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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 66

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S
Shahab03732
Jan 9, 2021
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Address: Integral University lucknow

My 3 refund is not received by Punjab National Bank and i have a reference no from amazon and IRCTC
kindly help me
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    Advss
    Jan 9, 2021
    Resolved
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    Resolved

    I returned an order on 22nd December 2020 at flipkart.in. They have confirmed that the seller has initiated the refund of Rs.611.0 on 23.12.20 and the same should have been credited to my bank account by January 1st 2021.
    Now today is 10.01.2021 and it's been more 10 days from 1st Jan, 2021 and the money is still not credited in my bank account. The refund reference number is 85215220359051289475291. Please look into the matter.
    Jul 1, 2021
    Complaint marked as Resolved 
    I had gotten my refund after 3 days of complaining here without getting any call..sorry for updating you so late. Thanks
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Jan 10, 2021
    Updated by Advss
    I got a call from a scammer after posting complaint here. He claimed that he is calling from pnb n asked to install an app name "QS" and proceed with his commands. When i denied to do so and said that i will contact my bank directly, he started abusing me and cut the call.
    Jan 10, 2021
    Updated by Advss
    For your information, Scammer called using the number [protected]
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      C
      collin d\'souza
      from Mangalore, Karnataka
      Jan 8, 2021
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      Address: amazon.in

      Dear Sir/Madam,

      As per Amzon customer care updates they informed me that the amount of 3, 580/- should be credited to my account by 6-1-2021.. But!! Till now the above mentioned amount not credited to my account...they gave me the RRN(Refund Reference Number[protected].. Kindly look into this issue and update me please.

      Thanks & Regards
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        H
        Himanshu Dalania
        from Ghaziabad, Uttar Pradesh
        Jan 8, 2021
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        Address: Nehru Nagar, Ghaziabad

        My name is Himanshu Dalania and I had ordered two products of Rs.239 (Pindia Wood)and Rs.266 (Heeran Art Budha) in Amazon on 21/12/2020 and after on 22/12/2020, I returned this order due to personal reason and on 22/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
        (#75105170358003586941238 and #75105170358003586957705) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
        please kindly respond to this complaint it's very urgent. I am sorry I can't enter my card number due to security issues.
        Thanks you sir
        [protected]
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Jan 11, 2021
        Updated by Himanshu Dalania
        I have not received any mail from Punjab National Bank till now.
        Jan 13, 2021
        Updated by Himanshu Dalania
        In how many days should I expect the reply from Punjab National Bank
        I have not received any mail from Punjab National Bank till now.
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          Pg2705
          Jan 7, 2021
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          My name is Priyanka Goel and I had ordered a beanie cap of RS.379 from Amazon on 17th December 2020.
          I returned this order on 22nd December 2020. And Amazon initiated the amount to my card on 23rd December 2020 but I didn't get the money yet.
          Amazon sent this reference number 5134040359029813894359.
          So please kindly respond to this complaint it's very urgent.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            M
            Miral_123
            from Delhi, Delhi
            Jan 7, 2021
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            Address: Sivasagar

            I ordered three product of total sum Rs.922 from amazon on 23rd of December 2020. But due to some reason I have cancelled the order.
            But till now I don't receive my money back .

            I have called the amazon customer care 5 times, but they are giving the repetitive answer that they have send the money the problem is in your bank side. According to them I should get my money back by 31st December but I didn't.
            Here below I am providing the reference numbers of the transaction from amazon side.

            refund for amount 149.00
            505.00
            268.00 has been successfully processed on[protected]
            [protected]
            [protected] and the amount should reflect in your account by now.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              ANKIT Samrat
              Jan 7, 2021
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              Address: Rzf-1153palam colony Raj Nagar 2

              I had Ordered a redmi note 9 phone from AMAZON.IN with order #[protected] on 20-DEC-2020 which i successfully canceled on 22-DEC-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 22rd itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is [protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 75503720358044605964736
              75503720358044607089003 . Attached is the email from the AMAZON team stating that the refund has been successfully completed.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                K
                Kiran1993negi
                Jan 7, 2021
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                Address: C/O naresh Gupta near k.s motors Ghanahatti Shimla 171011

                Refund made by Amazon.in Rs 325 vide reference no[protected] and Rs 298 reference no[protected] dated[protected] is not credited to my PNB saving accounts. kindly make it to credit to my account.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  adarsh2960
                  from Delhi, Delhi
                  Jan 7, 2021
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                  Sir, My amount of rupees 305 has been initiated by amazon on 27 December 2020. But, it has not been reflected in my account. I have contacted PNB customer care also but they did nothing in this regard.
                  Amazon has provided me reference no. :
                  Refund Reference # 30005103620362164507186
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    anuj2222222
                    Jan 7, 2021
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                    Address: Khasra no 43/27 village Bakoli near primary school, Bakoli Delhi 36

                    My amount that is refund on date 27.12.2020. and the expected date was 1.1.2021 but the amount was not credit in my amount till now .. by Amazon i get a Reference number ( 30005103610361203824117) plz resolve my problem. ..
                    the amount is 1257 only. when i get my amount
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Aks Rawat
                      from Powai, Maharashtra
                      Jan 6, 2021
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                      Address: 3944, sector 22d Chandigarh

                      My refund was successfully done through merchant side as they provided me refund Id receipt on mail which was still not credited into my account.. kindly check .. I tried to check with bank but they are not responding on mails..The details of refund is following- RRN:[protected] Refund ID: rfnd_GIus5JTEfnWKTv
                      Refund amount: ₹2, 762.09
                      Refund processed date: 29th Dec, 2020
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        manjul.mishra84
                        Jan 6, 2021
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                        I am struggling from last 3 years to link my SSY account to my PNB account, but I am not getting this done.
                        I visited Branch but they don't know this at all.

