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Punjab National Bank [PNB] Complaints & Reviews

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R
Ritumittal1987
Feb 9, 2021
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Address: PNB bank sec5vaishali

Attached is the table of transactions done with the debit card linked to the above mentioned account number for which the refund has been completed by the company with which the transaction has been done but the amount is not yet received in my bank account. I am facing lot of problems due to this. My merchant(flipkart & ajio) has asked me to raise a chargeback please handle this matter on priority as the transaction time is passing 1 month time. Please help me in this matter. Any other required detail will be provided if needed.


OD[protected].

The seller had processed the refund of Rs. 5999/- to your OBC Debit card on 13 Jan 21 & it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511013101454838414

The seller had processed the refund of Rs. 3999/- & Rs 2399/- for order OD[protected] to your OBC Debit card on 12 Jan 21 & 13 Jan 21 respectively, it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511013101454838448 & 74766511012101378668492

Refund of 690 refund transition ref no

Pzt[protected]lq8m103

Refund of 1097 refund transition ref no

Pzt[protected]lq8m102

The seller had processed the refund of Rs. 999/- & Rs 1319/- for order OD[protected] to your OBC Debit card on 11 Jan 21, it should have been credited by now, as per standard banking procedures.

Below are the details to confirm that the refund has been successful:

Refund Reference number: 74766511011101320952839 & 74766511011101320952912

You may contact your bank's customer support with these details for further assistance.

If you have any concerns about your refund, you can raise dispute in the bank's grievance cell.

This transition is ajio
[protected]ajio)
2423.28/
Ajio transition ref no
[protected]
Refund amount
300/-

Please raise complaint Flipkart and bank
My bank ifsc code is punb0515110

Thanks
Regards
Ritu Mittal
Feb 10, 2021
Complaint marked as Resolved 
Hi, We're sorry to hear about the refund related issue you're facing. We understand that this is not what you expected, we don't want our customers to go through this. We are sorry that you are facing refund issue of Rs 690/- & Rs 1097/- for your order ID OD120678615737319000. We understand that this is not what you expected, we don't want our customers to go through this. We have escalated this issue, We will get back to you with an update within 7 business days. And for Product: Puma Full Sleeve Solid Women Jacket for order ID OD120703324315728000. The seller had processed the refund of Rs. 5999/- to your OBC Debit card on 13 Jan 21 & it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511013101454838414 The seller had processed the refund of Rs. 3999/- & Rs 2399/- for order OD120702170037125000 to your OBC Debit card on 12 Jan 21 & 13 Jan 21 respectively, it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511013101454838448 & 74766511012101378668492 The seller had processed the refund of Rs. 999/- & Rs 1319/- for order OD120679972846233000 to your OBC Debit card on 11 Jan 21, it should have been credited by now, as per standard banking procedures. Below are the details to confirm that the refund has been successful: Refund Reference number: 74766511011101320952839 & 74766511011101320952912 You may contact your bank's customer support with these details for further assistance. If you have any concerns about your refund, you can raise dispute in the bank's grievance cell. Alternatively, you can also visit your bank to submit the 'Chargeback form' to get an update on your refund. Note: The bank's customer support number can be found on the back of your card. We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly. Thank you for being with Flipkart. Thanks, Md Iqbal Naikoo Flipkart Customer Support
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 09, 2021
Updated by Ritumittal1987
Please update my complaint as soon as possible
Feb 12, 2021
Updated by Ritumittal1987
Any update my complaint
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    G
    Ganesh Modi
    Feb 9, 2021
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    Address: Punjab National Bank Delhi

    I bought an mi security cemra from Amazon online on 23th Jan, 21 through my debit card. Then after five days my mood is changed then i am cancelled my product on 28th Jan, 21 and amazon claimed that my refund was issued on 28th'Jan 21 as to support their claim they provided me with the Refund Reference # 30005110231023173537202. But the amount is still to be credited to my bank account as of today. Please assist.
    My account no. [protected]
    My debit card no. [protected]
    My mob no. [protected]
    Reference id 30005110231023173537202
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    The amount of cemra is ₹2299.00
    My product amount is₹2299.00
    I am not receive neither refund not any message from PNB bank
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      Prasad Bandappagari
      from Channapatna, Karnataka
      Feb 9, 2021
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      A claim for amount of Rs. 80925.00 was submitted, now my utterly surprise without raising any query regarding the claim an amount of Rs. 68989.00 only has been passed, rest of the amount deducted without assigning any reasons, even though I had submitted everything like hospital main bill along with receipt and pharmacy bills along with Doctor's prescription and seal and signature to all the documents.

      Kindly look into the matter and get it resolve.

      Thanking you.

