi badahti hi ja rhi ...yha sonata ki branch ka manager abusive language use krta h ..aaj use meri jadap ho gyi h...inh logo ko recruitment k time pe cummunications skills ko bhi test krna chahhiye

Sir,
Lost my debit card today, My account number is 3382. I am unable to reach on the tollfree number and the other number. There is no way that the card can be blocked from Internet. So I am stuck. Can some one help me my contact number is [protected].

Sir,
Lost my debit card today, My account number is 3382. I am unable to reach on the tollfree number and the other number. There is no way that the card can be blocked from Internet. So I am stuck. Can some one help me my contact number is [protected].