                        PNB account number -- [protected]
                        SSY account number -- 208900SS[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        What next? I havent got the solution still.
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                          Parth Senjaliya
                          Jan 5, 2021
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                          I cancelled my order of product of rs.6118 in Nykaa app on 25december nd they showed that refund was initiated but still i didn't received by PNB. It has been more than 7days.
                          Nykaa also give me reference No.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            N
                            Neharam
                            Jan 5, 2021
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                            Address: Gurgaon

                            #5134040355029727974424... Reference no...I haven't received my refund amount yet . Kindly send my money back asap.. amount of rupees 236/-
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Jan 05, 2021
                            Updated by Neharam
                            Kindly refund my money back asap.. amount of rupees 236/-#5134040355029727974424... Reference no... Amazon already initiated.. reply me.. my issue still pending
                            How much it will take.. already being so late.. I want my money back asap
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                              R
                              Ran5489
                              Jan 5, 2021
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                              Respected Sir/Madam

                              With dues respect I want to state that, I was applying for recruitment of Intelligence Bureau ACIO Post, when i was paying the required amount of Rupees 500 by mode- PNB Internet banking, amount was deducted from my account but transaction was not successful

                              Kindly notify the above issue with respective authorities and resolve the problem as soon as possible or refund it. I will be thankfull for this.

                              Details of transaction-
                              Mode of payment - PNB Internet banking
                              Account No - [protected]
                              Name - Randhir Kumar Singh.
                              Transaction ID - BILLDESK /VPNB[protected]/[protected]

                              Thanking you
                              Yours faithfully
                              Randhir Kumar Singh
                              Mobile - [protected]
                              [protected]@gmail.com
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                G
                                gatinder
                                from Powai, Maharashtra
                                Jan 5, 2021
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                                Respected Mam/Sir,
                                On 21.12.2020 Rs. 500 is deducted from my Bank account for payment to delhi metro station but amount is not received to metro station and and also amount is not refunded to my bank account. I am also sending to you my bank statement from 21.12.2020 to 05.01.2021. Kindly resolve my issue as soon as possible and make my refund
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Y
                                  Yatin Chaudhary
                                  Jan 5, 2021
                                  Resolved
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                                  Resolved

                                  Hello,
                                  Amzaon India has refunded me rs 918/- in my bank account.
                                  My bank account was united bank of india which is now PNB.
                                  Amazon has initiated my refund on 27th dec. 2020 and given to me Refund Reference Number, then i talked to customer service of PNB and they said no amount in there to be received in you bank account.
                                  I am just helpless
                                  Bank Account No:[protected]
                                  Bank : Punjab National Bank
                                  Branch: raja babu road, bulandshahr (ifsc code:- PUNB0145020)
                                  Refund Reference No: 74332740363036267251049
                                  Jan 6, 2021
                                  Complaint marked as Resolved 
                                  refund credited
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  maine amazon se saman mangwaya tha and woh 19 january 2021 ko return kar diya tha and uska refund aana tha and amazon wale keh rahe h ki unhone 24 january 2021 ko aapka refund kar diya h.. but mere PNB account mey amount credit nahi hua h... koi bataye kaise refund aayega mere account mey
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                                    Kashish Rawal
                                    Jan 5, 2021
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                                    Hello i made a payment of rs2332 from my pnb master debit card! But my order was cancelled and they intiated a refund of rs1953 and 379 on 20th december but till now i haven’t recieved it in my account! When I contacted them they are giving me references number (RRN) and saying money has been processed fro their side!
                                    Reference numbers are-
                                    75105170356003579346397
                                    75105170356003579346397
                                    75105170356003579397028
                                    75105170356003579397028
                                    Please do something!
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Jan 05, 2021
                                    Updated by Kashish Rawal
                                    My account number is [protected]
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                                      Anwesh96
                                      Jan 5, 2021
                                      Resolved
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                                      Resolved

                                      Address: BALGARH road dewas 455001

                                      My name is Anwesh Verma and I had ordered nike trackpants of RS.733 in Amazon on 15/10/2020 and after 22/10/2020 I returned this order due to personal reason. And on 22/10/2020
                                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number #5134040358029752435520 and told me to fill charge dispute form but Punjab National Bank has no such policy. So
                                      please kindly respond to this complaint it's very urgent.
                                      Thanks you sir
                                      Jan 15, 2021
                                      Complaint marked as Resolved 
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Jan 06, 2021
                                      Updated by Anwesh96
                                      Sir this is the transaction receipt and my card number is [protected]

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                                        A
                                        Adwiteeya Singh
                                        from Delhi, Delhi
                                        Jan 4, 2021
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                                        Sir,
                                        I ordered a headfone on Amazon on 11 December 2020 that I returned on Dec 23, 2020.
                                        The seller initiated the refund on Dec 24, 2020 but I have still not received the refund .
                                        Order[protected]
                                        The ref id[protected]

                                        Please help me with the same as I have made multiple calls and yet received no response or money in my account.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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