      Regards,
      Prasad Bandappagari
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Wrongly selected company name as Punjab national Bank instead of raksha tpa health insurance
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        M
        Manish Ujlayan
        from Delhi, Delhi
        Feb 9, 2021
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        Address: punjab national bank vijay enclave banch code 093510

        Mera Amazon ka return tha jo undone bhej diya but mere account me nahi aaya return reference Number hai
        74332741012101160435769
        Rep
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Advocate Sanjay Kumar Pundir
          from Ghumarwin, Himachal Pradesh
          Feb 9, 2021
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          Sir,
          Refund reference number 30005110311031153649007 was given by amozon shopping app on dated 31 January of 2021 but my refund above said refund reference number not credited my account till today, I have been contacted several time to customers care centre of Pnb but they didn't gave me responsible and sufficient answer to above said refund.
          Please Credit said amount in my account which was given in above refund reference number
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            V
            vsachin321
            Feb 9, 2021
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            Address: ganna kishan sansatan rajjanpur gonda

            Sir, I ordered a product from amazon and then return it and amazon is refunded my payment and provide a refund reference no but the refund is not reflected in my account please solve my problem immediately.

            name-SACHIN VERMA
            A/C NO-[protected]
            RRN74332741031103090222108
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Feb 09, 2021
            Updated by vsachin321
            sir, I ordered a product from amazon and then return it and amazon is refunded my payment and provide a refund reference no but the refund is not reflected in my account please solve my problem immediately.

            name-SACHIN VERMA
            A/C NO-[protected]
            RRN74332741031103090222108
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              P
              prerna2311
              from Noida, Uttar Pradesh
              Feb 9, 2021
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              Address: PNB BHERA ENCLAVE DELHI

              [4:36 PM] PRERNA KUMAR
              I have purchase and product from Amazon which was delivered to me on 13th January 2021 and the turn was picked up at on 29 January 2021 where in the product refund was processed back to the original mode of payment that was the debit card of PNB Bank Bhera Enclave branch Delhi but yet even after 7 days of the refund processed I have not received my amount credited to the PNB account
              I have been juggling between Amazon customer care and the PNB to get my money back. Amazon has given me my refund reference number which PNB Customer Care is not ready to accept and is not able to help me I kindly request and put my faith in Indian Consumer complaints to get my problem resolved herein I am sharing my refund reference number please help.
              Refund Reference # 30005110081008152567388
              I request you to please help
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Feb 10, 2021
              Updated by prerna2311
              i just forgot to put my amount its Rs. 4999. to be credited
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                G
                gaan valobese gaan
                from Memāri, West Bengal
                Feb 9, 2021
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                Address: KRISHNAGAR

                Dear sir,
                I am bilash dey. i am an account holder in your bank. An amount of 29.50 has been deducted from my account. To investigate about the matter I went to the manager. the manager did not pay any heed to my questions. Therefore I ask you to inquire into the matter and solve it as soon as possible. And the branch manager is very very irresponsible man.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  Advocate Sanjay Kumar Pundir
                  from Ghumarwin, Himachal Pradesh
                  Feb 9, 2021
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                  Refund reference number 30005110311031153649007 given from amazon shopping dated 31/01/2021 but my refund not credited in my account till today. Kindly be credit above said refund in my account
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    M
                    Manojdhakakumar
                    from Ghumarwin, Himachal Pradesh
                    Feb 9, 2021
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                    I had ordered asus vivobook14 from Amazon on[protected] which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund reference number is 30005110251025152850162 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
                    order no.:[protected]
                    refund amount:- 35990
                    account holder name:- manoj kumar dhaka
                    my account no.:-[protected]
                    mobile number:- [protected]
                    e-mail:- [protected]@gmail.com
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      rajesh2163
                      from Gaya, Bihar
                      Feb 9, 2021
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                      Address: state- uttar pradesh , district- Bulandshahr, tehsil-debai ,post -dharampur, mini branch location-udaypur

                      Sir i went to create my account in the mini branch of punjab national bank .the agent of the mini branch miss behaved with me . he said the account cannot be opened here you have to pay 500 rupaye and these rupees will not be deposited to your account some how he created my accound . now it has been 1 MONTH but he is NOT PROVIDING my passbook.whenever i go to this branch most of the time i remain closed and sometime if not. then he doesnt talk in a good manner he missbehaved with every customer .

                      sir please help me to provide my passbook I WILL BE VERY THANKFULL OF YOURS .
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        Gunjan 2688
                        from Noida, Uttar Pradesh
                        Feb 9, 2021
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                        I have bought product on Amazon on 23 january, 2021 worth 3105 rupees. Due to some reason returned and asked for refund.but I have not still got my refund back.When I contacted Amazon they said they have already refunded and I should ask bank.When I contacted bank they said they haven't received and I should ask Amazon for it.

                        Customer is struck in between and both are referring one another and not refunding the amount

                        My refund reference number is RRN74332741031103090223783

                        Plz help me to get refund back
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Feb 10, 2021
                        Updated by Gunjan 2688
                        I have attached the screen shot of Amazon confirming it has been refunded into my account.please refund my amount.It has already been so long.

