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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 237

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R
raviraman
from Chennai, Tamil Nadu
Sep 22, 2009
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SIR
i have a saving a/c in pnb , navyug market but past two days due to my keyboard problem ( internal ) password was wrong type and i do this action for 5 or 6 times and thus a message was come INVALID USER ID OR PASWORD , for this i meet to mr. rajeev sharma ( navyug branch - incharge of this ) but his behaviour is verry verry bad he told me how this is happen then i tell all thing to him for many times but he was not taken any action for this even i wrote a application for new pasword but he simply told that no need of this i will do this without ant application but he not doing any thing regarding this so sir please do some needfull action regarding my new password


my details are


RAVI SHANKAR RAMAN
A/C--[protected]

RETAILS --- AZX001407

THANKING YOU
I am having two saving Bank Account no.[protected] (single) & [protected] (joint Account)
with PNB, Rajender Nagar Branch, Lucknow.While using net banking a menu of change of Transaction Password is appearing. On attempting the change of Transaction Password it has repeatedly failed and now a message stating "last attempt is left" appears.Kindly help me and advise urgently.
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    M
    manishchaurasiachhatarpur
    from New Delhi, Delhi
    Sep 22, 2009
    Resolved
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    Resolved

    sir,
    i lost my PNB bank atm form last 1 year that why please issue me new atm

    manish chaurasia ,29-new coloney chhatarpur madhya pradesh
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 
    Sir,
    my atm card is not start for drawn the money and check the blance. please do start my atm card. my atm card no. is [protected].



    thanks
    sanjay kumar
    [protected]
    [protected]

    PNB bank/ ATM — CASH MISSING

    I went to collect 1000 rs from ALLAHBAD bank ATM in noida, but thee was no cash in the machine so my transaction was unsuccessful but later in the evening i came to know that Rs 1000 were deducted from my account though I had not taken out the money.
    My ATM card has been issued from NAGPUR branch and prsently i am in KOLKATA. At present my card has been damaged and i wanna replace it. But the branch people here in KOLKATA telling me to cancel the ATM card and get the replacement from where the card has been issued, i.e. NAGPUR.

    I am in great problem right now as i could not able to transact money.
    Kindly help me to get rid of this problem

    Thanks & Regards

    Rajesh Kumar
    r/sir i (MOHIT KHAROL)used my pnb atm at pushp enclave jaipur axix bank atm for
    withdrarl rs 500/ on dt 31/12/10 with recrod no-2898 at 6.44 pm but not recd
    cash with remeark-insufficient amt (pnb- card no-[protected]) bue my pnb
    a/c show widrawl rs 500/ u r requested to transfer& credit that money in mt pnb
    a/c[protected]
    I am Dr. Suresh Chand Sharma. My ATM Card is cracked/damage . So kindly provide me new ATM Card. My Atm Card Number is:[protected]
    and My A/No is [protected].
    Address:- 2nd RM, 180 GDA Flats, Opposite Ram Manohar Lohiya Park, Rajender Nagar, Sahibabad, Dist. Ghaziabad, U.P.
    Mobile No.-[protected]
    Dear Sir,

    My Debit card No.[protected] has been lossed on dated 15.05.2011 so kindly be lock that ATM card and to supply me a duplicate ATM card I will pay whatsoever amount for duplicate ATM card please.

    My account No as Saving Account No. [protected] pnb lakhimpur kheri branch Utter pradesh and my mobile contact No. ([protected])

    Yours Faithfully

    (Mini gupta)
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      S
      surita Maini
      from Mumbai, Maharashtra
      Sep 22, 2009
      Resolved
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      Dear sir/Madam


      I did the shopping from Brand Factory, Bangalore, I swapped the card
      there but it gave the error at that time, I did the cash payment at

      the moment. But the amount was still deducted from our account.


      I gave to our bank in writing but still I have not recieved my money back.
      It has been approximately two and half month gone, It is a big
      harrassment to a customer. You are requested to return the money as
      early as possible.


      The letter given by the brand Factory is being forwaded to U.

      Best Regards
      Krishna Maini

      TO DATE: 16/07/2009

      MANAGER
      PUNJAB NATIONAL BANK
      DHANGU ROAD , PATHAN KOT
      PUNJAB

      SUB: Debit to Customer, Payment not Received by Merchant for the claim

      Dear Sir,

      On dated 08/07/09 we did one transaction in the in our outlet, The Card Was Not Approved for the same in the below tid , but the customer Ac has been debited 1 times for the same.


      Details of transaction

      CARD NO:[protected]
      NAME: KRISHNA MAINI
      TARNSACTION DATE: 08/07/2009
      BILL AMOUNT: Rs-3377 /-
      TID REFERNCE: 25211807
      Mid: 50141199

      The Amount has been debited for the value of 3377

      For the Above transaction, we finally received cash from the customer


      Kindly take this above details and do the need full to the customer, on is claims, KINLDY REVERSE THE SAME


      Thanking you

      S NITHYANAND
      CHIEF CASHIER
      BRAND FACTORY
      BANGALORE - 37.
      [protected]
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 

      Central Bank Of India — Wrong debit

      Dear sir/Madam


      I did the shopping from Brand Factory, Bangalore, We swapped the card
      there but it gave the error at that time, We did the cash payment at
      the moment. But the amount was still deducted twice from our account.

      I gave to our bank in writing but still I have not recieved my money back.
      It has been approximately two and half month gone, It is a big
      harrassment to a customer. You are requested to return the money as
      early as possible.

      The letter given by the brand Factory is being forwaded to U.

