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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 68

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K
kunjan jain
from Gharaunda, Haryana
Dec 30, 2020
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I ordered a product online and returned it.
Payment was to be refunded in my pnb account.
They're saying that refund was initiated and completed on 14th dec 2020 and its been 16 days, I've not received amount.
RRN For refund: rfnd_CzYGzCsLHXzZE3
ARN no. 85215220349049720601775
Please help
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    V
    vkr605
    from Pupri, Bihar
    Dec 30, 2020
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    Address: Jehanabad,bihar

    Sir/madam,
    I had Bought mobile with tempered glass and back cover from amazon on date 8 may 2020, but tempered glass was broken then they refunded the amount rs 219 (i.e of tempered glass) on date 17 may 2020. But the amount has not been reflected in my account till date. I contacted Amazon customer care, they told me that they had done all process from their end and said me to contact PNB customer care to raise a compaint and i have also mailed pnb for this issue they answered me to consult Amazon care and i am in dillema that my money will come or not PNB not supporting me about this issue. Please help me.
    Reference no of the transaction is[protected]
    Name - Triloki Kumar
    Date[protected]
    Amount-rs 219.
    +1 photos
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      R
      rizwan ar
      from Delhi, Delhi
      Dec 29, 2020
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      I have ordered some items from jio mart on[protected] and i paid it online itself, and i cancelled it on the same day and they have initiated the refund on 16th December but the amount is not yet credited yet, when i ask about it on jiomart they said they have done everything on their part for the refund and also provided the refund reference number now its banks issue to do the rest...but when i call the pnb they are also not giving a solution or nothing they are saying the reference is not useful for them i am providing the reference number below 75503720349044384668252
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        P
        Puja Tuli
        from Powai, Maharashtra
        Dec 29, 2020
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        I cancelled an order on 16 December 2020 at amazon.in, they are saying the refund was initiated and completed on 17 December itself and refund is credited to my account till December 21, now it's been almost 07 days and the money is still not credited in the bank account. The refund reference number is 30005403520350163935370 . Please look into the matter.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          S
          sanjayagr1972
          from Powai, Maharashtra
          Dec 29, 2020
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          Address: D38/28 R HOUJ KATORA KODAI CHOWKI VARANASI
          Website: [email protected]

          I am sanjay agrawal my farm varanasi tour and travel service.My all document is ok i am registerd gst & msme .My a/c no.[protected] nichibag branch varanasi.My lone is not approved
          +1 photos
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            B
            bharatarun
            Dec 29, 2020
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            Address: PUNJAB NATIONAL BANK, SHYAMNAGAR BRANCH, NORTH 24 PGS. WEST BENGAL.

            I am saving account holder of pnb, shyamnagar branch bearing a/c no [protected] in the name of bharat mishra visit the branch on 29.12.2020 for remit the money to my relative account due to urgent need of money for medical treatment but branch refused to remit the amount without cheque. I submit my authority letter for the same even though refused by the branch. Then i demand to provide me cheque book, that also not provided. No any staff members along with bm disclose their name also and not wear id of all staff members. Bcsbi codes branch also not follow.
            They also not give any solution for remit the money.
            Mobil banking also not provided by them.
            All branch people behaviours are rude no staff members talk with me. They treat like that customers are headeache for branch staffs.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              A
              Aryanrajsoni
              from Mumbai, Maharashtra
              Dec 29, 2020
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              Address: house no-11, rakesh marg ghaziabad

              My A/c No-[protected], mere a/c me irctc se refund aaya h jo mere a/c me abhi tk credit nhi hua h irctc ne bank refund transaction id[protected] ye id di h but bank wale mna kr re h is id se check krne ke liye to me kya karu kaise aayge mera refund wapis so please help me my amount credit in my account
              +1 photos
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                A
                AJEEB P A
                from Delhi, Delhi
                Dec 29, 2020
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                Address: Flipkart

                Reference id[protected]

                My account number [protected]
                IFC code GLI004958
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                  C
                  Costabir
                  from Powai, Maharashtra
                  Dec 28, 2020
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                  After providing all information no resolution is offered and neither have they contacted me. Yet, your statistics says - "No pending complaints." Obviously this site is a hoax just like PNB
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                    S
                    sush_S
                    Dec 28, 2020
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                    Hello Sir/Ma'am,
                    I had returned back an order on Amazon for Nokia 5.3 Android One Smartphone on 20th December 2020. Amazon had initiated their refund process of Rs.12998.00 on the 21st of December, which I was supposed to receive by the 26th of December. But due to some reason, the amount is not yet credited to my account. Can you look into the matter?
                    PFA screenshots of the refund tracking from the Amazon app.

                    Thank you
                    +4 photos
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                      U
                      Udita Agarwal
                      from Lucknow, Uttar Pradesh
                      Dec 28, 2020
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                      Punjab National Bank [PNB] — charge dispute form
                      Hi sir / mam sir maine amazon ki taraf se 2 order kiye the jisme se ek maine return kar diya aur ek cancel kr diya tha. amazon ne uska refund amout ( 1376 rupees and 64 rs ko credit kar diya wo aisa bol rhe h But mere bank account me wo abhi tak nhi credit hua h Maise amazon walo se baat ki to unhone charge dispute form fill karna ko kaha maine bank ke customer care and PNB branch me concect kiya to unhone mana kar diya Amazon walo ne mujhe Refund refence No. bhi de diya h plz solve this
                      +2 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      sir, I have ordered Anarkali kurta for rs 721on 14/07/2021 and myx women legging for rs 540 on 13/07/2021. but i have returned my products.
                      amazon initiated the refund on 18/07/2021 reference no.[protected] and[protected]. photo attached but the PNB Bank has still not credited my money in my account.
                      plz resolve my issue.