                        Feb 11, 2021
                        Updated by Gunjan 2688
                        Still nothing happened.plz help out
                        Feb 15, 2021
                        Updated by Gunjan 2688
                        Still no update.i haven't received my money.plz help out
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                          Yatin bhagat
                          Feb 9, 2021
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                          I bought SSD on 24jan..and used to get my refund before 3 of feb...the price was 3249..and the reference id they had given is 30005110241024174421220..
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            mohit17898
                            from Bahraich, Uttar Pradesh
                            Feb 9, 2021
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                            Address: BAHRAICH

                            My name is (MOHIT KUMAR PRAJAPATI) and I had ordered (TV) of RS.4, 948 (AMAZON BASIS FIRE TV ) in Amazon on[protected] and after[protected] I cancelled this order due to personal reason. And on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741021102001205980) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is -([protected])
                            sir I sent you all screen shot this transaction issue.
                            please solve this issue..
                            I am chatting amazon customer care agent.. this chatting screen
                            shot also sent you.
                            I HOPE SOLVE THIS ISSUE. please reply

                            Thanks you sir

                            my no- [protected]
                            e-mail- [protected]@gmail.com
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              P
                              preeti guleria
                              from Powai, Maharashtra
                              Feb 8, 2021
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                              Refund not received jfgs
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Shalu_3 Singh
                                from Saint Thomas Mount, Tamil Nadu
                                Feb 8, 2021
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                                Dear Bank Team,

                                Amazon had initiated the refund money on 31-01-21 and it should be credited on 05-02-21 but I haven't received my refund money yet, Kindly check where it is pending or stuck and process the same.

                                RRN : 30001010321022010242478

                                Amount for refund : 1749/-

                                Account number : [protected]

                                Please in reply don't tell me to take up this issue with the concerned team because I have no clue which one is concerned team for this issue in your bank so please raise a refund request on behalf of me.

                                Regards,
                                Shalini Singh
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  S
                                  Shalu_3 Singh
                                  from Saint Thomas Mount, Tamil Nadu
                                  Feb 8, 2021
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                                  Dear Team,

                                  Kindly raise this issue with the concerned team of your bank, because I have no clue about the concerned team so it would be great if you raised a ticket on behalf of me.
                                  And Please let me know when can I expect my 1749/- refund back to my account.

                                  Refund Reference Number : 30001010321022010242478

                                  Account number : [protected]
                                  (Please credit the stuck refund amount)

                                  IFSC Code : PUNB0475600

                                  For amount : 1749/-

                                  Regards,
                                  Shalini Singh
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Feb 08, 2021
                                  Updated by Shalu_3 Singh
                                  Please check and let me know when can I get my refund amount.

                                  Feb 08, 2021
                                  Updated by Shalu_3 Singh
                                  Kindly update me on this.
                                  Dear team,
                                  Maine zomato se ek order placed kiya tha jo kisi reason ki wajah se order placed nahi hua ar mjhe refund bhi nhi mila mjhe apna refund kab tak milega

                                  Refund reference number[protected]
                                  IFSC -PUNB0010800
                                  For amount - 89.80
                                  Regards - shubhangi kumari
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                                    A
                                    Aniya Dutta
                                    from Hāora, West Bengal
                                    Feb 8, 2021
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                                    On[protected] i made a transaction in bajaj finance regarding a loan amount payment through my UBI card ( Card no - [protected]) by POS machine. my transaction declined in POS machine but the amount deducted from my a/c (amount 28500).

                                    i visited Bank & bajaj both the companies. they are not providing any kind of service or help regarding this.

                                    PNB brunch - New Market, Kolkata
                                    Bajaj Finance - Rash Bihari Avenue, Kolkata

                                    Bank A/c No :[protected]
                                    Card no - [protected]

                                    POS ID : POS[protected] KOLKATA (mentioned in bank statement)

                                    POS machine details
                                    Batch ID : 9101
                                    PID : 522512

                                    now i want refund for the same amount.

                                    Kindly help with this matter.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      ankita_nigam
                                      Feb 8, 2021
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                                      Address: Faridabad

                                      Dear Sir,

                                      My name is Ankita. I have returned an item on amazon on 27.01.2021 and money is not returned even after 13 days of refund initiated by amazon .Amazon just give me a Refund reference number (RRN-74332741028102710363446) and told me talk to bank customer care number to get back your money. Customer service executive of bank telling me to talk Amazon and Amazon telling me talk to bank.

                                      Dear Sir Please help me in this condition.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Ravi Ajnare
                                        from Bhopal, Madhya Pradesh
                                        Feb 7, 2021
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                                        I had ordered something from Amazon on 08-January-2021 which i successfully cancelled on 10-january.-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741010100970638929 . Attached is the email from the Amazon team stating that the refund has been successfully completed.

                                        my A/C.No.[protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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