      Best Regards

      Surita maini
      SLIET Longowal

      TO DATE: 16/07/2009



      MANAGER

      CENTARL BANK OF INDIA

      SLI ET LONGOWAL

      PUNJAB



      SUB: Debit to Customer, Payment not Received by Merchant for the claim


      Dear Sir,



      On dated 08/07/09 we did one transaction in the in our outlet, The Card Was Not Approved for the same in the below tid , but the customer Ac has been debited TWO times for the same.





      Details of transaction


      CARD NO: 5044 3731 0500 2024

      NAME: SURITA MAINI

      TARNSACTION DATE: 08/07/2009

      BILL AMOUNT: Rs-3377 /-

      TID REFERNCE: 25211807

      Mid: 50141199



      The Amount has been debited twice for the value of 3377 *2



      For the Above transaction, we finally received cash from the customer





      Kindly take this above details and do the need full to the customer, on is claims, KINLDY REVERSE THE SAME





      Thanking you



      S NITHYANAND

      CHIEF CASHIER

      BRAND FACTORY

      BANGALORE - 37.

      [protected]

      [protected]
      Central Bank Of India

      sir,

      i am kanckan sharma 53 yesr old lady and penchanholder my account No SB11635 centrial bank of india, Branch Of Bandu Nagar Kanpur. I submitted my pass book in 04-09-09 but entery is not posted in my pass book and i have not received the my pass book And Bank Manager do nat provite facility of ATM.

      Branch Manager is harassing me for giving my pass book . As per Bank rule
      if a employee resigned from the job. It is a big harrassment to a customer but the branch manager deliberately delaying/ not giving my aforesaid dues.

      kindly advise me urgently You are requested to return the pass book as early as possible.

      Yours Faithfully

      ( KANCHAN SHARMA)
      351/2, SHASTRI NAGAR,
      KANPUR- 208005
      E-Maill [protected]@yahoo.co.in
      M -[protected]
      Dear sir/Madam

      I am PND customer.I did the transaction of 6000/- rs. from syndiacte bank ATM, delhi, I swapped the card there but it gave the error at that time. I have not received money at that time but in my bank account it is showing that my 6000/- rs. has been deducted from my account

      I gave to PNB bank in writing but still I have not recieved my money back.
      It has been approximately one and half month gone, It is a big
      harassment to a customer. You are requested to return the money as
      early as possible.


      DETAILS OF MY A/C-

      BANK NAME - PNB, MEERUT
      NAME - VEENUM
      A/C NO - [protected]


      DETAILS OF SYNDICATE BANK THROUGH WHICH I MADE THE TRANSACTION -

      BANK NAME - SYNDICATE BANK, KHEL GAON, NEW DELHI
      ATM NO - 901


      Best Regards
      veenum
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        V
        vijay singh choudhary
        from Jhunjhunun, Rajasthan
        Sep 21, 2009
        Resolved
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        Resolved

        i vijay singh choudhary(A/c no. [protected]) , on 27 july 2009 use HDFC atm & i pressed button gor 1500 RS. button on screen i saw a error "time out".Then i lodge complain 28 July 2009 (complain no.[protected] on PNB toll free no. .
        After lodging complain at PNB toll free no. I made many time requested to kindly credit my a/c.But so far money has not yet been credited.
        I have already forwarded complain to circle office & branch office on 8 september via courier.
        Please help me as earlier as.
        Aug 14, 2020
        Complaint marked as Resolved 
        mera a/c no. [protected] h. mera atm card no. is[protected] h. mai jab atm se money withdrawl karati hu to message aata h ki "card blocked". mera a/c jodhpur ka h aur mai abi M.P. m hu. mujhe kya karana chahiye.
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          A
          AJAY KUSHWAHA
          from Sirsi, Karnataka
          Sep 19, 2009
          Resolved
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          Sir, I am Ajay Kushwaha, holding an account in PNB Bank, Branch Siwah, Panipat, Haryana with account No: 313800 [protected]. I had opened my account in PNB on 11 Nov, 2007 and ATM card ( No:[protected] was issued to me on the same day. On 5th March 2008, I informed bank to block my ATM No as I came to know that an unknown person had withdrawn amount Rs 10,314 ( in two shift of amount Rs. 5017) from my account on 23rd Feb 2009 using my ATM Card. The Bank had issued new ATM Card (No: [protected]) on 16 June 2008 and told me that my earlier ATM No had been blocked by them.
          On 15th Sept 2009, I was shocked when my cheque got bounced. On investigation I came to know that an unknown person had withdrawn total amount Rs.12000 in two shift on 13th Sept 2009 at 11:33am (information given by customer care on telephonic conversation) from my OLD ATM NUMBER but as per my knowledge that number was blocked by bank as this was told to me at the time of issuing of new ATM CARD.
          I discussed this matter with the branch manager (PNB Bank, Branch: Siwah, Panipat). He replied that he could not do anything and he did not have any record of my Account so the only solution is to open a new account and close the present account.
          Kindly take necessary action to help me in this regard to get my money back as this is due to carelessness of bank. Tell me what to do? I am very much disappointed since this is not a small amount for me and covers a big part of my salary.

          Waiting for reply on urgent basis.
          Ajay Kushwaha
          Aug 14, 2020
          Complaint marked as Resolved 
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            J
            Jawahar Singh Kashyap
            from Baloda Bazar, Chhattisgarh
            Sep 19, 2009
            Resolved
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            Resolved

            Dear
            Sir
            My big brother was doing some work of Febrication on Nagar palika Baloda and Nagar palika officer gave him a bearer cheque checque No. is "076202" cheque amount is 3780/- he was going to Panjab National Bank Baloda Branch Dist- Janjgir champa (C.G.)
            for clear of cheque but the office of PNB told him you need to open a account for cheque widrowl otherwise they can't clear the cheque but as my knoladge we not need to open a account for bearer cheque.we are request to the bank officer 3 to 4 time but they can't do nothing .
            we ask to some another bank officer they told us we not need to open account for this cheque.

            i send u scan copy of the cheque plz help us as well as ...