                      Refund - Comment #3872267 - Image #0
                      Refund - Comment #3872267 - Image #1
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                        R
                        riya_arora123
                        Dec 28, 2020
                        Resolved
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                        Resolved

                        Address: Oriental Bank of Commerce Nasirpur, Ghaziabad ,Branch Code - 0302

                        My name is Riya and I had ordered a product of RS.1999 on Amazon on 03/12/2020 & I cancelled the order on the same day due to personal reason. And on 08/12/2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005403390338123477390 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                        +2 photos
                        Jan 6, 2021
                        Complaint marked as Resolved 
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Jan 06, 2021
                        Updated by riya_arora123
                        When will my complaint be resolved?
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                          M
                          Mohit3495
                          Dec 27, 2020
                          Resolved
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                          Resolved

                          Sir I have booked a train ticket from amazon.in on 19th nov. 2020. Later, on 6th December 2020 it got autocancelled and an amount of 200 has been initiated from the Amazon.in which is not get credited till now.
                          +3 photos
                          Dec 29, 2020
                          Complaint marked as Resolved 
                          Pnb resolved
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            प्रतीक जायसवाल
                            Dec 27, 2020
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                            Ma'am/Sir,
                            I ordered two jackets from Amazon on 06/12/2020 and 08/12/2020 but due to some unavoidable circumstances, I cancelled both the orders. I paid the sum of Rs.1189 and Rs.1149 thru Debit Card but the refund has not been received by me till date.
                            I request you to kindly look into the matter and do the needful.

                            Enclosure:
                            1. Screenshot of confirmation mail sent by Amazon.
                            +2 photos
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                              S
                              Sankalp gmb
                              from Delhi, Delhi
                              Dec 27, 2020
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                              Regarding my refund from Amazon on November 23, 2020
                              I cancelled anker power bank on 17 November 2020 and they told me that my refund of rs 2399 has been initiated on 23 November 2020.but till date i havent got my refund in my bank account.amazon has also given me a transaction reference no:[protected]
                              I contacted the bank and they told me that we can do nothing.what should i do now
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                M
                                Mayank Bhalla
                                from Delhi, Delhi
                                Dec 27, 2020
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                                I hereby extend my sincere appeal for looking into this matter with utmost earnestness.

                                The refund of Rs. 549 (19/11/2020) and Rs. 219 (25/11/2020) made against the debit card payment has not been credited yet in my account. While, as per the merchant (Amazon India) records both of the refund transactions has been already completed.

                                Bonafide details for your reference are as follows :

                                Refund Reference No. -

                                • 74332740331033054214685

                                • 74332740325032441830821

                                PNB Bank Account No. (OBC) : [protected]

                                Looking forward to a considerate response soon.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Y
                                  yogesh reddu
                                  from Powai, Maharashtra
                                  Dec 27, 2020
                                  Resolved
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                                  Resolved

                                  My name is Yogesh and I had ordered a product of RS. 2999 in ajio on (order id FL[protected]) & I returned this order partially due to personal reason. Total Amount of returned item is 1417.29 And on 15 December 2020 Ajio initiated the amount to my card but I still didn't get the money. Ajio sent this reference number VHMP[protected] and told me to fill charge dispute form but Punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent
                                  Jan 2, 2021
                                  Complaint marked as Resolved 
                                  I got refund Thanks to consumer national helpline
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Y
                                    Yadavrakesh741202
                                    from Delhi, Delhi
                                    Dec 27, 2020
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                                    Address: Punjab National Bank chomu Jaipur

                                    He'll sir
                                    Amazon refund my money back on 10december but Punjab National Bank didn't credited that amount to my account
                                    They gave me reference number
                                    Details
                                    Product cost 130 screengurd
                                    Reference number 5134040346029608658643
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Dec 27, 2020
                                    Updated by Yadavrakesh741202
                                    I need my refund in account

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                                      H
                                      Hira Jaswani
                                      Dec 26, 2020
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                                      Address: New Dipak Nagar Jindal Furniture Wali Gali Jai Shadaram Bhawan

                                      Mera home loan aapki bank me hai jiska interest rate kam karne k liye application diya hu jisko aaj 6 month ho chuka hai. Abhi tak koi jawab nahi de rahe hai. Please suggest me.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        P
                                        Puja Tuli
                                        from Powai, Maharashtra
                                        Dec 26, 2020
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                                        On[protected] I placed an order for Shadani Paan Candy Can, 230G to Amazon and i pay amount of 150.00 for this order by using my Rupay Card associated with my PNB account . Due to some personal reasons i cancelled my order and amazon refund my payment and refund reference number provided by amazon to me is 30005403450344112239517 .
                                        since now more than 17 days passed away but 150.00 rupees are not credited in my PNB account.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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