            Thanks & regards
            jawahar singh kashyap
            Mobile[protected]
            +2 photos
            Aug 14, 2020
            Complaint marked as Resolved 

            PNB — cheque not send on time

            sir i am bearing a/c no [protected] with sector 26 chandigarh .i had deposit a cheque of rs 50000/- on 3rd april 2010. according to time it may be credit on 6 april . but till now it is not credits when contanct to branch they sent it for clearing on 7 april only when my cousin go to branch. on behalf of it i issued a cheque of rs 42000/- to satnam singh. and cheque did nt clear he started to harrass me to give money. who is responsible to sent the cheque to clearing is it for PNB staff to store cheques in their drawers and who take care i am very tense i know it is just a formality nothing is going to happen we are here just to write complaint but it will be immense pleasure for me if i got a reply

            jaswinder kaur
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              L
              L. Memtombi Devi
              from Delhi, Delhi
              Sep 17, 2009
              Resolved
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              Dear Sir,
              I used my ATM card( My Saving A/C: [protected], Bank Name: Punjab National Bank, Branch: Preet Vihar ) to withdraw Rs. 900/- from HDFC ATM Pamposh Enclave GK-1, on dated[protected] around 19.00-19.30 hours). All the process was completed but actually amount Rs.900/- did not come out from the machine. I again put my ATM card in the machine for enquiry but after that it did not process. Then I went to PNB ATM located at Seikh Sarai and withdrew Rs.900/- from the ATM and also collected Mini Statement. But I was surprised to see that Rs.900/- was debited from my account during the unsuccessful transactions at the HDFC ATM machine. Due to some technical fault or inconsistency which might have occurred ATM machine, Rs.900/- were deducted from my account but this money was not received by me.
              So please do the needful and reverse Rs. 900/- in my account.
              Yours Sincerely
              L. Memtombi Devi
              phone: [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Dated: 10.02.2010

              The Manager,
              Punjab National Bank,
              SAHARANPUR

              REF: S.B. a/c No. [protected]
              ATM Card No.[protected]

              Dear Sir,

              I have make a transaction of Rs.10, 000/- in ATM in HDFC Bank, at Sanjauli, Shimla today.

              The amount was debited in my a/c, but my cash was not come out from ATM machine. I contacted to the HDFC Bank, Sanjauli and they told me to lodge a complaint in Punjab National Bank, at SAHARANPUR. I have already lodged a complaint with them on 6.2.10.

              You are requested to please do the needful in this regard and credit the amount in my above account.

              Thanking you,

              Yours faithfully,
              Shubham Sharma
              693-694, New Avas Vikas,
              SAHARANPUR
              My S.B. a/c No. is [protected] & ATM Card No. is[protected] with PNB, Saharanpur. I have make a transaction of Rs.10, 000/- from ATM of HDFC Bank, at Sanjauli, Shimla on 06.02.10. The amount was debited in my a/c, but my cash was not come out from ATM machine of HDFC Bank. I contacted to the HDFC Bank, Sanjauli and they told me to lodge a complaint in Punjab National Bank, at SAHARANPUR (UP). I have already lodged the complaint with them on 6.2.10. You are requested to please arrange to credit the amount in my above account.
              Shubham Sharma
              Mobile No. [protected]
              Dear Sir,
              I used my ATM card( My Saving A/C: [protected], Bank Name: Punjab National Bank) to withdraw Rs. 5500/- from Punjab National Bank ATM ( 7/197 Geeta Colony, Delhi 31), on dated[protected] around 19:18 pm).All the process was completed but actually amount Rs.5500/- did not come out from the machine.I again put my ATM card in the machine for enquiry but after that it did not process. Then I went to PNB ATM located at 11block geeta colony and withdrew Rs.5500/- from the ATM and also collected Mini Statement.But I was surprised to see that Rs.5500/- was debited from my account during the unsuccessful transactions at the Punjab National Bank Atm machine. Due to some technical fault or inconsistency which might have occurred ATM machine, Rs.5500/- were deducted from my account but this money was not received by me.So please do the needful and reverse Rs. 5500/- in my account and take action against it
              Yours Sincerely
              Chirag Babbar
              Phone-No: [protected]
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                S
                Sunil Kumar Singh
                from Delhi, Delhi
                Sep 16, 2009
                Resolved
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                Respected Sir,

                I did a Transaction of Rs.10, 000 From HDFC Bank ATM Branch in 1st cd noida 93A / sector 110 noida , on
                13th september 2009,
                Account Debited from this money but money not Receive yet My Account in
                Punjab National Bank, I had give a lots of complain for this matter in PNB
                Branch But they give us excuse from that time. Sir this money is very
                urgent for me Plz do Some thing.

                My Detail below:

                Name: Sunil Kumar Singh
                A/c No. : [protected]
                Bank : Punjab Nationl bank, Pandav Nager
                Card No:[protected]
                Transaction Date:[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Respected Sir,
                Today is holiday and continue upto 21st September, 2009. I did a transaction of Rs. 1500.00 (one thousand five hundred) the same bank (P.N.B. Civil Lines, Allahabad). ATM ID D1 100 1200 dated 18.09.2009, time: 10.51, TXN No. 3643, Card No.[protected] and Account No. [protected], Printed in slip: withdrawal saving transation declined response code contact bank). Ammount debited from this money but not recieved. Sir I am a retired person and this money is my pension (EPF) money and is very urgent to me. Please return the same to my Account.
                Thanking you,

                Yours'
                Satyendra Kumar Srivastava,
                92-E/1, Chak Lal Mohd., Naini,
                Allahabad U.P. 211008
                Mob: 0 [protected]
                SUB- ATM withdral not recived
                Respected Sir,

                I did a Transaction of Rs.10, 000 From ICICI Bank ATM Branch in BALLIA, on[protected],
                Account Debited from this money but money not Receive yet My Account in Punjab National Bank, I had give a complain for this matter in PNB Branch But they give us excuse from that time. Sir this money is very urgent for me Plz do Some thing.

                My Detail below:

                Name: AVINASH KUMAR SINGH
                A/c No. : [protected]
                Bank : Punjab Nationl bank, Ibrahimpatti BALLIA U.P.
                Transaction Date:[protected]
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                  Beena Agarwal
                  from Mumbai, Maharashtra
                  Sep 12, 2009
                  Resolved
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                  Hi,

                  I had opened an account (A/C No ITP 196) under the Compulsory Deposit Scheme for Income Tax Payers with Punjab National Bank, Sadar Branch, Lucknow in the year 1986. The account has been inactive for the last couple of years.

                  Last month i tried to withdraw the available balance in my account from the bank and to my surprise i was informed that due to inactivity the account has been closed and therefore the balance cannot be withdrawn from the account.

                  The branch manager Mr. Sanjay Mishra even refused to entertain queries on this account and also denied to accept a written application for refund of the balance amount.

                  I request you to kindly intervene for the refund of funds. I also intend to log a complaint in Banking Ombudsman scheme of RBI.

                  Thanks,

                  Beena Agarwal
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Shashank Arora
                    from Kolkata, West Bengal
                    Sep 12, 2009
                    Resolved
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                    My name is Shashank Arora and I have an account in PNB and I faced this problem of money withdrawal when I tried to withdraw Rs. 4500 from the ATM machine of HDFC ( located in udyog vihar phase-5 gurgaon) on Sep 8, 2009. The ATM showed that the transaction was unsuccessful but after thatmy account balance was short of Rs. 4500. So i want u to have a look into this matter and resolve it ASAP. ( Actually there were two ATM machines and this problem occured on the 1st machine and when i tried to withdraw from the second machine the transaction became successful but my account was already short of Rs. 4500 as i mentioned earlier).

                    A/C - [protected]
                    Branch- Ludhiana,Bharat Nagar Chowk
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    My name is Inderjeet and I have an account in PNB and I faced this problem of money withdrawal when I tried to withdraw Rs. 3900/- from the ATM machine of SBI ( located in New Delhi rly sation) on Sep 16th, 2009. The ATM showed that the transaction was unsuccessful but after that my account balance was short of Rs. 3900/-. I have complaint to PNB CCE (comp.no.[protected] and my amount of 3900/- is credit on the dated of Oct.16th 2009.But dated on Oct. 21st 2009, this amount 3900/- again debited from my account.i goes to my PNB branch and they says this transaction of 3900/- is successfully and claim can celled.
                    If this transaction is successfully u can see atm cameras to me and this transaction is shown both same TXN.for 1800, 3900, txn.id ATM/CWDR/S1AN, Plz do needful and given response.

                    A/C - [protected]
                    Add. Railtel Corporation India Ltd., Microwave building, 3rd floor, new delhi.
                    Cont. [protected]
                    Branch- ECE House, Cannought palace, N Delhi.
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                      A
                      atin khurana
                      from Chennai, Tamil Nadu
                      Sep 12, 2009
                      Resolved
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                      Resolved

                      Sir
                      I tried to withdraw Rs.12, 000. from ATM located ipartap marketATM[protected] time but i had not recive mony But in the balance statement which I got from the ATM shows a12000 withdrawal transaction on that date; which is not correct.

                      You are requested to do the needful for corrective action and credit this amount to my pnb account No.[protected] pnb shaeed ganj Branch.

                      Thanking you

                      Yours truly
                      atin khurana
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      ICICI — aqtm withdrwall but not recive

                      Sir
                      I tried to withdraw Rs.5000 from icici ATM located in opp vijay cinema ATM at [protected] time but got the message network error But in the balance statement which I got from the ATM shows a Rs 5000 withdrawal transaction on that date; which is not correct.

                      You are requested to do the needful for corrective action and credit this amount to my SBi account No.[protected] chakrota road branch .saharanpur

                      Thanking you

                      Yours truly
                      neeraj thakral
                      opp vijay cinema saharanpur
                      [protected]
                      Hi,

                      We suggest you contact SBI as we will not be able to assist you.

                      Regards,
                      ICICI Customer Service Team .
                      sir
                      i tried to withdraw 1000/rs from atm located in rama mandii on thursday (8 oct.)but i had not recieve money so sir what i do in this case my ac no[protected].
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                        L
                        L. Memtombi Devi
                        from Delhi, Delhi
                        Sep 12, 2009
                        Resolved
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                        Resolved

                        Dear Sir,
                        Most humbly and respectfully i have the honor state that i was widrwal Rs 900 from pumposh Enclave HDFC ATM at 1:35, date 11-09-09, but i couldn't get money from ATM and show request time out in ATM Machin . I checked another ATM boot my account balance deduct rs 900. Transection over but can't recieve money From HDFC ATM Boot. So kindly issue money my account.


                        Date[protected] Your Faithfully
                        L Memtombi Devi
                        A/C no. [protected]
                        Card No:[protected]
                        Bank: BNB
                        Phone: [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Sir,
                        On dated 2-3-2011at 06:37;15 i withdrew Rs.800.00(eight hundred) from above chitganj centcash ATM with TERMINAL F41NO19501 AND CARD NO [protected].The tx# 5467.
                        But unfortunately machine gave only 300.00 in hundred rs. note.and did not give 500 rs note whereas whole amount was deducted from my pnb account.
                        It is therefore requested you to look into the matter ans reimburse 500 to my account.Being shivratri holiday on dated 2-3-2011 complain lodged in central bank of india lahurabir branch.on dated 3-3-2011

                        Thanks
                        Dr.s.k.mishra
                        PNB ATM CARD HOLDER
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                          S
                          sumit jain
                          from New Delhi, Delhi
                          Sep 11, 2009
                          Resolved
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                          Resolved

                          I am an account holder of Savings a/c no.[protected] at PNB Prashant Vihar (Delhi) branch for the past 6-7 years.

                          On August 14, 2009 i used my Debit card for withdrawal of money or Rs. 8,000/- from Axis bank ATM (Sector 8, Rohini, Delhi)

                          However the amount got struck in the machine and the a/c was debited with the same amount.

                          I informed about the same by calling the toll free on of PNB. the customer care executive said that the same will get reverse back in 2 working days and did not log the complaint.

                          I again called up the customer care after 5 working days on August 22, 2009 where they said that it will take 12 working days and lodged the complaint vide complaint No. 18991419.

                          I also informed about the same to the branch, however no satisfactory answer was received even from the branch manager and he asked me to go to ATM cell. Why a customer of PNB should approach the ATM cell as my account is in Prashant vihar branch.

                          Even after 15 working days the amount has not got reversed back.

                          Please note that according to RBI guidelines if the amount struck in ATM is not reversed within 12 working days, the Bank is liable to pay interest @ 2.5% per day on that amount.

                          Request you to look into the matter on priority basis or i will be left with only option of taking legal action against the Bank.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          My daughter Ku Soundary Deep Kaur used her ATM card on Bank of Baroda, Chandigarh on[protected], but could not withdraw money but a sum of Rs. 3000/-was debited from my A/c No. [protected], with PNB, Indora, Distt. Kangra H.P. and a complaint was also registered with No. 18530893, dated[protected] before this complailt I wrote a letter to Bank of Baroda, Chandigarh and PNB, Indora, but result is Zero. Now I have desided that I would have to approach the Distt. Consumer Court, Dharamsala, Distt. Kangra for reddressal of my grievances.
                          I HAD FACE THE SAME PROBLEM, I AM WITHDRAW THE AMOUNT ON DEC10, 2009 & DIDNT GET THE AMOUNT TILL FEB 13, 2010
                          Sub:-Non Access of Transaction against ATM card on 21.03.2010 at PNB ATM Khanpur Branch Delhi.

                          Dear Sir,
                          I went to draw the money through ATM Card at PNB ATM Khanpur Delhi as on 21.03.2010 . When I had swiped my ATM Card in machine to withdraw a Rs.3500/- I received the slip that Transaction is declined and I did not get the money . When I went to the PNB Branch for update the Pass Book on 30.03.2010 that the amount of Rs.3500/- has been debited to my S.B A/c No.[protected] maintained copy enclosed . I had immediate reported the matter to Customer Care on 30.03.2010 vide Complain No.27118754 Customer Care had told me that amount will be credited to your A/c within 12 days and also inform to Manager PNB where I maintained the S.B A/c. The Manager had told that me to report to the Manager ATM Branch where you swiped . Manager ATM Branch had told me that the matter will be solved by the Customer Care we can not do any thing .

                          Sir it is a matter of great surprised that my hard earned money has been debited to the account without receive the money and neither Manager ATM Branch nor Customer Care had solved my case and has not credited the amount to my S.B A/c so far in spite 45 days have been passed.

                          Sir, I hereby request you that my hard earned money may be credit to my S/B A/c at the earliest . Your kind helps will to ease help me my day financial hardship.

                          PNB — no response for my complaint regarding my lapse amount of 10,000

                          a/c no- [protected]
                          Docket no[protected]
                          transaction lapse in August 2008 of amount 10,000 rupees...
                          Res Sir
                          I am Costomer of ypur Bank my a/c no. [protected].I Complaint against your machien.I withdrow 2000 rs on dated 18/07/2011.But when i insurt ATM Card at PNB ATM Dibai as on 19.07.2011 . When I had swiped my ATM Card in machine to withdraw a Rs.5000/- then i know 10000 rs cut my account .the slip that Transaction is declined and I did not get the money . When I went to the PNB Branch for update the Pass Book that the amount of Rs.10000/- has been debited to my A/c No.[protected] maintained copy enclosed . I had immediate reported the matter to Customer Care Complain No.55813644 Customer Care had told me that amount will be credited to your A/c within 12 days and also inform to Manager PNB where I maintained the S.B A/c. The Manager had told that me to report to the Manager ATM Branch where you swiped . Manager ATM Branch had told me that the matter will be solved by the Customer Care we can not do any thing .

                          Sir it is a matter of great surprised that my hard earned money has been debited to the account without receive the money and neither Manager ATM Branch nor Customer Care had solved my case and has not credited the amount to my S.B A/c.

                          Sir, I hereby request you that my hard earned money may be credit to my S/B A/c at the earliest . Your kind helps will to ease help me my day financial hardship.
                          Thanks
                          yours
                          Akash, Mob No.-[protected]
                          E mail-mr.[protected]@gmail.com
                          [protected]@rediffmail.com
                          I am an account holder of saving a/c no. [protected]. At pnb kishan ganj delhi branch. On august 2.2011 i used my debiy card for withdrawal of money 10000. From atm in karol bagh ( new delhi) however the amount got struck in the machine and the a/c was debit with the. Same amount I informed about the same by calling the toll free on pnb my complaint no.[protected]. I also informed. About the same to the branch. Request you to look into the matter on priority basis thanks u. [protected]@yahoo.com

                          PNB — ATM is not working for so many days

                          ATM of Punjab National Bank located at Ludhiana Road near Police Thana in Nawanshahr is not working for so many days. I have called to there toll free number but they always kept my call on hold saying that my call is being diverted to some other number and not response for very long period. This is the only ATM in the city so we have to do transactions from other bank's ATM and as we only get 5 transactions per month, after that charges are applied. So please make arrangement for the repair of this ATM as soon as possible. Hope u will understand the problems of the resident of Nawanshar and take quick action in this regard.
                          I, Chander parkash kukreja, used PNB CITY BRANCH ATM on 01/06/2012 vide TXN 3873 for RS.10000 but i didnt receive money. We complaint to both PNB as well as SBI bank, But they both didnt gave us response regarding our problem.We have wriiten so many letters and telephoned request to PNB sonipat for no access cash certificate, But the PNB BANK MANAGER is not co-operating at all, Moreover they always behave very rude and he is not providing us no access cash certificate.Its been more than 4 months we are continuosly visiting them to get our problem solved, and now they are saying, we, Punjab NAtional BAnk, cant do anything in this problem, Forward your complaint to ATM Cell. They Talked with the Centralised bank of PNB. The Manger said, we cannot entertain your problem.You are the only last source now, please Help us to get my money back, i was the first account holder in pnb and we are getting the services like this. I am so much dis-appointed right now. Following are the information:
                          Complainant's Name: Deepika and Chander parkash kukreja
                          Account num[protected]
                          Complaint num-[protected]
                          Complaint entry date-04/06/2012
                          Name of Bank and Branch-PNB CITY BRANCH SONIPAT
                          I am an account holder of saving a/c no. [protected]. At pnb sanabazar berhampur branch. on august 18 2014 i used my debit card for withdrawal of money 10000. From icici atm at ambernath mumbai dist thane. however the amount got struck in the machine and the a/c was debit with the. Same amount I informed about the same by calling the toll free on pnb my complaint no. A[protected]. I also informed. About the same to the branch. Request you to look into the matter on priority basis thanks u. Jagadish.extinct @gmail.com
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                            G
                            Gaurav chugh
                            from Mohali, Punjab
                            Sep 10, 2009
                            Resolved
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                            Resolved

                            Dear sir,
                            I am Gaurav chugh bearing the A/C no. [protected] and debit card no.[protected] at benjamin road branch of your bank in Ludhiana. I would like to bring to your kind notice that I have with withdrawn Rs.1500 on[protected] from HDFC Atm at shingaar cinema road, which i have also tried atfirstly at PNB at Brown road then IDBI near CMC hospital and then AXIS near IDBI but i don't get money at these due to reasons lied with the service of bank.All the transaction are rejected by ATM and then i finally got money at HDFC in last.I my pass book bank has shown dr. bal. of Rs. 1341 but my bal. after withdrawl of Rs.1500 is Rs.159 in Credit according to HDFC Atm.More over i have swipe card on[protected] for Rs.800 but it has been debited on[protected]. Now Bank is demanding Rs.1341 for balancing my A/C.

                            Kindly take action to resolve the problem immediately.


                            Thanking You
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i am shanker a/c no[protected] and edbit card no.[protected] regarding complaint about credit amount has been showing wrongly actual amount have keept in that a/c 5751 ...two days ago(08/10/2009) i was swip the atm card in sbi bank atm and i need to take a Rs200 i was entire the amount but not yet received the amount so far, subsequently transcation bill will be shown Rs 5551... please kindly re-credit amount rs 200 into the account
                            wrong debit entry of Rs.200 withdrawl through ATM

                            i am shanker a/c no[protected] and edbit card no.[protected] regarding complaint about credit amount has been showing wrongly actual amount have keept in that a/c 5751 ...two days ago(08/10/2009) i was swip the atm card in sbi bank atm and i need to take a Rs200 i was entire the amount but not yet received the amount so far, subsequently transcation bill will be shown Rs 5551... please kindly re-credit amount rs 200 into the account


                            Kindly take action to resolve the problem immediately.

                            thanking you

                            PNB — wrong entry in my account

                            WITH DUE RESPECT
                            SIR
                            I AM EX SECURITY GUARD.I HAD SERVED FOR PNB ABOUT 15 YEARS.SO I HAD A PENSION ACCOUNT IN PNB MAIN BRANCH FEROZEPUR CITY 152002 ACCOUNT NO [protected] NAMED PREM KR.
                            WITHOUT MY KNOWLEDGE 0N[protected] RS 3000 & ON[protected] RS 4000 HAS BEEN DEDUCTED FROM MY SAID ACCOUNT THROUGH ATM CARD.ALTHOUGH I HAD AN ATM FACILITY,BUT NEITHER ME NOR IN MY FAMILY IS ABLE TO USE IT.
                            SIR
                            I AM REQUESTING TO YOUR GOOD SELF TO PLS CHECK THAT IS MY ATM CARD IS USED FOR WITHDRAWAL.OR THERE IS A WRONG ENTRY ,IF YES PLS TELL ME THE ATM CENTER IN WHICH IT IS USED WITH PROPER TIME & PLS PLS SUGGEST ME TO WHAT TO DO OR WHOM TO CONTACT.
                            PREM KR
                            [protected]
                            [protected]
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                              S
                              sangita
                              from Udhampur, Jammu and Kashmir
                              Sep 9, 2009
                              Resolved
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                              Resolved

                              Dear sir

                              i was open my new account in Punjab National Bank.Due to ununderstanding of password of debit card whose number is[protected] date of issue is04/09/2009 i am facing many problem please send me new password as soon as possible.

                              Thanks

                              yours faithfully
                              sangita
                              aggarwal enclave,gupta kunj
                              sonipat (Hr.)
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              password of debit card
                              Dear sir

                              i was open my new account in Punjab National Bank.Due to ununderstanding of password of debit card whose number is [protected] i am facing many problem please send me new password as soon as possible.

                              Thanks

                              yours faithfully
                              gaurav kalia.
                              #1300, near morni wala kuan, dera bassi.
                              Punjab.
                              [protected]
                              dont use punjab national bank it is dangerous
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                                N
                                Nazia Husain
                                Sep 7, 2009
                                Resolved
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                                Resolved

                                Hi,

                                My name is Nazia Husain and i am living in south delhi, On 21st of Nov2008 i swiped my PNB debit card at ICICI bank ATM [New Friends Colony (Near Mata Mandir)] it deducted Rs 8000. and showed transaction failed due to network error and then i logged a complaint at Punjab national Bank Ashram branch and customer care officer taken my application and assured that will co-ordinate with ICICI bank and we will recover your 8000 Rs, i mentioned my all details clearly as my card no. is [protected] and my PNB account no is [protected] also i submitted transaction ID as 8100.

                                Regularly i contacted with PNB Ashram branch but no response they told me we have
                                sent an e-mail to ICICI bank and they will find out transaction no.8100 i waited till August2009 but no response PNB is telling ICICI bank never responded back and ultimately they suggested to complaint against ICICI bank while this is the responsibility of the PNB because i am it`s customer but no response from anywhere.

                                My father suggested me to rais a complaint via SPARSH and i have great faith with SPARSH please ask these banks to returm my hardearn money as i am waiting since 10 months but they dont want to return my money.

                                Please provide my money as after maternity i am in great need of money.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  Alok Singh
                                  from Noida, Uttar Pradesh
                                  Sep 7, 2009
                                  Resolved
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                                  Resolved

                                  Hi I have a saving account in PNB Gurukul Kangri - Haridwar branch. I have sixteen digit a/c no. I had submitted Rs 1500 for my a/c by cash on 29 Aug 2009 in PNB Metro branch Noida. PNB deducted Rs20/- as ISO Deposit Charge on 31 Aug 2009. When i asked customer care about the deduction of money they told me it had been deducted as i had submitted in other branch of PNB other then my home branch.

                                  But it should not be deducted as i have a sixteen digit a/c no and for saving a/c amount should not be deducted while submitting money in PNB branch. What should i do? Kindly help...
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am customer of PNB BSL having saving account locker etc I had deposited in FD Rs 1500/- and the Deposit Receipt No:-QZG 535963 dated 20/06/95 for Rs 1500/- was with bank ie PNB Bhusawal and the interest for the year was deposited in my saving account i.e. Rs 180/- A/C No 7826 but from many years the interest is not deposited in my saving account after enquiry a simple answer is given, at present your FD is not traceable, Computerized work is in progress and the interest will be credited to your account along with its interest. But when? How many years. I am Cheated by the Bank, who is responsible for this, is this not the misappropriation of money there is no complaint Book available in the bank and the complaint written on paper no acknowledgement is given.
                                  Awaiting immediate action & response from your end
                                  Thanking You,
                                  Yours Faithfully,
                                  Sd/-

                                  (Nagesh K. Gupta.)
                                  18, Lakibha Nagar,
                                  15 Blocks,
                                  Bhusaval – 425201
                                  Phone:[protected]
                                  Cell: - [protected]/ [protected]
                                  it is not faair that we deposit the money in diffreent branch of same bank then u r deducting the money

                                  why so ??????? i m disagee

                                  Punjab National Bank — regarding money deducted from PNB account

                                  I am a student o[censored]ILS shimla .On 2nd of december 2009 there was 500 rs in my PNB account no. [protected].on the same day i withdrawl 5oo rs from SBI atm boileaugang but due to some technical defect neither i got the money and along with that my money was deducted from my account .The same incident happened on 5th of december and the amount was rs 2600 .I lodged my complaint in PNB but it was not o[censored]se ,they told me to return my money within 20 to 25 days,but it is now more than a month.I faced many problem due to this.My complaint no.are 22545940 and 22614944.Being a student i hope my humble request will be accepted.
                                  Hello,
                                  I m Sanjay Kumar PNB bank deduct Rs.34/- as ISO deposit. What is this????????
                                  Please tell me about that while i have 16 digit ac no. and i have several deposit cash in other branch that i have no problem when i have deposit cash 16100/- at 08.11.11 than bank deduct as ISO deposit charge in my ac on 09.11.11 Rs.34/- why????????
                                  Please solve my problem.
                                  Thanks
                                  whats the % rate of the iso deduction. as it always deduct different. is there any fixed charge or % rate tell me plz
                                  Hello,
                                  I have submitted a Cheque of RS 6000 in Punjab National Bank-GITANJALI ENCLAVE-MALVIYANAGAR, But after 4 Days when I check with Bank Concern for know the status due to not clear the Cheque they ask me to Meet with them and when I meet with them they returned my cheque and told that it is not possible to clear the cheque because My Account is HAUZKHAS BRANH and
                                  Cheque Issuing Person Account also in HAUZKHAS Branch . Please advice is it correct or Customer harresment?????????????????????????/

                                  Samir Majumder.
                                  New Delhi-110062
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                                    shilpa malhotra
                                    from Mohali, Punjab
                                    Sep 6, 2009
                                    Resolved
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                                    I have a saving Account at PNB, Pitampura having account No. [protected]. On 30th June I tried to withdraw money from my ATM. The transaction was denied but amount was debited to my account. I lodged a complaint with the bank on the same day having a complaint no. 17510636. The amount was credited to my account but only after a delay of 43 days i.e. on the August 12, 2009.

                                    As per RBI's notification dtd October 23, 2008 and February 11, 2009, the banks are required to reimburse to the customer wrongfully debited on account of failed ATM transactions within a maximum period of 12 working days from the date of customer complaint.

                                    Due to non- complaince by the banks a further notification has been issued dtd July 17, 2009 which states that if the bank fails to re-credit the amount in the said period of 12 days as mentioned in the earlier notification then the bank will be liable to pay compensation of Rs. 100 per day to the aggrieved customer. It is further stated that the banks will have to credit the amount automatically without any claim from the customer.

                                    The notification dtd July 17, 2009 is applicable for all the transactions which are pending on the said date. My complaint was pending on the date on which notification was issued. Therefore, the bank is liable to pay the compensation but the bank has not yet credited the amount of compensation to my account. Kindly resolve the matter ASAP.



                                    I
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    PNB — does not debited cheques within period mentioned

                                    i m baljit singh, my c/a no. 347002100007583217583 with pnb bhagta bhai ka branch. i have deposited two drafts of co-operative bank no. as 25431 deposited on 4/8/08 amt of rs 27000/- and no. 25435 deposited on 14/8/8 amt of rs 34000/- these not cleared till date. i m facing so much problems. this is very lazy bank.
                                    iam sarwan lalur saving a/c nandachore branch dissc hosiarpur mycheqe obc barch bhogpur mychqe1 april ur bankgive the clerk but ur cler k give me a chqe 22april my hand with bank vokcer and misbhave go to obc bhogpur and collect the darft so 21 daysmy chqe clerk in poket so pls my reqest allow my cheqe no690626 bank voker noa00268/09 amount 5089685 so thakful to u
                                    hi i am a c/a acount holder in the name m/s JAGDAMBA COMMUNICATION in rohtak haryana 4 days ago i deposit a cheque in u r delhi branch karol bagh pnb of amount 24000 still cheque from standard charted bank in delhi bt i dnt get cash so wht i have to do so lazy bank o[censored] r
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                                      U
                                      UJJWAL KUMAR SHUKLA
                                      from Jamshedpur, Jharkhand
                                      Sep 4, 2009
                                      Resolved
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                                      Resolved

                                      I used my Punjab natioal bank debit card (No[protected]) of PNB,Sakchi (Account no-[protected])PNB Sakchi branch,Jamshedpur for purchase in Relience fresh shop OF GOLMURI, JAMSHEDPUR on 7-8-09 of Rs 125 *2=Rs250/(Twice ).

                                      After twice try by shopkeeper the transaction declined , instead I paid in cash .
                                      But in actual bank account the mony looks debited.Please do needed



                                      Thanks
                                      Your faith ful


                                      UJJWAL KUMAR SHUKLA
                                      S/O-RAMESH PRASAD SHUKLA
                                      A/C NO-[protected]

                                      CONTACT-[protected],
                                      [protected]@tatasteel.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,
                                      I am a satisfied customer of PNB bank for the three two years. On 10 feb 2010, I went to withdraw cash from an ATM of SBI Bank at around 6 PM evening using my PNB DEBIT CARD, I tried for cash 700 but the transaction was turned down and no cash was received.. when I complain on pnb customer care they provide me only complain no.25239179.
                                      kindly do the needfull.

                                      SUDEEP KUMAR SINGH
                                      a/c no.- [protected]
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                                        D
                                        DEVENDER SINGH NAGILL
                                        from Panipat, Haryana
                                        Aug 31, 2009
                                        Resolved
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                                        dear sir/madam
                                        i have a pnb saving account holder a/c no.[protected] name devender singh branch add greater kalash-1 new delhi -48 . i had withdrawl 10000/- on dated 20/06/2009 by icici bank atm rohtak. but these money not come the atm machine but these amount debit in my account. so i shall request you please check the transaction as earlier as posible and my amount should be credit in my account.i have complained in parent branch in written but no action is taken till date, pls find the attachment
                                        i shall be very thankful to you.

                                        your truly
                                        devender singh
                                        [protected]

                                        a/c no.[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        dear sir/madam
                                        i have a pnb saving account holder a/c no.[protected] name vinod kumar jagadhri workshop (yamuna nagar haryana) branch. i had withdrawl 2000/- on dated 5-7-2009 by SBI jagadhri workshop branch. but these money not come the atm machine but these amount debit in my account. so i shall request you please check the transaction as earlier as posible and my amount should be credit in my account.
                                        i shall be very thankful to you.

                                        your truly
                                        vinod kumar
                                        S/f no. [protected]
                                        NON DISPENING OF CASH BUT ACCOUNT DEBITED I have a current account No.[protected] with State Bank of Patiala Kup Kalan Branch and my ATM card No.is[protected].On 10.08.2009 I went to ATM of Punjab National Bank situated at S.S.T Nagar Patiala to withdraw Rs.2000.00.But ATM machine did not dispense cash after giving the message "Your transction is being processed ".I tried to withdraw cash twice but cash was not dispensed to me.On 11.08.2009 when I checked my account on internet, I was surprised to see that my account has been debited twice with Rs.2000.00.As such my account was wrongly debited with Rs.4000.00.I therefore request Bank officials to verify the records and credit be afforded to my account at the earliest
                                        tomorrow i use the atm in the pune on bavdhan on 03/10/2009 11am recepts is found not procced bt debit my amout so request refund my amount immediately Rs.5000/ my a/cno. [protected]
                                        Dear
                                        Sir my name is kuwar giri A/c no. [protected] ATM card no.[protected].
                                        500.00 Rs deducted from my A/c this transction by ATM not received by mee. sir my request 500.00 Rs return in my A/c. this transection on 15/10/2009
                                        Thankyou
                                        Your fathfully
                                        Kuwar giri
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